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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,518 Topics
  • 6,113 Replies
1518 Topics
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bmoore235Hub Rookie
asked in Strava Features Chat
Where does surface data come from?

I'm trying to figure out where the surface type data comes from for Strava. I know some of it comes from OSM(OpenStreetMaps) and that's referenced here - https://support.strava.com/hc/en-us/articles/8471952550669-Route-Terrain, but there seems to be other data being sourced as well.  Old Ferry Rd and Groveland St both show as being paved roads, which is accurate.  When I go to look at Groveland St in OSM there is a surface tag saying that it's asphalt, so that makes sense.But... When I look at Old Ferry Rd, there is no surface tag present.. So how does Strava know that this road is paved??? 

35
R
1 year ago
J
JonmHub Starter
asked in Strava Features Chat
Inputting weight

Can it be made easier to input your actual weight via the app? I am in the 124lbs and under category but when I look at the leaderboards I see that many people are clearly far heavier than that.  can people then be reminded to enter their correct weight ?

2641
Jane
Community Manager
1 year ago
U
Superuser
uzaksSuperuser
asked in Strava Features Chat
Is there a kudos giving limit?

Question: is there a limit to the kudos that you can give? Per hour, per day, etc?  I was scrolling my feed and was giving kudos and at some point I wasn't able to. 

371
Scout
Community Manager
1 year ago
Тімоті_Перріш
Тімоті_ПеррішHub Rookie
asked in Strava Features Chat
Use Heatmap Popularity When Creating Suggested Routes to Avoid Unsafe Roads

Being a paid subscriber, I've been exploring the use of Suggested Routes in my area via the Strava app. Every suggested route from my home location includes a very unsafe, high-speed, high-traffic road with no bike lane or paved shoulder when the option for a safer route nearby exists. If Strava has the ability to "follow most popular" segments when building routes via the website based off heatmap data, why can't Strava incorporate this type of AI to create suggested routes from the app that map to the "most popular" segments? This would likely avoid segments/roads with little or no heatmap activity and keep cyclists off more dangerous routes. In the attached image, suggested routes include the road circled in red EVERY time. The safer route would be in green.A similar suggestion was made here (https://communityhub.strava.com/t5/strava-features-chat/unsafe-routes/m-p/2081), but the logic of my suggestion is a bit different and would be easier to implement, I think, and would be more "

51
Jane
Community Manager
1 year ago
W
WardyRunsHub Starter
asked in Strava Features Chat
Create running routes on website not routing properly

Anyone else having problems with route planning?  Since last week, creating running routes has been problematic, with routes diverting off from roads even when 'follow most direct' is selected.  It's making route planning a pain, wondered if it's a known issue for others?

612
S
1 year ago
dnonixon
dnonixonHub Rookie
asked in Strava Features Chat
Segment creation and editing

My understanding for segments is that you have to ride the segment yourself and use only your GPS track to create the segment.  Due to multiple variations in GPS tracking devices, it would be nice to be able to edit the track to reflect the majority of users route, or to accurately match an existing trail.   I'm a trail builder as well as an administrator for adding trails in certain regions and would like to be able to create the segment as close to the trail as possible and not be dependent on my single GPS tracking as it is often off.  To this effect I would also like to be able to create segments on trails similar to creating a Route without actually using a recorded GPS track.  I would assume with the STrava database of Topography and mapping that it should be able to give an accurate reflection of elevation changes, etc. Secondly, it would be nice to be able to show a listing of all segments in a given area in tabular format and exportable into csv/e

41
Jane
Community Manager
1 year ago
D
DaMopHub Starter
asked in Strava Features Chat
It would be fire if Strava could keep track of how many PRs a pair of shoes have

While Strava is at it might as well make it so we can mark on an activity if something was a PR, the time, and the distance. The automatic records are nice but they are usually wrong since GPS watches aren’t always accurate.

41
Jane
Community Manager
1 year ago
S
Stevo_79Hub Rookie
asked in Strava Features Chat
Link from Photo to Activity

Hi, the mobile app used to have the functionality when viewing media (either mine or another athlete) to go straight to the activity. For example, you see they've taken a picture at the top of a famous climb so I'd like to view the activity to see the route, comments, etc. This is no longer available but I just noticed today that it is available on the website. Why is this not available on the app? I imagine most users use the app now rather than the website so this seems a strange change. Maybe unintentional? Thanks, Steve.

