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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,431 Topics
  • 5,835 Replies
1431 Topics
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X333_2Hub Rookie
posted in Strava Features Chat
iPhone 8 Low Power Mode Notfications

My wife (65) has an iPhone 8 with 98% battery, it's quite new, but it runs out on long runs so she is trying low power mode that I setup. This allows her to stream a radio station and strava to keep going in excess of 6 hours (she needs that when she tries a marathon).  The announcement comes through starting run, but there is no kilometer announcements so she doesn't know how far she has run. If I take it out of low power mode, the announcements are back. I have looked at the iPhone notifications settings and they are all on for strava and have looked at the in-app settings and they also say the notifications are on. My question is simple: Is there some way I can ensure the kilometer announcements remain on when the phone is put into, or goes into, low power mode? Thanks for any help. Kevin

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11 months ago
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alanseptian2001Hub Starter
asked in Strava Features Chat
Bugs in latest version (?)

Hi, first of all I haven't updated this app for a while and there's no problem with the old version. But yesterday, when I tried to update it to the latest version (336.11), there seems to be a bug or something wrong with this latest version. I encountered a few issues:The routes/maps are messy and also the max speed is nonsensical.On the homepage, none of the activities from my friends that i followed are appearing.Can someone please provide a solution, thank you 🙏 

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11 months ago
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foothillsHub Rookie
asked in Strava Features Chat
Weekly Mileage Total Removed for Free Accounts

I noticed when uploading today that my weekly bicycle mileage is no longer available for my free account. I now have to keep track by hand or by looking at my bike club link to see what the mileage is. The feature has been replaced with the following. 

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11 months ago
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lagHub Rookie
posted in Strava Features Chat
Distance being taken into account on "Workout" activity, leading to wrong data

I've just had a spin class (while wearing a chest heart rate monitor) and, when finishing the activity, I chose a wrong sport by mistake (I don't even know what it was anymore). After editing that (I've tried a bunch since, but it's on "workout" now), it shows an elapsed time of 30+ minutes (which corresponds to actual active time), however it also accounts for a distance of 0.37km (a bunch of jagged lines around the building) and a matching moving time of 5+ minutes, leading to big distortions in the heart rate data and graphs. As I understand it, the "workout" (and others) category should ignore the distance data, no? Perhaps the fact I at first chose a sport that accounts for distance permanently screwed it up and is not being corrected even by editing it? Any suggestions?

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11 months ago
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Cliff_SaundersHub Starter
asked in Strava Features Chat
Apple Watch SE issues

I have an Apple Watch SE. ever since the new software was downloaded I have been having issues with Strava. It will not start my activity right away and sometimes it will crash and reload mid run.  Am I the only one with these issues?

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11 months ago
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SchepersHub Rookie
asked in Strava Features Chat
Course categorization, or difficulty score

Would be great if Strava could categorize courses, or offer some kind of difficulty score.  (GAP doesn't do it).  When watching the Tour de France, they have categories for the hills.  Would be great if you could categorize individual hills during a run, but better yet to categorize the entire course.  Boston may be net downhill, but it's a lot tougher than running a flat course.  Courses that have hills at the end would be more difficult than the hill at the beginning.  There's a lot that goes into that determination, just hoping someone can come up with a good formula.I just think it would be a very interesting conversation piece for people to be able to talk about the difficulty level of the courses they've ran.

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11 months ago
Tyleet
TyleetHub Starter
asked in Strava Features Chat
Strava Beacon not working anymore

Hey all,I have been trying to get this figured out and I am stumped.  My emergency contact accidentally responded "off" to the automated Strava Beacon text and now they are no longer receiving my strava beacons when I head out for a run.  Anyone else dealt with this?  Do you have any ideas on how to reenable the strava beacon texts? I use a garmin and have had no previous issues.Thanks!

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Tyleet
11 months ago
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ArthurrHub Starter
asked in Strava Features Chat
Hidden start & end for virtual rides

Start and end of virtual rides are hidden, at least on Rouvy. Until we are all robots living in the matrix, I'm sure it's ok to disable this. 

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11 months ago
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WallyHub Rookie
asked in Strava Features Chat
Mt. Kenya.....!???

Where the **bleep** has Mt. Kenya come from against my name....? Is it just a little something Strava adds for fun.? I have absolutely no connection with Mt. Kenya, the mountain or the country and can't remove it from my profile... If it's just a thing 🤷, what's the point...!Oh & now I'm " Shkhara ".... 🤔 🤔 & TIA. 

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11 months ago
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jeffbHub Rookie
asked in Strava Features Chat
Adjusted Heart Rate Zones

Hi all.  I've made some adjustments to Strava's heart rate zones that better fit me, rather than just using the "auto calculate" based on my max HR.  The changes were saved but when I go back to past activities, the HR Analysis page is still showing time grouped into the old zones.  If I click on the bottom link "Based on your heart rate zones", it shows my updates.  Why doesn't Strava re-group the HR data from previous workouts into the adjusted zones??--Jeff

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11 months ago
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DrBrettoHub Starter
asked in Strava Features Chat
Custom Heart Rate Zones. I have them set up, Strava ignores them.

Hi.  Another ride today with my custom HR zones. I use more physiologically relevant zones, with particular attention to the "orange" zone (from memory about 75% to 85% of max).  In any case, I have custom zones that focus on the 65 to 100% region. However, my HR histogram uses the default HR zones.  Why?  The only thing I can think of is that I upload it from my Garmin 810.  But those aren't my Garmin HR zones.  Why would Strava apply the default zones when I have entered and selected custom zones? Am I making a rookie mistake?  Are the programmers making rookie mistakes. Yes, I'm a long-time subscriber.  This feature is the main reason.  To be more accurate, I subscribe in the hope that one day this will work.  Is it hoping for too much?

