Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Apple Watch App and headphonea

Hi.  I’ve just started using an Apple Watch with the Strava App.  I run better whilst listening to music but for some reason the Strava App on the watch does not give its audio cues through the headphones and I can’t figure out how to set it up. if I...

Resolved! Tomtom Sports

Hi everyone, does anyone else use a TomTom watch to record their runs and then upload to Strava via the TomTom app? They announced last week that they are closing it down at the end of September, meaning users will no longer be able to upload their r...

Resolved! Xiaomi Smart Band 7 connecting difficulty with Strava

I have the band and Mi Fitness app on my iphone 11 Pro. Strava has authorised access . Yet when i start a run and click on the Strava Heart icon it cannot find my Smart Band 7 and so my heart rate is not recorded with my run data.how to solve this ? 

BogeyBok by Mt. Kenya
  • 3800 Views
  • 3 replies
  • 0 kudos

Resolved! Virtual Handcycle

My Ergometer supports two modes: normal "bicycle" mode, and "handcycling". When it synchronizes the activites with Strava, I could manually change the sport type to "Handcycle" prior to the recent updates.Since the recent updates, new activities are ...

Resolved! Apple Watch Low Power Mode(s) - Fewer GPS Readings

Is the Apple Watch Strava app affected by the new Low Power Modes for Workouts. Does switching on these setting affect a Strava Workout? And if not - can they be integrated? 1. Simple setting - Low Power Mode 2. Advanced setting - Fewer GPS and Heart...

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phirst by Pico de Orizaba
  • 3399 Views
  • 9 replies
  • 13 kudos

Resolved! Starred segments not uploading to Edge 830

Looks like this has been a problem for over a year, Strava says its a "known problem". If that is true its known who's problem it is, Strava or Garmin. Strava's bandaid is to unstar all the segments and sync the device to flush the segments, then re-...

wobots by Mt. Kenya
  • 599 Views
  • 2 replies
  • 0 kudos

Resolved! [RESOLVED] Unable to link Samsung watch with Strava

I have Strava app on phone and watch, when following instructions on watch it points me to - https://watch.samsung.strava.com/ When I access the site I get the following error - {"message": "Internal server error"} I have tried different browsers on ...

AB6876 by Mt. Kenya
  • 3500 Views
  • 13 replies
  • 25 kudos

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