Skip to main content

Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,415 Topics
  • 5,785 Replies
1415 Topics
S
SarabjeetHub Rookie
asked in Strava Features Chat
Strava does not show map and timings from the zepp

Hi Team, I am having sync issue between Strava and Zepp. Whenever I start the activity in my Amazefit, it shows all the values correctlyWhen i sync my activity to the strava. It does not show the correct time, map and my location. Also, it does show the max speed of 0 km/h for my cycling activity. 

433
S
1 month ago
J
j1mreevesHub Rookie
posted in Strava Features Chat
STRAVA Too Expensive for what it offers

Is it just me that gets annoyed with how much effort puts in to trying to make me subscribe? I already told them that their price is way too high for the features offered.  I've already told them that I won't be subscribing at that price. It's expensive and not worth it. Is it not better to reduce your price yet get more subscribers? It is not a premium app. It doesn't have integrated training plans. I want (when I subscribe and opt for a marathon plan) something that is integrated with the strava app, that gives me coaching and voice feedback during each training session, that is in the app that I can tailor so it's not just a bland series of emails that tell me when and what to do. It's very dull and lazy. The effort strava puts in to monetise everything by linking to their 'partners' which is just about getting exposure to their partners. It's not about providing a good app for your users it's about squeezing money out of your users wherever possible while n

09
J
1 month ago
kurtfliegel
kurtfliegelHub Rookie
posted in Strava Features Chat
Why are satellite maps so out of date?

Strava, we love you, but why are the MapBox satellite maps so out of date? The house I live in was built in 2017 and is still showing up as a vacant lot. Entire developments near me are missing, including streets. This is not only inconvenient, it's dangerous. We're paying good money for subscriptions, would you please find update or find a better map vendor? Thank you.

03
kurtfliegel
1 month ago
JBW-Florida
JBW-FloridaHub Explorer
posted in Strava Features Chat
Bug report: Flagged activity showing under "best efforts."

Management: If an activity has been flagged, it should be removed from "best efforts" on the member's profile page... one would think! But it's not, here's an example: https://www.strava.com/activities/1647252235/overview The guy almost certainly recorded an airplane ride as a bike ride and uploaded it. Airplane speeds now show as best efforts on his profile. Thanks.JBW-Florida (he/him)STRAVA | User Community

23
JBW-Florida
1 month ago
M
MegHub Starter
asked in Strava Features Chat
Training log activities

 at some point I’ve selected certain activities to be in the drop down list at the top, the training log then pulls from those activities to look at. I want to add a new activity type in but I can’t figure out how to - can anyone help please? For example yesterday it’s showing one 27 minute activity (yoga), it’s not showing a virtual row I logged because virtual row is not in the drop down.thank you!

02
M
1 month ago
T
tom12Hub Starter
published in Strava Features Chat
live relative effort

Live relative effort has been added for garmin and wahoo devices.. is there a plan to add this feature to apple watch app?

20
T
1 month ago
B
BiancoHub Rookie
asked in Strava Features Chat
Come tenere lo schermo sempre acceso durante un giro in bici?

TRANSLATION:  How to keep the screen always on during a bike ride?

13
B
1 month ago
G
Grant79Hub Starter
asked in Strava Features Chat
Why is my starva time, pace and distance so different?

I ran my longest run this morning of 6.01 Miles. Garmin also noted it was my PR in the 5K but when it uploaded to Strava, none of this was recognized and the overall time, distance and pace are so different? 

37
G
1 month ago
D
DARTHub Rookie
asked in Strava Features Chat
Club Leaderboards - Longest Ride

Strava:On the Club Leaderboards the Strava 500 challenge it’s not added as a 500km ride at the end but as a daily achievement. The pro rides are recorded as daily efforts and when Lael Wilcox completes her around the world achievement, she will not be uploading a ride of 18000 miles. What this means for the average rider is that a big effort of 230Km in a day will not register in the ‘longest ride’ category when other riders tie three easy day rides of 80km’s together. The Longest ride should be for a single day not for multiple days. The total for that multiday ride is represented in the Distance category.

