Ask & Troubleshoot

Dear strava {ResourceState:3 Athlete:{ID:40513047 ResourceState:1} Name:Morning Ride Distance:6109.8 MovingTime:1139 ElapsedTime:1503 TotalElevationGain:2.6 Type:Ride SportType:Ride WorkoutType:0 ID:9918401317 ExternalID:Morning_Ride.gpx UploadID:10630056983 UploadIDStr:10630056983 StartDate:0023-09-26T23:25:25Z StartDateLocal:0023-09-25T06:31:55Z Timezone:(GMT+07:00) Asia/Ho_Chi_Minh UtcOffset:-147210 StartLatlng:[10.032898 105.760387] EndLatlng:[10.032952 105.760403] LocationCity: LocationState: LocationCountry: AchievementCount:0 KudosCount:0 CommentCount:0 AthleteCount:1 PhotoCount:0 Map:{ID:a9918401317 SummaryPolyline:}sf|@_kodSCIEgCAy@@INUlCcDh@i@XSHAH@RHvAlAv@Z`FxAnAXV@b@IZU^e@JALFd@d@v@`ArAbD?Ni@qBi@mAY_@u@u@a@SWHm@f@]LSBo@I_HsBm@[oAcAGES?[Pq@n@wAxAkAtAEPCTJxDB@Z]pAhAHPCBGUIM[U]e@KEUXEBACCWEoC@a@FUT[vAqAd@k@jAeAFQ?SCG[]wDaDY]m@i@aBkA_CkAiCkB}That resource update wrong date: StartDate:0023-09-26T23:25:25Z (just righe 2023)Please fix this from api vRace

I've just started using the Apple Watch Ultra and its Workout app to record my runs, and I'm getting very mixed results with intervals. The other day, I did a simple fartlek run—1:05 on, 1 off, 12 reps—and everything imported just fine. Today I did a 10-minute warmup, a 6-mile steady state, and a mile cooldown—all built as a single Custom Workout, and the middle section came in as literally 100 segments, some of them as short as 15 seconds. I don't know if this is an Apple problem or a Strava problem, but it's a pretty weird one! Any insight here?

Zou leuk zijn voor alle Framerunners dat is ze dit ook goed kunnen registreren via Strava.  Translation:  It would be nice for all Framerunners to be able to register this properly via Strava.  

Not really a question, but a Suggestion: We already have the option to favorite different followers of ours. Why just don’t make one more option regarding activity privacy that shows “favorites only”. With that meaning that just a handful of people, that you self has picked will be able to view your activities and posts.

In the past all pictures taken with instagram during a activity would go in that activity. This was a magnificent feature. Is ther still something like this or do we have to select by hand?

 Hello, I had the issue using multiple computers, Wahoo, Hammerhead. The elevation graph is correct, but the stated elevation is double. I don’t understand why they do not match.The graph show true elevation

Dear Strava team,I also have this thing that creating posts is temporarily disabled. Even though I understand that some groups/clubs don´t want to be ´spammed´ (even if I post something just one time) and have the post removed (what I can understand) I think it´s not a good thing to simply ban people. I pay a 100 bucks per year. I think that it should be fair to be able to post something in a club/group that you follow. At least, as long as it is about the topic that you are in (eg. you are a marathon runner who is organizing his own marathon around your town, you should be able to post your marathon on all marathon runner groups that you can find, sure if you post it every single day 5 times then those posts should be easily removable as well by the group admins). Being flagged as ´suspicious behavior´ or so is extremely childish. If I would be an admin I would simply comment on the post that ´we don´t accept such posts´ or something similar. Without flagging somebody or whatever. Peo

If I save something as "Walk" it will be translated to "Spaziergang" in the German GUI. As "Spaziergang" is only a stroll or some other leisurely walk it's a bit demeaning to everybody who walks at a brisk pace to work or some other destinations. Please just use the direct translation "Gehen" instead, that includes everything from a stroll to a sportive walk!

I usually work outside with the galaxy watch 4 without my smartphone. and it used to draw a map 3 days ago. but it hasn't drawn a map for 2days. I ran the same route. I pressed the start button as usual. but I don't why the map hasn't been displayed for the past two days.   anybody helps?

Why does speed scale disappear from the map on kitesurf trips? Would be great to see the speed over different parts of the kite session on the map... Thanks

i have a  problemi call this services to upload a file activity gpxcurl --location 'https://www.strava.com/api/v3/uploads' --header 'Authorization: Bearer ...' --form 'activity_type="Ride"' --form 'name="Test Walk"' --form 'description="Test walk for cyclon"' --form 'trainer="0"' --form 'commute="0"' --form 'data_type="gpx"' --form 'file=@"ftYnBaTC2/strava.gpx"' the file sended is:<?xml version="1.0" encoding="UTF-8"?><gpxcreator="CyclonApp"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"xsi:schemaLocation="http://www.topografix.com/GPX/1/1 http://www.topografix.com/GPX/1/1/gpx.xsd"version="1.1"xmlns="http://www.topografix.com/GPX/1/1"><metadata><time>2023-10-15T10:44:36Z</time></metadata><trk><name>Bicicleta por la tarde</name><trkseg><trkpt lat="44.6402470" lon="7.6585860"><ele>318.1</ele><time>2023-10-15T10:44:36Z</time></trkpt><trkpt lat="44.6401380" lon="7.6586280">

