Strava Features Chat

For about 2 weeks the Strava app has consistently taken about 1.5 minutes to load on my iPhone. I’ve tried reinstalling the app and I’ve tried different WiFi and also mobile data. No difference.

I've set a new PR for 5k several times now but it never updates. However, 1/2 marathon PR updated on the 1st.

Servus, ich nutze Strava seit langem und war damit immer zufrieden. Neuerdings zeichnet die APP nicht mehr richtig auf , in Wirklichkeit z.b. 6 km, Aufzeichnung 1,45 km. Parallel mitlaufenden andere Apps zeichnen richtig auf. Woran kann das liegen ? Ortungssysteme, Standortverwenden, etc. ist ok. TRANSLATION: Hello, I have been using Strava for a long time and have always been satisfied with it. Recently the app no ​​longer records properly, in reality e.g. 6 km, record 1.45 km. Other apps running at the same time record correctly. What could be the reason? Tracking systems, location usage, etc. is ok.

I am attempting to download the Strava app on my daughter's Apple watch.  I have been able to download on her iPhone, but when trying to download onto the watch I receive the following error message: ""com.strava.stravaride.watchapp" is not allowed to be installed on this Apple Watch due to device management restrictions."I have reached out to Apple Support and they instructed me to contact the app developer for guidance. Any suggestions?  

I'm just curious, but when someone starts following you, Strava sends a notifcation of that:  "xyz is following you; follow back"When a person unfollows someone they were following, does that person know somehow?(this is mostly privacy related)Thanks

There might be a bug in the personal heatmap in iOS app. Basically all my mountain bike rides this year are not displayed on the personal heatmap in iOS app (ski activities are displayed though), and all these missing records are correctly displayed on the  personal heatmap from the the website.So I think there might be some inconsistency in between app's and website's personal heatmap. Does the sport type filter "Rides" in iOS app only filter "Ride" activities but not "MountainbikeRide" activities?

I did exactly the same commuting ride as I did quite a few times this year, but now the Matched Rides feature is not showing up. Previously it popped up instantly.

 I ran 18 miles (though I suspect it was actually 17). You can see that my pace on mile 3 & 4 are significantly faster, at 7:33 and 8:36, when it should be roughly 12 minutes per mile. It also added a full mile - the trail I run uses trail markers, and Strava was saying I was at mile 3 when I passed the 2 mile marker. I ran out to the 8 mile marker and back, only to find myself at a little over 17 miles??? (I ran a little extra to hit 18 miles). i don’t want to delete an 18 mile run like this, but this has essentially ruined my PRs and any chance for me to get one. I feel like a fraud leaving it up. Can someone fix this?

I do both running activity and cycling activity. Sometimes my main activity is cycling such as in 2022, and sometimes my main activity is running such as in 2023 and 2024, however, the fitness score have big difference, which confused me. Let me select two activities as example: (1) Cycling: https://www.strava.com/activities/9908361946/ https://www.strava.com/activities/9912507863 Training impulse in fitness page is 163 (sum of two activities in one day) AVG heart rate （143bpm@54min + 119bpm@70min） (2) Running https://www.strava.com/activities/10693391953 Training impulse in fitness page is 163 AVG heart rate 152@94min The physical intensity of The Running activity(2) is a little higher than the two cycling activities(1), however, the fitness score of running activity is less than 25% of cycling activity. So when I mainly do cycling activity, the fitness level is easily reach 30+, and when I mainly do running activity, the fitness level is less than 10 even if

Please make this link work instead of routing to a useless chatbot, it seems the only way to submit a report is via email now which you only discover by arguing with the chatbot for a bit 

I don't know if anybody else is having a similar experience, but since the update and implementation of the new version of Routes in Strava, I can barely find any routes of any distance from my physical location, whereas pre-update, I could literally find a boat load of routes of any distance. (activity is running)Even the functionality is worse with how you set the length of the route to search for. Seriously debating not renewing my subscription because of this.Hopefully someone tells me I'm missing something!

1. Given that segments populate the map based on the number of users who have "starred" it, what is the threshold value in order for a segment to show up?2. Also, why is this not based on the number of activities recorded along the segment over X number of days/weeks/months?I had to dig to find out how STRAVA quantified "popularity" regarding segments, so perhaps a bulletin or article to inform the broader user base on the how/why certain segments show up in their map.

For about a week now Strava has been taking about 1:30 to even load the app all the way on my Pixel 6a. After a couple taps on the screen then you have to wait another 1:30 for the next screen. I only use mobile data. Before everything was fine. I've tried clearing the cache, reinstalling the app and even going back an older version. When installing the app it takes forever to install. I've tried various permission settings with the same result. Updated the Android to the latest version. If I log out of the app it goes to a blank gray screen but disabling the 5G internet, Strava login screen pops up and have to renable the 5g and then log back in waiting another 1:30 for everything to load. I've connected my device to another mobile phone with the same result. 

