Strava Features Chat

Recently the icon for velomobile rides changed to the most icon thinkable. Everyone I asked was complaining about it just like me. The old icon was most elegant and much more precise in reflecting the shape of the well known velomobiles. The current icon looks like a small car and is not aerodynamic at all. Please can you change the icon for velomobile rides back to the old one?

Hi all,how do you report a segment leader who has not walked/hiked but have recorded it as this? The person had completed on horse back but logged as run/hike which is really upsetting when your trying to do your best and this would be impossible to beat on foot uphill! any ideas? Thanks 

If an activity has a large amount of splits, the elevation graph will not be aligned to the splits in the Workout Analysis view.Image showing incorrect alignment inside the view: Image showing correct alignment outside of the Analysis view: How to reproduce:1. Upload an activity with a lot of short splits in the middle. (My example had ~80 splits)2. Open the Workout Analysis view.3. The elevation graph will not align with the splits.

I recorded a hike on my Garmin Etrex with an elapsed time of 4:12:51 and moving time of 3:54:26. When it loaded to Strava the elapsed time showed as 4:12:46 which is fine but the moving time came up as 00:00:59 giving a pace of 11s/mile. A new world record! Any ideas why Strava would not pick up the correct stats from Garmin?

Moving Time is useless, I never want the time from my watch to be different than what Strava shows. So when I need to get rid of the moving time and only use elapsed time, I set an activity to be a Race. BUT-- I went to do that today and the option isn't there.I have options for Sport, Map Type, Tags, and Shows. Where did activity type go (it had options for Workout, Long Run, Race)?

I may be confused, but I seem to be unable to find public routes on the Strava website and at the same time I cannot find my personal routes on the Strava (Android) app.   Is it just me?On the website, I can find My Routes and a "Routes" item in the footer under "Explore" that leads to a list of hiking routes (but no biking routes!?)On the app, under "Map", there is a "Saved" tab, but for the past two days, clicking "Saved Routes" returns "Server is not responding, please try again later".I ran into all this because I went for a long gravel ride yesterday and wanted to have the route on my phone, but I could not find it.   I did find out that the most popular saved route in my area is terrible -- I'm not sure why anyone would recommend it.  The recommended route puts people on a busy and dangerous major highway when there are lovely and quiet alternatives on the same loop.  I had hoped to find the recommended ride on the website and comment on how bad it i

Hello,My runs are properly syncing into my activities but randomly showing up on the home page. I did check to see if there are data validation problems, but I can't find any. Any thoughts?Thank you,  

Hi I have accidentally deleted an activity on April 21st at around 10:30am BST - it was a 44km run - the London marathon recorded in the Strava app on my iPhone. Please can you restore this - I did save it to my profile but then deleted it - I have since uploaded an Apple Watch activity of this run but it hasn’t captured the distance correctly so want to replace it with my Strava recording if that makes sense?I’ve raised a ticket several times but no response can someone help please?

Dear Strava Community, I would like to analyse my Training in defined last periods, overall but also per category. I am interested in analyses like: - Cycling, last three months, last 12 months, current year, total time, average HR, max HR, etc - the same for Hiking alone, or Running alone - the same for all together In my previous App I could summarise really flexible like in relational database. Additionally I could download raw data into a Excel spreadsheet where each data log was available as a line (eg. all logged data like HR etc each 3 seconds...) In Strava I cannot really find more then "My Activities", which is only a list of my trainings. Data analysis or visualisation per type over periods, etc is not available. Would be happy for any advice. Looking forward to hear from you Strava power users! Best regards Joachim  

How do you prevent Strava from generating the “X uploaded their first Y in a while. Give some kudos to show your support” Notification for all followers of user X who does an activity Y after not doing any for a while? (as an option for X that is, not for each individual follower)

I have made many routes of my own from scratch and they all look as I expect, regardless of device. But whenever I download a gpx for a race it doesn't look "correct" on the mobile app. By that I mean it looks as if it was created with a fraction of the resolution, a couple miles of the winding course represented by one long linear line segment.  I have found that if i select "edit" on the route it looks fine in the editor, but as soon as i select save it looks poor/incorrect. As i said this is only on mobile but obviously mobile is the one place i need it to work.

