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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,305 Topics
  • 9,449 Replies
2305 Topics
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Jacko1505Hub Starter
asked in Strava Features Chat
Incorrect leaderboard information.

I gave recently ridden a route in Dalby Forest, England.The segment is called get loose for Lewis. I rode the tarmac road near to it. Strava has twice recorded my ride on the road as a ride on the segment. I'm now K.O.M on a segment I didn't ride. I personally don't care about segments, but those who do will be quite pi..ed off at my false achievement knocking them further down the leaderboard. It's time the false recording of segments is tightened up for those who use it, and those that cheat deliberately, banned from using Strava.ADMIN, PLEASE ADDRESS THIS.   

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Scout
K
kunshunHub Starter
asked in Strava Features Chat
Activity tab having "Processing Activity" stuck

I have saved an activity from my Galaxy Watch 6, while on the watch it shows that the activity has been synced, on the phone app, there's a permanent display of "Processing Activity" showing up in my activity tab. I tried restarting my phone, login and out of the app, clearing cache on the phone, and tried resyncing on the phone, refreshing the activities by pulling down and it just won't disappear. While I already accepted the fact that activity has been loss, I wished the "Processing Activity" can at least be removed.  

54000
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J
Joshua86Hub Starter
asked in Strava Features Chat
My PR isn’t showing

today I ran a PR in my 10k and it didn’t show up. I’m not usually worried but there was a lot of hills and I could have quit but I didn’t lol any fix? 

9490
Scout
M
MoegreysHub Starter
asked in Strava Features Chat
Activities not showing

Hello, not sure if this is the right place to post this but I’m new to Strava and was wondering how can I see other people’s activities in my area? I feel like I can’t see anyone’s activities and nobody can see mine, my privacy and settings are all set to everyone

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Jan_Mantau
Superuser
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BrynHub Rookie
posted in Strava Features Chat
Strava please turn off these silly new notifications

Dear Strava,  I know when I have completed an activity, I don’t need a notification for every activity, please turn these spam notifications off. 

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marksxmHub Rookie
asked in Strava Features Chat
(RESOLVED) GPX file upload problem?

Just found that I could not upload any GPX files in the route maker since yesterday. It just said" There was a problem processing this request. Please try importing your file again or try another file". However, Those GPX files could be uploaded without any issues before. Has anyone experienced this problem?

2540
Scout
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BiancoHub Rookie
asked in Strava Features Chat
Curiosità / Curiosity re: routes

Buongiorno. Mi piacerebbe avere una legenda di come sono segnate le strade per poter creare dei percorsi più precisi che non trovo sull'app. (Strade asfaltate... sterrate... sentieri... ) Chi può aiutarmi? Grazie. TRANSLATION: Good morning. I would like to have a legend of how the roads are marked to be able to create more precise routes that I can't find on the app. (Asphalt roads... dirt... paths... ) Who can help me? Thank you.

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Bryant
Community Manager
E
evdbHub Rookie
asked in Strava Features Chat
Filter import from Garmin on activity type

It would be nice to filter the import to certain activity types.For instance my walks are transferred to Strava and there I delete them.It would be much easier to exclude them from import.It is probably requested earlier, but I could not find it.

450
J
darlanmnunes
darlanmnunesHub Starter
asked in Strava Features Chat
Display Settings in Strava App - Issues RP

  Hello there.I need help to solve this issue: in my App, on the display runs, the pace (RP) no longer appears, only the elevation gain (see attached). How can I modify this and return to viewing the average pace? I've tried various methods, but without success.Thank you very much!Sincerely,Darlan Nunes  

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Bryant
Community Manager
D
DebbeanHub Starter
asked in Strava Features Chat
No activities since 9 May, 2024

I’ve been on leave and just logged on to give some kudos to some mates and nether the web nor app version of strava is showing any activity of any of the people I follow since 9 May.   I’ve been inactive but I’m pretty sure everybody else just didn’t stop exercising because I was in Italy eating gelato!

50
Bryant
Community Manager
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BuksieHub Starter
asked in Strava Features Chat
Event advertisements on strava

Hi There is it possible to place an ad for a mtb race on strava . Tks 

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Bryant
Community Manager
P
PhilCHub Rookie
asked in Strava Features Chat
Does adjusting your HR zones affect the RE value on future activities?

I really like the Relative Effort feature on Strava as I feel it helps with motivation. However, a couple of weeks back I did a Lactate Threshold Heart Rate (LTHR) test and following this I adjusted my HR zones using the newly calculated LTHR. Since then it seems that the RE figures for my activities are quite a bit lower although I don't feel like I am working any less hard. Is this because of the change to my zones? The RE graph currently suggests I am working below average at the moment (very demotivating). Do I just have to wait for the average to sort itself out?

1140
Jan_Mantau
Superuser
G
gmaclinHub Rookie
asked in Strava Features Chat
[RESOLVED] "View Analysis" option has disappeared from my iPhone Strava app (bug with IOS v.17.5.1?)

