Strava Features Chat

I'm not understanding how it why my rides have been red flagged! I have ridden 100 percent outdoor all ridden milage!  I do not have a vehicle,  therefore it would not be possible to have any car rides or unrealistic flaggable segment efforts.  I need this to be resolved and credited back all my milage! Please help?  Review it all you'd like!  I pedalled every stroke of the pedals! 100 percent outdoor with no assist either! 

So I wanted to try Flybys but when I open the Strava labs tool and enter my link it just says "loading..." forever. I have let it load for many minutes but nothing shows up. All my privacy settings are as needed.Do I have to just wait a long time or is something wrong?

Hi.  Are the servers being slow this afternoon?  I can see my ride in my activities but not on the home feed.  I can also see others I follow, their activities if I go directly to them but they also not on the home feed.  I uploaded my ride over 3 hours ago.  Thanks 

Since Monday, I’ve noticed a significant delay (about 2–3 hours) in the appearance of activities in the feed. This affects both the activities of people I follow and my own activities appearing on others’ feeds.Strava status showing no abnormalities, this issue seems widespread, as people who usually receive tones of kudos are experiencing delays as well - they simply start to get any kudos later as well. Activities eventually appear in chronological order, suggesting a possible delay in server processing. The issue persists regardless of whether activities are uploaded via Garmin or Zwift. Interestingly, when accessing someone’s profile or club feed, the updates are live and function as expected.Location: Europe

I understand that for a running activity the Garmin 245 displays the average pace based on the moving time. How do I get it to display the average pace based in elapsed time (not moving time) on my watch during the run itself - not after the run by changing the type of run to ‘Race’. It’s too late then. Thanks in advance. 

I would like to define my individual zones as measured in my performance diagnostic. It seems not to be possible but I cannot believe that. I can only find to set my FTP value but I would like to set the other values precisely. Same goes for heart rate. Thanks for any pointers!

Strava generates a weekly report of active participants in a Strava group.  Does the functionality exits to create an AdHoc report (preferable which can be exported to a PDF) of active participants for select periods of time (a month, select months, a year)?

  the features image transparent in my app are not working, I have updated to the latest version 

I'm sure many people who do different sports - other than those under biking and running umbrella - would love to be able to join more challenges and earn more trophies (aside “moving time” or “ten days active” trophy). That's why i propose the option to join riding challenges with different vehicle type that you take rides on OR add challenges for different types of sports such as inline skating, skating etc…     

It floors me that Strava have still not figured out how to accept/upload a triathlon activity, even if it sees it as three individual sports and then merges them.  All other platforms recognize multi-sport activities but the supposed “leader” still can’t.

Please revert back to the old photo sharing with time/distance stamp. This new blurred photos are a big no.

I created a new route in route builder but once I finalized the route the button you would normally click on to save the route ("save route") is still in gray and not clickable. I've created hundreds of routes before and never ran into this. Any ideas? See pic below for reference. You can see that there is a start and end point so I have no idea why it's not letting me save the route.

Hi Strava Team,I’d like to suggest adding new gear option in profile to track the wear out and replacement of essential bike parts like chain and cassette. E.g. Chain : 2k miles (max) Cassette : 10k miles (max)  Once the profile reaches this threshold, a message is displayed on user profile to replace the parts just like shoes feature. Note: User can have two or more bikes so there needs to be an association of each component to specific bike.  UI would be straightforward, for backend, you can have new sub gear table (chain, cassette) with foreign key association to existing gear table (bikes).  Best,Adi

Hello, I requested for a refund and haven't herd a response from strava. How long does strava customer service usually respond? Strava Ticket #3362426

I set my “ASICS Novablast 5 TR”, as default for running, but today I saw no gear associated with my run, so wanted to set these Novablast 5 TR for today’s run but it has disappeared from my gear list. It is not in the retired section, it seems it has been deleted. I never deleted it myself, so how can I get it back with a proper running distance ?

