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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,305 Topics
  • 9,447 Replies
2305 Topics
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Beckyj115Hub Starter
asked in Strava Features Chat
Can I extend a challenge?

I created a group challenge to raise money for charity with my colleagues. The challenge has ended and I need to extend it because we haven’t quite hit the distance target. How do I do this?

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joaoramtelliHub Starter
asked in Strava Features Chat
Criar evento com estatisticas usando o seguimento do strava/Create event w/statistics using Strava

Good afternoon; I am a Strava Subscriber; And I created a segment on the streets of my neighborhood that is a drawing of a Christmas Tree, and last year, we held an event together with my runner friends, for a solidarity training to collect boxes of chocolates to make up Christmas baskets. for needy families in my neighborhood, and each runner athlete donated one or more boxes of candy; It was a success, we collected more than 100 boxes; and this year we will repeat it, so I was wondering if there is the possibility of all the athletes who participate going full circle in the follow-up; publish on Strava (whether the athlete is a subscriber or not); so that later I could put together statistics on how many participated; how many men and how many women, how many laps the athletes did, who did the most laps, who did the fastest lap, and so on...; In this case, I would ask everyone to run with their cell phone or other device (watch, Garmin, etc...) that could also be downloaded from Stra

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JonrindHub Rookie
asked in Strava Features Chat
creating my own challenge

I am about to celebrate 60 YO, and want to create a challenge for myself (1963km in 60 days) is it possible to create such a challenge on Strava where the app counts my km within the time frame?  Thank you all 

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ChallengeAidHub Starter
asked in Strava Features Chat
Group challenges maximum participants

Hi, I created a group challenge last year but the max number of participants I could add into a group challenge was (I think) 25. I therefore had to set up a few groups we had about 60 participators.I hope to run the same challenge again this July and just read that the max capacity per group has now been raised to 200? Is anyone able to confirm if this is correct? If so then great! - if not I’ll have to figure out another way of sorting the challenge so that everyone is in one group. 

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Mreddin99Hub Starter
asked in Strava Features Chat
Refund

Hi there, I recent got the app to try it out. I then tried to cancel the subscription before the annual subscription was taken out due to not really getting on with the app and have just seen that the money has still been taken from bank. Is there anyway I can please be refunded as tried to cancel the subscription before it purchased it for the year. 

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eli-ottHub Starter
asked in Strava Features Chat
Can't select hike for default sport

So I created my account and I selected some sport including bicycle, hike and running. But when I try to change my default sport for hiking, it isn't visible in the dropdown, there is only cycling and running visible.   Any help will be appreciated 🙂

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BrentwoodbcHub Starter
asked in Strava Features Chat
Directions Strava live Segments for Wahoo Elemnt

Curious if there’s anything that can be done to have turn by turn directions on live segments. I imagine you could add a route but it would be helpful to have directions during a segment and even directions to nearby segments. 

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Jan_Mantau
Superuser
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i-manuHub Starter
asked in Strava Features Chat
Propuesta para Implementar una Función de Exploración de Rutas en Strava

  Propuesta para implementar una función de exploración de rutas en Strava Introducción:Translation:Introduction En el competitivo mundo de las aplicaciones de fitness y actividades al aire libre, la posibilidad de explorar y descubrir nuevas rutas es una característica muy valorada por los usuarios. Actualmente, plataformas como Wikiloc y Komoot ofrecen esta funcionalidad, permitiendo a los usuarios explorar rutas creadas por otros miembros de la comunidad. Proponemos la implementación de una función similar en Strava, utilizando los datos de los usuarios existentes para mejorar la experiencia de usuario y atraer nuevos miembros. Translation: In the competitive world of fitness and outdoor apps, the ability to explore and discover new routes is a feature highly valued by users. Currently, platforms such as Wikiloc and Komoot offer this functionality, allowing users to explore routes created by other members of the community. We propose implementing a similar feature on Strav

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Bryant
Community Manager
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eyungHub Starter
asked in Strava Features Chat
IFIT import - No Elevation Stats

When importing an IFIT workout from my Nordictrack treadmill, no elevation stats show up.  When imported into other programs, such as RUNNA and Training Peaks, the elevation does show.  Why is this data not showing in Strava?

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Bryant
Community Manager
liamticehurst
liamticehurstHub Starter
asked in Strava Features Chat
Steps not recording

Hi, the last few walks I’ve done on the Strava app don’t appear to be recording my step count. I’ve checked all permissions from apple health and vice versa and they are all on, tried to crop the route slightly just to see it would reset but nothing. Any ideas?

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Bryant
Community Manager
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NbwilliHub Rookie
asked in Strava Features Chat
Average Power

How is average power calculated for a bike ride if you don’t have a power meter?  Thank you.

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Jan_Mantau
Superuser
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chialynnHub Rookie
asked in Strava Features Chat
Photos no longer display on map—possible to adjust settings?