I ran a marathon on Sunday and cant seemto upload it at all. I submitted a ticket and no one has looked at it request : 3104588 The import button spins for a long while before it turns to a check mark but the activity never processes. I even left it overnight

Not sure why but result is not appearing on leaderboard Any help much appreciated 

When viewing on a web browser, a hyperlink currently works if placed in the activity description, but not in a comment. For the android app, the opposite - it works only in the comments.

Ran my first official race today. Half marathon.Strava logged the distance as 21.06km not 21.1kmI've logged a ticket with supporting evidence that I completed it.Strava ticket #3110919 Strava Distance Please advise. I'm really upset as no PBs for half marathon and my first ever race will be logged.

I dont know how this is a 28 relative effort…104.02 km Distance 3:36:59 Moving Time 1,097 m Elevation 28 Relative Effort 191 W Estimated Avg Power 2,489 kJ Energy Output   Avg Max Speed 28.8 km/h 70.1 km/h Heart Rate 148 bpm 180 bpm Cadence 66 148 Calories 2,783 Elapsed Time 3:37:14    Compaied to this 79 relative effort  23.47 km Distance 52:41 Moving Time 267 m Elevation 79 Relative Effort 184 W Estimated Avg Power   Avg Max Speed 26.7 km/h 63.1 km/h Heart Rate 156 bpm 176 bpm Cadence 65 105 Calories 827 Elapsed Time 52:41

Sometime after February 4th, any workout uploaded to Strava now gets pinned as a treadmill workout.  Why is that happening?  I have to go in unmarked the `Treadmill` now on every activity since then to get rid of it and I have to remove the `Treadmill Workout` from the description.

For the first time I encountered a problem with the virtual ride from Rouvy - the times on the segments are recorded, but for all segments I am not in the ranking. The activity is publicly visible, it doesn't have a hidden map and refreshing the results didn't help. Is this a bug through the fact that it was a ride where the load was controlled by the ERG mode on the trainer? I've never had this happen before.https://www.strava.com/activities/12876761870

Not sure why as this hasn't happened before but my hard effort resulting in 1st place is not showing up on the leaderboard.I have checked the forum and can confirm my run visability is set to ‘Everyone’ and I don't have any map privacy settings etc.Any help much appreciated!https://www.strava.com/segments/27166429 

How can I stop Strava from displaying wattage stats from my ride on the web and in the app?Thanks

Strava Live tracking doesn't show Segment Time anymore as it used to do. This is since the make over from dark orange/teal to red/blue icons. You get live tracking, but at the end of the segment no time appears just a red/blue crown, so all you know most times it that you did or didn’t beat a previous time PR or KQOM. Also it always disappeared too quickly anyway, give 5 extra seconds to look at the display. I can’t be the only one huffing and blowing t the end of a segment look down and the data has gone.

On 15th September I run a half marathon and got a massive PB. It only recorded as 13.06 however was issued the half marathon badge. I ran with a fellow club member and his recorded correctly. I have tried the correct distance feature however it doesn't work. Can the 0.5 be added so that the half records as PB in best efforts.I have tried to contact previously but no one seems to get back.Would really appreciate help 

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Hello, I have been waiting for over a month for the support team to respond to my query (about restoring some data). How long does it usually take? Is there anything I can do to speed up the process?Thanks!

Is it possible to somehow archive or retire previous rides from my stats? I did quite a bit of local riding on a road bike a number of years ago, and am now doing some of the same routes and segments on a hybrid bike at a more leisurely pace. Needless to say a lot of my PRs are from years ago. Can I somehow hide those without deleting all the rides?It is mainly to stop the PRs on my Hammerhead Karoo being now meaningless ones from years ago, that I am never going to catch!