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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,431 Topics
  • 5,835 Replies
1431 Topics
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cyreshHub Explorer
asked in Strava Features Chat
Not getting Ride workout analysis

I'm not getting Ride workout analysis for my rides, but my friends getting the same for their rides, What is stopping me to get this? Kind support pls. (images of mine and my friend rides are attached)   

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5 months ago
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JayfromdevonHub Starter
asked in Strava Features Chat
KOM badges by age group

Hi Guys  Would love If strava would give KOM badges by age group. I'm 60 and cycle a lot I cant get near the top but within age category I'm up there. At 60 I'm never going to beat 25 year olds but just because we are veterans dosnt mean that we are not competitive with our age group.   What do you all think 🤔 🤔 

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5 months ago
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Christian11Hub Starter
posted in Strava Features Chat
Make managing components less restrictive

It seems to me Strava invested a lot of development effort into restricting the possibilities to edit components, leading to the user being handcuffed.I simply want to maintain a list of components, the date each was added, and the date each was removed from a bike - that's all. No complex programming logic is needed.I sometimes want to add a note or change the name of a retired component. And I sometimes want to move a component from one bike to another. And yes: I also had a case where a frame was replaced, but all other components stayed - it still counts as the same bike to me.Concrete Suggestions:- adding a frame after you retire one should be enabled (or at least allow un-retiring it)- editing retired components should be enabled- editing the actual "retired on" date should be enabled- moving a component from one bike to another should be enabled (or at least add a field for starting mileage and age of a component at the time it was added to a bike)Thanks for listeningChrist

15
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5 months ago
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NordenHub Climber
asked in Strava Features Chat
The best Achievements appearance

Yesterday, on June 2nd, 2024, I first uploaded the route from my Android and it showed that it was my 2nd best marathon time. Then I uploaded the same route from the Bryton Rider 15 and deleted the route recorded by the Android. Now it incorrectly shows that it is my 3rd marathon time, even though it is actually my second best time. Refreshing the activity achievements doesn't help. What should I do to display it correctly?

84
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5 months ago
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TwowheelsgoodHub Rookie
asked in Strava Features Chat
One locked Strava route ?

I recently loaded the official Strava route for the Ford RideLondon Essex event.I am now wanting to delete the route from my profile - but the Delete option no longer exists for that route - same on the computer and the iPhone.The route link is from https://www.strava.com/athletes/22990931Anby thoughts on how to get rid of it as it appears locked out.  

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5 months ago
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JA56_2Hub Starter
asked in Strava Features Chat
Weekly snapshot missing workouts

   

01
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5 months ago
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Denisetinant778Hub Rookie
asked in Strava Features Chat
Strava takes over a minute to load

For about 2 weeks the Strava app has consistently taken about 1.5 minutes to load on my iPhone. I’ve tried reinstalling the app and I’ve tried different WiFi and also mobile data. No difference.

11
D
5 months ago
Abax1969
Abax1969Hub Starter
asked in Strava Features Chat
PR for 5k not updating.

I've set a new PR for 5k several times now but it never updates. However, 1/2 marathon PR updated on the 1st.

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Abax1969
5 months ago
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IchHub Rookie
asked in Strava Features Chat
Aufzeichung / Recording

Servus, ich nutze Strava seit langem und war damit immer zufrieden. Neuerdings zeichnet die APP nicht mehr richtig auf , in Wirklichkeit z.b. 6 km, Aufzeichnung 1,45 km. Parallel mitlaufenden andere Apps zeichnen richtig auf. Woran kann das liegen ? Ortungssysteme, Standortverwenden, etc. ist ok. TRANSLATION: Hello, I have been using Strava for a long time and have always been satisfied with it. Recently the app no ​​longer records properly, in reality e.g. 6 km, record 1.45 km. Other apps running at the same time record correctly. What could be the reason? Tracking systems, location usage, etc. is ok.

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5 months ago
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tsd426Hub Starter
asked in Strava Features Chat
Cannot Download App on Apple Watch

I am attempting to download the Strava app on my daughter's Apple watch.  I have been able to download on her iPhone, but when trying to download onto the watch I receive the following error message: ""com.strava.stravaride.watchapp" is not allowed to be installed on this Apple Watch due to device management restrictions."I have reached out to Apple Support and they instructed me to contact the app developer for guidance. Any suggestions?  

