Strava Features Chat

hi all, what can I do about not getting the QOMs I earned? I can't figure out why it's happening - I tried Refreshing stats on both Segment page and Activity page and still does not show as updated. Any ideas? 

Why is Pace no longer being shown on the main screen? There is spare space to do this under Moving Time.Elevation is shown and frankly no one I know is interested in that, we just want to see if our pace is improving. Why did you stop showing this recently? It is making me consider moving to another app

  Hi there,Please add Strava to the list of available apps on Apple Watch Ultra for the action button. It is now open to third parties (like Podometer++ here in the screenshot). 

This is not a post for asking for help, but rather to vent my frustration about Strava's lack about basic features:- Why are there no turn-by-turn directions for a pre-planned route either with audio cues or some sort of display on my smartwatch? Or even better: Why not both?-Why does the app on my smartwatch not work in unison with the app on the phone? Meaning, if I start a workout on my phone, why isn't the same workout simultaneously displayed on my smartwatch?- Which brings me to my next point: Why are there no cues for entering and leaving a certain puls zone?-Why is there not a save button at the bottom of the editing page after you finish your workout? You always run the risk of deleting your workout because of it.-Why can't you upload non-GPS workouts from other apps to Strava?-Why can't you turn off GPS for certain activities? For example: It doesn't make sense to have GPS turned on during swimming in a pool since GPS is by far not

When Wahoo system uploads a ride to Strava, Strava should upload it as a virtual ride by default.Strava already auto detects different types of ride based on Garmin ride profiles (gravel, MTB, road, etc), why not just do the same logic for everything from Wahoo System, RGT, Zwift etc.

All my previous entries and friends are gone after the update. I am continually promoted to start a payed subscription. Is this a pay app now?

I uploaded my last 2 activities on my suunto app, but I'm waiting for 5 hours and they are still not uploaded/synced on Strava. Perfect on Suunto app, nothing on Strava.This is the first time that something like this happens.What should I do?Thanks in advance.

Any tabs that could show you gear and mileage on them. Always takes way to long to get too and track

One problem with the global heatmap is that it does not tell, for a popular route, if one direction is much more popular than the opposite direction. E.g. some MTB routes are only rideable downwards, some others are boring downwards but popular upwards.Would it be possible to colorize each pixel according to the most popular direction? E.g. white when no direction is more popular than the others, red if north is more popular, blue if west is more popular… Or maybe a filter to only show the intensity of circulation going north, etc.Thanks!

Hi. Im a member of one of the clubs on Strava. Unfortunately my today's activitie wasn't calculated in statistics in club from this week. The activitie has been show in the "Activities" of all members of the club, but has not been show in the summary on "Stats". I've read all the articles and posts that could help me to solve this situation but non of them helped. And ideas what's wrong with that? I was at the first place last week in the club, so it is important for me that my results would be calculated correct.

I am really disheartened. Starve customer care- please answer my query - Strava ticket #2990699 my 03 rides not showing in activity

On my app, it used to show me calories burnt, now it shows co2 saved, how can I get calories burnt back on the app, I have to go into the web portal to see what I did? 

Every time I try and comment on other peoples activities I get the message 'Strava has encountered an error. Please contact support' This started happening yesterday evening. I'm recieving comments so I know it isn't a Strava wide issue. Any help would be appreciated!  

I've observed in many instance where my average speed for an activity in "Overview" view is different from the average speed shown in "Analysis" view. For example, this activity has average speed 18.8 when viewed in Overview, but shows 19.1 when viewed in Analysis (without any time window truncation). I think the 18.8 (overview) is correct but I'm interested to understand how these two numbers are calculated and where the discrepancy comes from. Should the calculations be standardized?

Hi! This is happening on my Android Phone. No new Android updates since yesterday and I haven't I have changed anything on the app since yesterday. This morning the home activity feed history on the app has shortened drastically. I can only view back about a day or so in thr feed. I drop in every now and then to give cudos to friends, now I'm finding I'm missing things. I can go to my personal feed and see all my activities, but nothing on the main feed. Please help. 

