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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,453 Topics
  • 5,892 Replies
1453 Topics
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Anonymous
asked in Strava Features Chat
Facebook Login

Could someone please explain to me how Strava can create a new profile from Facebook when I already have one?  Years ago when I created my Strava account I logged in via Facebook and have a profile which I have been using successfully for several years.  On Sunday evening, I wanted to explore the possibility of subscribing to Strava and disconnected that profile from Facebook in order to create a more secure login via email.  No password reset was sent to me so I then logged back into Strava via Facebook and was shocked to find that I now have a new athlete profile attached to my email but with no activities logged.  I can still see my original profile as I know my original athlete number and have manually typed it into the web address bar.  My Garmin is also still uploading my activities to my original profile but I cannot log into it.  How can this happen as Strava insists that an account can only have one email address?  I have been trying to conta

75
A
1 month ago
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ChstHub Rookie
asked in Strava Features Chat
Power graph in android all

Has anyone noticed that in the Android app, the power/heart rate graph is plotted against distance, while in the web app, it's plotted against time (which makes much more sense)? In the web app, you can also manually adjust this. Is there any option to change this setting in the Android app?

22
C
1 month ago
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DtRHub Starter
asked in Strava Features Chat
Local Legend duplicate count

Is Strava able to automatically remove duplicates that count towards Local Legend status? There is a "Local Legend" that records his ride with a Garmin Edge and a Garmin watch. Both sync to Strava and then double counts the efforts, making them the "Local Legend" where in fact they only did half the recorded afforts. Surely Strava can detect this based on completing the same segment twice at the same time? Please add de-duplication to make it fair! 

02
D
1 month ago
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vixand26Hub Rookie
asked in Strava Features Chat
Static bike/elliptical/rowing machine distance

Any chance that we could log the distance covered on a static machine eg stationary bike, elliptical, rowing machine? It’s frustrating that these are excluded from the progress tab!

11819
V
1 month ago
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SarabjeetHub Rookie
asked in Strava Features Chat
Strava does not show map and timings from the zepp

Hi Team, I am having sync issue between Strava and Zepp. Whenever I start the activity in my Amazefit, it shows all the values correctlyWhen i sync my activity to the strava. It does not show the correct time, map and my location. Also, it does show the max speed of 0 km/h for my cycling activity. 

653
S
1 month ago
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j1mreevesHub Rookie
posted in Strava Features Chat
STRAVA Too Expensive for what it offers

Is it just me that gets annoyed with how much effort puts in to trying to make me subscribe? I already told them that their price is way too high for the features offered.  I've already told them that I won't be subscribing at that price. It's expensive and not worth it. Is it not better to reduce your price yet get more subscribers? It is not a premium app. It doesn't have integrated training plans. I want (when I subscribe and opt for a marathon plan) something that is integrated with the strava app, that gives me coaching and voice feedback during each training session, that is in the app that I can tailor so it's not just a bland series of emails that tell me when and what to do. It's very dull and lazy. The effort strava puts in to monetise everything by linking to their 'partners' which is just about getting exposure to their partners. It's not about providing a good app for your users it's about squeezing money out of your users wherever possible while n

739
J
1 month ago
kurtfliegel
kurtfliegelHub Rookie
posted in Strava Features Chat
Why are satellite maps so out of date?

Strava, we love you, but why are the MapBox satellite maps so out of date? The house I live in was built in 2017 and is still showing up as a vacant lot. Entire developments near me are missing, including streets. This is not only inconvenient, it's dangerous. We're paying good money for subscriptions, would you please find update or find a better map vendor? Thank you.

83
kurtfliegel
1 month ago
JBW-Florida
JBW-FloridaHub Explorer
posted in Strava Features Chat
Bug report: Flagged activity showing under "best efforts."

Management: If an activity has been flagged, it should be removed from "best efforts" on the member's profile page... one would think! But it's not, here's an example: https://www.strava.com/activities/1647252235/overview The guy almost certainly recorded an airplane ride as a bike ride and uploaded it. Airplane speeds now show as best efforts on his profile. Thanks.JBW-Florida (he/him)STRAVA | User Community

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JBW-Florida
1 month ago
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MegHub Starter
asked in Strava Features Chat
Training log activities

 at some point I’ve selected certain activities to be in the drop down list at the top, the training log then pulls from those activities to look at. I want to add a new activity type in but I can’t figure out how to - can anyone help please? For example yesterday it’s showing one 27 minute activity (yoga), it’s not showing a virtual row I logged because virtual row is not in the drop down.thank you!

32
M
1 month ago
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tom12Hub Starter
published in Strava Features Chat
live relative effort

Live relative effort has been added for garmin and wahoo devices.. is there a plan to add this feature to apple watch app?

20
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1 month ago
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BiancoHub Rookie
asked in Strava Features Chat
Come tenere lo schermo sempre acceso durante un giro in bici?

TRANSLATION:  How to keep the screen always on during a bike ride?

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2 months ago
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Grant79Hub Starter
asked in Strava Features Chat
Why is my starva time, pace and distance so different?

I ran my longest run this morning of 6.01 Miles. Garmin also noted it was my PR in the 5K but when it uploaded to Strava, none of this was recognized and the overall time, distance and pace are so different? 

1097
G
2 months ago
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DARTHub Rookie
asked in Strava Features Chat
Club Leaderboards - Longest Ride

Strava:On the Club Leaderboards the Strava 500 challenge it’s not added as a 500km ride at the end but as a daily achievement. The pro rides are recorded as daily efforts and when Lael Wilcox completes her around the world achievement, she will not be uploading a ride of 18000 miles. What this means for the average rider is that a big effort of 230Km in a day will not register in the ‘longest ride’ category when other riders tie three easy day rides of 80km’s together. The Longest ride should be for a single day not for multiple days. The total for that multiday ride is represented in the Distance category.

