Strava Features Chat

Can someone please tell me if the time estimates calculated for outdoor rides (based on last 4 weeks’ rides I believe) ignore the speeds from recent virtual rides, which are usually much higher than IRL rides? Thanks 

Hi there, looking for help on how to update maps in Strava. I live in a town that has a new bypass, the road was opened 2 months ago. The road shows on the map, but you cannot route using the road, it's like the routing tools dont "see" this new road, and constantly route around it. How do you report / update maps to include this new 3km of roads? I know you can set manual mode and place multiple points and do it that way, but the road is quite curved and can be tricky to get accuracy. 

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If a free trial user joins a group challenge and their free trial expires before the challenge ends, will they still be able to participate? Or will they be removed from the challenge?

When an activity is uploaded the map doesn’t differ between paved and unpaved surfaces. I don’t get the dotted line for example for gravel rides in the forest. Any idea of how to reactivate this feature? 

Please help me to refund in activity because its inccident  I have a lot of money to living cost and grow up my children its my last compensation out of my job company  And i has doing instruction in three step support instruction strava help Finnally i have to apologize and almost helpfull  to refund my money please !!! Thanks for attention , please help me !! I very appreciated and thanksfull    

I set a new PR but it didn't go on best efforts or pr. It was a 1.2k and it definitely was better than my 1k pr but nothing got updated 

please be concert for the Strava PR many are using motorcycle ,car ,speed over 80-100kmh,that cheating burn all the recond from strava , and the recond for all time still in leaderboard pass few years ,should try investigation it .tq

In the watch app the list of sport types is so large I have to scroll to find the activity i'm about to do. I only have 4 activities. How can unwanted sport types be disabled or removed so they don't appear as an option in the app?

Manually added swimming activities can only be measured in multiples of 25 metres or yards. However, many pools are not a standard size and this makes it clumsy. Also, to compound the issue I can add decimal places. For example, I can add a 1,000.3m swim, but not a 1,030m swim. Allowing manual swims to be completely adjustable would have better functionality. Put bluntly, allowing such precision for centimetres but not metres makes little sense.  Not all wearables track swimming, or do so accurately. However, pools will often indicate length and you can just count laps, then upload. Strava does a poor job of supporting these swims. 

HiI've just run a 12km and checked my times - can anyone explain why the moving time total shown (1.10.03) is different to the splits (I've totalled them up, equalling 1.09.12)?(NB I understand the difference between moving and elapsed times)Thanks!Mark

How do I get the app to show calories burned again and stop showing kg Co2?  I don't have this problem when viewing an activity on the website, just on the app.Thank you!Jeff 

Not create group challange 

I have this problem several times and i consistently get a forbidden message when trying to save a route that has been shared with me from another strave user via imessage. The route opens i can see everything but when i click save it says forbidden. The only work around is to edit the route a bit and then it will save. Changing the name doesn't work either. I'm an iphone user and trying to do this via the strava app on my iphone - any help or things I might be able to try would be much appreciated.

Good morning!  I uploaded a gpx file (route) on the Strava website, hoping it would automatically synch with my Strava on my iphone. I had previously saved three routes successfully, so I have some previous experience. For some reason, the route I uploaded (successfully) on my laptop to the website, does not appear as a saved route on my Strava app on my iphone. Am I being too impatient? Does it require a lot of time? Any ideas would be appreciated. Thank you!

Recently a new MUT opened and is quickly becoming popular with runners and cyclists.   As it was created where no path previously existed, the Strava maps don't show it and the only way to use it in route planning is via manual mode.This isn't a big deal but it did get me wondering how I could go about providing necessary info to Strava to get it added.

Dear Strava (and users),I am getting increasingly annoyed by the many irrelevant postings I experience in my Dashboard between activities. How do I get rid of or disable these?To explain: My Dashboard is my goto page when opening Strava. Normally, I will have my latest activity at the top but below that I have to scroll, scroll and scroll to get to my next activity, past a great number of posts on Gravel, How to get in shape, Tour de France and what-have-you-not... This is deeply irritating as I check in to analyse and compare activities, not to get in shape or because I don't know who won what race.I could accept my Dashboard being contaminated if my "Activity Feed" was clean as I could then just go to that page. But this page shows exactly the same as my Dashboard - so what is the meaning of having an explicit activity page if it is also contaminated?At the very least a "Show"/"Do not show" button would be nice.I recognise that my clubs "need" to

Hi, I've never ridden a gravel bike in my life. I was on a MOUNTAIN BIKE ride today, and yet again, for the like 100th time, my mountain bike ride was labeled a gravel ride. Is there not some way to set the default ride as a mountain bike ride? Everyone I rode with has mountain bike for the same ride. I've looked all over the web and can't find a way to fix this. Clearly not the end of the world, also starting to get annoying.  I don't get it. This started happening months ago -I don't own gravel bikes, and while some of the terrain I ride is also suitable for gravel, there's no way a system could look at my activity and think this was my default. Thanks for any help. Would love to never see this again. Thanks!  

After updating my ride, The map will not show up for my ride. evrything else does. I am not sure why. It used to work fine. Any help would be appreciated. Thanks!

First off, I have my feed order set to chronological. What I'm noticing is that posts completely ignore this setting and repeatedly filter up to the top of my feed.Note that I'm not talking about run/bike/swim/etc activities. I'm talking about posts, like when a pro athlete creates a post on their feed to promote their latest YouTube video or sponsorship, etc.I'm forced to read it every single time I open Strava. I'm assuming it's because the post gets a lot of engagement, but I have my feed set to chronological for a reason. It's because I don't want an algorithm to decide what I see and I don't want Strava to turn into Facebook or Instagram.

This feature did not work yesterday on a ride, on exactly the same route that I have done frequently before. Any suggestions for resolving the problem

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Hello everyone,For a few weeks now my average power has reduced significantly compared to before. My cycling style hasn't changed and the equipment hasn't changed in the app either. It's about the calculated/estimated power because I don't have a powermeter. Has strava made any changes to the calculation?Best regards

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When viewing a group event, selecting the action to view the route no longer works (Android).Instead, selecting the action to view the route just takes you to the route generator function.