I've noticed that the photos I upload to Strava no longer display on the maps of my activities. I believe this may be related to the privacy controls described in this help article (https://support.strava.com/hc/en-us/articles/360025920332-Strava-s-Privacy-Controls-FAQ). However, the article doesn't describe how "near" to a hidden portion of the activity photos must be to be hidden, and the behavior doesn't seem consistent. For example, I have activities from earlier this year with photos taken within a few blocks of a hidden portion that are displayed, and more recent activities with photos taken several miles from the hidden portion that aren't displayed. The images on the map are one of my favorite features—it gives me a very quick, easy way to "relive" certain portions of a run. While I understand and appreciate the privacy issues, would it at least be possible to adjust the settings on my end, so that I could control what images I see on the map? Thanks for considering this!

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Ilovestrava123Hub Starter
asked in Strava Features Chat
How do I fix an issue on Strava where my workout path history doesn't show up?

I'm connecting with Strava through the zepp app. But I'm experiencing a lot of inconvenience because my workout route record is visible on the zepp app but not on Strava. What should I do in this case?

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Bryant
Community Manager
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BummiHub Starter
asked in Strava Features Chat
Current pace not showing

Hey, I have a problem with the pacing system. Before Strava showed me the pace per each kilometer and now it seems to be the average pace from my run which isn’t optimal for interval training. I have a Strava subscription, which I think should make it able so I can see the pace per kilometer.  anyone have any ideas on what I could do to fix it? 

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Bryant
Community Manager
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CCuyxHub Starter
asked in Strava Features Chat
graphs in activities

Since a few months the graphs in the activities show 2 metrics, of which always the altitude profile which is hiding the underlying metric, like speed, heart beat, power etc... how can I go back to graphs with only 1 metric, without the altitude profile?

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Bryant
Community Manager
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James-KeoghHub Starter
asked in Strava Features Chat
How to fix incorrect PBs associated with deleted activities

So I’ve been recording a bunch of Strava activities on my mobile as well as Garmin watch. I’ve realised the phone GPS is largely inaccurate at times, adding multiple additional miles on my runs, really exaggerating my PBs for all distances. I’ve now deleted the runs recorded on my phone but it hasn’t automatically updated the original runs from the watch to show PBs. I’m worried this ghost data will affect my future runs. I really don’t want to have to create a new account. Any advice is great. 

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Jane
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tonjewilliamsHub Starter
asked in Strava Features Chat
Error when trying to upload a file

I have tried two different accepted formats and get the following error message after briefly flashing the screen I would fill in the info:"Time information is missing from file. More information"When I click "more information" I get "Oops " the page doesn't live here and directed to general Strava online help.Tonje

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Rodrigo-Gael
Rodrigo-GaelHub Starter
asked in Strava Features Chat
Cidade aparece outra no perfil / City appears differently on the profile

A minha cidade onde pratico desporto, está aparecendo como (Monte Branco), quando na verdade é (Canidelo - Vila Nova de Gaia - Portugal). Como faço para retificar este erro? ObrigadoRodrigoTRANSLATION:  My city, where I practice sports, appears as (Monte Branco), when in fact it is (Canidelo - Vila Nova de Gaia - Portugal). How do I rectify this error? ThanksRodrigo

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appsleafHub Starter
asked in Strava Features Chat
Request to add a shoe brand.

Hello.The brand of shoes I'm using isn't listed, so I request to add it.The brand is called 'World Run' and the site is http://www.worldrun.net/ I hope it will be added as soon as possible.I look forward to hearing from you.

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alexantoHub Starter
asked in Strava Features Chat
Most activities are missing from personal heatmap

Hi all!I recently resubscribed to Strava and I noticed that almost all of my activities are left out from heatmaps. I have chosen: All time All sports Include private activities So I think all of them should be on the heatmap, but almost none of them are included, even some quite recent activities are missing

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BabsHub Rookie
asked in Strava Features Chat
need help cropping a run

I would actually like to know how to remove an inaccurately recorded part from my route. My Fitbit is linked to my Strava app, but while my Fitbit knows I've stopped, Strava kept recording my drive home after my run.  AKA, I ran 8 miles, not 20. 🙄

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Jan_Mantau
Superuser
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greenbeanluvrHub Starter
asked in Strava Features Chat
inaccurate times in "this week" highlight on my profile

I recorded 2 rock climbing sessions last week: one for 1h 21m and one for 1h 27m, however when I look under "Rock Climb" in the "This week" section of my profile, it says I only did 56m of rock climbing. I have a similar problem with the week before.  I'm wondering if this has to do with the fact that I just got a new Garmin watch and started recording these activities as a "workout" on the watch and and then switching them to "rock climb" once they have uploaded to Strava. 

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Jane
Simon_DP
Simon_DPHub Rookie
asked in Strava Features Chat
Tennis: Sharing Instagram Stories

I noticed that it is not possible to share Tennis activities on the Instagram stories via the Strava app. Could you add this feature please? Thanks

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Simon_DP
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kafka23Hub Starter
asked in Strava Features Chat
How to see distance the past 5 years

Is there any way I can see the distance of my runnings for the past 5 years?

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TacTonkoHub Starter
asked in Strava Features Chat
Active Challenges sorted by days until challenge starts

It's not a big thing, rather small quality of user experience change - I think it would be more natural if the challenges starting the soonest are the ones at the top, not the other way around. This refers to the mobile app.  

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Jane

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