Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Why is Strava so different from Garmin?

So I was only using Garmin, not Strava, this morning on my run. I turned Strava on only when my run was complete. Logic would dictate that Strava got all of the data for my run from Garmin. Then why are they so different?     

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Resolved! Syncing multi-activity from garmin to strava

Whenever I select a “swim/run” activity on my garmin watch, when it syncs and uploads to strava, it uploads each time I swam/ran as an individual workout. So instead of uploading onto strava as one whole workout, it looks like 12 small individual wor...

Resolved! Importing Data From An External App

I'm completely new to Strava. I've been rowing on a Concept2 machine using a VR app called Holofit for a couple of years now.  I'd like to import my rowing workouts into Strava.  The Holofit Companion app has a feature that allows connecting to Strav...

Bill333 by Shkhara
  • 7 replies
  • 4 kudos

Resolved! Issue with heart rate on One UI 5

Hello I recently updated my Samsung Galaxy Watch 4 to One UI 5, since then I have issue with getting heart rate when I'm doing exercise (I mostly do running).Sometimes it only shows a static number from start till end, sometimes it gets only zero, so...

Resolved! No GPS fix on Google Pixel Watch 2

When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success.  GPS position is allowed and the GPS is set to accurate position. Would...

HCF by Shkhara
  • 1 replies
  • 3 kudos

Resolved! Map and segments not appearing

I recorder a ride this morning on my Edge Explorer 2. It synced fine on Garmin Connect (and a map of the ride is visible both on the device and on Garmin Connect), but no map is showing in Strava and no segments are matched. Even more strange is that...

jj31 by Mt. Kenya
  • 1 replies
  • 0 kudos

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