General Chat

Hey all. Would anyone know the Support ticket waiting times? I put in a ticket on the 1st January 2025 and it's still open. Even though it's under high priority. I thought they would of cleared the backlog already. 

Strava has options for different types of shoes and bikes for their activities.  Why not add the same idea for skiing? Alpine skiing, Backcountry, Nordic, etc.  Skiers have different skis for different conditions, e.g. powder skis, groomer skis, all mountain skis, skimo skis.

I am mostly active during winter on a hometrainer. To provide numbness down under I split up long activities into 2 or 3, 40-45 minute workouts.. This gives me a few minutes to give my sitting area some rest. But on Strava all the activities get uploaded separately. Also whenever doing any type of ride, I do a warm up workout of 18 minutes before diving into the planned workout for that day (to trick the fitness level a bit). Off course these workouts get uploaded separately. But here is what I’m requesting for, is it possible to add to the choose-able goals the choice of a counter that counts the days instead the number of workouts on a day? Off course it’s very pleasing to see by the end of the year that I have 600 workouts but to me that’s not fair, is it? Definitely not when working like my last example of the warming up/workout combination. 

Hey team, It looks like I accidentally turned off the .Ai analytics feature. Is there a way to switch it back on?

i’ve got this problem. i’ve recorded my weightlifting activity on my apple watch se this morning and have done an activity on the rowing machine and it hasn’t synced to my phone. does anyone know what to do if this has happened to them

Add “Fat Bike” to Sport. What’s the big deal about one more sport being added. When I ride my fat bike I’m riding a fat bike. Yes, it means more when ridden on snow, because no bike under 3” tires can’t come along. Riding on a beach or on the sand when the reservoir has been lowered 80ft. No standard bike can come along. If you are riding on an MTB trail, use MTB or fat bike. Theres different shoes, boats, bikes, and ski’s.

Hi, a couple of my runs are not showing in my club stats but are showing in my overall weekly stats for last week. I know which ones that aren’t showing and my settings on them are no different to before (as far as I can see) Visibility is not hidden from clubs. Any idea how I get it to sync back up? I have logged out of both app and website versions  

in the instructions for segments for Garmin devices there is a bar with the option to enable or disable 20-30 popular segments nearby. However, neither on the website nor in the application is there a possibility to enable such an option. I bought a Garmin device so that I wouldn't have to think about constantly marking segments with a star, but could ride and see popular segments at the same time. Why can't I enable this option?

Political polarization and division are constant and inescapable realities of life these days, and Strava is one of the few platforms that has remained mostly free from political discord. It would be nice to keep it that way. For the past few weeks I’ve been seeing constant notices in my feed that one of my follows has joined the Cyclists for Trump club. This strikes me as incredibly inappropriate and has nothing to do with what Strava is supposed to be all about. It would be just as inappropriate if the club was focused on any other political figure or cause. Politics simply doesn’t have any place here. Please get rid of any club focused on politics or political figures.  

What do you think about an idea to suggest in the section of possible friends, people who often run on the same routes by checking used  routes consistency, or often running same segments?It can work the same for other activities in the same way.This will let networking for people who live nearby to socialize in real live, to run or ride together, compete etc 

I will be happy if the platform can add one more control to the privacy settings, which is to make the activities visible to a smaller group of contacts, like favourite contacts for example. I don't mind sharing my activities but I don't want everyone to see what I am doing, except my close friends, groups, training buddies, etc

I see that there is an option for setting goals under Combined Efforts option as “All Run” however I would love for Strava to add a new category in Combined Efforts for “All Foot” or some other name like that. There are many times a run turns into a walk or a hike turns into a trail run or vice versa. I would like the ability to set a goal for the year for all combined walk, hike, trail run, run, etc. For example sometimes I start recording as a run but it turns into a walk. It would be nice to have all these categories combine into a single goal for the year.