01
D
1 month ago
M
MapperHub Rookie
asked in Strava Features Chat
Allow route builder to follow heat maps

When creating a route, the route builder will not allow me to follow certain roads, even though I have ridden them many times. It will not even allow me to put waypoints on those ridden roads to direct the route there. Using the 'most direct' setting does not help. If I have ridden it, I should be allowed to make a route including it - the most direct route even includes public segments that others have ridden, all on asphalt, unlike the route it gives me, where km 4 is on a 'dirt' road with round stones that is dangerous to ride.

04
M
1 month ago
T
TinTinHub Starter
asked in Strava Features Chat
Set up a race loop

Is there a way to ride a loop, make that whole loop a STRAVA segment, and then have it give 1st, 2nd, and 3rd medals? The latter may be automatic, based on leaderboard.

11
T
1 month ago
Z
zach_vowlesHub Rookie
asked in Strava Features Chat
Stop showing me San Francisco Heatmap by default

Every time I open Maps, it defaults to Global Heatmap showing San Francisco. Previously, My Heatmap was the default, showing the location where you are/had your last activity. Can you please revert this functionality, it's super annoying to have to change it every time.

06
Z
1 month ago
C
chrisleHub Rookie
asked in Strava Features Chat
How to organize a group ride?

Strava is a cycling community, right?However, it is easier to host a ride via my town's local facebook page than via Strava, it seems. There are clubs, yes, but only club owners can host events, right?Or am I missing something?I'd just like to have a feature where I could just post "50km ride, 18:00 o'clock, meet at XYZ".

15
C
1 month ago
S
starfruitHub Rookie
posted in Strava Features Chat
Strava flagging

Hello Strava community, and especially strava employees:There are a few segments I "keep tidy", meaning I flag obvious motorized assistance.  Sometimes I wonder why... but recall that strava is community moderated, so I try.They are obvious - the hill climb holder is a former world tour pro who set the KOM when he was in the world tour.  Then there's 2-3x the speed and totally unrealistic VAM's of people with their tracking on in vehicles.  This is against strava's stated rules.Strava used to allow 10 per day of these flagging, so I'd do 10 per day when work was slow.  Now for 3 days and counting my account is prevented from flagging.1.  When did the quantity per day change?2. Has strava permanently flagged my account, for doing what is the intended purpose of community self regulation, on entirely legitimate basis of rides? 

06
S
1 month ago
K
Kj150Hub Starter
asked in Strava Features Chat
Training Log - Relative Size Scale

It seems like the sizing of the bubble chart in the Training Log might be fixed? If so, we can’t see the scale. It definitely varies by activity.  For example, if the activity is “Run” and the distance is 5 mi, the bubble might be x1. If it’s 10 mi, then x2. If the activity is “Hike” and the distance is 20 mi, the bubble will be x1. However, at a distance of 30 mi the bubble still seems to be x1.   Could we have relative scaling based on our range of selected metric? Attaching a screenshot of what mine looks like on a 3 month long hike/kayak adventure.   

01
K
1 month ago
Maybenaught
MaybenaughtHub Rookie
asked in Strava Features Chat
DQ or remove impossible challenge records

I would love to see something implemented to remove the junk recordings off of the challenge leaderboards and segments. For example, right now the top athlete on the July Half Marathon run challenge says that person ran 63,000 miles with a 0mi pace. Clearly something went amiss and that record shouldn't be above

08
Maybenaught
1 month ago
E
emuvonartHub Rookie
asked in Strava Features Chat
Facebook think's Strava Shares are SPAM

Hi guys! I have an issue, since yesterday, facebook keeps deleting mi sharings from strava, why? I've made reports, now i am wainting for their response. 

111
E
1 month ago
S
samurphyHub Starter
asked in Strava Features Chat
Cumulative Step Count

Am I able to see my cumulative step count in Stava? 

