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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,519 Topics
  • 6,113 Replies
1519 Topics
J
jeffbHub Rookie
asked in Strava Features Chat
Adjusted Heart Rate Zones

Hi all.  I've made some adjustments to Strava's heart rate zones that better fit me, rather than just using the "auto calculate" based on my max HR.  The changes were saved but when I go back to past activities, the HR Analysis page is still showing time grouped into the old zones.  If I click on the bottom link "Based on your heart rate zones", it shows my updates.  Why doesn't Strava re-group the HR data from previous workouts into the adjusted zones??--Jeff

362
Scout
Community Manager
1 year ago
D
DrBrettoHub Starter
asked in Strava Features Chat
Custom Heart Rate Zones. I have them set up, Strava ignores them.

Hi.  Another ride today with my custom HR zones. I use more physiologically relevant zones, with particular attention to the "orange" zone (from memory about 75% to 85% of max).  In any case, I have custom zones that focus on the 65 to 100% region. However, my HR histogram uses the default HR zones.  Why?  The only thing I can think of is that I upload it from my Garmin 810.  But those aren't my Garmin HR zones.  Why would Strava apply the default zones when I have entered and selected custom zones? Am I making a rookie mistake?  Are the programmers making rookie mistakes. Yes, I'm a long-time subscriber.  This feature is the main reason.  To be more accurate, I subscribe in the hope that one day this will work.  Is it hoping for too much?

165
Scout
Community Manager
1 year ago
B
blhuissierHub Starter
asked in Strava Features Chat
Local Legend several effort not counted

Hello, On this segment : https://www.strava.com/segments/5202101/local-legend I did this effort 6 times in the last 90 days and my profile shows that I only completed one effort 😕😕 Any idea why ?

87
Scout
Community Manager
1 year ago
J
juniorcondeHub Rookie
asked in Strava Features Chat
Live Segments

HelloSomeone can help me?i want to hace live segments on my Garming 1040 but i do not know hot to do it, i already have strava premium 

31
Jane
Community Manager
1 year ago
J
JimDHub Starter
asked in Strava Features Chat
Kms instead of Miles

After I updated the app today, my training diary and progress graph have switched to display in Km, despite opting for Miles in settings. Activities in the feed still show in miles. I’ve toggled from miles>Km>mile in settings a number of times but the training diary and graph still show Kms. Wtf?

91
Scout
Community Manager
1 year ago
P
plpintoHub Rookie
asked in Strava Features Chat
Goals Missing from dashboard

Either I recently changed my settings inadvertently or the goals have disappeared from the dashboard page.  If you navigate to DASHBOARD / GOALS - that block HTML on the right that shows you goals used to be on the side of the dashboard screen.  Now it's gone.  Maybe it's a performance thing, or maybe they want more clicks.  Either way I used to like seeing there.  And sorry if it's me changing a setting somewhere. plpinto 

43
Scout
Community Manager
1 year ago
K
KrystalHub Starter
asked in Strava Features Chat
Group Activity Organizer

Is it possible to show the organizer of a group activity as the group itself rather than the individual who posted the specific event?

31
Scout
Community Manager
1 year ago
S
sshoresHub Rookie
asked in Strava Features Chat
Can't share routes anymore? SOLVED

**found out that it's a private route which I can't change to public**I have been sharing my created routes with my riding partners for forever but with the new update there doesn't seem to be an easy way to share my routes with my riding partners.  Where can I share via text like before on an apple device?

191
Scout
Community Manager
1 year ago
C
CometmanHub Starter
posted in Strava Features Chat
Route Creation

Tried to create a route the last two weeks and it detours me into roads I choose not to go..In other words, route creation is useless because Strava changes my route and will not let me select roads wish to ride.  I have looked every place for a fix and toggled everything to change preferences.  Strava support said use manual route...which is possible.  HELP

82
C
1 year ago
J
JohnnySimHub Rookie
asked in Strava Features Chat
Using saved routes on android app

I navigate using saved routes on my android app. In the last few days the app has stopped opening my saved routes. I've tried on two different mobiles and get the same message "server not responding please try again later" Saved routes will open using my windows laptop. I've tried logging out and back on but to no avail.

611
N
1 year ago
M
mruscoeHub Starter
asked in Strava Features Chat
Manual input of training impulse

Is it possible to manually input training impulse on the Freshness and Fitness page? Power meter wasn't working on a recent ride, so no entry was made on this Strava page. A significant uptick in fitness would have occurred if the data had been registered. So my fitness curve is not reflective of actual fitness. On Training Peaks, data can be manually inputted such that it adjusts fitness based on your estimates. Even if not totally accurate, it seems better than a curve which doesn't move at all based on the lack of data. Thanks.

161
Jane
Community Manager
1 year ago
E
ET1Hub Starter
asked in Strava Features Chat
Strava Features

As a Strava user for over 10 years and several as a subscriber member; it is truly disappointing to continue to use the app and find Strava has removed access to every possible feature to those whom are not a subscriber! Sad that an app that many use to better their health by monitoring their activities and search for motivation to improve; you only find disappointment that every feature is a must subscription driven! Did you ever think of young students who are staring out a sport and they cannot afford a subscription. Strava has millions of paying subscribers sad you are so money hungry! 

