Strava Features Chat

Over the past two+ weeks (during July 2024) I've uploaded many geotagged pics, using the Strava app on a Samsung S23 (Android) device, and when viewing the event maps via browser-on-desktop, the image thumbnails do not show up on the maps. Please note that the images in question were taken hundred of miles from my residence and so were nowhere close to a "hidden portion of the activity".

Hi,  你好How can I change the email address associated with my Strava account and set a new password, so that I don’t have to login using Google如何更改与我的 Strava 帐户关联的电子邮件地址并设置新密码，这样我就不必使用 Google 登录I put my email address into the forgot password page as advised on other threads in support, and never have once received an email with info on how to set the password. 我按照支持中的其他线程的建议将我的电子邮件地址放入忘记密码页面，并且从未收到过包含有关如何设置密码信息的电子邮件。Thanks  谢谢 Go to https://www.strava.com/account/recover and enter the email address used in your Google account. You should receive a link to reset your password within minutes. The reset link is marked red and says "Reset Password."转到 https://www.strava.com/account/recover 并输入您的 Google 帐户中使用的电子邮件地址。您应该会在几分钟内收到一个重置密码的链接。重置链接标记为红色，并显示“重置密码”。

My time compared to others in flybys seems to be out by hours. I know I have followed or passed people, but in fly bys I complete missed them, bu hours. Also when I start playing a ride, I can see the paths of other users in their colour, but they don't show up until the end of my ride. Its like we are on different timezones, but across multiple computers I am on the right time zone for where I live, unless Strava has its own way to setting a time zone..Any ideas?

Recently I’ve noticed my iPhone Strava app no longer labels peaks on any maps. I try POI layer on vs. off, 2D vs. 3D, Hybrid/Satellite vs. standard, the Maps tab at the bottom vs. activity maps. Anyone else experiencing this too? What happened?

Can we add an option to leave groups you no longer wish to belong to. 

Activity uploaded but my stats are not updating I have tried refresh stats we no luck same problem.

Biting the bullet I’m laboriously uploading all my Garmin activity data from 2012 to 2020.  After around 4 uploads of 20 files each (to keep under the 25 limit) I can't upload any more, as I have reached my limit according to Strava (try again later!).  Is there also a daily limit as well as the 25 limit per upload?Is there some other way to do this?Any ideas, feedback appreciated! 

Hello guysI got a new idea for a new feature on the strava map, i think it would be great to have a map where you can see all the segments you got, and which one you are nr. 2 or 3 or top 10. It would make it more funny and easy to see your own segments on strava. Thank you.-Mattias Rokkjær

Isn’t it ridiculous that a long-established site worth billions of dollars takes of the order of a day to provide a gigabyte or so of user data, requiring several continuations separated by several hours (because of outdated data limits), when this is needed?Time to upgrade the service: allow download of all activities for a user in one go, efficiently, with some reasonable limits on how frequently it is done if that is deemed necessary (to avoid excess use without benefit). The weird thing is, even a limit to one complete download a day would not actually be more restrictive than what already exists in terms of bandwidth - it would just mean that users get done in minutes what currently takes days.

Hi Trleam Strava and fellow users. I recently noticed that when my groups are sharing any links to activities and group ride events, I cann not open them.This is how it happens— tap on link in chat. (https://strava.app.link/POST_ID) — opens strava app for a moment, with black/white screen. Nothing happens. — immediately in next moment I am back on chat or source screen with a Toast error message saying "not a valid strava link". Addding screenshot for reference.Does anyone else has same issue? As a mobile developer expert all I can say is this a case a poor Deeplink handling. And it seems that, all these links are shared from iPhones while Android links are huge and not shortened. Please fix this Strava! LINK Format : https://strava.app.link/POST_IDfigure widget

Would be really nice to have one time passwords and/or passkeys as an alternative to the email codes.  it's great we have 2FA now and with the support of a number of password managers the flow could be a lot simpler, for me at least. The difference is probably in the order of 5-10 seconds instead of 0. Could run a little experiment to see if it helps user retention better as well :)

Hello guys,you've officially introduced an amazing AI that detects false KOMs. Do you really think it works properly when it tolerates speeds around Mach 1? 😀This "flyer" appears there regularly, it probably needs a bit of AI tweakinghttps://www.strava.com/segments/9675566