Hello, I’m using "exercises" app on Apple Watch for my swimming sessions. Everything works perfectly, but when I import this one into Strava, it appears but without putting the realised distance...🤷🏻‍♂😞. Does an adjustment have to be made for this to appear?? Thank you for your return

https://labs.strava.com/slide/demo.html#16/-122.54277/38.05392When trying to slide a simple line entered at the above, I get:>  Server ErrorBackground info:https://labs.strava.com/slide/ 

Hello, j'ai vu qu'il existait une fonction flyover qui a l'air pas mal du tout. Quelqu'un sait-il comment l'activer? La personne qui me l'a montrée l'a vu apparaître par hasard sur son menuTRANSLATION: Hello, I saw that there was a flyover function which doesn't look bad at all. Does anyone know how to enable it? The person who showed it to me saw it appear on their menu by chance

When viewing activities with long numbers (such as https://www.strava.com/activities/9328019809), the text overflows outside the border. See attachment.

Dear colleaguesKindly ask you if you think about to include the following feature request in any of your upcoming software updates. I used to do only one athletic session everyday I run and usually when I do on track I use diferent pair of trainers, one for warm up, other for intervals and depends on the day even spikes.I like to know how many kilometres are in my different trainers but Strava has not the option to assign different kilometres per trainers in one activity,  I only have the option to choose only one pair. So, could be feasible somehow to include this functionality sometime?Thanks in advance

I just recently connected strava to apple health and allowed sharing between the apps.  All my strava activites were synced back August 23 but nothing before that.  

I am a top speed/racewalker , but also top runner for 50 years, speed walking  is on the same level as speed running, and the elements the same as what my Garmin is recording. But Strava only calls it commuting and limit the analysis of our training, please make it the same analysis as running!! It's not much to change, I just want to see how far my walking was as well as heartrate, cadence  Regards 

Hello,I assume I'm making a newbie mistake, but can't seem to see where the issue lies.1. I made a successful request to https://www.strava.com/api/v3/oauth/tokenwhere I receive the following response{token_type: 'Bearer',expires_at: 1695548372,expires_in: 20715,refresh_token: '123abc', // replacing real valuesaccess_token: '456def', // replacing real valuesathlete: {      id: ...,   }}2. I then take the access_token to get activity like:curl https://www.strava.com/api/v3/athlete/activities -H “Authorization: Bearer 456def”where I then get the following error: {"message":"Authorization Error","errors":[{"resource":"Athlete","field":"access_token","code":"invalid"}]}curl: (6) Could not resolve host: Bearercurl: (6) Could not resolve host: 456def”I also have a follow up question, what is the difference between the access token I recieve when authorizing via OAuth (above query) and the access token I have in my developer settings on my Strava develo

When typing a message, you get a message saying "Your content was auto-saved at x". The time here however is not using the user timezone. For example, I'm currently in Europe/Amsterdam (UTC+2) at 13:28 local time, but the message says "04:28 AM".

After the using "https://www.strava.com/api/v3/oauth/authorize" api i got the new code and everytime getting error Error: {message: 'Authorization Error',errors: [ { resource: 'Application', field: '', code: 'invalid' } ]}

I encountered a 404 while attempting to fetch an activity after getting a webhook request for creating an activity. I observe a pattern that occurs when creating an activity and it automatically deletes an activity that has a small time difference, I also observed that when 404 occurred we have a webhook for deleting activity nearby that confirms the above statement. I tried it several times, but the same issue occurred repeatedly.

Hi, im trying to put the map directly when uploading an tcx file, the activity is correctly imported , with all the data but the map is empty"map": {     "id": "a9264361330",     "summary_polyline": "",     "resource_state": 2},i have the polyline encoded, but I dont find how to send it to the activity, anyone knows how I can achieve that?

 Hello everyone.I'm having an issue when trying to request user activities from the endpoint https://www.strava.com/api/v3/athlete/activities. I get a 403 (Bad Request) error, although the client secret string and user access token are fine. Here's roughly the HTML page I get in response: 403 ERRORBad request.We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.Generated by cloudfront (CloudFront)I've already seen a couple of posts here with a similar error, but no useful answers. Maybe I am doing something wrong? I would be grateful if someone could point me out on my mistake.Thanks for reading and have a great day 🙂

I have heartrate data from indoor cycling sessions ( no gps data ) and I want my app to be able to upload the session once it's finished to strava. I have been able to create an activity with only the average heartrate, but i have not been able to do so with accurate data for each moment to be able to view a heartrate graph. My data would is something like this but i can change the time to date: ( same for power ) [{ hrp: 50, time: 0 }, { hrp: 55, time: 10 }, ....]