Ask & Troubleshoot

Hi! I am quite tired of flagging men on the leaderboard who register their gender as woman and get cups and QoMs... it would be great if:- there is an additional flag option indicating "wrong gender type".- when you register with a common male name but indicate that your gender is female, you get a pop-up reminder of the rules of fair play.Thanks!Carlota

I am riding Velomobile and still would like to enjoy participating in the Strava cycling challenges. Handbike is included, why not including velomobile?

When creating long routes 300+ km not all segments are shown. I understand the reason for this due to the huge amount of segments. But would be great if the stared segments are prioritized. Otherwise they will not be loaded as part of the route to my Garmin 1040. Is there a way to fix this?

Hi everyone!  I am somewhat familiar with Strava's API both directly via HTTP and with the Python Stravalib library through my visualization app Heatflask (https://www.heatflask.com) (Client ID 12700) which I has been running since 2016.   However I have another thing I am trying to do on my own.  I have a lot of old activities that I imported from SportTracks dating from 2009 - 2014, very few of which have heart-rate data.  I would like to retroactively update RPE (https://support.strava.com/hc/en-us/articles/360032535512-Perceived-Exertion) for these activities by comparing with similar more recent efforts.   I can manually change that value one activity at a time on Strava we

Fitness scores no longer make any sense. My fitness score seems to be stuck on a score of about 19. That is 37% down on 2 years ago, yet 2 years ago I was suffering with complications related to covid and couldn’t walk up the stairs without having to sit down or run more than 1/2k without getting out of breath, whereas now I have trained and run a marathon in 4:30 and all my pace and distance is improving. The same is true for 1 year ago - still suffering from what I now know to be Atrial Fibrillation, whereas now I am running my fastest 5k, 5 Mike, 10k, etc.  

I love seeing that I have beaten my PRs, even if I hadn't planned to, but...Is there a way (I have looked and looked) to list all of my PRs in one place so I can choose which ones I am going to go out and beat?  I am trying to challenge myself to beat ones form when I was a little younger!Thanks,Gareth

On the getting started guide in the section F. Why do I need webhooks? it states: "Per our API terms, you need to implement webhooks to know when an athlete has deauthorized your API application" What about mobile only applications? We're building a mobile only app and have no intention of managing a backend server because our app does not require one to function. So are mobile apps exempt from this, or is there a special way to handle this case?

Can I change my log to show steps instead of time ?

buonasera ad un tratto non mi compare piu la mappa del percorso effettuato e non compare piu' neanche il dislivello .come posso fare

Hi all.Using a get on https://www.strava.com/api/v3/activities/, I get a list of activities.I realised that each activity in the json response is a summary of the activities, because "resource_state" : 2,So I tried to tried to get the detailed representation.Which you can get using /activities/{id}.But for that, you need the ID.OF course, I can get the ID from the first query, and then re-query using the ID, but I'm wondering if there is not a simpler way.For instance a way to get a list of ID directly, and then using that list to get the detailled representation.Thanks for any hint!  

Some days the Leaderboard shows "Today" results for each segment of my ride and some days it does not.  Does anyone know why "Today" doesn't always appear and is there a setting I need to change to always see Leaderboard  results for "Today" after my ride?

Been using STRAVA on my iPhone the last six weeks or so after returning to cycling from a years-long hiatus. I'm 74 now, STRAVA default tells me my Max Heart Rate is 190, which is absurd. How do I go about altering that little bit in my Profile on the phone app to reflect a more modest 160 or so? I can sustain 120 for a few minutes now, touch 150+ briefly w/no issues. It's the proportional representation of max vs. endurance periods I want to have presented with more accuracy.