Source : basedevitesse.com  2025 : SupportsWingfoil : 3611 sessions , 35.9%Windsurf : 3044 sessions , 30.2%Windfoil : 2397 sessions , 23.8%Kitefoil : 403 sessions , 4%Kiteboard : 210 sessions , 2.1%Dériveur foil : 89 sessions , 0.9%Habitable : 55 sessions , 0.5% Utilisation1885 validés dont 144 femmes732 actifs dont 44 femmes331 actifs FFVoile dont 22 femmesNombre de sessions : 10070Distance parcourue : 360374 km 2023 :SupportsWindfoil : 3699 sessions , 34.8%Windsurf : 3601 sessions , 33.9%Wingfoil : 2039 sessions , 19.2%Kitefoil : 381 sessions , 3.6%Kiteboard : 345 sessions , 3.2%Equipage : 118 sessions , 1.1%SUP : 99 sessions , 0.9%Dériveur : 95 sessions , 0.9% 

My weight training activities are tracking, you can see them on feed and and in progress but they are not being added to my weekly goals, this also happens with bike rides. I restarted my phone, cleared the cache from Strava app and then deleted and reinstalled the app, restarted phone again and restarted Apple watch, none of this has helped. This is a new issue that has just started this week. Any ideas from the community?

I ran a short, steep (200 meters, 15%) staircase segment up and down 4 times in a single activity. Strava has counted it 7 times. At first I thought that it had counted a whole up-down-up as one attempt (in addition to counting each of the ups individually) but the total time doesn't check out (it's about 2m up and 2m down, but the false efforts are around 4m, not 6m). See the four attached images - the real effort analysis, a false effort, the list of efforts including real and false, and the elevation profile showing clearly the 4 efforts. 

I’ve got a question about some of my activities (Work-Home) being flaged:“ We have detected a problem with this activityThe activity may have been performed in a vehicle, marked with the wrong sport type or captured with a poor GPS connection. Remove the vehicle from the footage or change the sport type to resolve the issue. You can change the type to “Followers only” to view segment results.” It’s the identical route I ride to work and in the evening in reverse home.This only happens on the way home. What could be the problem with it? 

https://support.strava.com/hc/en-us/articles/115001685450-Gifting-a-Subscription states:"For the time being, we have removed the option to gift a subscription to an athlete. We apologize for any inconvenience this may cause and appreciate your patience."This seems to be a really bad idea. I was just looking up how to give a gift subscription. If it isn't possible, I'll be spending my Christmas gift money elsewhere.Strava should consider enabling gift subscriptions again and stop throwing income away.

Hi, I have downloaded routes then when I open the app offline it just says "you don't have any routes downloaded for offline use. your saved routes will be visible once you're back online". I have tried uninstalling the app, powering off my phone then reinstalling the app but the issue still persists. Any suggestions please?

Bonjour, sur l’appli android lorsque je dézoome sur carte d’une activité, la carte disparait. Je ne rencontre pas ce souci sur mon PC.Voir PJ.Est-ce normal ?D’avance merci. 

Overall I appreciate the effort to refresh the layout.I nevertheless used the altitude information in my weekly overview quite a lot and dont find how to easily view this info in the new layout?  Is there an easy way?Thank you!  

Hi, when looking at the group I rode with there’s no longer a way to distinguish from the list between a subscriber and a pro. You have to click into the suspected pros bio to see the pro badge. I’d love to see a way to distinguish this in the list as it was before with the double arrow 

I’ve just noticed that the suggested friends section has gone mad. Every time I log in or refresh the page I get another 5 suggested friends some from the other side of the world. This is a very annoying feature, I don’t want suggested friends, not interested. How can I stop this feature? 

Hi, I tried to change my email address, but after clicking the link I got on my new email inbox, I accidentaly created a new Strava account. For some reason I can’t even delete that account, because when I open the account settings the onboarding modal pops up, even though I have already filled it out. Is there anything I can do to transfer my account to the new email address?

Tring to build a route and getting this blank screen where the map should be showing. The below screen shot is from Chrome, I've tried Microsoft Edge and Mozilla with the same result. Anyone have any thoughts on what the issue could be? 

Strava, can you please provide an ETA on when it will be possible to select Sunday as the start of week? This key missing feature is driving many, many, MANY users bonkers!!