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General Chat

Share who you are and what keeps you motivated. Or, start a new discussion on a fun topic with your fellow community members.

  • 1,701 Topics
  • 4,875 Replies
1701 Topics
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BorisKarabasHub Starter
asked in General Chat
Recover account| Lost my email

How to recover my account? i’ve lost previous email.Seems that this account with email: gamer….@mail.ru need to be redirected to another emailbboris….@gmail.comhttps://www.strava.com/athletes/10546037 old accounthttps://www.strava.com/athletes/34922097 new acccount

5151
Bryant
Community Manager
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sozhHub Rookie
posted in General Chat
Allow for Customizing Colors in Activity Log

So, for example, at one point I was doing a lot of cycling and playing soccer. And both of those were showing up as orange in the activity log. Not super helpful.My suggestion: Similar to Google Calendar, allow us to choose our own colors for the activity log. Number one: We can customize it to our liking, which is fun. And Number two: there won’t be annoying overlapping colors… I use the activity log a lot, to see my training at a glance, and I love how colorful it is. It’s like little stickers to reward me for working out. But when everything is orange, it’s not ideal… 

821
Jane
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kelvinlassiterHub Starter
posted in General Chat
CR Crown on profile photo

CR crowns with a plus sign with how many course records you have should be on or next to your profile photo. I mean it is actually a really big deal to hold an actual world record recorded time on a specific segment of earth and it should be properly celebrated! 

614
Jane
Noopur
NoopurHub Starter
posted in General Chat
Manual addition: allow distance with upto two decimal places atleast

Screenshot of pop-up for inputting distanceWhen Strava tracks an activity (run or walk) either on its own or by fetching it from another app, say FitBit, it calculates and shows the distance with two decimal places as expected, e.g., 3.85 km., however, when data is added manually, it allows only single digit after the decimal, e.g., 3.8 km, although the display after addition is still with two decimals, 3.80 km.Please allow at least two digits after decimals, so that we don’t lose the exact data.

781
Jane
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coldfusionpaulHub Rookie
posted in General Chat
add template to activities

I mostly create activities posts that follow certain patterns. It would be swell if we could setup a template that would speed this up maybe including static text, dynamic counters, etc.

3501
Jane
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thelozHub Starter
posted in General Chat
Count hikes towards "walk" distance goals

This year I set an annual goal for 1000 miles walked. I’ve actually overachieved this but some of my walks were recorded as hikes and did not count towards the total. Could we either have an “all walk” option similar to “all ride”/”all run”, or count hikes towards walk targets?

411
Jane
A
Axel2THub Starter
posted in General Chat
Race suggestions

Suggesting Races based on geo and most preferred sport activities. Ability to create a group with friends for said race. 

153
Jane
S
SimonvHub Starter
posted in General Chat
Gear for Nordic Skiing

I want to be able to track distance on the skis I use.

301
Jane
A
Anonymous
asked in General Chat
Does Strava help me identify people to run with?

I want to find people to run with.I want to identify one or more people in my geography who typically run distances, elevation changes, and average paces which are similar to mine.I imagine that Strava doesn't want to share one member’s phone number, email address, or physical address with another member.  So Strava could send information, such as pace and weekly distance, to both members, and then both members could agree to share their contact information.

821
Bryant
Community Manager
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MikeGriceHub Rookie
asked in General Chat
Strava not calculating calories for gym workouts

Began using Strava for gym workouts. I’m using a Wahoo Tickr HRM connected to the app (IOS). My height and weight are in the app. At the end of my workouts, I see time, AVG HR and Max HR. Does it not also calculate calories burned? If so, what am I missing? Thank you. Mike

9862
M
P
Pushthru4LHub Starter
asked in General Chat
Posting Issues

I wanted to share some challenges I've been experiencing on your platform. I genuinely love the features Strava offers, but recent issues have made it difficult to fully utilize the app as a new user.When creating my club, I had to contact support for verification before it was approved. While I appreciate the review process, this step felt unnecessarily cumbersome and was not communicated clearly. Since creating the club, I’ve been facing ongoing issues as the admin. My posts aren’t being processed, and several group members have reported the same problem.I’ve already attempted the standard troubleshooting steps—reinstalling the app, refreshing it, and updating my device. Unfortunately, these measures haven’t resolved the issue.It’s frustrating to encounter these roadblocks, as I was excited to grow a community on Strava and optimize the app for club engagement. I’m beginning to feel that the platform is not streamlined for new users trying to establish a club.I’ve attached an image t

14867
N
Rehman
Superuser
RehmanSuperuser
posted in General Chat
Move long segment list to the side of the Map instead of below it

This is more of a UI fix than a feature request.I’ve recently done a 300km+ ride. On the desktop/website, I’d like to hover on each segment, and see which parts on the Map gets highlighted. But the list is huge, and I have scroll way down, when then I obviously cant see the map.I suggest moving the segment list on the right side of the Map, and having a scrollable section as tall as the map itself. This allows side-by-side viewing of the map and segment list.

