Strava Features Chat

Please help.I had no idea my free trial on Strava had ended and I was being charged . I have requested a refund , please can this be accepted as I cannot afford to pay for a subscription when I have not even considered using the app, this is really important, especially as Strava failed to notifiy me of any upcoming payments

Is there a feature making it possible to sort and filter according to the most used activity times? The activity types most used should be always shown on top?

How do I find instant workouts on my android strava app.  My husband has it on the top of his home feed (apple phone) but mine doesnt seem to have that feature on either the app or if I log in on the computer. 

I somehow clicked okay to move to use of a one-time password to log in, but it is less convenient and requires more steps.   how do I switch back?  There is no longer an option to change password in settings, only change email -- and I want to keep the same email.Thanks

Management: If an activity has been flagged, it should be removed from "best efforts" on the member's profile page... one would think! But it's not, here's an example: https://www.strava.com/activities/1647252235/overview The guy almost certainly recorded an airplane ride as a bike ride and uploaded it. Airplane speeds now show as best efforts on his profile. Thanks.JBW-Florida (he/him)STRAVA | User Community

I like doing long exploratory rides….  the biggest challenge i have is mapping routes, particularly when the area is not familiar. For example. right now I want to create a route between two specific locations, i have never been there and its about 100 miles apart. So getting lost is a huge possibility, and when doing long rides…  a small mistake can cost hours.  It would be great if there was a feature where i put in location a, and enter location b)  enter the type of terrain, gravel, road, cycle path etc… and bike type road, gravel, mtb etc…. and it creates a route for me, as close as possible to the terrain / bike type, using say heatmaps for popularity, which i can use on my bike computer. 

There is a new bug associated with a recent app update: When you visit a Club Event in the app, links are no longer clickable or highlighted.  EVEN WORSE: You cannot highlight text, which would at least allow you to copy-and-paste the link into a mobile browser.  To summarize:  Event description links cannot be clicked, whether they are links within Strava or internet links!  The text of Event Posts cannot be highlighted or copied.  The Event text is effectively an image of text that cannot be interacted with in any meaningful way.    *** THIS IS A HUGE ISSUE FOR CLUBS ***We need people to be able to click the link to sign liability waivers We need people to be able to access our website, so they can review our ride guidelines We need to people to access map links, so they know where to… gather at the start, park their cars, or where the end-of-ride meetup is going to take place.[Side note:  I do

Hi, A recent activity, ride, is not appearing as usual on club leader boards. I’m a long term user & have not had this issue previously. I have tried changing the activity type then changing back with no success. Any advice welcome.Thanks

Is it possible to disable everything goal related? It seems incessant lately. I signed up and pay for an app to record my activities. I couldn't care less about the screen wasting goal suggesting and constant artificial validation.

The Relative Effort screen currently shows no more than the weeks first 8 activities. There should be no limit.

I started using Strava for recording rides and leaderboard features, but I’ve stayed for the route planner, frequently telling people how great it is compared to RidewithGPS and Komoot, largely for the heat map but also just for the general flexibility and resilience: base map doesn’t recognise a trail or track? No worries, just switch to manual.However in recent months it has just gotten worse and worse, to the point where I’m now plotting in RidewithGPS and only still using Strava because I’m too lazy to synch RidewithGPS with my Garmin.Issue 1: I have to use manual mode more and more, on large sections of trail which e.g. RidewithGPS will snap to. These are typically very minor singletracks but in my experience these are some of the best trails and a total pain to plot manually.Issue 2: I’m now having to use manual mode even on some roads and tracks which Strava used to snap to! So either the base mapping has changed (someone has changed ‘all vehicle tra

When I log in the dashboard, activity feed is just completely blank. I've tried clearing cache, cookies, logging out and in and even tried another browser and it's the same, the page just doesn't load (see screenshot). It's been like this for a week now and is becoming quite frustrating, i basically can't use Strava now I’ve then been to try to submit a support request, and the support request system is also not working properly for me, so now I have no idea what to do or who to contact (does anybody from Strava monitor these posts?)

When I go to share my activity it doesn't give me the option to share a transparent clip of my stats, it only shows a link URL. I've tried removing my privacy restrictions, reinstalling etc but not joy. Any advice?

HeloSince today I can't give kudo's anymore. A few hours ago I still could but now no more. Can anybody tell me why ?ThxBart

So annoying having to input Tai Chia as Yoga when it is much more cardio intensive (at least it is when I do it!

   All, is this some kind of bug? Heart rate font colour is in black (same as background) and not visible since last update. Visible when in auto pause and the background colour changes in yellow 🙄.

Hey all,I have been trying to get this figured out and I am stumped.  My emergency contact accidentally responded "off" to the automated Strava Beacon text and now they are no longer receiving my strava beacons when I head out for a run.  Anyone else dealt with this?  Do you have any ideas on how to reenable the strava beacon texts? I use a garmin and have had no previous issues.Thanks!

 Receiving vague error message “Something went wrong. Please try again.” 

When editing an activity from the listing (https://www.strava.com/athlete/training), ticking the checkbox “Commute” does not work.Furthermore, this works from the android app, but taking the same activity from the web and saving it again removes the tag

Waarom kan ik mijn hartslag niet zien als ik mijn activiteiten upload? Deze wordt nochtans gemeten via mijn Garmin die weldegelijk verbonden is met mijn Strava. Bij de verborgen details zijn deze ook niet te zien. Ik kon ergens ook kiezen om al mijn vorige activiteiten aantepassen, maar dat heeft niets veranderd. Kan iemand mij helpen? 

When I'm following a saved and downloaded route on Strava, the route disappears every time my phone screen locks.  When I load up the screen the saved route has disappeared.  I have to back tab and restart route every time.  This is very frustrating when trying to follow a route.  It's even more frustrating noting this problem has been going on for months and hasn't been fixed by Strava update.  STRAVA - WHEN WILL THIS BUG BE FIXED?

Hi. Earlier stratva app use to.work in my galaxy watch. Now a days i am getting message which says gettining gps fix. So i am not able to record maps details if I use this. Now when I use samsunh heatl app from mobile ot doesnt upload details in starva. Auto walk etc are uploaded. When i use samsung health run app from mobile ot uploads in strava. Why it is like this. And for getting gps fixed i have tried eveeything its not working. Reset, re install, permissions all are given

Dear Strava Support Team, I am contacting you to request the cancellation of an active Strava subscription on my account. I never knowingly agreed to this subscription and only became aware of the charge after the transaction was processed. I have submitted a refund request through Google Play and am currently awaiting the process, which is expected to take 1–4 business days. Here are some details that may be helpful in tracking my account: Amount charged: Rp 609,390.00 Device used: Android I would like the Strava team to assist me by: 1. Canceling the active subscription. 2. Reviewing this case and supporting the refund so that my funds can be returned. Please contact me if you need any additional information. Thank you for your attention and assistance. Regards,Qotru Nada Asyifa

Is there a reason why indoor rides on zwift or rouvy do not appear to have much, if any impact on the fitness score?  When I do an outdoor ride my score usually increases by 1-2 points but never changes after an indoor ride.  I have power and heart tracking when riding indoor so not sure why it doesn't seem to change my fitness score?

This was from today in the morning. I was just going around a normal oval shaped small track i think its like 1/8th of a mile per full rotation. Idk whats going on and why it did that mess. Its on the second floor of a gym maybe thats why? Is it okay for me to put my phone in my pocket while strava runs? Should i put the location to always on? I also have an apple watch so this makes it even weirder since it should be more accurate. I redownloaded the app and ill be seeing if the same issue happens again tmrw.