Ask & Troubleshoot

Llevo años usando STRAVA pro y estoy muy contento con el servicio que dais, no tengo problema en pagar la subscripción, pero sintiéndolo mucho, lo he dejado de hacer hasta que no lleguen mejoras con mi dispositivo COROS.  ¿Tenéis pensado ofrecer compatibilidad con BEACON para dispositivos COROS? ¿Va a ofrecer Live segments COROS en sus dispositivos? Gracias I've been using STRAVA pro for years and I'm very happy with the service you provide, I have no problem paying the subscription, but sorry, I've stopped doing it until improvements arrive with my COROS device. Do you plan to offer BEACON support for COROS devices? Are you going to offer COROS Live segments on your devices? Thank you

I have a problem when synchronizing data from Mi Fitness to Strava, the activity time for swimming is always zero I cannot move faster than light 😆. Besides, the time displayed on Mi Fitness is perfect, aroungld 01:45:00

For several weeks, strava has been displaying my current speed and above my average speed during my activities. Someone knows how to reset the average speed ?

Hello all,I've made an app using the Strava API where you can create unique prints using your activities. I would like to get it listed here: https://www.strava.com/apps/printsDoes anyone know who I should contact?Happy riding!Luk

Why when I swim in the sea, does it not put a map on my activity. Sometimes it does, other times it doesn’t. I have gps and my phone is alway with me too

So I did 3 runs today using Strava App on Apple Watch Ultra. Warmup, RACE and Cooldown. The RACE, typically, has absurdly not uploaded with any data other than bang accurate mileage and timing(to the chip). Yet despite the fact I used the app to monitor my HR and Pace... it's uploaded those or the MAP. There was very little time or distance between the 3, nor did I have my phone at all.   Why?

It's 2022 and most apps have Dark Mode nowadays. I know, it's weird to use Strava when not working out... But looking at the segments the night before to plan out the next run is a thing. Please make us literally lose less sleep when doing this, or when recording an activity in the evening. This has consistently been the top request on reddit.com/r/strava Thanks

Hello Strava Community Hub,I am currently working with the Strava API v3, attempting to automate kudos creation for specific activity IDs using a valid access token. Despite the token having all necessary scoped permissions, I continually receive a `401 Unauthorized` error with the message `"Authorization Error"`. The access token is valid and not expired.### Error Details:```{"message":"Authorization Error","errors":[]}```### Steps to Verify Access Token:1. Checked that the access token is set correctly in my application.2. Verified that the access token is not expired.3. Confirmed that the token has all necessary scoped permissions for writing (required for creating kudos).### Reproduction Steps:If you would like to reproduce this error, please follow these steps (replace `<redacted>` with your actual valid access token):```sh% curl -X POST https://www.strava.com/api/v3/activities/9646819174/kudos -H "Authorization: Bearer <redacted>"```After executing this command, the r

I'm using an indoor rower and want to enter the number of metres I've done in 10 minutes. I add a manual activity, choose "rowing", but the distance only gives me the option for miles or km. If I use km it only goes to one decimal place, which is no good if I've done 2053m. It's fine on the desktop version (I can do miles, km, metres or yards), but is it possible to do it on the app?

Up until recently I could fire off kudos to all the people I follow by clicking a button near the top right (online). When I click it now, it says I have sent kudos to all but this is not the case. It might be an add on app that I have linked to Strava that allowed me to do this but I can’t seem to find out which. This is not to be confused with sending kudos to those who took part in the same activity as me as that works fine.Any suggestions please?

This morning we did a tour in Belgian Ardennes with our Cycling club.We did a 8 K long climb from La Roche to Samrėe.After syncing, I remarked that on some segments on this climb, I have no result, on others I have results. It's like I didn't passed this segment. This is bizarre 🤔 🤔.What could be a solution for this problem?Thanks for your imput.Patrick - Belgium

Hi thereStrava is awesome - nothing to add to that.However, I have certain security and privacy concerns with regards to the combination of location information (track) and the timing of said recorded track. The location information is an integral part of Strava and I feel that security and privacy concerns are appropriately addressed. I struggle with the time stamp of the activity though. Everybody who has access to my activity can see WHEN I move WHERE. Many people tend to do the favorite routes they do at similar times of the day (before work, lunch time, after work, etc.). It would be awesome to not just have a privacy filter around the start and end location of a run, but also around the start time. For example: no exact time stamp but only the date.In short: remove the threat that runner X is passing by the dark corner of the park every evening at 8:42 pm.Thank you. Happy to hear other voices on the topic.

Hello every body, i'm trying to create an App where a will agregate my sport data and i was wandering if the is a way to authenticate without being redirected(using a redirection link for getting the code).Thank in advance

There are many different activities that can be recorded on Strava but I've taken up Archery and cannot see that on the list provided.Is there any way this can be added or maybe and 'other' activity button so that you can enter what you have done manually. Thanks.

When I ride, it is almost always as a commuter.How can I set Strava so the default "Type of Ride" is "Commute" so I don't need to select it each time I ride?I searched for 'default "Type of Ride"' and couldn't find anything.

In the ride segment https://www.strava.com/segments/35185845?filter=overall the first place is an indoor ride https://www.strava.com/activities/4587913987How can such a thing be possible? From the look of the ride and its constant speed it really was indoor. Is that some glitch where a virtual ride was tagged wrongly?

When I complete a Zwift ride and its is automatically uploaded to Strava, I can see the segments I rode. Then, puff, second look at Strava later on, they are all gone! Others on the same ride still have the segments showing. On the web page I don't see any segments for my ride and on the app it tells me 'No segments on this route' (yes there were!). If I tap that sign, I get a message to check my email for a verification email that never arrives. (Yes, my email is the correct email in settings). Any ideas what is going on? Thx.

I takes two tries when I edit an activity to change the map type.   Why?

The documentation for SummarySeĝment states that activity_type can be either Run or Ride. But the actual return value can also be other activity types, so it probably would have to be an instance of ActivityType.

Hi,There seems to be an issue with HR and other data such as map and pace no longer displaying on Strava with activities uploaded from the Apple Watch.My Yoga activities stopped having HR data - although it’s shown in the activity in Apple Fitness. Someone else on Reddit has had the same issue with a recent run. https://www.reddit.com/r/Strava/comments/15ofdf7/why_isnt_analysis_hr_and_map_not_available/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1Would appreciate you looking into this! Also worth noting that I updated to the latest Strava app yesterday, so this bug has shown up since then. Thanks,Ste. 

I'm sure the new feature called best efforts is helpful to many users.  However, I am a para-athlete and am unable to run.  That being the case, I have no information showing in best efforts despite the fact that I workout with my handcycle 5-6 days a week. Is there any way to change what category the best efforts displays.

Migrated Content

Overnight we've seen 100% failure of the /api/v3/uploads endpoint. A post to that route returns the following raw HTML. However, the Strava status page says things are 100% operational?  

I have seen friends and family that get a strava monthly recap email on the 5th of the next month that gives stats and info about what they did. I do not get this email and it’s not going to spam or anything. I checked email preferences and I have everything on. What can I do? 

Why don't gravel rides count towards the monthly cycling distance challenges???