01
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2 months ago
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MapperHub Rookie
asked in Strava Features Chat
Allow route builder to follow heat maps

When creating a route, the route builder will not allow me to follow certain roads, even though I have ridden them many times. It will not even allow me to put waypoints on those ridden roads to direct the route there. Using the 'most direct' setting does not help. If I have ridden it, I should be allowed to make a route including it - the most direct route even includes public segments that others have ridden, all on asphalt, unlike the route it gives me, where km 4 is on a 'dirt' road with round stones that is dangerous to ride.

04
M
2 months ago
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TinTinHub Starter
asked in Strava Features Chat
Set up a race loop

Is there a way to ride a loop, make that whole loop a STRAVA segment, and then have it give 1st, 2nd, and 3rd medals? The latter may be automatic, based on leaderboard.

21
T
2 months ago
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zach_vowlesHub Rookie
asked in Strava Features Chat
Stop showing me San Francisco Heatmap by default

Every time I open Maps, it defaults to Global Heatmap showing San Francisco. Previously, My Heatmap was the default, showing the location where you are/had your last activity. Can you please revert this functionality, it's super annoying to have to change it every time.

136
Z
2 months ago
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chrisleHub Rookie
asked in Strava Features Chat
How to organize a group ride?

Strava is a cycling community, right?However, it is easier to host a ride via my town's local facebook page than via Strava, it seems. There are clubs, yes, but only club owners can host events, right?Or am I missing something?I'd just like to have a feature where I could just post "50km ride, 18:00 o'clock, meet at XYZ".

35
C
2 months ago
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starfruitHub Rookie
posted in Strava Features Chat
Strava flagging

Hello Strava community, and especially strava employees:There are a few segments I "keep tidy", meaning I flag obvious motorized assistance.  Sometimes I wonder why... but recall that strava is community moderated, so I try.They are obvious - the hill climb holder is a former world tour pro who set the KOM when he was in the world tour.  Then there's 2-3x the speed and totally unrealistic VAM's of people with their tracking on in vehicles.  This is against strava's stated rules.Strava used to allow 10 per day of these flagging, so I'd do 10 per day when work was slow.  Now for 3 days and counting my account is prevented from flagging.1.  When did the quantity per day change?2. Has strava permanently flagged my account, for doing what is the intended purpose of community self regulation, on entirely legitimate basis of rides? 

36
S
2 months ago
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Kj150Hub Starter
asked in Strava Features Chat
Training Log - Relative Size Scale

It seems like the sizing of the bubble chart in the Training Log might be fixed? If so, we can’t see the scale. It definitely varies by activity.  For example, if the activity is “Run” and the distance is 5 mi, the bubble might be x1. If it’s 10 mi, then x2. If the activity is “Hike” and the distance is 20 mi, the bubble will be x1. However, at a distance of 30 mi the bubble still seems to be x1.   Could we have relative scaling based on our range of selected metric? Attaching a screenshot of what mine looks like on a 3 month long hike/kayak adventure.   

01
K
2 months ago
Maybenaught
MaybenaughtHub Rookie
asked in Strava Features Chat
DQ or remove impossible challenge records

I would love to see something implemented to remove the junk recordings off of the challenge leaderboards and segments. For example, right now the top athlete on the July Half Marathon run challenge says that person ran 63,000 miles with a 0mi pace. Clearly something went amiss and that record shouldn't be above

48
Maybenaught
2 months ago
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emuvonartHub Rookie
asked in Strava Features Chat
Facebook think's Strava Shares are SPAM

Hi guys! I have an issue, since yesterday, facebook keeps deleting mi sharings from strava, why? I've made reports, now i am wainting for their response. 

711
E
2 months ago
S
samurphyHub Starter
asked in Strava Features Chat
Cumulative Step Count

Am I able to see my cumulative step count in Stava? 

151
S
2 months ago
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tsanvicHub Starter
asked in Strava Features Chat
Club Owner no longer has access to account

Hello - I've been added as an Admin to a Club, so I can approve membership requests. However, we still cannot clean up the club (this club is tied to an office-based club) because the identified owner no longer has access to their account.I've messaged the previous owner, and they have confirmed that the club does not appear in their dashboard so they cannot transfer ownership.What remedies do I have for this situation?

11
T
2 months ago
J
JasperHHub Rookie
asked in Strava Features Chat
Relative effort

Hi all, I'm trying to use the relative effort. But I was noticing a big difference in relative effort between 2 pretty similar activities:  The lower is from september 8th and the upper from september 15th.  So, in the upper activity I ran a little bit longer in zone 2 but way less in zone 3 and my relative effort is much higher. Are there other things involved in the calculation? What am I missing? I must admit that my heartrate zone where accidently set back from custom to automatic between the 2 runs. I put it back to custom (after the run) which changes the upper graphic. I think the relative effort score didn't change.But still, the heartrate zones during the last run (on automatic base) were slightly higher than the custom base, so I would expect a lower relative effort score instead of higher.   I hope someone can help me with this.  

97
J
2 months ago
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chmisshHub Starter
asked in Strava Features Chat
Scam Message

I have got some messages like a scam a few days ago.I reported as a scam to you, so I would like to know whether it was a scam or not.If you'd like to contact me, could you please send e-mail.Thanks.

32
C
2 months ago

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