Insider Journal

Hello Everyone,Welcome to our Devices Integration Spotlight Series. We wanted to put together a series of articles that revolve around the popular devices that are integratable with Strava. In this series, we will cover how to use the integration, frequently asked questions, common issues that may be experienced, and troubleshooting steps/workarounds that can be used to resolve those problems. Let’s kick things off with Apple Watch.Apple Watch and Strava IntegrationCurrently, there are two different methods of recording and syncing activities in Apple Watch to Strava. Apple Health Strava app for Apple Watch OSRecording using the Apple Watch native workout app (Apple Health) and Syncing Activities with Strava.For Activities that are recorded using Apple Health you can sync those to Strava using our Apple Health integration Linking Accounts On the mobile app, open your settings from the gear icon in the upper corner of the You tab. Select Manage Apps and Devices > Health > Select t

Hello! My name is Geode and I am a member of Strava’s Community Management team specializing in account access inquiries. This is the second of two parts of my Account Access series. In Account Access Series, Part 1: Log In, we worked on troubleshooting basic issues like password reset, email update, and locating the email address associated with the account. Now in Part 2, we are going to traverse the bumpy trail of duplicate account issues, so get those trekking poles out!Note: Start with Step 1 below to diagnose the issue you are experiencing. Then go to Step 2, the recommended section to troubleshoot the diagnosed issue. Most likely all the information needed to resolve the issue you are experiencing is included in this article. Let’s get started! 01 DiagnoseWe first need to correctly identify the root cause of the issue you are experiencing. Below are the most common locate or merge account issue descriptions I hear from athletes. Based on the description, I usually know which dir

Running Workout Analysis GuideThe Workout Analysis screen provides you with a thorough breakdown of your activity’s lap data. You can view each individual lap’s stats including pace zone, average pace, distance, time, and heart rate.To take full advantage of the Workout Analysis, your activity must be tagged as a “workout” and your device must be capable of recording laps. You need at least two laps in your activity for the Workout Analysis to display.Two important notes here:Our mobile app does not allow you to create laps in your activity.  This feature will not work for the auto-generated mile or kilometer splits Strava creates on your activity. Let’s quickly talk about Splits vs Laps.SplitsSplit times are calculated using moving time on run activities loaded to Strava. This calculation happens during the upload process and is not related to any laps your device has recorded. The splits will default to miles or kilometers based on your preferred measurement. You don’t need to take a

Celebrating Our Hub Superusers: Meet ​@VikKToday, we’re excited to continue our series highlighting some of the incredible individuals behind that spirit and behind the Strava Community Hub: our Community Hub Superusers.In this spotlight, we’re proud to introduce ​@VikK, a dedicated runner from the UK who brings extensive experience, a love for exploration, and a passion for helping others to the Strava Community Hub. Whether he’s sharing insights, troubleshooting issues, or encouraging fellow athletes, his presence helps make the Hub a welcoming space for athletes everywhere to connect, learn, and grow.Tell us a little about yourself!I'm based on the edge of southeast London in the UK, which means I'm super close to the countryside, the coast, and loads of hilly terrain – plenty of options for exploring!These days, I run four days a week, mostly at a super slow pace to stay injury-free. I like to vary my routes so it's not always the same, and I'm currently working on a few challenges

Hi there! I’m Bryant, and I’m part of the Strava Community Hub Team.My role involves keeping the Hub a great place for athletes to connect, ask questions, and share experiences, and a key part of that is actively moderating the community to keep it welcoming and informative. 🏃‍♂️ My Strava Story 🏀I first started using Strava in the beginning of 2021. I mainly play basketball so I always use Strava to help track my conditioning. Whether its playing pickup games or dribbling the basketball up hills, I use the data to see how long I can go without a break.What keeps me motivated to move is pushing myself to be better than I was before my achilles injury in late 2023. Although this is difficult to comeback from, I know Greatness is built from tough times instead of easy ones. Nothing can pull me away from the court! 💬 What I Do in the Community HubI wear a few hats when it comes to the Community Hub. This includes helping answer questions, merging posts, checking up and providing update

Do you enjoy analyzing your Strava data?  If so, check out the Training Log!   Strava subscribers can access the Training Log to view all of your training in one place, it's visualized to show your progress and highlight important stats. We’ll update your Training Log every time you upload an activity.How to access the feature:Mobile: Strava App > You Tab > Progress > Scroll Down > Training LogWeb: Strava.com > Training Tab > Training Log 01 Hi Training Log, Have We Met? The Training Log was a feature I rarely used 😞 Prior to the previous year, my uploads to Strava were fairly simple:Run three or four days out of the week 1 or 2 Strength Training WorkoutsBasic stuff right? 🤔 🤔I uploaded only two activity types. This made me feel like I didn’t need to check out my Training Log at all 🙊. If I was to look at my Training Log, it looked the same the entire year and it was fairly simple 😴. Here is a screenshot below of how it used to look: Web Screenshot 📸:  Mobile Sc