Today under  following tab the activities of those athletes are no longer listed by recent date. The dates are completely random making it almost impossible to acknowledge their efforts with kudos. Many of them participate in multiple activities per day and I've been scrolling endlessly to find everyone.It was working fine the morning of 5-28-2024 however, by the evening was a scrambled mess. If this is a new feature it's a nightmare. I can't find their daily activities by club due to the amount of members. Please acknowledge.

I'm trying to flag an activity that has drawn the attention of people in a Strava club because it's ridiculously fast for the activity. Probably the guy forgot to turn off Strava when he was done and then drove off in a car.When I fill out the form and click the flag button I just get Strava error page that says "Sorry, this one stays red." Which I could mean anything from a 404 to something seriously broken. Whatever the case, I can't flag the bad activity.

Hello, I would like to ask why my Strava app is not displaying my steps count, while my friend's Strava app is showing it. Can someone please help me with this? Thank you.

I have been a member since 2018, recording many activities with heart rate monitors, but I can no longer can see my Fitness and Freshness, as below. Is there anything that I may do to bring back these stats? For context my activities can be seen at https://www.strava.com/athletes/32326539 .

It would be great to be able to select more sports for Clubs. In addition to run/swim/bike, our group paddles a lot, flat and white water. It would be nice to be able to 1- plan for example kayak activities int eh club, 2-have the kayak activities counting the leaderboard.Thanks

In Strava subscription, I can see how to view time-in-HR-zones for each activity, individually. I have also looked at the Fitness and Freshness charts. What I cannot figure out is how to simply see what percentage of time weekly and monthly I spend in each HR zone, across all activities. That is how HR training is supposed to work: you do an 85-15 or 80-20 distribution over a time period. I've done a lot of googling on this topic and am stuck. I've even looked at copying each activity and putting in into Excel for analysis. In that case I don't need Strava! What am I missing?

Last January I shifted from Apple Watch 6 to Apple Watch Ultra. At the same time, I shifted from using Nike Run Club to Strava to monitor my runs. As well, I started running much more regularly on a treadmill than outdoor. After this, the VO2 max recorded by Apple Health has been tremendously going down over the last two months, despite the fact that I increased my volume of running by roughly 30%. I checked with Apple Support but they could not give me a definitive answer. I'm wondering whether this is due to lack of syncing between Apple Watch Ultra and Strava. Anybody has been experiencing the same? Can anybody advise? Thanks

Hi everyone, first message here since I got my Membership 🙂I'm training for a marathon and noticed that Strava consistently reports better pace than my friend I'm running with who's using Nike Run. Upon closer examination we noticed that Nike applies aggressive smoothing to the GPS data, while Strava leaves lots of wiggles in. Compared to a map-based route plan the Strava distance is inflated almost 3% (!) due to the wiggles, while Nike is quite close to the theoretical map distance.This is explained in https://support.strava.com/hc/en-us/articles/216919487-How-Distance-is-Calculated but the GPS smoothing explained there is either not working or not aggressive enough. The correct value is probably in the middle between "map" and "snake lines all the way", but as it stands, Strava is giving me a better pace than I'm actually running due to this.My friend told me she actually left Strava due to this and honestly I'm considering the same - a 3% difference is significant

I use Training Peaks app to have my activities checked by my coach based on data that I upload from Strava. I do it manually by typing/export_tcx in the address bar and then uploading a tcx file to the Training Peaks calendar. However, I noticed that TP shows elapsed time instead of Moving time by default and in order to get it right, each time I have to edit the activity data and type correct time. Why is it so and is there a way to make Strava export moving time rather than elapsed time? 

After an event is logged and you linked the activity with someone you did the activity with. If you then go into settings to hide start and end points from that location, the start and end points are not hidden on the feed. But when you press the activity the start and end points are hidden. I also managed to link an activity to the så.e person twice.   

I'm going for a total elevation gained goal for 2024 - across all human powered sports (hike, run, walk, trail run, ride, backcountry ski). This should be covered by the Yearly Elevation Goal on the app, but mine looks wildly off. I think it's including all my Alpine Ski elevation descended. Since Alpine Ski is lift-served, can you please remove Alpine Ski from the Yearly Elevation Goal? Thank you!FYI - outer space is 330,000ft high. A great yearly elevation goal 🚀

I tried the flyover feature today - it made a really cool video of my run. Unfortunately it completely ignored my privacy zones 😓So the only people I can show the video to are my pets. Is this a feature or a bug? Any reason to not use the shared version of the map not the user’s view? Anyone else had this issue or found a resolution?