Strava Features Chat

Strava does not seem to be able to post Backcountry skiing activities-what can be done to fix this?

HiI tried to subscribe with the android app, but it redirected me to chrome browser which appears to have now created a new strava account (with my subscription) under my gmail address, which is not my longstanding accountI’m trying to refund the subscription (with little success) but I also realise that means I wont be able to get the discount that was offered last week.  what should I do?

It came to my attention recently that Strava has created a blanket restriction on posting any form of hyperlink to their platform without any notification to the users posting the link. Similarly, club pages can no longer have a website associated with them and past links shared have been removed without notice. You cannot even link to Strava’s own ecosystem on a Strava post.I created a support ticket requesting information on this glaring issue and was directed to a community post the cites “harmful spam” despite no evidence of such spam occurring. Attempts to follow-up with these concerns have received no response with Support only closing my tickets without notice.To add insult to injury I’ve noticed that we can no longer copy/paste any text from anywhere in Strava on mobile. Inquiries into the reasoning behind this have been similarly ignored.If user safety is the concern then it seems odd that email notifications still contain links as the scrubbing occurs at a step after the post

Recently changed my running watch and now summary data does not show HR stats. Permissions are correctly enabled. I don't want to see Power I'd like to see HR data back again. Any suggestions. Thanks 

Is there a way to mark a Hike or Walk as a Race, so that time spent taking breaks is included in stats? Last year I completed the Mammutmarsch, which is a 100km walk and something I would consider a “race”.I would like my activity to better represent the actual time it took us to complete it, as well as the km/h and pace and everything else.

Is there anyway to add pets to an exercise!? I’d love to add my dog who trains with me everyday. Even if it was like the gear/shoes! 🐶🙏

I have a Samsung Watch with Strava on it, I am not using my phone when running. First, I had no subscription and only showed avg time/km. Now, I have only current speed/km. But, now I can't measure if I am still on schedule for average during my run. I have bought subscription to see both, but this is not possible? Thank you in advance.

The simplest way to clean-up segment leaderboard

 There’s an icon for Alpine skiing, but it doesn’t work.  Uphill distance in the chairlift is included (!!) so speed is completely skewed.  Also, non-sensical segments, perhaps from summer hiking or mountain biking (?) are included in stats.  The alpine skiing icon should be removed from the list of sports that Strava “supports” until this is fixed!  The stats make absolutely no sense for downhill skiing and they are extremely misleading until you use another app to see your real stats and then figure out what the problem is with Strava.  

Anyone else having issues with the strava app on the iPhone? I did a run this morning. Struggled to load it via the Garmin watch. I can’t see any fresh feed updates since yesterday. I know friends have done an activity. But I can’t see them. This is the same for when I log on online too. Rather frustrating. I’ve logged out. Logged in. Deleted the app. Re installed the app. And also turned the phone off and on. Still the same. 

Under activities there is no option for ski. Also map types there is no winter map. Any advice?

When searching your activities on the mobile app, search results are returned in non-chronological order. When I do interval workouts, I will leave a note in the "private notes" section stating the type of interval I did. When I go to "My Activities", before executing a search the activities are listed in chronological order. Once a search is executed, say for "intervals" I get back all of the proper results, but the order of them is all over the place. I believe they should still be in chronological order. Thank you! Also the little auto save statement for this text box should probably be in my local time. Its not. Just saying.

Is there any way to set an annual cycling distance target which does not include the virtual kilometres (in my case from Zwift)?  I like to track my outside distance, not the amount of spinning I do in my cellar, but can’t seem to separate the two.  Surely a basic requirement?

I am trying to create a training plan for my next (first!) marathon, that takes place in Copenhagen May 11th.But it seems like I can only create a plan for 12 weeks….!! Does anyone know if that is the only option for a marathon plan? It would be really nice if Strava could provide a plan for a longer period, e.g. 16 or 20 weeks. It seems really odd that everyone should be able to train to a marathon in 12 weeks, regardless your age, fitness level, weight etc.

This is a workout I’ve just done. 1 hour of weights, 10 minute run, 10 minute row, 50 minutes exercise bike. The x-axis is meaningless. It should be time based, not distance based. 

I am very lucky and grateful to live in a state with so many mountain bike trails available. I recently started volunteering for a bike oriented group in my state and went to an event they put on here in Michigan. My husband and I helped close the event at the end of the day and just that part involved lots of work. I don't know that many people actually realize how much work goes on before, during and after for sports related events whether they be free or pay for. So many people volunteer their time and energy into creating these events. Also a great deal of time goes into trail maintenance for things like daily use all the way to pay for events. In general this work is completed by volunteers. It seems like it would be worth trying to give these people the opportunity to get recognized for their time volunteering. It's not for bragging, in my opinion, it would be for well deserved recognition and appreciation by those who get to enjoy the fruits of their labor.

Hi, I recently learnt from my wife that Strava shows the following pop-up which allows her to quickly edit her latest activity, which is a feature I've been longing for for ages, as I've multiple bikes that I need to update my every single activity to ensure I chose the right one.However, this pop-up is not showing for me. We're both using iOS, though she's using iOS17 while I'm using iOS18. I don't think that matters though. I can't seem to find any setting in Strava for this though, nor find any feature announcement from Strava on this. Can anyone shed any light on this? Thanks in advance! 

In the January 400 minute challenge for 2025 the leader board is shown, as of 5th January, with the leader on 1197h.That is ridiculous and makes the challenge result information not worth having.The stats need to be correct.Just show hours accumulated in January, that’s all.N OVERALL NAME TIME PROGRESS 1 Manuel Lecke 1197h 16m 17,959% 2   Aleksejs Pozdnakovs Ventspils, Ventspils, Latvia 88h 31m 1,328% 3 Chong-bok Kim 81h 32m 1,223% 4 Lindsay Palmer Kitchener , Ontario 60h 26m 907% 5   Eufrasia Raiani 59h 29m 892%

HelloFor the personnal heat map, we have the option to click and show home-work routes. But it’s not possible for the global mondial heat map. Exemple for Belgium, there is a large area whitout any electric bike… but in my case i use it only for “home-work routes”, not for leisure i mean. And so my moves are not visible on the global map as you can see the picture below.Is it possible to have also in the settings of the global world map the possibility to add these home-work routes and have really all the moves of Strava?Thank you 

After I save a route on my web account,   I am unable to find any the saved routes on the iPhone app. Where are my saved routes in the iPhone app?

Good morning, For the past week my iPhone Strava widget has not been updating with correct mileage. I assume this is a known issue based on what I’ve read on Reddit, but didn’t see a topic from 2024 on this topic. I’ve tried removing and re-adding the widget to no avail. 

I’m using the app to track my walks this year, I don’t run. I went to my statistics and they are empty, it seems you only offer statistics for running and cycling? Is there a place where walkers can simply see how far they’ve walked so far this year? 

Hello everybody,I’m new around here. First post on the Strava Community Hub.I have a question. Is it possible to share a Strava Beacon with a satellite map instead of what appears by default?Thank you so much in advance.Regards,Pedro 

Hi. I often find my activity time is cut short when viewed via the monthly summary. Sometimes by an hour. Any ideas? 🤷

I checked my Strava and saw this a few days ago and I am unable to fix this. There is no activity on my feed that shows this, just my profile. Any ideas to fix it?