Hey everyone! 👋Here’s your regular roundup of what’s been happening around the Community Hub in the last couple of weeks. Whether you’ve been head-down or just checking in, we’ve got the highlights for you! Check them out below Discussions🏃‍♀️ Hormonal contraception - running performance@Rolio sparked a great convo on how hormonal contraceptives may affect running. Members shared personal experiences and research, highlighting the need for more discussion and study on this topic. Helpful answers🔋 Merging Activities & Keeping Power Data​@TijR asked about merging activities without losing power data. Fellow users like ​@arc88 chimed in with tips: using FIT or TCX files seems to be the best way to keep everything intact. ⏳ ​​​​​​Stuck on “Processing Activity”?A few users, including ​@abrahammoncherry , had runs stuck on the “processing” screen. Looked like a short-term issue on Strava’s end, which is now cleared up and syncing is back to normal. ​ ♾️ Are Samsung laps supposed to Sy

Hello! I’m Kimberly, and I’m part of the Strava Community Hub Team!I help make sure the Hub stays welcoming, informative, and a great place for athletes to connect, ask questions, and share their experiences. My Strava StoryI started using Strava a few months before I started working here in 2022. I used it to track simple walks and bike rides. Over the past couple of years I have branched out and now use Strava any time I’m being active. I don’t do races or compete competitively, but I do it for the community, which Strava has made that much more fun!  You can find me hiking, biking, running, paddleboarding, fishing, and playing pickleball, all around Colorado!Girl fishing in lake from beach with dog playing near her💬 What I Do in the Community HubI’m here to help answer questions, surface helpful content, and keep things running smoothly behind the scenes. You might see me publishing articles, merging posts, tagging Known Issues, or highlighting great answers from fellow athletes. ❤

Strava is more than just a place to track miles or chase personal bests; it’s a vibrant community powered by athletes who uplift and support one another. Today, we’re excited to kick off a new series highlighting some of the incredible individuals behind that spirit and behind the Strava Community Hub: our Community Hub Superusers.In this first spotlight, we’re proud to introduce ​@Jana_S , a passionate runner from the Czech Republic who brings energy, empathy, and expertise to the Strava Community Hub. Whether she’s sharing tips, answering questions, or encouraging others, her presence helps make the Hub a welcoming space for athletes everywhere to connect, learn, and grow.Tell us a little about yourself!I’m based in Czech Republic (Central Europe). I’m a hobby runner—I only started in my 40s, but it’s become a great way to unwind and discover what my body is actually capable of. The great thing about starting later in life? All your PRs are still ahead of you! When did you first star

Hello Everyone,Welcome to our Devices Integration Spotlight Series. We wanted to put together a series of articles that revolves around the popular devices that are integratable with Strava. In this series, we will cover how to use the integration, frequently asked questions, common issues that may be experienced, and troubleshooting steps/workarounds that can be used to resolve those problems. Let’s kick things off with Samsung Devices. Samsung and Strava IntegrationCurrently, there are three different methods of recording and syncing activities in Samsung devices to Strava. Samsung Health Strava app for Wear OS Strava app for Tizen (older Samsung wearables)- due to the end of life for the Tizen OS in 2025 we will only be covering the first two methods  Recording on Samsung Health and Syncing Activities with StravaActivity syncing works in both directions with Samsung health. However, while all activities will be synced from Strava to Samsung Health, only activities containing GPS dat

Hey everyone! We're excited to launch a brand new way to keep you in the loop with everything happening in the Strava Community Hub: ICYMI (In Case You Missed It)!On a regular basis, we'll be rounding up some of the most interesting discussions, helpful insights, and questions that popped up in the Hub that you should check out or may could use the collective brilliance of our community. Our goal is to make sure you don't miss out on helpful information, highlight areas where your expertise can make a real difference and give kudos to you, our community! Think of this as your quick and easy way to catch up on the pulse of the Hub! To kick things off:  💡 HighlightsDiscussionsGrowing a Strava group: A helpful thread by ​@dariennns where members like ​​@BryanC and ​@Rixter are discussing strategies and sharing advice for growing your Strava group. Lots of great insights being shared! Have tips to share? Keep the conversation going!Helpful answersDisplaying Heart Rate in Segment Results:

Hello!My name is Geode and I am a member of Strava’s Community Management team specializing in account access inquiries.So, let me just say it… Login and account issues are frustrating!But, I have tools and I am here to help. Let’s work together to resolve the issue you are experiencing and get you back into your account.Start with Step 1 below to diagnose the issue you are experiencing. Then go to Step 2, the recommended section to troubleshoot the diagnosed issue.Most likely all the information needed to resolve the issue you are experiencing is included in this article.Let’s get started! 01 DiagnoseWe first need to correctly identify the root cause of the issue you are experiencing. Below are the most common log in, email, one-time code, and password issue descriptions I hear from athletes. Based on the description, I usually know which direction we need to go to resolve the issue. This does not always seem like a direct path to the athlete I am working with, but trust me as we navi