Hello, I have been waiting for over a month for the support team to respond to my query (about restoring some data). How long does it usually take? Is there anything I can do to speed up the process?Thanks!
There is a ~quarter mile long cul-de-sac in my neighborhood that descends just under 100’. It registers on Garmin. It shows up on Strava’s topo map. It shows up on the uphill section in a Strava segment. However in the activity is recorded as completely flat. Just that one section.
Is it possible to somehow archive or retire previous rides from my stats? I did quite a bit of local riding on a road bike a number of years ago, and am now doing some of the same routes and segments on a hybrid bike at a more leisurely pace. Needless to say a lot of my PRs are from years ago. Can I somehow hide those without deleting all the rides?It is mainly to stop the PRs on my Hammerhead Karoo being now meaningless ones from years ago, that I am never going to catch!
Hey All, I’ve created a custom GPT that interrogates my Strava profile so I can ask lots of things. It’s working well but it does not pull info from the Description field in the Json string. Any ideas why not? "description": "Comprehensive ride description after recent update.", This just seems to contain placeholder text despite there being a comprehensive write up. Cheers Matt
Hallo,I have following issue:I have my activity in FIT format. There is NO GPS data in my activity just:Distance Speed AltitudeIf I try to upload this FIT using standard WEB (+) button everything looks OK, altitude (gathered from barometer) and elevation gained is displayed as expected.But if I try the same file using API /uploads POST then there is NO Altitude data displayed for exactly the same activity.Am I doing something wrong during API upload?FIT used is attached.Thank you very much for pointing me to right direction.
Hi, the latest updates of the iOS app have some added automation which seems to try to be helpful, but, please, how can I disable that? 😬First - making a screenshot of activity details triggers a sharing screen (where you can save an image of the map or the activity photo with stats). I understand it might make sense in some use cases, but if I'm taking a screenshot of the splits, elevation graph or pretty much anything in the activity details, I really do not want the sharing screen to pop up and hide the details that I want to capture. Second - once opening a newly imported activity, a "quick edit" dialogue pops up immediately prompting to rename the activity etc. But it's too simplified and doesn't include all the options (such as: shoes), so I always just close it and open the actual Edit mode. The "quick edit" is just a distracting and frustrating step. If anything needs to be automated this way, then perhaps why not opening the newly imported activity in the Edit mod
I ran a marathon on Sunday and cant seemto upload it at all. I submitted a ticket and no one has looked at it request : 3104588 The import button spins for a long while before it turns to a check mark but the activity never processes. I even left it overnight
I have been using a segment for 16 years to track my performance and done over 1600 climbs on it. Strava have deleted it, including all this history, and there is no similar segment.Is there a way back from this.
It seems that a recent iOS update has broken the way routes are shown on iOS. Here’s an example route:https://www.strava.com/routes/3289692473352562718 In the web route editor, the route displays like I would expect it to. On iOS, however, the same portion looks like this: It seems like the iOS route viewer is only showing a fraction of the vertices required to actually draw the route so that it follows roads. It makes following along the route much harder, and I’ve taken the wrong turn more than once because of this.Is anyone else seeing this, and any ideas on how to fix it?
I noticed this in your latest announcement about updates to the TOS/privacy policy:Al features. Like so many of you, we’re excited about AI, and we’re identifying ways it can enhance your product experience. We explain how we use data in our AI features.(Sidenote: this is just terrible messaging, not everyone is “excited about AI,” and it’s basically a triggering word for a lot of people, who will write off your entire product because they have come to associate “AI” with “en**bleep**tification.”)The only explanation of using data in AI features I could find was in the privacy policy (identical language appears in Legal Bases):Provide AI Features. For example, we use machine learning or artificial intelligence, including large language models, to detect anomalies on leaderboards, generate route recommendations, or provide personalized training guidance.This is…not a lot of explanation. At a minimum I’d like to know:Which of my data contribute to which features. For example, do my
Hello,My runs are properly syncing into my activities but randomly showing up on the home page. I did check to see if there are data validation problems, but I can't find any. Any thoughts?Thank you,
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I have this memory that in previous versions of Strava if you followed a route the track of the route was given by a red or orange line. When I walk in the outback, I often put the trip into Strava as a route, so I have a backup in case I am unsure where to go. I have the version for Android, and this line doesnt appear anywhere and I dont see any settings where I can turn this on. Is the line still a thing?
