Strava Features Chat

I just started and trying to get everything working. I have a Motorola and like a dummy I got a Motorola watch 40 which tracks my heart rate. But Strava doesn't accept it. I am using Google fit so shouldn't that sync my heart rate to Strava 

This doesn’t always occur, but when it does it’s annoying. All of a sudden when creating a route the map starts to glitch making it almost impossible to continue creating routes. I’ve tried refreshing and logging out, but for now the only thing that seems to work is just wait at least a couple of hours and then come back. I use a MacBook. This has occurred to me for at least a couple of months now.

Strava winter map overlay generally shows correctly nordic/cross country trails by parsing the piste:type=nordic from the way regardless of whether it is a dedicated nordic:piste or if it is a nordic trail that goes along a road/trail (e.g. highway=track, highway=path).  However, if the piste:type=nordic is on a way tagged highway=footway the trail is not indicated as a nordic trail on strava heatmap. (NB: this is this may well be a mapbox bug and not a strava bug.)for example, if we look at this locationhttps://www.strava.com/maps/global-heatmap?sport=All&style=winter&terrain=false&labels=true&poi=true&cPhotos=true&gColor=hot&gOpacity=51#15.52/44.201008/-71.215744 we

I’ve no doubt this has been raised before but does anyone actually prefer to see moving pace by default over elapsed pace which was always default? I don’t want to set all my runs to ‘races’ just to see this. I don’t want to have to look into the data for a run to see overall elapsed pace and showing moving pace on feed gives a false impression of performance. 

Just until a couple of days ago, there was a workout summary in the activity page. If I had a workout programmed, it showed the running laps in a bar graph. Is this coming back or is it only for subscription users now?

You know what’s worse than criticism? Insincere feedback. ‘ progress is a marathon’, ‘ well done’ , ‘ strong effort’ . I just ran for 10 mins lol

I would like to suggest a new activity. As an avid mountain biker I also spend time doing trail building and maintenance. It is an activity that I think if Strava added would help give incentive for others to participate. It is also one heck of a workout.

When recording a ride, I want the blue line moving UP the screen and the arrowhead centred on my screen. I can sometimes fluke this by messing with the bottom of the 3 icons (direction icon?) but usually it just changes from across the screen one way to the other way, but i want it to go up, and turn the map as I turn corners. There’s a simple answer but I don’t know what it is! Help please

Hello,Why is elevation gain during alpine ski added to overall activity feed?Is it possible to cancel this? Best RegardsSimon Knez

Hello,In the newest app update there is a missing heatmap layer option.Currently it looks like here  but in the past (even 2 weeks ago) there was an option like below (currently working only on segments but not activity...)   Could that option be restored? Thank you 

Hello all!Is it only me or it’s currently not possible to a website to the Clubs profile/settings?Recently, I have noticed that the website which was set in the Strava Club’s settings disappeared. I tried to add it to the Website section in the Settings, but after hitting the “Save changes” button, the website is simply not added. If I return to the club’s settings, the Website sections is empty again. Is there anything special I need to do to get it work? I am using a valid URL including https://Thank you in advance! 

Dear Strava,I posted this previously last week and, instead of getting a reply, it appears to have been re-posted as a reply to your own thread - with no answer to my question. So, again:The loss of FATMAP has led to me having to pay a more expensive subscription to Strava.  However, the promise of a transition to FATMAP features in Strava is not happening.  The main items I have used extensively in the past and find most helpful are navigation and mountain-user features such as National topographic map layers for UK and EU countries, avalanche forecast, and slope angle/aspect layers, as well as waypoints.  There is no sign of any of these yet - do you have an expected date for the return of these?If this will not be re-introduced within the year, I would like to close my account with a full refund.Many thanks,Matt

Good morning all. Is there a chance to have the Fatmap map on Strava? Thanks

Can I manually put in my treadmill runs? 

I searched all topics related to segments not working…my issue seems to be unique. For the past week or so, every time I select a segment, name it, then click, “Create” button, the next page I see says: Strava is temporarily unavailableWe hit a road block, but our team is working on an alternate route.Check Strava Status for more information. Thanks for your patience Strava Status seems to indicate there are no issues. I’ve had this issue for more than a week, tried hundreds of times….   Is there a known issue with segments currently?

When is Strava enabling Two-factor authentication (2FA)?

Hi I have 2 Strava profiles. The first profile I created gave me full access & I pay the subscription fee.  I then created a second profile as I couldn’t access my first one (forgotten password) which has all my activities and up to date info.   How do I combine the two profiles without losing all my activities logged,  so that I get full use/access to the account which I’m paying for? 

Is it possible to change to the previous layout in the Strava app? The new version is beyond terrible. It’s juat another thing I don’t want, like the ‘athlete intelligence’ nonsense.

Please help. I have a Strava account. Workouts from the watch and bike computer are uploaded to my Stava account. But. Someone hacked into my e-mail account and changed my password - I had to set up a new e-mail address. I can't log in to my Strava account because I don't remember the password because I was logged in on all devices and the devices remembered the password. I can't log in from the new device. How to change the email address on your Strava account so that the password reset email will be sent to the new address. I only have access to my Stava account on an old mobile phone, which still remembers my password and does not require me to enter it. Is there a Strava support email address I could write to directly? Please help.

Hi I am pheary, I had purchased Huawei watch buds at Chinese that i want to connect Huawei Health app with Strava app but my Huawei app don't show Strava link to connect. This is my Huawei ID: hid27906477 . Please help to find solve for me. Thank you  

From time to time I find out that some of segments that I competed on in the past become hidden. At first it looks like these segments simply vanish. Then, I manage to find a past activity where I remember using the segment, I usually find those segments being hidden.Let’s take this segment for an example: https://www.strava.com/segments/7302268There are no other duplicating segments. The segment GPS quality is decent. The last time I ran there I get a segment PR. There is simply no reason for me to want this segment be hidden. But here we go - this is yet another example of that happening. Why does that happen and how we can prevent that? If the answer that we should star segments to prevent them from being hidden, unfortunately that isn’t possible in many cases because starring a segment also marks it for download as a live segment and most devices suppo

The tool to create Segments seems to have been slightly changed today.  A couple of small points…When creating Segments I zoom in quite tightly to more accurately see the start and end points.  It used to be that if I switched between tweaking the Start or End points, the map would automatically recentre itself, which was fine.  This no longer happens, which means I have to zoom out, moves to the start or end and zoom in again, which is a little tedious.  Can we please have the old functionality back. The map showing the new Segment has blue and red colours to show what is included and excluded in the new Segment, as well as green and red markers to show the start and end points.  With the modified Create page there is now an offset between the green/red markers and the interface between the blue and red line colours, which is confusing and makes it difficult to accurately build a Segment.  Can this part of the design be reverted to the previous version which wo

I love Strava, but have found this weeks UK android app updates a real backwards step. I use Strava as my social media for keeping in touch with family, etc. I like to attach photos and add descriptions to them. Since the update it seems harder to view photos and descriptions assigned to them are not easily visible. I also had the issue of deleting the entire activity when trying to delete a photo. Are others enjoying the update or like me finding it a distinctly backwards step? Cheers.

The activity details used to contain a section where it would usually say "Fitness increased" and you could tap into it and see the Fitness trend over time. That appears to have been removed, could someone confirm please?

Hey all. Anyone know if you can add notes or suggestions to another users saved segment? Thinking specifically in case of when a trail running track is overgrown and inaccessible for example. Would be great to k ow beforehand when planning a route and researching segments. Cheers