91
Scout
Community Manager
1 year ago
C
cleanhatHub Starter
asked in Strava Features Chat
Moving time and elapsed time not correct

The last three times I have run using Strava it has incorrectly had my moving time less that half the time of my run. For example this morning I ran 12.3km in 1 hour 11 minutes (without stopping) yet my moving time is listed as 29 minutes.As a result my average pace is completely wrong and all segments are wrong.It is correctly tracking the distance I have covered so don't see how this could be a gps issue? Also I have used RunKeeper simultaneously, which has worked fine. I am having to delete my Strava activity and port from RunKeeper.Any idea what is causing this? I have been using Strava with no problems with my phone for a long time so don't understand why it has started doing this?

12411
Scout
Community Manager
1 year ago
R
richard_h20Hub Starter
asked in Strava Features Chat
I would like to have public strava challange with pulic leader board. How I do it ?

I would like to start Jan - Dec public challange. How I set it up ? Thanks for support. Best. Richard

11
Scout
Community Manager
1 year ago
J
JamieGHub Starter
asked in Strava Features Chat
Hide an address

I'm not sure which API/Mapping service that Strava is currently using, but it is impossible for me to use the privacy feature to hide my home address.I live in Bahrain and the address system here is messy, so identifying an exact address is pretty difficult. Previously I could hide an address using GPS coordinates but that doesn't seem to work any more either.Anyone else facing these issues or have a better solution for me? I'm not really interested in hiding the start/end of all my activities as I don't really care when I start away from home.

292
F
1 year ago
P
pwilczynskiHub Rookie
asked in Strava Features Chat
Bug with infinite fitness

When filtering for "all time" the fitness graph seems to bug out  

02
P
1 year ago
R
redartHub Starter
asked in Strava Features Chat
Blue shaded circle around my location

Hi all,Can anyone help me get rid if the blue shaded circle?.  It happens every time I create a route and allow Strava to access my location. Makes the underlying map difficult to see.Thanks.

14
A
1 year ago
C
conorcarletonHub Starter
asked in Strava Features Chat
strava not updating stats

After riding 670km in one go over the weekend, the 'my longest ride' feature of strava has not updated. How can i fix this?

31
Scout
Community Manager
1 year ago
zbatman
zbatmanHub Rookie
asked in Strava Features Chat
Side by Side Comparison missing Virtual rides?

I Zwift a lot, even during warmer months. I like the controlled environment and training aspect of it all. I noticed when viewing another athlete in Strava, the "Side by Side Comparison" does not reflect this (very real and full of blood, sweat, and tears) data for the last 4 weeks (maybe all year/all time).Actually, it appears there is no way to merge Virtual Rides or even display Virtual Rides for last 4 weeks, even on "My Stats" on my profile page. The top of my profile page has a large font "Last 4 Weeks 6 Total Activities", but "My Stats" and "Side by Side Comparison" has "Last 4 Weeks Activities / Week 2" 

73
R
1 year ago
J
JaspHub Starter
asked in Strava Features Chat
Global heatmap

If I log into STRAVA and look at the global heatmap, I just get a blank page. Can anybody tell me what I need to do to see the global heatmap?

01
Scout
Community Manager
1 year ago
dantsai
dantsaiHub Climber
asked in Strava Features Chat
[bug] iOS Elevation metric truncated on "You" page

On one of my weeks in the "You" Progress view, the Elevation metric is truncated (it shows "1,654..." instead of "1,654 ft")This doesn't happen on any other data points that I can find. Just a random thought, I wonder if it's related to the duration being exactly "2hr" (with no minutes to display). That's the only unique thing about this data point that isn't true of the other weeks that I can see.Anyway, hope you can fix this, thanks.

01
Scout
Community Manager
1 year ago
C
Camille1986Hub Starter
asked in Strava Features Chat
Training interrupted by phone restart

My phone turned off while I was record activity. After turning on the phone (I do not have a SIM card in it), incorrect date was displayed (31st February 2022). When I turned it back on, Strava showed the time with "-". After recording activity and correcting the date and time on my phone, the workout was saved, but I can't find it anywhere. Is it possible that due to an incorrect date, the training was not included at all? Where can I find it? 

31
Jane
Community Manager
1 year ago
M
mepayneHub Starter
asked in Strava Features Chat
Bogus Badge Numbers 😡

The Strava app keeps showing 50+ badge notifications and it is really never more than 3-5.  This is SO annoying.  

31
Jane
Community Manager
1 year ago
Z
ZvinceHub Starter
asked in Strava Features Chat
Plan d'entraînement cyclisme / Cycling training plan

Bonjour les plans cyclisme son indiqué être des plans en salle ? Ça indique quoi ...pour home trainer ? On ne peut donc l'utiliser pour la route ?  TRANSLATION: Hello, are the cycling plans indicated to be indoor plans? What does that indicate...for a home trainer? So we can't use it for the road?

01
Jane
Community Manager
1 year ago
C
cypokHub Rookie
asked in Strava Features Chat
Description is hidden when logged out, why?

If you open some Strava activity being logged out (e.g. use private mode), you'll notice that title, map, photos and even comments are shown. But description is hidden.Why? Does anybody know what to tune in your account to show it?E.g. https://www.strava.com/activities/10120639819 

01
Jane
Community Manager
1 year ago

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