I can still see all the data (elevation chart, HR chart, cadence chart, etc.) on the web version of Strava, but the "View Analysis" button has disappeared from the phone app. Friends of mine can still see this when they view my workout, but I don't have an option to do this anymore on my phone.I upgraded my iPhone to v.17.5.1 yesterday afternoon and I have a feeling that this triggered a bug in the Strava iPhone app. I have deleted the app (and data) then reinstalled it but problem remains. Any other ideas?

5730
Jan_Mantau
Superuser
V
Vm1981Hub Rookie
asked in Strava Features Chat
(Resolved) Analysis / Heart Rate Missing

Hi everyone, I suddenly stopped seeing the heart rate analysis on my activities (pie chart with heart zones). Not only on mu recent activities, but also older ones where there was. any ideas? Has it been taken off? thanks

97340
Scout
spangborn
spangbornHub Rookie
asked in Strava Features Chat
[RESOLVED] Weather data absent for 2024 activities

Did weather data break? I don't see it populating for any 2024 rides on mobile or desktop. I do have Premium, and it's there for old rides. I'm seeing it as missing on other athlete's rides, too.  

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Umck2014Hub Rookie
asked in Strava Features Chat
Tracking Open water swim

Hi I’m new to Strava and open water swimming.i have a question re: tracking distance and time using my Garmin Venu 2 watch. As far as I know my watch cannot track open water swimming. Time yes, distance and gps, pretty sure not. I’ve downloaded the Swim Coach app and from my understanding, it can’t either. Anyways. I downloaded the Strava app and used it for the first time yesterday. To my surprise, I found this on my Strava when I got home. I’m delighted with it. But can somebody enlighten me which of the above produce this? My garmin venu 2 or swim coach app?  Many thanks!! 

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Jan_Mantau
Superuser
M
mtbmetalHub Starter
asked in Strava Features Chat
Trophies showing on my activity feed but not on others' feed.

If it wasn't for my GF, I wouldn't know - I get trophies, I see the trophies in my activity, however the achievements are showing differently in her feed. See here, my last two activities:  And this is how she sees the acitivities: I refreshed the acitivity achievements but no help. What am I missing here? Thanks.

670
Jan_Mantau
Superuser
C
cyreshHub Explorer
asked in Strava Features Chat
Not getting Ride workout analysis

I'm not getting Ride workout analysis for my rides, but my friends getting the same for their rides, What is stopping me to get this? Kind support pls. (images of mine and my friend rides are attached)   

2110
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J
JayfromdevonHub Starter
asked in Strava Features Chat
KOM badges by age group

Hi Guys  Would love If strava would give KOM badges by age group. I'm 60 and cycle a lot I cant get near the top but within age category I'm up there. At 60 I'm never going to beat 25 year olds but just because we are veterans dosnt mean that we are not competitive with our age group.   What do you all think 🤔 🤔 

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Christian11Hub Starter
posted in Strava Features Chat
Make managing components less restrictive

It seems to me Strava invested a lot of development effort into restricting the possibilities to edit components, leading to the user being handcuffed.I simply want to maintain a list of components, the date each was added, and the date each was removed from a bike - that's all. No complex programming logic is needed.I sometimes want to add a note or change the name of a retired component. And I sometimes want to move a component from one bike to another. And yes: I also had a case where a frame was replaced, but all other components stayed - it still counts as the same bike to me.Concrete Suggestions:- adding a frame after you retire one should be enabled (or at least allow un-retiring it)- editing retired components should be enabled- editing the actual "retired on" date should be enabled- moving a component from one bike to another should be enabled (or at least add a field for starting mileage and age of a component at the time it was added to a bike)Thanks for listeningChrist

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NordenHub Climber
asked in Strava Features Chat
The best Achievements appearance

Yesterday, on June 2nd, 2024, I first uploaded the route from my Android and it showed that it was my 2nd best marathon time. Then I uploaded the same route from the Bryton Rider 15 and deleted the route recorded by the Android. Now it incorrectly shows that it is my 3rd marathon time, even though it is actually my second best time. Refreshing the activity achievements doesn't help. What should I do to display it correctly?

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J
T
TwowheelsgoodHub Rookie
asked in Strava Features Chat
One locked Strava route ?

I recently loaded the official Strava route for the Ford RideLondon Essex event.I am now wanting to delete the route from my profile - but the Delete option no longer exists for that route - same on the computer and the iPhone.The route link is from https://www.strava.com/athletes/22990931Anby thoughts on how to get rid of it as it appears locked out.  

160
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J
JA56_2Hub Starter
asked in Strava Features Chat
Weekly snapshot missing workouts

   

850
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D
Denisetinant778Hub Rookie
asked in Strava Features Chat
Strava takes over a minute to load

For about 2 weeks the Strava app has consistently taken about 1.5 minutes to load on my iPhone. I’ve tried reinstalling the app and I’ve tried different WiFi and also mobile data. No difference.

2940
Scout
Abax1969
Abax1969Hub Starter
asked in Strava Features Chat
PR for 5k not updating.

I've set a new PR for 5k several times now but it never updates. However, 1/2 marathon PR updated on the 1st.

110
Scout

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