I wanted to add a default sport to an existing bike. However, the save button was greyed out, making it impossible to save the changes. The UI didn't display any reason for why saving was not possible. After testing a bit, it turned out it was because the weight was invalid (1 kg) (When I first created the bike, 1 kg was accepted). When you try to save, it should for example jump to the invalid weight field and clearly say why its not valid.

When I am on my phone (android) I would like to change the types of activities it uses. For example it shows walking as well as cycling, which is annoying, because I am on a bike and as a result sometimes end up in places that are only for walking. Can I change this in the mobile app, like I can on the website? I can do it for my personal heatmaps, but not for the global one...

 Hey everyone, I've been using strava for a while and love the system. However for a while I've noticed top x% on the leaderboard.Is this just a heading saying that if you rank high enough this is where the leader board shows the number and who's on top, or is this something else?I've googled it in many ways to find out what this means but can't seem to find anything on it. Does anyone know what top x% means?Thanks

I've created a group challenge, but some people are unable to join without signing up for a free trial. The challenge currently has 9 members, so the participant limit isn’t the issue, and some of the new members haven't used up their 2 free group challenge slots.Could someone help explain why this is happening and how I can resolve it?

Hello.  I have been using Strava for over two years already and I find it to be a great community and tool to meet athletes and to improve sport performance. I do have one comment though. it seems like when you are going through the activities and you are trying to get kudos, the activity distance and metrics are on top of the picture, but scrolling down to give kudos actually makes it difficult to see the metrics. I believe it could be better if Kudos and metrics are on the same line below the activity picture or map. It would help realize the progress and give kudos for actual progress. for instance: when I scroll on my phone to give kudos I miss the info of the activity.  I put myself as an example. Regards William

Does anyone have an idea on how long it takes Strava to come back when you raise a ticket on customer support? I issued one over 5days ago and not had any response.Thank-you

I have had an active Strava subscription for years. A few days ago, I changed my password. Now when I log in (using the s  as me email address), it shows me as being on a 30-day free trial, does not have my followers/following, etc. I can’t figure out how to get into my actual account. I’ve tried resetting the password again, deleting then re-downloading the mobile app, using the Strava website instead of the app, and nothing works. How can I regain access to my account? Thank you.

I also (as part of my active recovery) log any lawn bowls games I play, however the shoe 'brand' isn't listed.Rather than choosing 'Unbranded' Could an 'Other' be added that just uses the Nickname Value when specified as the active shoe used for an activity.If not, could the following be added as selectable items – first one is the one I want to use, but should other bowlers want to do the same I've included other key brands.HenseliteDrakes PrideTaylorAero

Hello,before the latest "update" in the android app, there was a posibility to generate a random route based on length, surface, elevation beginning at your current location.Now you get routes chosen from public availlable routes made by strava users.I used the "old" way very often to discover new routes, but now this is no longer possible.Why was this changed? Can an option be provided to choose whether you want to use the routes publicly available from other users or let strava generate one for you ?very disapointed in the new routes "generation" in maps at the moment, the old one was much beter regards,Bart

I run a weekly cycling club that currently gets somewhere in the ballpark of 30-60 attendees during the summer. We are at the point where word of mouth is more than enough to get folks in for the rides, and now we just want to be sure that people know our ride expectations before showing up. Right now, I have our Club on Strava set to private and mention that folks will be added after their first ride and redirect them to our IG or email if they would like to join us. With that, I'm able to ensure that people know safety information, etiquette and our average speed before they just show up to our meeting spot. With that said, people don't seem to read the description and I'm getting a *lot* of join requests from randoms throughout the week. It makes it hard to distinguish from the real people we've vetted. Is there anything in addition to keeping the group set to private that I can do to ensure we're hidden from global search?