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11 months ago
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blhuissierHub Starter
asked in Strava Features Chat
Local Legend several effort not counted

Hello, On this segment : https://www.strava.com/segments/5202101/local-legend I did this effort 6 times in the last 90 days and my profile shows that I only completed one effort 😕😕 Any idea why ?

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11 months ago
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juniorcondeHub Rookie
asked in Strava Features Chat
Live Segments

HelloSomeone can help me?i want to hace live segments on my Garming 1040 but i do not know hot to do it, i already have strava premium 

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11 months ago
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JimDHub Starter
asked in Strava Features Chat
Kms instead of Miles

After I updated the app today, my training diary and progress graph have switched to display in Km, despite opting for Miles in settings. Activities in the feed still show in miles. I’ve toggled from miles>Km>mile in settings a number of times but the training diary and graph still show Kms. Wtf?

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11 months ago
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plpintoHub Rookie
asked in Strava Features Chat
Goals Missing from dashboard

Either I recently changed my settings inadvertently or the goals have disappeared from the dashboard page.  If you navigate to DASHBOARD / GOALS - that block HTML on the right that shows you goals used to be on the side of the dashboard screen.  Now it's gone.  Maybe it's a performance thing, or maybe they want more clicks.  Either way I used to like seeing there.  And sorry if it's me changing a setting somewhere. plpinto 

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11 months ago
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KrystalHub Starter
asked in Strava Features Chat
Group Activity Organizer

Is it possible to show the organizer of a group activity as the group itself rather than the individual who posted the specific event?

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11 months ago
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sshoresHub Rookie
asked in Strava Features Chat
Can't share routes anymore? SOLVED

**found out that it's a private route which I can't change to public**I have been sharing my created routes with my riding partners for forever but with the new update there doesn't seem to be an easy way to share my routes with my riding partners.  Where can I share via text like before on an apple device?

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11 months ago
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CometmanHub Starter
posted in Strava Features Chat
Route Creation

Tried to create a route the last two weeks and it detours me into roads I choose not to go..In other words, route creation is useless because Strava changes my route and will not let me select roads wish to ride.  I have looked every place for a fix and toggled everything to change preferences.  Strava support said use manual route...which is possible.  HELP

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11 months ago
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JohnnySimHub Rookie
asked in Strava Features Chat
Using saved routes on android app

I navigate using saved routes on my android app. In the last few days the app has stopped opening my saved routes. I've tried on two different mobiles and get the same message "server not responding please try again later" Saved routes will open using my windows laptop. I've tried logging out and back on but to no avail.

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11 months ago
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mruscoeHub Starter
asked in Strava Features Chat
Manual input of training impulse

Is it possible to manually input training impulse on the Freshness and Fitness page? Power meter wasn't working on a recent ride, so no entry was made on this Strava page. A significant uptick in fitness would have occurred if the data had been registered. So my fitness curve is not reflective of actual fitness. On Training Peaks, data can be manually inputted such that it adjusts fitness based on your estimates. Even if not totally accurate, it seems better than a curve which doesn't move at all based on the lack of data. Thanks.

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11 months ago
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ET1Hub Starter
asked in Strava Features Chat
Strava Features

As a Strava user for over 10 years and several as a subscriber member; it is truly disappointing to continue to use the app and find Strava has removed access to every possible feature to those whom are not a subscriber! Sad that an app that many use to better their health by monitoring their activities and search for motivation to improve; you only find disappointment that every feature is a must subscription driven! Did you ever think of young students who are staring out a sport and they cannot afford a subscription. Strava has millions of paying subscribers sad you are so money hungry! 

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11 months ago
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cleanhatHub Starter
asked in Strava Features Chat
Moving time and elapsed time not correct

The last three times I have run using Strava it has incorrectly had my moving time less that half the time of my run. For example this morning I ran 12.3km in 1 hour 11 minutes (without stopping) yet my moving time is listed as 29 minutes.As a result my average pace is completely wrong and all segments are wrong.It is correctly tracking the distance I have covered so don't see how this could be a gps issue? Also I have used RunKeeper simultaneously, which has worked fine. I am having to delete my Strava activity and port from RunKeeper.Any idea what is causing this? I have been using Strava with no problems with my phone for a long time so don't understand why it has started doing this?

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11 months ago
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richard_h20Hub Starter
asked in Strava Features Chat
I would like to have public strava challange with pulic leader board. How I do it ?

I would like to start Jan - Dec public challange. How I set it up ? Thanks for support. Best. Richard

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11 months ago
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trailblazeryHub Rookie
posted in Strava Features Chat
Ability to customize stats shown in feed highlight

It would be nice to have more options about what to show in the main feed in the activity highlight. For example: if I go on a run that has on average 101ft per mile run of elevation gain, the total elevation gain of the run shows in the feed highlight, otherwise it does not. Having more granular control over what is shown by default for each activity type would be nice.  Right now it seems determined by activity tagging, for example, indoor cycling vs ride.  For indoor cycling the power is shown in the feed, otherwise you have to drill down. There is no way to know these rules without experimentation and no way to control them right now. Also I've noticed recently some activities are not showing the total moving duration unless you drill down into the specific details, even with no segments or achievements.

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11 months ago
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JamieGHub Starter
asked in Strava Features Chat
Hide an address

I'm not sure which API/Mapping service that Strava is currently using, but it is impossible for me to use the privacy feature to hide my home address.I live in Bahrain and the address system here is messy, so identifying an exact address is pretty difficult. Previously I could hide an address using GPS coordinates but that doesn't seem to work any more either.Anyone else facing these issues or have a better solution for me? I'm not really interested in hiding the start/end of all my activities as I don't really care when I start away from home.

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11 months ago

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