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Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

4416 Topics
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tochinetHub Starter
asked in Strava Features Chat
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QP88_2Hub Rookie
asked in Strava Features Chat
Feature Suggestion: Route Categorization for Enhanced Organization

I have a suggestion that I believe could enhance the user experience on Strava by allowing us to categorize routes. The idea is to introduce a feature that enables users to group their routes into customizable categories, such as "Texas," "Mountain Trails," "City Scapes," or any other personalized category name. This feature would provide several benefits:Enhanced Organization: Users could easily find and access specific routes based on their interests or locations, making it simpler to plan their activities.Efficient Navigation: Categorizing routes would make navigation through personal collections more efficient, especially for users with a large number of saved routes.Community Engagement: The ability to share categorized routes with friends or within a group could foster a sense of community and promote route exploration.I believe that implementing this feature could further enrich the Strava experience and cater to users who have diverse preferences and interests. I look forward t

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Scout
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Db64_2Hub Rookie
posted in Strava Features Chat
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kos_houseHub Rookie
asked in Developers & API
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LucasdemapHub Starter
asked in Developers & API
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ddrewHub Starter
asked in Developers & API
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SozFozHub Starter
asked in Developers & API
"View a Subscription" instructions for webhook do not work. Return 403 Error.

Hi.Ive set up a Strava API webhook, but need to change the callback URL where webhook events are sent. To do this I want to...Find the subscription ID of my existing webhookDelete the existing webhookCreate a new webhook Ive been trying to follow the instructions here to complete step 1.https://developers.strava.com/docs/webhooks/#view-a-subscriptionIve been making a GET request tohttps://www.strava.com/api/v3/push_subscriptions?client_id=89977&client_secret=MYCLIENTSECRET However this returns<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"><HTML><HEAD>    <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">    <TITLE>ERROR: The request could not be satisfied</TITLE></HEAD><BODY>    <H1>403 ERROR<

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Community Manager
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meilanHub Starter
asked in Developers & API
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KirnskiHub Starter
asked in Developers & API
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Florent29Hub Starter
asked in Developers & API
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GideonBrHub Rookie
asked in Developers & API
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CMasemHub Starter
asked in Strava Features Chat
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Alaskayvonne14Hub Starter
posted in Strava Features Chat
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Tessaelise7Hub Starter
asked in Strava Features Chat
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stravadevHub Starter
asked in Developers & API
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monter-en-hautHub Starter
asked in Developers & API
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sonjajoachimsHub Starter
asked in Developers & API
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JessicaBrantHub Starter
asked in Developers & API
Club Activity and suggestions

Hello everyone,I am the president of the exercise science club at Chatham University and we are trying to mix things up this year with our events. I would really like to be able to host group challenges for the club to get students active and participating, the only problem is in order to do group challenges you have to have a subscription. I can understand why they would want you to have a subscription in order to make the challenges but I do not see the need to have to pay just to participate in them. More students would be interested in using the app if this feature is free so I would like find some kind of work around. I am also not sure if this is the suggestions box for the company to look at but if it isn't could someone tell me where to go please?It would be really great for the University to host private challenges for the students only. Thanks! 

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Community Manager
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rubenpoppeHub Starter
asked in Developers & API
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maigeshengHub Rookie
asked in Developers & API
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robal1991Hub Rookie
asked in Developers & API
Import activity with no GPS data

Hello, I'm trying to import my past 1900+ activities from MapMyRun. I have all activities exported in TCX format. But some activities has no GPS data (for example Gym workout). Strava bulk upload is rejecting those files. Can I somehow import them? The file looks like this:<?xml version="1.0" encoding="UTF-8"?><TrainingCenterDatabase xmlns="http://www.garmin.com/xmlschemas/TrainingCenterDatabase/v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.garmin.com/xmlschemas/TrainingCenterDatabase/v2 http://www.garmin.com/xmlschemas/TrainingCenterDatabasev2.xsd"><Activities><Activity Sport="Other"><Id>2019-11-08T17:00:12+00:00</Id><Lap StartTime="2019-11-08T17:00:12+00:00"><TotalTimeSeconds>5400.0</TotalTimeSeconds><DistanceMeters>0.0</DistanceMeters><Calories>410.999999763264</Calories><Track><Trackpoint><Time>2019-11-08T17:00:12+00:00</Time><Dist

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Community Manager
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pjs845Hub Starter
asked in Developers & API
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virendrakukrejaHub Starter
asked in Developers & API
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TachymazeHub Starter
asked in Developers & API
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Didier68130Hub Starter
asked in Developers & API

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