43
Soren
1 year ago
T
TheFlawedRunnerHub Rookie
asked in Strava Features Chat
PR's Different

I ran a PR on the 5k today.On the activity itself, it says 5k PR 24:00...On the All Time section under profile it says 23:59 from the same activity.Why the difference?

12
T
1 year ago
JBW-Florida
JBW-FloridaHub Explorer
asked in Strava Features Chat
Data gone from "Side by side comparison". Why?

It seems a recent change for user profiles (web version) was made in which data under "side by side comparison" is hidden when the user being viewed hasn't uploaded an activity for a few months. (I'm not sure what the exact timeframe is.) It's this way even for people I'm following. I wonder if someone could enlighten us as to why this was done, or if it was inadvertent, can it be corrected? (Or is it in their settings and I just don't know what I'm talking about?)

1320
JBW-Florida
1 year ago
W
wkrisplerHub Rookie
asked in Strava Features Chat
Recording distances on an ergometer

I am doing bike training on an ergometer and recording it with my Garmin. Obviously no distance is recorded. The activity itself with time and heart rate is in Strava but without the distance which is anoying as those 1000 km this year I did in the gym are not visible. Why can’t I manually enter the distance as it is possible in Garmin Connect?

12
W
1 year ago
Silentvoyager
Superuser
SilentvoyagerSuperuser
asked in Strava Features Chat
3D terrain map isn't helpful in many situations and it is annoying that it is selected by default

  3D view map preview is selected by default for all trail runs. I see it a lot in my feed because most of people who I follow are trail runners. I find that the 3D map hurts usability of Strava more than it helps. With the 2D map, just by glancing at the map preview, I often instantly know where the run was - many shapes of trails are easily recognizable. But with the 3D map a good part of the route is often obstructed by terrain like in the example below. That is because the view is always oriented south to north. So unless the activity was on a south slope or the terrain is fairly flat, the 3D map often looks quite terrible and useless to convey a good information about the activity.  I find that I often want to switch back to the normal 2D map, and that is glitchy by the way. Often I switch the map at the same time as editing a run title and details but it doesn't get switched. And then I have to edit the activity and change it again.  I'd really like an option to r

1713
Soren
1 year ago
G
GeoffAllenHub Rookie
asked in Strava Features Chat
Average speed graph

On rides, would it be possible to add a graph indicating average moving speed over time/distance?The reason for this request is that I’d like to see (say) that my average moving speed changed over the course of a ride.  For example, plodding along at 15 miles per hour for each of the first 3 hours and then hitting the wall and dropping to 5 miles per hour in the last 10 miles.

22
T
1 year ago
G
GrandybHub Starter
asked in Strava Features Chat
Can’t open segment page from an activity’s overview since 5/11/23

I started encountering a problem yesterday, where, using the Strava web interface, I’m unable to open a segment page by tapping on that segment in the overview. It gives me the correct segments and accurate data, but will not open up the webpage or provide the top 10 list. It just starts spinning wheels where that supposed to be. Any ideas?

02
Bryant
Community Manager
1 year ago
S
SheilaHub Starter
asked in Strava Features Chat
Monthly Graph Disappeared!

Hi there, has anyone else noticed the monthly comparison graph has disappeared and how do I get it back?

410
M
1 year ago
1Danimal
1DanimalHub Rookie
posted in Strava Features Chat
How Strava Beacon saved my life!

Hi Strava community,I am new to the community chat but I wanted to share with you my story of how Strava Beacon saved my life on March 1st of this year.I took off for an after work solo fat bike ride on the Meadow Mountain trail in Garrett County MD, around 3PM on Wednesday, March 1st. You see, this is a trail that I normally ride 3 or 4 times every winter on the snowmobile packed surface. The trail is around 20 miles out and back with around 2,300' of climbing.That day the temps soared into the 60's and no snow was to be found on the trail. As I left my car at the north trailhead I turned on my Strava Beacon as I do every ride faithfully. The text of my life went out to my loving wife of 35 years Shawna as normal. Somewhere on a descent at mile 19 I lost control and crashed head first. Long story short, Shawna and my 23 year old daughter Natalie had gone for an afternoon walk at Deep Creek State Park that day when she got the text. Soon after my wife noticed on her phone that somethi

94
CreakyCrank
1 year ago
S
SpeedyDoc01Hub Starter
asked in Strava Features Chat
Achievement numbers differ in top summary and down in the detail section

Anyone else noticing that the number of achievements noted at the top of a ride (summary) is often different from that noted in the segment section?? What’s up w that. Used to always match. Have only seen this in the past year.  