The new generative AI summaries tell me what I did when Strava already does a good job summarizing my efforts. That’s not helpful and uses a lot of compute power for little benefit. How about - if you’re going to jump on that bandwagon - use it to give suggestions how to improve using the current ride and past efforts? Are we balancing heart rate or power zones enough? Should we do more or less intense workouts the following day? Maybe we could put in some details about our goals to help generate recommendations. More like a generative AI coach than some sports announcer giving me the play by play of a game I’m already watching.
Strava indicated that when they were taking over the Fatmap platform that all features of Fatmap would be available on Strava. I cannot for the life of me figure out how to mark a single waypoint as I could in Fatmaps. I have to create a route in order to create ANY waypoints. For example I would like to mark a potential trail head. That is it. I don't want a route. I could do that on Fatmap. I cannot on Strava. This is a simple function that in my opinion would make Strava much more appealing and user friendly. Is there a way to do this or is this something being incorporated in the near future>
On 15th September I run a half marathon and got a massive PB. It only recorded as 13.06 however was issued the half marathon badge. I ran with a fellow club member and his recorded correctly. I have tried the correct distance feature however it doesn't work. Can the 0.5 be added so that the half records as PB in best efforts.I have tried to contact previously but no one seems to get back.Would really appreciate help
I like to create segments for my runs, so I made a few on a trail near a local lake. Now, the interesting part, is that so many of the best runs obviously are skiing acitivites, given that the pace is sub-2min/km here and there (typicall steep downhill), in the middle of winter with snow and ice everywhere, and pacing in general makes much more sense to skiing runs (like, way more variation than you'd typically have during a run). So, I reported as many as I could of them, to clean up the rankings, but now it won't let me report more.I guess I will eventually be allowed to continue, if I bother, but isn't there anything that can be done that's a bit more efficient? It's not a matter of life or death, of course. If there are rankings, they deserve to be as correct as possible.
Suite au problème rencontré sur la page Strava de notre club, vous nous avez répondu (message ci-dessous) que vous aviez supprimé la possibilité de mettre des liens. Que proposez-vous comme solution ?Communauté Strava -Récemment, notre équipe a été confrontée à une campagne soutenue de contenu inauthentique publié sur la plate-forme et, par conséquent, nous avons pris certaines mesures nécessaires pour protéger la communauté. L’une des nombreuses mesures que nous avons prises consiste à filtrer les liens sur plusieurs surfaces d’applications. Cela était nécessaire pour protéger la communauté contre les contenus préjudiciables et violants. Nous reconnaissons que cela a eu un impact sur beaucoup d’entre vous. Nous sommes également conscients que des non-liens ont été inclus par inadvertance dans ce filtrage et nous nous excusons pour les perturbations que cela a causées.La sécurité des communautés est notre priorité absolue, et nous prendrons toutes les mesures nécessaires pour les proté
Having trouble setting up Glance on my Android Lock Screen. Need help Any tips or step-by-step guides?
In iOS 18 icon art should update according to the user customization of either dark, color or standard. All my other apps had this updated and ready to go by iOS 18 release date. Strava however, still hasn’t fixed it. Cmon!!!
web UIProfile / Settings / Gear / pick some shoes to changeupdate brand to ASICS, model to "Novablast 4 Yellow"saveitems is saved as "Novablast 4 yellow" ("y" is small, not uppercase)Change happens on server, not in web client, I checked.Before it worked without modifying case, and in case it was a newly introduced feature (by any chance) - other gear in my list was not updated.Please fix )
So my friend cannot currently take her phone on a run so she asked me to tag her when we run together. When uploaded her run starts are always slightly different, it’s not much but I just don’t understand why?And it is slightly annoying that Strava records her as running slightly further and slightly faster when she’s tagged on my run!Any thoughts?
On my most recent activity, every time I try to enter notes and click save. It doesn't save to my activity. Can you please look into this? Thanks!
I note the new "quick upload" feature on Android app.I'd like the option for it always to default to "advanced edit" as I always add additional information not available in the "quick upload." Thanks
I'd like to download a large area onto my phone with my heatmaps so I can access this from the trail when I have no service. I can do this on Trailforks but it does not show my "private" routes. Is there a way to download the Strava map locally to my phone and still have access to trails/routes that I recorded when I open the app and not "in service"? Again, the trails that I want to access on the map would be private not public.Thanks in advance
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