Strava Features Chat

I did exactly the same commuting ride as I did quite a few times this year, but now the Matched Rides feature is not showing up. Previously it popped up instantly.

 I ran 18 miles (though I suspect it was actually 17). You can see that my pace on mile 3 & 4 are significantly faster, at 7:33 and 8:36, when it should be roughly 12 minutes per mile. It also added a full mile - the trail I run uses trail markers, and Strava was saying I was at mile 3 when I passed the 2 mile marker. I ran out to the 8 mile marker and back, only to find myself at a little over 17 miles??? (I ran a little extra to hit 18 miles). i don’t want to delete an 18 mile run like this, but this has essentially ruined my PRs and any chance for me to get one. I feel like a fraud leaving it up. Can someone fix this?

I do both running activity and cycling activity. Sometimes my main activity is cycling such as in 2022, and sometimes my main activity is running such as in 2023 and 2024, however, the fitness score have big difference, which confused me. Let me select two activities as example: (1) Cycling: https://www.strava.com/activities/9908361946/ https://www.strava.com/activities/9912507863 Training impulse in fitness page is 163 (sum of two activities in one day) AVG heart rate （143bpm@54min + 119bpm@70min） (2) Running https://www.strava.com/activities/10693391953 Training impulse in fitness page is 163 AVG heart rate 152@94min The physical intensity of The Running activity(2) is a little higher than the two cycling activities(1), however, the fitness score of running activity is less than 25% of cycling activity. So when I mainly do cycling activity, the fitness level is easily reach 30+, and when I mainly do running activity, the fitness level is less than 10 even if

Please make this link work instead of routing to a useless chatbot, it seems the only way to submit a report is via email now which you only discover by arguing with the chatbot for a bit 

I don't know if anybody else is having a similar experience, but since the update and implementation of the new version of Routes in Strava, I can barely find any routes of any distance from my physical location, whereas pre-update, I could literally find a boat load of routes of any distance. (activity is running)Even the functionality is worse with how you set the length of the route to search for. Seriously debating not renewing my subscription because of this.Hopefully someone tells me I'm missing something!

1. Given that segments populate the map based on the number of users who have "starred" it, what is the threshold value in order for a segment to show up?2. Also, why is this not based on the number of activities recorded along the segment over X number of days/weeks/months?I had to dig to find out how STRAVA quantified "popularity" regarding segments, so perhaps a bulletin or article to inform the broader user base on the how/why certain segments show up in their map.

For about a week now Strava has been taking about 1:30 to even load the app all the way on my Pixel 6a. After a couple taps on the screen then you have to wait another 1:30 for the next screen. I only use mobile data. Before everything was fine. I've tried clearing the cache, reinstalling the app and even going back an older version. When installing the app it takes forever to install. I've tried various permission settings with the same result. Updated the Android to the latest version. If I log out of the app it goes to a blank gray screen but disabling the 5G internet, Strava login screen pops up and have to renable the 5g and then log back in waiting another 1:30 for everything to load. I've connected my device to another mobile phone with the same result. 

Today under  following tab the activities of those athletes are no longer listed by recent date. The dates are completely random making it almost impossible to acknowledge their efforts with kudos. Many of them participate in multiple activities per day and I've been scrolling endlessly to find everyone.It was working fine the morning of 5-28-2024 however, by the evening was a scrambled mess. If this is a new feature it's a nightmare. I can't find their daily activities by club due to the amount of members. Please acknowledge.

I'm trying to flag an activity that has drawn the attention of people in a Strava club because it's ridiculously fast for the activity. Probably the guy forgot to turn off Strava when he was done and then drove off in a car.When I fill out the form and click the flag button I just get Strava error page that says "Sorry, this one stays red." Which I could mean anything from a 404 to something seriously broken. Whatever the case, I can't flag the bad activity.

Hello, I would like to ask why my Strava app is not displaying my steps count, while my friend's Strava app is showing it. Can someone please help me with this? Thank you.

I have been a member since 2018, recording many activities with heart rate monitors, but I can no longer can see my Fitness and Freshness, as below. Is there anything that I may do to bring back these stats? For context my activities can be seen at https://www.strava.com/athletes/32326539 .

It would be great to be able to select more sports for Clubs. In addition to run/swim/bike, our group paddles a lot, flat and white water. It would be nice to be able to 1- plan for example kayak activities int eh club, 2-have the kayak activities counting the leaderboard.Thanks

In Strava subscription, I can see how to view time-in-HR-zones for each activity, individually. I have also looked at the Fitness and Freshness charts. What I cannot figure out is how to simply see what percentage of time weekly and monthly I spend in each HR zone, across all activities. That is how HR training is supposed to work: you do an 85-15 or 80-20 distribution over a time period. I've done a lot of googling on this topic and am stuck. I've even looked at copying each activity and putting in into Excel for analysis. In that case I don't need Strava! What am I missing?