13
zecanard
Superuser
1 year ago
dantsai
dantsaiHub Climber
asked in Strava Features Chat
Does anyone actually use the Trophy Case?

Trophies are displayed quite prominently in the Desktop and Mobile profile pages. On desktop, Trophies are shown above almost everything else, even above the weekly chart, or recent activities and photos.Personally, I join challenges but the resulting trophies have no meaning to me after the challenge is over. My profile page on the mobile app tells me I have 632 trophies so... yay?Is it just me, or is this just a waste of space on the profile tab/page? Curious to hear alternative perspectives.

125
zecanard
Superuser
1 year ago
K
kosmosHub Starter
asked in Strava Features Chat
Age categories

I've recently moved to the next age category on Strava.Since my birthday, none of my rides show me as being in the new category.  I can see my previous rides in the earlier category but when I look in the new category, instead of giving me a position on the "leaderboard" it shows a bland, such as   -/ 345Any suggestions?

51
Jan_Mantau
Superuser
1 year ago
T
TripleEHub Starter
asked in Strava Features Chat
Club Event duration for a virutal 100 spanning 1 month??

Hafa Adai from Guam!  Looking for some help.  We have a goal of hosting a virtual 100 mi run spanning 1 month.  The virtual 100 is the sum total of all miles/segments completed during the month. What is the best way to track this for all members with Strava?  Simply using the Clubs leaderboard?  Or, can an event be configured to span 30 days?  I only see that events are for a single day...   Appreciate your help in advance!

43
S
Strava
1 year ago
R
rmdwessexHub Starter
asked in Strava Features Chat
App Updates...

Does anyone know how to get rid of this 'Getting Started' section at the top of the app..? I have completed 3 or the 4 steps (and don't want to subscribe to Strava). Any help please?

01
Jane
Community Manager
1 year ago
M
mlehaneHub Starter
asked in Strava Features Chat
Smartwool Active Challenge

I love Smartwool and was excited to complete this challenge, thanks Strava!https://www.strava.com/challenges/3745?%24deep_link=true&%243p=e_it&_branch_match_id=1179876735051322246&_branch_referrer=H4sIAAAAAAAAAy2M4QrCMAyEn6b%2BbGGpCMIQQXyNEmZYi7ELbWZf3wyE%2B3F33HdZVfo1hK4Nv%2BhRxHOp7wByc1MEmSkVPZndWllLRU574zkflIO7m56mMYb%2F88v2sWLJyEx1pW4BLvHswHbxRSTpeHfw0LbTDzBUuOh8AAAAAnyone successfully been able to redeem their credit? Link to redeem credit refers to a prior challenge (offering $50) but with no way to confirm the email used on Strava.Ended up in an infinite loop with Smartwool/VF customer care. Anyone able to resolve this issue?

01
Scout
Community Manager
1 year ago
V
VijenderHub Rookie
asked in Strava Features Chat
Leaderboard Position

I have seen a group with leaderboard at bottom, https://www.strava.com/clubs/alzheimerssocietyhow can i put my club leaderboard at bottom to show my posts on top??

01
Scout
Community Manager
1 year ago
U
usrHub Climber
asked in Strava Features Chat
Group activity peer activity title missing on android

In the aftermath of a group activity with people not on my feed I enjoy seeing that little title text they have set, if they did not just keep the default. That's often an indication of which activities to take a closer look at (pictures!), and the primary outlet of user creativity in Strava. Also, seeing those titles is a good indication of which peers to eventually follow because they put in effort to make their feed entertaining.This feature exists in the browser implementation, so it can't be a privacy consideration. But it's missing in the android app (and I imagine that it used to exist in an older version of the app). Currently the layout of the "manage group" dialog pullup reserves a line of screen space fo the location set in the profile (often empty), but that's not half as interesting as the title text.

36
U
1 year ago
V
VijenderHub Rookie
asked in Strava Features Chat
Signup issue

One of my reference is unable to signup, has tried multiple times from different web browsers

61
Jane
Community Manager
1 year ago

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