Strava Features Chat

To Strava Statistics - average time / week, yearly time etc - rank activities moving time or elapsed time?

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Here's my original post. For awhile, it worked - your frequency of use determined the list hierarchy. But that has now STOPPED working AGAIN with the latest update:"The list for sports on the Apple Watch in the Strava App is incredibly long. We need a way to show only the sports we participate in. Your hierarchal solution based on frequency sometimes works and sometimes doesn't - or reverts after an OS update. Please give us the tools to customize this list."

Is it possible to create or upload a route and add that particular route to a manually created workout? For instance a device dies during recording or the gpx file is corrupted. It would be nice to be able to use a previous duplicate route, draw a route, or upload a gpx of the route and add it. So let's say I go to my routes; just let me pick one and say add route to workout. Thanks.

Seems like only web version can upload gpx file?

Hi,I've imported several years of data from Samsung Health and they all don't have a specific bike tagged.Unfortunately, I can't find a function where I can display all activities without an assigned bike and change them in one go. Is it possipossible? 

I have a veryfit brand watch, at I able to sync that brand to strava

2980233 Ticket I have an old Strava account, which I am fairly certain used my Facebook account to log in. Because I can see that I have a Strava connection still active on my Facebook account from the same time I created my first account.However, when I got a new phone and wanted to log in, I made a mistake and chose Google as log in method instead. My Facebook and Google account has the same email connected. Somehow that created a new account,  Now I cannot access my old account. When I choose Facebook as login method, it directs me to the new account. The same for Google and Email login. Please help.

Hello,it seems Strava does not have an in-activity segment rep counter, for example for doing hill repeats in an Everesting. Please implement, and make available to e.g. Garmin and others for their data screen perusal.Thanks!/Andreas

Hello all!  We all know how good it feels to achieve that new 10K Personal Best or finally grab the Local Legend crown. In a world where we celebrate achievements we are proud of, recognition means a lot! When thinking about celebratory milestones, we would love to know what meaningful achievements you are most proud of or would like to see recognized and incorporated into Strava?  Thanks for all your thoughts! 

Hi, wouldn’t it make sense to sort “all time” best men and women by every year as well? Trails change with usage and time, most of all time records were the best from decade(s) ago because MTB trails were just built brand new and had very low traffic and usage and ideal terrain. Impossible to live up to or beat for the best riders in the present. Could this feature to separate the best of each year be incorporated in Strava app? Thank you @strava64

Hi GuysI am having issues trying to change my email login details. The current email address is no longer active, so I cant access a password(forgotten password) The email address I want to use has created a new account which needs to be deleted. This has happened due to a phone change. Please can someone offer some advise?

I just ran 3.10 miles for the first time today, and I received zero achievements on my account. I have already ran 3 miles before. I ran faster this time so I should have a PR for the 3 mile. I should also have an achievement for my longest run on strava because I have never ran this far before (3.10 miles). I emailed support and they have done nothing to help me. I would like a REAL PERSON to review my account and add these achievements on there as soon as possible. I know for a FACT that they should be there. I will continue to email until this gets fixed. I went to the strava website and refreshed the activity’s achievements and that did nothing. I am a relatively new runner and I like seeing the achievements. I challenged myself today to run a 5k and I received none of the achievements that I know I should have been rewarded. It is almost like this run did not count. Please I would like to get in touch with someone who actually works at strava so this issue can be resolved

Strava can you please return 'average speed in mph' to Hikes. Hikers are generally not bothered about how many steps they've taken. Thank you.

Here is activity and exact segment https://www.strava.com/activities/12002004056/segments/3252624209038731736 with few segments in this ride that are not showing leaderboard in segment.It is written:This effort doesn’t appear on leaderboards because the segment is within an area you have hidden using your Map Visibility controls.But the segment is quite far from this area. On the same part of route few segments (shorter ones) have leaderboard.

I now have this one: ...but I want this one: I have been trying to change back for weeks now. 🙄

Dear Strava, I am writing to express my concern regarding a recent charge to my account. I signed up for the 30-day free trial, but I was charged immediately. I am not a native English speaker, and I may have misunderstood the terms of the trial. However, I feel this is misleading. I would appreciate it if you could investigate this matter and provide a full refund.

This been a request over many years and controversial, in a group riders can go faster and take turns to push the pace as solo riders have only themselves and their bikes.Here is the complication is it a Solo KOM when a group breaks the KOM on a timeline !!The slowest rider of the Group uploads their ride and sets a new Time and sets the KOM(Solo), half an hour later other riders upload theirs and get the KOM(group) as there is more than one rider, as riders upload, the KOM time may change as I have seen this happen and number of people get the KOM on their activity achievements. Ideally once a group KOM (>1+) second rider

hello all, I am writing because I got a new phone and am unable to log back into strava. The thing is, I am using the email that I used to sign up back in 2022. Now, every time, it says that there is an error which is implying that my old account does not exist and won't send my current inbox the email that is supposed to be sent when I use Forgot password. However, I still receive emails saying I got Kudos or comments on my account in the SAME INBOX as my email I used to originally sign up so it definitely exists. What do I do, my original account is Jack Tutun with a kid running on a track as the profile picture. 

When going on long bike rides I'm getting a huge difference between the calories burnt on strava and calories burnt on my myzone heart rate strap. Today I rode for 3 hours and strava is saying I burnt 520 calories! Where as my HR strap says 3.5k which is more believable as it was an extremely hard ride. 249 relative effort. My chest strap links to my garmin 520 which shows my HR on there and strava takes that HR on the activity but for some reason not the calories. Any help please? Thanks

Hello, the Strava map editor is getting better and better. Good work!Still one thing that grinds my gears. Can you please add the possibility to use the "Manual mode", (ie. no routing) in-between waypoints? As it is now the feature it only seems to work on the last waypoint (or am I doing it wrong?) .This makes it impossible to edit routes where there are no routeble tracks (eg using the heatmap as a source for the way).Now I have to either redraw the entire route from scratch or export gpx, upload and use another service, and then upload to strava again. Very tiresome.

Pretty simple problem - it's an HTML encoding issue. Just reporting in case you're not aware. Image example attached. 

When I go to my profile to set my “Default Sport” under “Display Preferences” it only gives me 2 choices Running or Cycling. I like to Hike as well as walk but these are not options. Seems a bit absurd to me…Am I missing something? If forces me to go into each work out after complete and change to walking.

I pay for Gympass where I get 6 monthly strava promo codes. I’ve activated but never use it. I want to gift to a friend who uses the **bleep** out of strava lol so think he will benefit. Can I do this please. Just seems a waste of

Idea: Add the year to the date headings on the Training Log, so instead of "JUL 17 - 23" it says "JUL 17 - 23, 2023". Currently, the only way to know what year you're looking at on mobile is to click into an activity and then go back.