141
Jane
Rehman
Superuser
RehmanSuperuser
posted in General Chat
Allow customising the app interface on Galaxy Watch

The Strava App on Galaxy Watches is great, but very rigid and not customisable. There are two factors on the interface that bothers me a lot (as a very regular mountain biker).On the Strava shortcut tile on Galaxy Watches, there are only 3 unchangeable fixed options: Run, Bike, Walk, and a “More” button. I have to always click the “More” and scroll a whole mixed list of sports (which is not even in alphabetical order, fyi) to find “Mountain Bike Ride”. I would really like to add that as a shortcut, instead of one or more of the 3 options on the tile face. When pausing an activity on the Watch, the big red button that appear afterwards is “finish”. In 99% of my cases, I do not want to ‘finish’, but want to ‘resume’ (after pausing). I use pause/resume way more often. Please can we have an option to switch the giant ‘finish’ button with the tiny ‘resume’ button located immediately below it?Many thanks,Rehman

6981
Jane
B
Bri RodriguesHub Rookie
posted in General Chat
Number of activities on custom challenges

Hello, When creating a custom challenge you can only use longest activity, fastest effort, or total activity as the benchmark for the challenge.However, having the ability to create a challenge based on a X number of activities in Y amount of time would be great, for ex. Complete 100 rides or runs in a year, or 15 activities in a month, etc. It came to my mind after seeing a challenge of riding 100 days a year in pinkbike.com, being able to follow your progress and share this kind of challenge with someone else in Strava would be nice. 

131
Jane
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faithkuehlHub Starter
posted in General Chat
Song feature on Strava posts

The ability to add a song to a Strava post, similar to the feature is used on Instagram, would be a great addition to the app. Users could add a song that represents the activity, or that they listened to at the time. This would be a great feature that me and my friends have been long waiting for. Thanks!

4801
Jan_Mantau
Superuser
2
23mphHub Starter
asked in General Chat
how to customise units of measurement in each discipline

Hi allI am aware what users can change units (metric/imperial) in Strava settings, however, this then applies to all activities.  Is it possible to select different units by sport. extra, I want to show metres for swimming and miles for cycling.   

3102
zecanard
Superuser
S
SecreHub Starter
asked in General Chat
REFUND

It there a way to faster refund??? I really really need the money, i already submitted a email and talked to ur bot still nothing i really really need your help

171
Bryant
Community Manager
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spookHub Starter
asked in General Chat
Strava ticket #3173995 no response

as of 14/01/25its been 2 weeks i never got any human response….??

351
Jane
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HarrisritterHub Starter
asked in General Chat
Unable to Post

I am unable to make posts. When I click post it goes away as if I created a post but when I look under my posts there is nothing there. 

2411
Jane
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MauricioBHub Starter
posted in General Chat
Shared activity to my profile not received

My coach shared the run we did this morning to add to my Strava profile. As of yet it has not been added.What could be the problem?

201
Bryant
Community Manager
R
RusstidsHub Starter
asked in General Chat
total distance

Advice soughti have the free Stava account, no subscriptions. can I obtain my total distance for all activities (I only use it to collate my walks). Or is this something you have to pay for?advice keenly sought!TIARuss

1981
Bryant
Community Manager
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ChrisBerryHub Trailblazer
posted in General Chat
Feed Filtering for Premium Members

I've been a paid subscriber since 2016, and unlike all the people who complain about a lack of features in the free account, I see a real value in Strava that I'm perfectly happy to pay for. That being said, I believe that premium users should have more control over their Strava experience than free users. One of the benefits of a premium membership should be the ability to filter the feed to see only the kinds of activities that I want to see and to ignore all the junk that I don't care about. I want to be able to see real outdoor bike rides and runs along with very little else. I don't want to see everytime someone walks their dog around the block or mows the grass, and I especially don't want to see pretend video game bike rides. Looking back through the list of feature requests in this forum, feed filtering is at or near the top of the list of things Strava users want most. Make this a feature of the premium subscription and you will probably have more people willing to pay for it.

633
Jane
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allenbHub Rookie
posted in General Chat
Auto sync weight from Apple Health

I have a Arboleaf scale that automatically sends my weight to Apple Health which automatically updates other apps. Can you make it so that Strava automatically pulls my weight from Apple Health so I don't have to update it manually?

2131
Jana_S
Superuser
Yurixx
YurixxHub Rookie
posted in General Chat
Protecting Tracks from Manipulation

Hi everyone,Strava’s competitive and athletic features attract cheaters and fraudsters. We constantly encounter cases where segments are completed using cars, motorcycles, e-bikes, and other tricks. What’s even more surprising is that Strava allows uploading any tracks, which are essentially text files with XML markup, without any validation.To prove my point, here’s an example of a website that lets you “speed up” your own (or even someone else’s) track, making the result indistinguishable from a real activity: https://starva.duckdns.org/Try it yourself and see—there’s no protection in place. Meanwhile, you’ve disabled FlyBy by default and keep cutting features in the free (non-subscription) version. Wouldn’t it make more sense to focus on tackling cheaters?

1716
Jan_Mantau
Superuser
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HevKedHub Starter
posted in General Chat
refund request for subscription has not been responded too and ticket marked as resolved

Hello, I emailed on the first of January to request a refund for my 2025 subscription. I forgot it would auto renew on the first.  I followed the instructions recieved and provided all information required. I recieved an auto generated email back saying staff are on holiday and responses are taking longer over the festive period.  My ticket number is #3182322 - I recieved no response until today when I recieved another automated email saying “We haven't heard back from you since our initial reply, so we hope our suggestions were able to help you with your ticket #3182322. If we haven't been able to resolve your issue, question or feedback, please reply in the next 24 hours to re-open this ticket.” I have responded but I am worried I will again receive no response and once past 14 days I will not be able to receive a refund. Please help! 

631
Jane

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