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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,305 Topics
  • 9,447 Replies
2305 Topics
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danielBHub Rookie
posted in Strava Features Chat
Edit a ride after saving

There's been a couple occasions when I wanted to edit my ride route after the ride was complete and there is no ability to do that.  A couple examples:The GPS tracking gets screwy and the shown route is actually not the route you took.  I'd like to be able to straighten out the screwiness after saving the ride.I forget to unpause a ride which removes all route info until I resume.  When a ride is resumed, Strava will draw a straight line from where I paused the ride to where I resumed.  I'd like to be able to fix that after completing the ride.

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BrentwoodbcHub Starter
asked in Strava Features Chat
A way to filter KOM’s by user on map

Is there, or could there be a way to do this? You can obviously filter on the map for your KOM’s or starred segments, but say I want to poach a KOM from someone, but it appears you need to view a list of their KOM’s and individually check which ones are close

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Jane
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hatchHub Starter
asked in Strava Features Chat
Challenge not visible

Very confusing set up for challenges.  I can't find my challenge I set up and people I invited can't see the challenge.  The challenge day has come and I can't find it anywhere or a leaderboard.

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Scout
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MatildesolsvikHub Starter
asked in Strava Features Chat
Lost activities

Hi! Some of my recent activities (recorded with my apple watch) is not showing in my Strava feed. There is no “unsynced” activities, they just disappeared. How can I restore them? 

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Scout
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Clarke2797Hub Rookie
asked in Strava Features Chat
[RESOLVED] Strava Site Outage

UPDATE FROM STRAVA: The issue is resolved.   Hi, is anyone else having issues getting there activity on garmin edge to upload to strava? It seems to upload fine to garmin connect but not uploading via strava. Thanks 

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Jane
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Gurungr127Hub Starter
asked in Strava Features Chat
Subscription help allow others to join free

Hi there, will the change apply to users who join a group challenge or just to those who want to create a group challenge? We would like to create a challenge for volunteers at our charity to all participate in and were wondering if just one of us needs a paid account, to order to create the challenge, and then everyone else involved can join it with free accounts? Thanks! I have already started my a month trail and paid subscription from end of Sep. I tried to invite others to my group but they are not allowed to join without a subscription. Please could you help me.

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Scout
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KrahlingHub Rookie
asked in Strava Features Chat
(RESOLVED) Heat Map Not Updating

My ride this evening does not appear on my personal heat map.   Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map. https://www.strava.com/activities/12106985405

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BobbychomesHub Rookie
asked in Strava Features Chat
Flyby issue

Good day, I'm having trouble seeing any flybys.  It is showing my route but no other riders.  I've been out on busy days at popular spots and a few people I've ridden recorded rides but did not show up on flybys.I checked my privacy settings and all seems fine.  I haven't seen any flybys on my last 10 rides or so, not one.  Any suggestions or solutions?Viewing on a 2017 MacBook Air using Safari.

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ThorkildHub Rookie
asked in Strava Features Chat
Route not shown on Heatmap

Hello all, On of my rides are not shown on the Heatmap, even though the activity has been recorded: https://www.strava.com/activities/9062889956  Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride invisible on the Heatmap? Best Thorkild

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Jane
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JesusdeMiguelHub Rookie
asked in Strava Features Chat
separate running power from cycling power

It is necessary to be able to separate running power from cycling power. They are measured differently and it is obvious that they are not comparable. The FTP measured in cycling cannot be compared with the FTP measured in running and that makes all metrics based on FTP or the power curve no longer useful.

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Jane
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Clarke2797Hub Rookie
asked in Strava Features Chat
Activity

Hi, i have an activity from my garmin that uploaded to strava. It notified me and its on notifications on strava and on my training log but not on my profile or feed. I have tried everything, please help!

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Justin1980Hub Starter
asked in Strava Features Chat
Historical data for newly created segements

I have recently created two new segments to add a little competition to the Wednesday evening run for my running group. However, having created them, historical data has been pulled from as far back as 2016 and data from activities that have obviously been entered incorrectly e.g. a run that was actually a cycle. As an example, the leader of a segment I have recently created 'ran' at 1:45 mins/km which equates to 25 miles/hr.Is there an option to create a completed new segment with no historical data? Is there an option to reduce how far back historical data is pulled from?

