Ask & Troubleshoot

I have coppied the <i frame> code to place the clubs 'Latest Activities' Is it possible to change the settings so that it shows say 'Activities in the Month'? Thanks for bringing the forum / chat for us 

Hi,I'm trying to deauthroize a user using the following two links but it seems to be sending me back errors:https://www.strava.com/oauth/deauthorize - Page doesn't existhttps://www.strava.com/api/v3/deauthorize - {"message":"Record Not Found","errors":[{"resource":"resource","field":"path","code":"invalid"}]}Is there a link that I'm suppose to use?

Hey fellow Strava enthusiasts,Hope you're all doing great! I've been working on this awesome app that's going to integrate with Strava using the Strava API. I've been diving into the API documentation and it's been a blast. 🚴‍♂I've got a quick question for those of you who might have experience with this: I stumbled upon the STRAVA API PROGRAM SUBMISSION FORM, and it's got me wondering whether I should fill it out before launching my app on the Play Store or after. Here's the link to the form: https://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8.Also, I'm thinking, if I should fill it out after launching the app, how do you think I should handle my users during the review process? I mean, they wouldn't be able to enjoy the Strava API goodness while it's under review, right? Any insights on how to manage this without causing too much disruption would be super appreciated.I'm all ears for any advice or stories from those of you who have been through this process. Let's share our

There are many hidden gems among segments that are nearly impossible to discover unless you happen so see them in someone's ride or run. That is how I discovered many of my most favorite segments. Some segments are more like virtual races or FKTs - they are long and may take an hour to a few hours to finish. You'd never see a segment like that in Segment Explorer for the following reasons:1) Segment explorer only shows 10 most popular segments for any given area.2) The selected area must include both the segment start and the segment finish3) Long segments would show up only when you zoom the map out. But zooming the map out also includes a lot of other segments, that are very likely to be more popular. In general shorter segments are more popular because more people are likely to match them.Basically that keeps longer segments nearly invisible. Furthermore the existing filter for running segments only allows to select flat segments vs. hilly vs. steep, but that doesn't actua

I use Strava to record my walks, using my phone.Ride Auto-Pause is enabledRun Auto-Pause is disabled (as it suggests to enable this only if one runs).When my walk pauses, Strava does not pause recording.  Has anyone else experienced this?  Is there a way around this?I might try enabling the "Run Auto-Pause" feature despite the suggestion.Thank you.

When creating route by GPX file import, discipline type is set automaticly as Run. (earlier was normaly Ride).When changed to Ride route is total changed as route builder want to connect points using existing (known by Strava) roads.Just after GPX upload: Route after changing discipline to Ride:

I've been facing an issue recently that's left me a bit puzzled. I completed a challenging 100K ride and logged it on Strava. However, when I saved the activity, the map disappeared, and I couldn't see any track. What's even more frustrating is that this happened to me not just once, but twice. Curiously, I decided to conduct a trial ride for less than 1KM yesterday, and it worked perfectly—the map showed up in the results as expected. I've been a loyal user of this app for over two years, and this issue has never occurred before. It's quite perplexing and disheartening. please help

I have looked  and cannot and find it. It would be great to sincro your dive logs from garmin (or any other brand) or even adding it manualy, adding some fictures such us: Type of Air, gear, water temperature, dive time, bottom time, maximum depth, etc.. (this data can be sincronized from your device to make it easier or manualy filling it)

Hi, I'm looking into the Strava API, and we'd like to have the ability to start and stop an activity.  However, from what our development says, there is no explanation in the documentation on how to start and stop an activity (such as run, bike, etc)   Does anyone know if this is possible and, if so, how to do it?Thanks,Dan Native Voice

I called Strava API to connect the athlete with my app, I need some required information about the athlete. Email is the first priority of them, but I can't see the email of the athlete. I already tried with the all of scope but still I don't see the email. How can I get the email of the athlete?