On June 22/23 for some users of our app the upload failed for FIT files with swimming data. The response error when uploading the FIT file was:status: 404 error: {"message":"Record Not Found","errors":[{"resource":"resource","field":"path","code":"invalid"}]}Without any change on our site, the problem disappeared on June 24. The same swimming data FIT files that caused the 404 error could be uploaded succesfully. So it looks Strava fixed it.But yesterday (June 29) or the day before, the problem happened again. And it continues today. Not for all users who upload swimming data FIT files, but for some of them, in different countries on different continents.We reported the issue to Strava, added a concrete example (user id and time the problem happened) and the response was that they couldn't look into it. Because we don't know the source of this issue, and we can't reproduce it ourselves, we hoped that Strava would have a look into their log files, but it s

We would like to inform you that Strava's Korean support will end on August 1st. After this date, the default language for web and mobile apps will be set to English. You do not have to do anything to continue using Strava. Please refer to this document to change to another supported language. Our global community is what makes Strava so special. We will do our best to support Korean again in the future. Please follow this link for more information, and if you need help with this change, we'll do our best to help. – Strava Team Dream Chinese and Japanese services are available, but not Korean.are unequal

Bonjour, je viens de changer de montre. J'avais une 735xt et je viens d'acheter la fénix pro 7. Depuis ce changement, ma montre n'apparaît plus dans le feed back de la séances?! Des idées pour remédier à ça ? Merci par avance. TRANSLATION:   Hello, I just changed my watch. I had a 735xt and I just bought the fenix pro 7. Since this change, my watch no longer appears in the feed back of the sessions?! Any ideas to fix this? Thanks in advance.

Hello.When I plan a route with Strava, I can see the route as a line on the map. This no longer works. If I change the view to satellite or hybrid, the route disappears and there is no editable line (route). Mac OS X. Safari & Firefox.Is there a solution to this? Thanks a lot!

When I go to the gym, I record my workouts on the Apple Watch Strava App... If I forget to 'Finish' and 'Save' the recording before I take the watch off to shower, then it doesn't sync and effectively disappears... Is there someway to keep the recording so that when I put the watch back on it will sync then??

Hi  Could someone please tell me how I change the settings on my activities.... I would like to see max speed 

With the newly introduced per app athlete limit its clear around 15% of our athlete tokens are orphaned. Is there any way to clear these down? We're quite happy to cycle through all the valid tokens and make a "hey this one is still in use" poke to an API call 🙂Thanks 

Is there an easy way to determine how old a segment is? If not, could it be added to each segment e.g. creation date?

Hi all, I have been a full member for a number of years but only recently started to use the detailed analysis screens. I have an indoor trainer and an e-bike. Is there a way I can filter the power curve by activity type? In other words, exclude the virtual bike when I want to see  only the power curve of my outdoor rides and vice versa? I'm sure the two power meters are giving slightly different readings and skewing the results, it would be interesting to compare them against each other, Thanks in advance,

Bonjour  J'ai un problème aidez-moi  J'ai voulu modifier mon mot de passe car je ne m'en rappelais plus c'est ce que j'ai fait mais lorsque je me suis reconnecté j'ai été sur un nouveau compte j'ai donc perdu mon ancien compte pourquoi Good morning I have a problem help me I wanted to change my password because I couldn't remember it that's what I did but when I reconnected I was on a new account so I lost my old account why    

Hi there!I am looking for someone to please point me in the direction of some help for API integration for an Organ Donation event we are hosting in September called Race for Recipients.Last year we logged 11,000 activities in a week across the UK.Many participants have asked that we get STRAVA integrated with our web based platform to improve the user experience.I have spoken with customer services at STRAVA, but unfortunately I am still not clear what I need to do.... please help!Many Thanks!

Strava recently added Local Legends for all foot-base activities, which was a great addition. Unfortunately, it seems you forgot to add a “Segments” tab to Snowshoe activities, even though those activities qualify for competing on segments. Snowshoe: Hike: Seems like a bug to me. A fix would be much appreciated 🙂

import requests def get_strava_profile(access_token😞 url = "https://www.strava.com/api/v3/athlete" headers = {"Authorization": f"Bearer {access_token}"}   response = requests.get(url, headers=headers)   if response.status_code == 200: return response