Ask & Troubleshoot

Today under  following tab the activities of those athletes are no longer listed by recent date. The dates are completely random making it almost impossible to acknowledge their efforts with kudos. Many of them participate in multiple activities per day and I've been scrolling endlessly to find everyone.It was working fine the morning of 5-28-2024 however, by the evening was a scrambled mess. If this is a new feature it's a nightmare. I can't find their daily activities by club due to the amount of members. Please acknowledge.

Developers! This is the kind of spam I ended up having to pay for an account for so I wasn't constantly bombarded with internal ads. Now I have them to my paid for account. It's unacceptable. Can anyone advise how to turn this spam off in the app? I cannot find it. Is it possible with a REST request or similar via your API?I have no requirement for anything like this. My alternative is to turn off notifications from Strava completely.

Wanted to create a monthly leaderboard for my run club but yall lackin . Does not return the date or no information about the time frame of activities pulled from the recent activities endpoint. I would think that it would be useful if it could atleast pull reference date set of club activities i.e. for a particular month or two weeks minimum rather than set number of days.It is a problem to even use the monthly challenges because I have to manually invite all my club members to the challenge and there is no provision for an invite link.

Can we have an option to turn off activity name display? Aesthetically, would also be nice if it's displayed lower than presently. In the example below, having the text sit above Run (can even be all caps and slightly bold would look much better.

Hi, I'm currently in the process of building a website for a charitable organization that hosts cycling events to support various causes. Our participants pledge to ride a specific distance within a month and receive donations to aid them in achieving their targets. As a feature of our platform, we're integrating the Strava API, enabling users to link their profiles and monitor their progress towards their cycling challenges. However, I encountered an issue during testing: 'Error 403: Limit of connected athletes exceeded. This app has exceeded the limit of connected athletes. If you are a developer of this application, please contact Strava developer support for instructions on how to request a quota increase.' I was just wonder how to request an increase in the number of athletes allowed to connect to our application. I have already submitted ou

Hi guys.My name is Gilnei, I'm from Rio Grande do Sul (RS). e were hit by a flood here in the state.We made a quick application to raise funds and help our state. It consists of a challenge, where athletes cycle in favor of RS. Each km driven can be "Purchased" by a donor for R$10.00.The application is 100% functional. However, Strava has limited us to 6k daily requests, which is hindering people who are live cycling on a roller. Could anyone "Lend" a set of API keys to complete this challenge? Our limit opens at 9 pm, which is when the challenge has already ended.Our website is https://ajudeors.windfit.appThanks.

Hello everyone.We've recently submitted one application to Strava approval. However, I didn't find somewhere where it says how long it can take for approval, nor somewhere where I can check the approval status from time to time.Can anyone help me find out where I can consult this?Thanks in advance.

I'm trying to find segments that match with my trainings, but it is not possible to filter then by distance/grade. There is only a category filter, and doesn't help so much

I've inserted manually an old marathon effort (1994) and the best efforts table by distance hasnt been updated, some idea about what is going wrong ?Many thanks

Hi all, 👋Wondering if there is any help on what I might be doing wrong, I am building an app and have implemented the OAuth with the following scopes when i user signs in and adds the app. The scopes are read, activity:read, activity:read_all and activity:writeI can use the token that I get to get a list of all my activities, but when I try to get the activity using an ID returned from one of my activities in the list I am receiving the following 401 error."field": "Not allowed to view unauthenticated activities",What I don't understand is the activity is not hidden, or private, it is available to everyone.  I am confused why I would be getting this error.Any help or guidance as to why I might be getting this error would be appreciated.TIA

I'm trying to flag an activity that has drawn the attention of people in a Strava club because it's ridiculously fast for the activity. Probably the guy forgot to turn off Strava when he was done and then drove off in a car.When I fill out the form and click the flag button I just get Strava error page that says "Sorry, this one stays red." Which I could mean anything from a 404 to something seriously broken. Whatever the case, I can't flag the bad activity.

Hello, I would like to ask why my Strava app is not displaying my steps count, while my friend's Strava app is showing it. Can someone please help me with this? Thank you.

I have been a member since 2018, recording many activities with heart rate monitors, but I can no longer can see my Fitness and Freshness, as below. Is there anything that I may do to bring back these stats? For context my activities can be seen at https://www.strava.com/athletes/32326539 .