Last January I shifted from Apple Watch 6 to Apple Watch Ultra. At the same time, I shifted from using Nike Run Club to Strava to monitor my runs. As well, I started running much more regularly on a treadmill than outdoor. After this, the VO2 max recorded by Apple Health has been tremendously going down over the last two months, despite the fact that I increased my volume of running by roughly 30%. I checked with Apple Support but they could not give me a definitive answer. I'm wondering whether this is due to lack of syncing between Apple Watch Ultra and Strava. Anybody has been experiencing the same? Can anybody advise? Thanks

Hi everyone, first message here since I got my Membership 🙂I'm training for a marathon and noticed that Strava consistently reports better pace than my friend I'm running with who's using Nike Run. Upon closer examination we noticed that Nike applies aggressive smoothing to the GPS data, while Strava leaves lots of wiggles in. Compared to a map-based route plan the Strava distance is inflated almost 3% (!) due to the wiggles, while Nike is quite close to the theoretical map distance.This is explained in https://support.strava.com/hc/en-us/articles/216919487-How-Distance-is-Calculated but the GPS smoothing explained there is either not working or not aggressive enough. The correct value is probably in the middle between "map" and "snake lines all the way", but as it stands, Strava is giving me a better pace than I'm actually running due to this.My friend told me she actually left Strava due to this and honestly I'm considering the same - a 3% difference is significant

I use Training Peaks app to have my activities checked by my coach based on data that I upload from Strava. I do it manually by typing/export_tcx in the address bar and then uploading a tcx file to the Training Peaks calendar. However, I noticed that TP shows elapsed time instead of Moving time by default and in order to get it right, each time I have to edit the activity data and type correct time. Why is it so and is there a way to make Strava export moving time rather than elapsed time? 

After an event is logged and you linked the activity with someone you did the activity with. If you then go into settings to hide start and end points from that location, the start and end points are not hidden on the feed. But when you press the activity the start and end points are hidden. I also managed to link an activity to the så.e person twice.   

I'm going for a total elevation gained goal for 2024 - across all human powered sports (hike, run, walk, trail run, ride, backcountry ski). This should be covered by the Yearly Elevation Goal on the app, but mine looks wildly off. I think it's including all my Alpine Ski elevation descended. Since Alpine Ski is lift-served, can you please remove Alpine Ski from the Yearly Elevation Goal? Thank you!FYI - outer space is 330,000ft high. A great yearly elevation goal 🚀

I tried the flyover feature today - it made a really cool video of my run. Unfortunately it completely ignored my privacy zones 😓So the only people I can show the video to are my pets. Is this a feature or a bug? Any reason to not use the shared version of the map not the user’s view? Anyone else had this issue or found a resolution?

  Set a new PR for 10k today and Strava not showing it as PR. Even when I go on my activity history Anyone know why?

I sometime use the Segment Explore tool to browse the segments in my area or in random locations. https://www.strava.com/segments/explore After some criteria is met: time used, things loaded, things clicked? The window refuses to load any more segments. This is evidently tied to your account, as you can try in a different browser or different device and it will still refuse to load anything. You have to wait some time (a day?) before you can use the tool again. I assume the rationale is Strava had an issue at some point with people scraping data from this interface, so it locks you out. I had assumed that purchasing a Strava Subscription would remove this limit and would let me freely browse the Segment Explore without locking me out after 10 minutes and making me wait an entire day before being able to use it again. That assumption is incorrect, as Strava still locks you out of the tool even if you are paying. I just tried out a paid Strava Subscription, with the sole purpose of being

Some recent release of the Android app has broken the dropdown menus. Pressing the actual down arrow at the right hand side of each menu has no effect. This is a long way from being the most broken feature on the app, but it's a bizarre choice if intentional, flying in the face of several decades of UX best practices. It's also consistently annoying as I keep pressing at it unconsciously as the arrow is not only closest to the digit of a right-handed user, but also acts as a visual call to action. Of course based on the triage process around here I look forward to years of gradually learning to not press the inactive button that looks like it should do something. Thanks!

If you live / stay in one country (say France - Euro) and then move to another country  (say UK - sterling) ; and you have a subscription, and you want to change the subscription currency from Euro to the local one (in this case sterling) , you can’t.  This is a bit annoying.  apparently you have to cancel your existing subscription and the (I think) start a new subscription in a different currency.  Strava says the data that you have access to from your subscription won’t be lost ….. I haven’t tried it yet. 

Cannot upload my Zwift ride to Strava while using my Tacx Neo trainer without uploading the ride manually to Strava. Cannot seem to solve the problem. Any help will be appreciated. Thanks - Dave

Hi, In Strava Routes desktop, how can I turn off the 'route to here' suggestions? In areas where there are a lot of photos, they block the ability to draw routes because the cursor is never further enough away from the blue pin. Attached screenshot is from Calanques where it's not really possible to draw your own route due. Thanks in advance! Emi