Ask & Troubleshoot

I have been unsuccessful getting these two apps connected. I made sure there were no existing Peloton accounts linked to Strava and the Peloton support team says the problem is on Strava’s end. Any ideas of what to try next?

Hi,  I am devastated, pushed myself to get a PB. Strava hasn’t given me anything for it? I didn’t pause I ran through 5k to make sure I went over? My Apple watch is showing a pb In achievements at 5k 22:30 but strava is showing nothing?   

Hello I turned on my bike retire, it is possible to restore it ?

Is it possible to add sound to third party workout imports?For example, Nike Training Club's videos do not include audio when the workouts are imported to Strava. 

Would like to see Strava offer custom stats feature so athletes can add for 800m, 400m, etc...

hi i want to merge 2 accounts which i have . One of them is already active and i upload there all my activities . I pay to activate my account from my mistake to an other with i make with my another mail. How i can merge these 2 accounts because i dont want to lose my money 

Hi there,  There is a path near me which is designated as a public footpath, but Strava is happy to route cycling routes down it - in the UK there is a distinction in law between bridleway/byway (cycles allowed) and footpath (cycles not allowed). I had a run-in with the landowner yesterday, and they are well within their rights to insist that no cycles are allowed.  I understand that Strava uses OSM data but this appears to be correctly tagged as a footpath only (see screenshot below) - implying the data is not being correctly grabbed, or the Strava base map needs some kind of refresh. I wonder if there is a way to ensure that Strava does not route cyclists down here in the future.  FWIW - whether or not this path is appropriate to ride on is irrelevant, the distinction is made in law. I feel there is a delicate truce that must be maintained between landowners and the public regarding access rights and path designations in the UK. Proof of ab

On a regular basis my 30min to 60 min workout session syncs as only a few seconds when I finish the activity, despite the full session appearing on watch.I am using a Samsung Watch, I initiate and end the session in the Strava app on the Watch.. there is never any issue with what is displayed in App on the Watch, however, when the activity is uploaded to strava, instead of the full session only a few seconds are uploaded. Very frustrating and I am sure I am not pausing sessions. Has anyone experienced this?

I have a number of routes on my Garmin 1030+ device that I want to be able to see on Strava. (These appear in my 'saved routes' on the Garmin.) Is it possible to push these to my Strava subscription? And if so, how do I do it? 

Tried several times this week to open my SPORT YEAR 2023 overview. it works the first 5 elements until the strava app crashes and shutdown. after the page „top 3% user“ i guess, that the next following page presents the 1st of my own data, but never showed up. did not find any support email to STRAVA. thx

Hi all. Strava used to have a very useful feature whereby a user could highlight a section of an activity and see what the distance and elevation gain was within it. I now cannot use that feature - when I highlight a section by dragging it it no longer gives the stats for that section. It used to be available on the main 'Analysis' button, but now that is no longer a button. Does anyone know how to still access this drag feature to get the stats within a section? ThanksDavid

All data except maps showing after walk from ryze app 

Hello, we are using STRAVA's api and in need to get the data of the user (even the data he had before authorizing our app). Is it possible or do you only allow us to get the data of the user that has been synced or uploaded to Strava after him/her authorizing our app?Thanks.

Hello I have big ask to Strava Management. Mayby you can send to them my message.I use strava from 3 years. I'm happy with strava but i have one dream. After the end of Endomodo, i saved all activities in my pc. But i can not export them to strava 😞 All files are optional in tcx and in json format (attached foto)Mayby you will find good solution and i can export them to strava? If it will be possible, i promise, i will subscribe strava till the end of my sport activity. And i'm sure, tausend of old endomondo user will make the same...Sorry for my english... I hope, someone can help me...Greetings from Poland

Is it possible to check GPS distance from List Athlete Activities (getLoggedInAthleteActivities) API?

I miss the option to edit multiple activities at once, like visibility and delete options and the bike that was used. For example, I have many invisible activities that I want change to visible. Now I can only do one at the time.

For people that I follow, can I tell whether their activities have had their visibility level set to Followers or Everyone?

I think API write access for Activity privacy settings would be a useful addition to Strava because this would allow users to configure third-party apps to manage their Activity privacy settings with greater granularity than Strava offers through its current UI. I would like to be able to set both Activity visibility as well as Activity map visibility via API. Ideally, Strava would also provide the ability to configure these defaults in-app. However, in lieu of more granular control over privacy defaults within the app itself, this would be a significant improvement to Strava's privacy features and one that would have a significant positive impact on user Trust & Safety. For example, it would allow a user to programmatically hide the entire map for their commutes, walks, or runs—which may tend to occur in more predictable zones a

Is it in any way possible to get more API requests for an application?My application only has 1000 requests pr day with a limit of 100 pr 15 minutes.

Does anyone else have difficulty searching for specific segments? I am working on doing a segment challenge for my local running club and I am finding it very difficult to filter and search for specific segments. Right now there are 334 pages of segments that I have to sort through…it is extremely frustrating. The only search criteria that is included does not allow me to hone in on a specific type of route or specific location. Everything is very general and requires a lot of scrolling.If this doesn’t already exist, has Strava considered adding filters to the search criteria? I am a paid customer and would like to search by distance and specified location (think boundary similar to what Zillow has in its search feature). Currently I can only search based on location- which only includes segment name or a specified city/ there needs to be an option to refine this to a smaller area. I’d also like to sort based on distance of the run, type of run (one way, out and ba

I noticed the biggest climb is missing from my stats. I remember it used to be there but now there is no value, just a blank field. Any ideas?

I just recently got an Apple watch, connected Strava to Apple Health and allowed sharing between the apps. Syncing from Apple Health to Strava works great and activities I record on apple workout app automatically get uploaded to Strava. My issue is with syncing from Strave to Apple Health as only my Strava activities till 17th of Nov got synced, but nothing prior to that. It looks like a 30-day limitation, however, per Strava help article https://support.strava.com/hc/en-us/articles/216917527-Health-App-and-Strava this 30-day limitation applies when syncing from Apple Health to Strava only and not the other way around. As you can see from the below screenshot although only activities till 17th of Nov got synced, for some reason I can see activities from 13.01.2020 again, but nothing in between (and I have many activities

There are a lot of Pro/Am Racing car and motorcycle athletes on Strava, and want to share the physicality of our sport with the rest of the Strava community. Please add Auto Racing as an activity type 🏆🏁🏎️️

routes that are suggested by the app with difficulty "extreme" become "hard" when saved

A hidden area should be hidden always. 🙂I go trough hidden areas at a ride sometimes. But hidden areas will be hidden at the end or start of a ride. It should be hidden at always for privacy.