It would be great to be able to select more sports for Clubs. In addition to run/swim/bike, our group paddles a lot, flat and white water. It would be nice to be able to 1- plan for example kayak activities int eh club, 2-have the kayak activities counting the leaderboard.Thanks

In Strava subscription, I can see how to view time-in-HR-zones for each activity, individually. I have also looked at the Fitness and Freshness charts. What I cannot figure out is how to simply see what percentage of time weekly and monthly I spend in each HR zone, across all activities. That is how HR training is supposed to work: you do an 85-15 or 80-20 distribution over a time period. I've done a lot of googling on this topic and am stuck. I've even looked at copying each activity and putting in into Excel for analysis. In that case I don't need Strava! What am I missing?

Hi, does anyone know if there are Strava-compatible indoor bikes that cost under $1000? I don't need comminity training features and would rather not pay a monthly subscription. Thanks!

Last January I shifted from Apple Watch 6 to Apple Watch Ultra. At the same time, I shifted from using Nike Run Club to Strava to monitor my runs. As well, I started running much more regularly on a treadmill than outdoor. After this, the VO2 max recorded by Apple Health has been tremendously going down over the last two months, despite the fact that I increased my volume of running by roughly 30%. I checked with Apple Support but they could not give me a definitive answer. I'm wondering whether this is due to lack of syncing between Apple Watch Ultra and Strava. Anybody has been experiencing the same? Can anybody advise? Thanks

Hi everyone, first message here since I got my Membership 🙂I'm training for a marathon and noticed that Strava consistently reports better pace than my friend I'm running with who's using Nike Run. Upon closer examination we noticed that Nike applies aggressive smoothing to the GPS data, while Strava leaves lots of wiggles in. Compared to a map-based route plan the Strava distance is inflated almost 3% (!) due to the wiggles, while Nike is quite close to the theoretical map distance.This is explained in https://support.strava.com/hc/en-us/articles/216919487-How-Distance-is-Calculated but the GPS smoothing explained there is either not working or not aggressive enough. The correct value is probably in the middle between "map" and "snake lines all the way", but as it stands, Strava is giving me a better pace than I'm actually ru

I use Training Peaks app to have my activities checked by my coach based on data that I upload from Strava. I do it manually by typing/export_tcx in the address bar and then uploading a tcx file to the Training Peaks calendar. However, I noticed that TP shows elapsed time instead of Moving time by default and in order to get it right, each time I have to edit the activity data and type correct time. Why is it so and is there a way to make Strava export moving time rather than elapsed time? 

I have a garmin forerunner 255 and my activities are automatically uploaded from garmin connect to strava. Yesterday i did a 10k run but the activity in strava has 0,00km. The activity in garmin connect however shows all the right data and kilometers. I have tried to manually upload the .gpx and .fit files to strava but then the problem remains. Anyone has an idea what the problem is and how i can resolve this? Thanks!

After an event is logged and you linked the activity with someone you did the activity with. If you then go into settings to hide start and end points from that location, the start and end points are not hidden on the feed. But when you press the activity the start and end points are hidden. I also managed to link an activity to the så.e person twice.   

Picked up a Galaxy Watch 6, and when starting my weight training the watch would record my Heartrate, but not my elapsed time. I also had it randomly finish my workout, but it showed the elapsed time on the finished post. When im not viewing the workout on my watch it records the time, once i view the workout on my watch the time goes down to 00:00.I previously owned a watch 4 to track my weight workouts, and never had a problem. 

I'm going for a total elevation gained goal for 2024 - across all human powered sports (hike, run, walk, trail run, ride, backcountry ski). This should be covered by the Yearly Elevation Goal on the app, but mine looks wildly off. I think it's including all my Alpine Ski elevation descended. Since Alpine Ski is lift-served, can you please remove Alpine Ski from the Yearly Elevation Goal? Thank you!FYI - outer space is 330,000ft high. A great yearly elevation goal 🚀

I tried the flyover feature today - it made a really cool video of my run. Unfortunately it completely ignored my privacy zones 😓So the only people I can show the video to are my pets. Is this a feature or a bug? Any reason to not use the shared version of the map not the user’s view? Anyone else had this issue or found a resolution?

Hi, I have some starred segments that are uphill average grade (have goals and everything), but for some reason they don't download to my Edge 830 after sync. I want to emphasize that I do see some live segments on my Garmin (about 4 out of the 10 eligible) but these ones don't download. I've tried unstarring them/syncing/re-starring but that doesn't work - I don't see them in my Live Segments collectionWould love some help fixing this - thanks!