Im looking for a way to access goals (ie Profile > Progess > Goals) and challenge (ie Groups > Challenges) progress from the API (for example lets say a monthly running goal of 100KM is set up then I can see okay 56.2/100 KM done or whatever or for the September Running challenge it can tell me also 56.2/100KM done) Is there a way to access this? I don't see it in documentation.To be clear I just want to read the details of the challenges that the user has setup or signed up for not modify anything and not see challenges from anyone else

I noticed that strava is uploading different data then i have on my watch or on my bike. Is that normal ? I guess its not. Regards,Alen 

Hi,My weekly effort in my free version of Strava (on the pc it doesn't work, on the android phone it works fine) doesn't work anymore.For each of my sporttypes the count is zero but i already ran 33 km and made a lot of bike km does???? Is this new???Gr. Patrick

If you join a club, does it synch/show your activities from that point forward, or does it add your activities from the last week and perhaps adjust last week's leader board?

I only use Strava for Kayaking. I can edit any activity to be kayaking. However, my only choice for a default type is running or cycling. Why is this? Why can I not choose from the same list as the activity list? I do not want to have to go and manually every single edit activity after I've done it. Please implement this feature which should be pretty straightforward from a coding perspective. I've also noticed that even though I edit the title of the activity on my Xoss app, this is ignored by Strava and defaults to 'Morning Ride/Run'.

In the Strava app (for iOS, at least), tapping on a photo from the Home Feed or from inside an activity opens a dedicated Photos View that you can scroll through vertically. In that view, every photo shows the time it was taken right below it. The problem is Strava reads the wrong metadata field for this timestamp.I do some quick, light editing on my photos before exporting them to my desktop, then uploading them to Strava. As a result, every photo I take during my hikes gets uploaded with a timestamp around 11 p.m. or midnight on Strava.It looks to me like Strava reads the File Modification Date/Time field, rather than Create Date, or Date/Time Original, or even Modify Date, all three of which are usually identical (and all three of which are available in my exported/uploaded photos). So Strava needs to change the priority of the fields it reads as the timestamp.As far as I can tell, photos uploaded from the app show the correct timestamp, even if they were edited prior to upload.Here

Hi, I have a team challenge which starts tomorrow (1st Sept) but I notice the leaderboard presents/refreshes weekly. Firstly, if I want to take a snapshot of week 1 will I have to manually capture each individual activity or is there a way to pull this? Secondly, can't I just add when the challenge is from and to so that its a constant leaderboard rather than changing? 

Is there a way to tap the whole activity and give kudos instead of tapping the tiny little icon? I think many people would benefit from double tapping the whole activity, instead of having to tap the tiny little thumbs up. This is because I often miss it and end up at the map or in the activity instead of giving kudos. Any solutions?

In the goals/progress area, my progress toward a mountain biking goal does not appear to update correctly.   It shows progress based on my miles completed several months ago vs miles completed to date.

The graph of my Tempo when running seems to be different on my phone or on the computer.I put them in Excel with WebPlotDigitizer and they are somewhat similar, bot not really. How can this be?      

I am from Pune - India running, cycling with reasonable distance majorly at weekends. I would like to get information about the diet, workouts to improve stamina and lower down the heart rate. Currently while running it goes up to 170-180. Please suggest. Thanks.

What: A new Strava map type that any user can use, "Support the Voice" or similar nameBlack-Yellow-Red as per the colours of the Aboriginal flag in AustraliaWhy: On 14-Oct Australia votes in a referendum too grant first nations people a 'Voice to Parliament' which will include a change to our constitution to officially recognised 60,000 years of history and culture, compared to as it currently stands, only recognising 200-odd years of colonial ruleThis is a chance for our great nation to take a huge leap for the better of all. But the referendum is at high risk of failing. It needs all of the support and awareness we can musterThank you for listening and for your support

I received a notification "Nice Climb!" the other evening, for 280 feet of climbing, but there was no activity that would/should have generated this. I was sitting on the couch. Really oddly, the logged heart rate is dangerously high for sitting on the couch, average of 128, when my resting heart rate is high 40's. It almost seems like I received a notification that belonged to someone else. Is this a thing?

I'd like to be able to search my cycling activities by one of my named bikes. In other words, I'd like "named bike" to be a search filter.

I'm trying to onboard to start using the Strava API for personal use and I'm stuck at literally step 1.Reading the documentation here, it says:Any registered Strava user can obtain an access_token by first creating an application at https://www.strava.com/settings/api.This page does not work. I see the header for My API Application, then right below it an error message that reads Something went wrong. I've attached a screenshot below. This is super discouraging that step one of onboarding doesn't work for the API.