11
S
1 month ago
T
tsanvicHub Starter
asked in Strava Features Chat
Club Owner no longer has access to account

Hello - I've been added as an Admin to a Club, so I can approve membership requests. However, we still cannot clean up the club (this club is tied to an office-based club) because the identified owner no longer has access to their account.I've messaged the previous owner, and they have confirmed that the club does not appear in their dashboard so they cannot transfer ownership.What remedies do I have for this situation?

01
T
1 month ago
J
JasperHHub Rookie
asked in Strava Features Chat
Relative effort

Hi all, I'm trying to use the relative effort. But I was noticing a big difference in relative effort between 2 pretty similar activities:  The lower is from september 8th and the upper from september 15th.  So, in the upper activity I ran a little bit longer in zone 2 but way less in zone 3 and my relative effort is much higher. Are there other things involved in the calculation? What am I missing? I must admit that my heartrate zone where accidently set back from custom to automatic between the 2 runs. I put it back to custom (after the run) which changes the upper graphic. I think the relative effort score didn't change.But still, the heartrate zones during the last run (on automatic base) were slightly higher than the custom base, so I would expect a lower relative effort score instead of higher.   I hope someone can help me with this.  

07
J
1 month ago
C
chmisshHub Starter
asked in Strava Features Chat
Scam Message

I have got some messages like a scam a few days ago.I reported as a scam to you, so I would like to know whether it was a scam or not.If you'd like to contact me, could you please send e-mail.Thanks.

02
C
1 month ago
S
Superuser
SilentvoyagerSuperuser
posted in Strava Features Chat
Misleading segment vertical stats

Currently Strava provides the following stats about each segment: distance, elevation, and grade.The problem is that these stats are only valid if a segment is a straight uphill or straight downhill.But if a segment has both uphill and downhill parts the stats can be wrong or even outright misleading.Here a good example. The segment below takes one of the steepest trails uphill to the top of a popular local summit, then goes down on another equally steep trail, then turns around and ascends the second trail, then goes down on the first trail.The segment description shows the grade as 0%, which couldn't be further from truth. It also shows the elevation incorrectly as 2035 ft. In fact this segment has about twice the elevation gain and the average grade is closer to 25%. So not only this segment stats don't provide correct information about the segment but also it won't likely come back in a search as a hilly segment. I think Strava can do better than that. I understand how St

13
S
Superuser
1 month ago
S
Stu1Hub Rookie
asked in Strava Features Chat
Triathlon upload

Hi still not able to upload a triathlon I competed in on 2nd June .. every thing since then Is fine .. swims runs and rides .. as previously stated I have tried all the common fixes to no avail .. any thoughts ideas please ?? Obviously it's not a disaster but like to keep tabs on myself regards Stu . 

24
S
1 month ago
C
claus67Hub Rookie
asked in Strava Features Chat
Auto-hide all segments but my own?

In the web app is there a way when viewing an activity to auto-hide or one-click hide all segments that are not my own private ones?I ride the same route a lot and I have about 12 segments of my own that are starred. Since it's a heavily used trail, when I view an activity my own segments drown in the sea of random segments that others have created and made public. I literally have 40+ segments that I don't care about. I can hide them 1 by 1, but that's tedious and on my next activity in the same place it's the same again.Any current options to avoid this segment overkill?

01
C
1 month ago
heaths
heathsHub Rookie
asked in Strava Features Chat
Benefits of marking a ride "commute"?

I've been marking rides to and from work as commutes pretty diligently, but I see from various reports on the site that commutes can be hidden, which makes me think maybe they aren't meant to be treated as significant exercise? I ride as hard on commutes as I do on non-commutes, just that my destination is work and I have paniers on my bike for a change of clothes, laptop, etc. If anything, that little extra weight burns a few more calories, I'm sure.Would others count these as commutes? It is a little neat seeing how much CO2 I saved by not driving, though that's not really why I do it.

26
heaths
1 month ago

Badge winners

Show all badges
Terms & ConditionsCookie settings