How to recover my account? i’ve lost previous email.Seems that this account with email: gamer….@mail.ru need to be redirected to another emailbboris….@gmail.comhttps://www.strava.com/athletes/10546037 old accounthttps://www.strava.com/athletes/34922097 new acccount

So, for example, at one point I was doing a lot of cycling and playing soccer. And both of those were showing up as orange in the activity log. Not super helpful.My suggestion: Similar to Google Calendar, allow us to choose our own colors for the activity log. Number one: We can customize it to our liking, which is fun. And Number two: there won’t be annoying overlapping colors… I use the activity log a lot, to see my training at a glance, and I love how colorful it is. It’s like little stickers to reward me for working out. But when everything is orange, it’s not ideal… 

CR crowns with a plus sign with how many course records you have should be on or next to your profile photo. I mean it is actually a really big deal to hold an actual world record recorded time on a specific segment of earth and it should be properly celebrated! 

Screenshot of pop-up for inputting distanceWhen Strava tracks an activity (run or walk) either on its own or by fetching it from another app, say FitBit, it calculates and shows the distance with two decimal places as expected, e.g., 3.85 km., however, when data is added manually, it allows only single digit after the decimal, e.g., 3.8 km, although the display after addition is still with two decimals, 3.80 km.Please allow at least two digits after decimals, so that we don’t lose the exact data.

I mostly create activities posts that follow certain patterns. It would be swell if we could setup a template that would speed this up maybe including static text, dynamic counters, etc.

This year I set an annual goal for 1000 miles walked. I’ve actually overachieved this but some of my walks were recorded as hikes and did not count towards the total. Could we either have an “all walk” option similar to “all ride”/”all run”, or count hikes towards walk targets?

Suggesting Races based on geo and most preferred sport activities. Ability to create a group with friends for said race. 

I want to be able to track distance on the skis I use.

I want to find people to run with.I want to identify one or more people in my geography who typically run distances, elevation changes, and average paces which are similar to mine.I imagine that Strava doesn't want to share one member’s phone number, email address, or physical address with another member.  So Strava could send information, such as pace and weekly distance, to both members, and then both members could agree to share their contact information.

Began using Strava for gym workouts. I’m using a Wahoo Tickr HRM connected to the app (IOS). My height and weight are in the app. At the end of my workouts, I see time, AVG HR and Max HR. Does it not also calculate calories burned? If so, what am I missing? Thank you. Mike

I wanted to share some challenges I've been experiencing on your platform. I genuinely love the features Strava offers, but recent issues have made it difficult to fully utilize the app as a new user.When creating my club, I had to contact support for verification before it was approved. While I appreciate the review process, this step felt unnecessarily cumbersome and was not communicated clearly. Since creating the club, I’ve been facing ongoing issues as the admin. My posts aren’t being processed, and several group members have reported the same problem.I’ve already attempted the standard troubleshooting steps—reinstalling the app, refreshing it, and updating my device. Unfortunately, these measures haven’t resolved the issue.It’s frustrating to encounter these roadblocks, as I was excited to grow a community on Strava and optimize the app for club engagement. I’m beginning to feel that the platform is not streamlined for new users trying to establish a club.I’ve attached an image t

This is more of a UI fix than a feature request.I’ve recently done a 300km+ ride. On the desktop/website, I’d like to hover on each segment, and see which parts on the Map gets highlighted. But the list is huge, and I have scroll way down, when then I obviously cant see the map.I suggest moving the segment list on the right side of the Map, and having a scrollable section as tall as the map itself. This allows side-by-side viewing of the map and segment list.

The Strava App on Galaxy Watches is great, but very rigid and not customisable. There are two factors on the interface that bothers me a lot (as a very regular mountain biker).On the Strava shortcut tile on Galaxy Watches, there are only 3 unchangeable fixed options: Run, Bike, Walk, and a “More” button. I have to always click the “More” and scroll a whole mixed list of sports (which is not even in alphabetical order, fyi) to find “Mountain Bike Ride”. I would really like to add that as a shortcut, instead of one or more of the 3 options on the tile face. When pausing an activity on the Watch, the big red button that appear afterwards is “finish”. In 99% of my cases, I do not want to ‘finish’, but want to ‘resume’ (after pausing). I use pause/resume way more often. Please can we have an option to switch the giant ‘finish’ button with the tiny ‘resume’ button located immediately below it?Many thanks,Rehman