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Jan_Mantau
Superuser
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Silvos01Hub Rookie
asked in Strava Features Chat
Bug: ebike rides do not contribute to personal goals

I'm using multiple bikes, includin an ebike for tracking with StravaUnfortunately the bike distance goals are either buggy or make no sense.Personal bike distance goals do not consider ebike rides. But I can't set a distance goal only for ebike rides either.In my profile stats, ebike rides do contribute to my bike stats, and additionally ,there I can filter for ebike rides only.So this is really not consistent at all.Pleaser let ebike rides contribute to the personal distance goals too,

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PCULHub Rookie
asked in Strava Features Chat
Do outdoor route estimates include speeds from virtual rides?

Can someone please tell me if the time estimates calculated for outdoor rides (based on last 4 weeks’ rides I believe) ignore the speeds from recent virtual rides, which are usually much higher than IRL rides? Thanks 

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TheBishopofSohoHub Rookie
asked in Strava Features Chat
Strava Routing on new roads

Hi there, looking for help on how to update maps in Strava. I live in a town that has a new bypass, the road was opened 2 months ago. The road shows on the map, but you cannot route using the road, it's like the routing tools dont "see" this new road, and constantly route around it. How do you report / update maps to include this new 3km of roads? I know you can set manual mode and place multiple points and do it that way, but the road is quite curved and can be tricky to get accuracy. 

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Milanrutero90Hub Starter
asked in Strava Features Chat
Porque no veo mis posiciones en los totales,, / Because I don't see my positions in the totals,

Migrated Content

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Scout
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ElkdapHub Starter
asked in Strava Features Chat
Group challenges for free trial users after trial expires

If a free trial user joins a group challenge and their free trial expires before the challenge ends, will they still be able to participate? Or will they be removed from the challenge?

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Scout
BjornS
BjornSHub Starter
asked in Strava Features Chat
Activity not shown as dirt

When an activity is uploaded the map doesn’t differ between paved and unpaved surfaces. I don’t get the dotted line for example for gravel rides in the forest. Any idea of how to reactivate this feature? 

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Jan_Mantau
Superuser
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InstaquoteHub Starter
asked in Strava Features Chat
Strava ticket #3012338 Refund GPA.3302-7779-1422-99296..0.

Please help me to refund in activity because its inccident  I have a lot of money to living cost and grow up my children its my last compensation out of my job company  And i has doing instruction in three step support instruction strava help Finnally i have to apologize and almost helpfull  to refund my money please !!! Thanks for attention , please help me !! I very appreciated and thanksfull    

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Scout
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Samuel828282Hub Starter
asked in Strava Features Chat
Pr not registering

I set a new PR but it didn't go on best efforts or pr. It was a 1.2k and it definitely was better than my 1k pr but nothing got updated 

1960
Scout
nicholas8023
nicholas8023Hub Starter
asked in Strava Features Chat
strava pr

please be concert for the Strava PR many are using motorcycle ,car ,speed over 80-100kmh,that cheating burn all the recond from strava , and the recond for all time still in leaderboard pass few years ,should try investigation it .tq

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anchskier
Superuser
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LazybonesHub Rookie
asked in Strava Features Chat
How to remove/disable Sport Types you don't need

In the watch app the list of sport types is so large I have to scroll to find the activity i'm about to do. I only have 4 activities. How can unwanted sport types be disabled or removed so they don't appear as an option in the app?

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MouseheadHub Rookie
asked in Strava Features Chat
Distance of manual swimming activities doesn't make sense

Manually added swimming activities can only be measured in multiples of 25 metres or yards. However, many pools are not a standard size and this makes it clumsy. Also, to compound the issue I can add decimal places. For example, I can add a 1,000.3m swim, but not a 1,030m swim. Allowing manual swims to be completely adjustable would have better functionality. Put bluntly, allowing such precision for centimetres but not metres makes little sense.  Not all wearables track swimming, or do so accurately. However, pools will often indicate length and you can just count laps, then upload. Strava does a poor job of supporting these swims. 

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MarkbrideHub Rookie
asked in Strava Features Chat
descrepency in total run time between Moving/elapsed time and splits

HiI've just run a 12km and checked my times - can anyone explain why the moving time total shown (1.10.03) is different to the splits (I've totalled them up, equalling 1.09.12)?(NB I understand the difference between moving and elapsed times)Thanks!Mark

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jaguateHub Rookie
asked in Strava Features Chat
Strava App shows kg CO2 but not calories burned

How do I get the app to show calories burned again and stop showing kg Co2?  I don't have this problem when viewing an activity on the website, just on the app.Thank you!Jeff 

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Jane

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