On “My route” page.I was trying to filter some of mine when i see this.I think i dont have to see “strava.activities.show_public.distance/elevation” string 😁.

When I view the 3D animation of  activities in Strava ,the POIs were normal,but when I shared the flyover to instagram,the POIs disappeared.I have set all the settings about privacy to everyone.Can anyone help me?

The virtual segment Aple du Zwift doesn’t show the correct data. The distance of 12,17 km seems to be correct but the elevation (729m) and the grade (-0,8%) are totally wrong. At the moment, this is a downhill segment. 😄 But elevation should be around 1.000 meters and the grade is 8.5%. The elevation profile is also absolutely wrong.Who can fix this? 

I apologize if this has been asked before but this notification is downright useless and distracting. I get it every Monday morning and it’s been annoying for a while. I’m not sure which category it falls under. Unfortunately, I have already dismissed it this week so cannot quote the exact message but in my notifications list I see this “You kept it consistent this week. Kudos to you! Tap to see your Relative Effort score, and keep it up this week”. Would it be under the Progress Completion category? Does anybody know?Thank you!!!

So since I did Manchester marathon a few weeks ago I've noticed every activity that uploads no longer has a map showing under it. It just shows the run and basic details but there is never a map to view either on the summary screen or when I go into the activity.   Everyone else's maps appear as normal on my feed but just not mine, I've checked all settings and can't see anything obvious and I certainly haven't changed anything and in the past the naps have always been there. Any ideas ?? 

I record my walk as a run on my watch as it doesn’t have a walk option. When I have finished it I change it to a walk on my phone. I just noticed that it is being added to my run total for the week in my club that records runs so I have moved up on the list but I have only walked and not run today. I have deleted the walk activity but it is still showing the extra miles on the club stats board. I don’t want people thinking I am cheating as someone in the group has been saying mean things about me so I’m worried they will say I did this on purpose. 

It is good to see that Strava is taking steps to reduce this the abuse of ebike riders dominating leader boards - primarily for older rider categories (in my subjective observation). I know a number of these riders and AI and other automated techniques are indeed having a good impact, but by no means solving the problem. An equally powerful way would be to place emphasis on riders - Every top 10 rider on every leaderboard age category needs to consciously confirm that they are NOT using an eBike (for example, A pop-up notice requirement would require a confirmation before saving the activity). My guess is that many riders simply forget to list as an eBike ride, but there are many that simply abuse the system. Requiring them to formally state that they are NOT using an eBike, is a powerful psychological driver. Also, once this is done, peer pressure would take place given that any mis-classified ride would then be intentional - Currently it is too easy to say “OH, I forgot”, or “I wa

I forgot to turn off the Garmin after a 3 mile walk. Due to inaccuracies the GPS still records distance over time, even though the watch was sitting on my desk, so after 11 hours it gave me an  18 mile distance total. I knew how to trim the invalid distance off my log record, but the activity still shows a ribbon for my longest walk, which is not correct, my longest walk was 12 miles two years ago. I don’t know where to look for records of my longest distances or how to correct that it has the invalid 18 miles as my longest walk. I realize that it could be that it just takes time for the corrected data to automatically change what is my longest distance, so maybe this will fix itself.

After completing an activity, in the past you could go to the Results-Segments list and see all the segments completed; where you could then click on a segment and see it highlight on the map, not just show the individual segment by itself on its own map view.  How can you see the segment highlighted within the full activity map?  The goal is to be able to see exactly where the segment lies within the whole map of the ride/run activity you completed?  Showing you only that segment view by itself doesn’t do much good in trying to see where it was within your activity.  It looks like Strava swapped this out at the same time that added “Best Efforts”, where you don’t need a best effort list on a ride where each route is different and best effort means very little.  

Quick question: when manually adding an activity, do I enter my moving time or the elapsed time?It’s a swim activity (not a race).Thanks!