Strava Features Chat

When I look for a specific person Y (not following, private profile) in the overview, it says “X is a subscriber”. When I go into my friend X's profile (we follow each other) the person Y does not belong to the person he’s following/subscribing. It also fits with the total number of people he is following.  What’s right? Does X follow Y?Is it possible to hide persons you follow in your list or is it just an error/bug. I know that X followed Y but it was a time ago and Y was part of his list also.  thank you so much 😊 

I intend to join a family plan but I was denied access as the page says I don’t live in the same country.But I do live in the same country as the location in my profile also tells.

I ride with groups several times a week. All the other riders' Strava accounts show the Group Activity ("Rider X rode with Rider Y and Rider Z" etc), but I don't show up in their rides and they don't show up on mine. My Privacy Setting in Group Activities in my settings is set to "Everyone."I opened a support ticket two weeks ago but haven’t even got a response. Anyone experienced the same issue and maybe solved it somehow?

I ride with groups 2-3 times a week. All the other riders' Strava accounts show the Group Activity ("Rider X rode with Rider Y and Rider Z" etc), but I don't show up in their rides and they don't show up on mine. My Privacy Setting in Group Activities in my settings is set to "Everyone."What's the problem? I've tried asking support, and they just say "Make sure your setting is set to 'everyone'", which it already is.So annoying!!

Was just looking back at some of my first activities recorded on Strava (rides) and noticed that the gear selected for the ride was my current default bike for "ride" sport types (Cervelo R5). The problem here is that the bike I have set as my default for rides was purchased several years after these first rides. For those initial rides, I'm guessing I didn't have any gear set, so I then looked at the rides I had logged just before my actual first ride with my current bike, and see that they too are marked as R5 rides, even though I know by that time I would have marked them as my old bike (Allez).When I recently set my default bike for rides (R5) did that action override what gear I selected (or didn't select) for those old rides, and artificially inflate the miles logged on my R5? 

Tried to write this when forums where down (lol), so brief and to the point here:Fix route creation. Cannot believe it hasn’t been fixed yet, it’s useless now. Nothing is functional, it selects the specific route no one wants to ride, double click adds a way point (I think single click for that is enough clicks, there are only so many, and right now, I give zero clicks for my previous fave function). Concretely: get the functionality of the old model. There are many others things that are wrong, you can find a long list in all the posts that no one submitted when the forum was down.Oh, and make sure you ditch this API circus. I know whoever reads this has zero influence on it, but I just want you to know had bad Strava is becoming.Thank you for once being awesome.

Hi, on my indoor route (Stage 1 - Million Dollar Highway Colorado) today I noticed that I didn't see my wife on the segment the complete climb, "All time woman". Her time was on place 5 but she isn't visible at all. We have the same privacy settings and we are friends IRL (😂) but on Strava as well 😂.  We should also see followers on the site but that isn't visible either.Her profile name brehmweg@duck.com. Thanks for help😊

How come we don't have 5 mile and 10 mile PB records? There's plenty of these races out there. Garmin record the these PB's but for some reason strava doesn't, they just the 1 and 2 miles distances.

Does anyone know how to enter the number of steps in Strava after running or walking? Do I need to have a step counteror  pedometer?  Até. Rodrigues Bomfim

 at some point I’ve selected certain activities to be in the drop down list at the top, the training log then pulls from those activities to look at. I want to add a new activity type in but I can’t figure out how to - can anyone help please? For example yesterday it’s showing one 27 minute activity (yoga), it’s not showing a virtual row I logged because virtual row is not in the drop down.thank you!

Hi Team, I am having sync issue between Strava and Zepp. Whenever I start the activity in my Amazefit, it shows all the values correctlyWhen i sync my activity to the strava. It does not show the correct time, map and my location. Also, it does show the max speed of 0 km/h for my cycling activity. 

In the activity details, in the “Results” segment list, a segment name does not display correctly apparently when it has a dot in it. A dot between words without spaces, for example “Nances.Bosc de la Vall”.App version: 388.12 (1238714) on android 14.Example segment:https://strava.app.link/tYNt40f0dPbScreen captures: 

So my question is basically summarized in the title. I have a route which starts and ends at the same location (a loop). Now I want to modify the route to keep it the same loop, but to start and end it at a different location (without having to recreate the entire route from the new start point). 

Virtual rowing app EXR recently included GPS data in the upload. However, Strava seems to assume you are physically there as it includes Weather data for that GPS location. This should not be available on activities marked as Virtual Rowing. 

Hi, can I change the default summary information that is displayed after I complete a cycle. For example right now 'Distance', Elevation Gain' and 'Time' or 'Achievements' are shown on the summary at the top. Can I say replace 'Time' / 'Achievements' with 'Average' Speed'?                      Thanks, Noel Shannon

Maybe I haven’t found the feature but I can’t see how to lock the screen on Apple Watch when starting a workout on watch. That doesn’t present a problem in summer, but it does in winter when layers of clothes around the wrists might accidentally stop or pause the activity.  

MTB activities often show up with multiple segment names on a trail. It would be great to see times on named trail segments (by name) and perhaps indent names of segments within the trail so users can see they are within another named segment.  Might be nice to toggle off these ‘sub-segments’ and have activities show a reduced number but more useful segments.

Hello. I use Strava to track all of my alpine ski days because I love all the data I get when I do that. The only thing that is missing is full season stats for alpine skiing. I track just about every ski day and would like to be able to see my stats such as vertical footage and number of runs for each season. I’m not sure why there are only yearly stats available for biking running and swimming… why not all sports?

Hi, I use the Apple Workout to record my swims. It syncs fine to Strava , except, for the first 500 yards or so the heart rate does not show up on Strava. Any ideas why?

When i add a photo to an old activity, if i have cropped or edited the photo in any way, it will show as my most recent picture instead of down the grid when that activity took place. If i dont crop or edit the pic then its arranged correctly to when the activity took place. It must have something to do with the timestamp of the photo or something?Is there anyway the photo ordering can be corrected for photos that have been edited?

I do not want this option on my feed.  It popped up a few months ago and went away.  It is now back.  I am hoping now that it is back- I can remove it. The widget itself seems to be primitive and only collects quantity rather than quality.  Then every week it challenges you to do more.  Rest is also very important and needed to prevent injuries.   Some might think it's great, and that's awesome for them.  I do not think it is good to see and why I have disabled things like the 'move' option on my garmin watch or removed the step counter option.

Hello all, I'd like to know if I can get the total mileage run between 2 certain days. The closest things I can get is the "weekly view" in You > Progress. Thanks 🙂

Hi. Why will Club Events now not save if I include a Strava route?  If I don't include the route, the event will save and the club members are notified by e-mail. I have been creating routes and including them in Club Events in Strava for the last 4 months without any problem. What's changed?

Your recent update to segments is a bold attempt to clean them up.  One of your changes is to have verified segments.  Your method in determining which segments to verify is through the use of staring?  My concern with staring is that stars are functionally used for LIVE STRAVA SEGMENT ATTEMPTS.  So if I am making an attempt for a segment KOM, i like to see live segments.  However, if i am not going to make a KOM attempt then i UNSTAR said segment because it clutters my screen when ridging/navigating.  Additionally, when i do get that KOM, i unstar.  In other words, staring is not a vote to LIKE or promote a segment.  If you do want to make VERIFIED segments, please create a LIKE button for it rather than counting stars. 

I used to live in Shanghai, where I created my account, about 10 years ago. Since then I moved to the US and I have updated my location to the city I live in (SF, CA) but the region still says “Asia, Shanghai”. I am able to edit the city but not the region. Would you have any suggestion on how to update my region?Thank you