282
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5 months ago
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ForzaHub Explorer
asked in Strava Features Chat
Follow/Unfollow

I'm just curious, but when someone starts following you, Strava sends a notifcation of that:  "xyz is following you; follow back"When a person unfollows someone they were following, does that person know somehow?(this is mostly privacy related)Thanks

86
F
5 months ago
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qinhaochengHub Rookie
asked in Strava Features Chat
The personal heatmap in iOS app is inconsistent with the one on the website

There might be a bug in the personal heatmap in iOS app. Basically all my mountain bike rides this year are not displayed on the personal heatmap in iOS app (ski activities are displayed though), and all these missing records are correctly displayed on the  personal heatmap from the the website.So I think there might be some inconsistency in between app's and website's personal heatmap. Does the sport type filter "Rides" in iOS app only filter "Ride" activities but not "MountainbikeRide" activities?

07
Q
5 months ago
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JK83881Hub Rookie
asked in Strava Features Chat
Garmin Connect

HiI rode this morning came back , finished ride as normal clicked save on the Garmin but the ride hasn’t uploaded to Strava v?it’s in my Garmin connect app . I have uninstalled and reinstalled Garmin connect deleted and re added drive from starva but it still won’t upload v?

439
J
5 months ago
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GaborDHub Starter
asked in Strava Features Chat
(RESOLVED) Matched Rides not showing latest ride

I did exactly the same commuting ride as I did quite a few times this year, but now the Matched Rides feature is not showing up. Previously it popped up instantly.

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5 months ago
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rayrayHub Starter
asked in Strava Features Chat
Activities are not Syncing from apple watch to Strava app

Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do.  

874
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5 months ago
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EmilyrgallHub Starter
asked in Strava Features Chat
Inaccurately increased my pace by ~5 minutes.

 I ran 18 miles (though I suspect it was actually 17). You can see that my pace on mile 3 & 4 are significantly faster, at 7:33 and 8:36, when it should be roughly 12 minutes per mile. It also added a full mile - the trail I run uses trail markers, and Strava was saying I was at mile 3 when I passed the 2 mile marker. I ran out to the 8 mile marker and back, only to find myself at a little over 17 miles??? (I ran a little extra to hit 18 miles). i don’t want to delete an 18 mile run like this, but this has essentially ruined my PRs and any chance for me to get one. I feel like a fraud leaving it up. Can someone fix this?

01
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5 months ago
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lester98Hub Starter
asked in Strava Features Chat
The fitness score of a run activity is much lower than a cycling activity.

I do both running activity and cycling activity. Sometimes my main activity is cycling such as in 2022, and sometimes my main activity is running such as in 2023 and 2024, however, the fitness score have big difference, which confused me. Let me select two activities as example: (1) Cycling: https://www.strava.com/activities/9908361946/ https://www.strava.com/activities/9912507863 Training impulse in fitness page is 163 (sum of two activities in one day) AVG heart rate （143bpm@54min + 119bpm@70min） (2) Running https://www.strava.com/activities/10693391953 Training impulse in fitness page is 163 AVG heart rate 152@94min The physical intensity of The Running activity(2) is a little higher than the two cycling activities(1), however, the fitness score of running activity is less than 25% of cycling activity. So when I mainly do cycling activity, the fitness level is easily reach 30+, and when I mainly do running activity, the fitness level is less than 10 even if

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5 months ago
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newntonHub Rookie
asked in Strava Features Chat
Submit report button on bottom of website doesn’t work

Please make this link work instead of routing to a useless chatbot, it seems the only way to submit a report is via email now which you only discover by arguing with the chatbot for a bit 

03
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5 months ago
mvallance1234
mvallance1234Hub Rookie
posted in Strava Features Chat
How to stop rides being duplicated?

After each ride my Garmin Edge automatically uploads the ride to my Strava account where I add a couple of photos, edit the title, add some notes; all done via a web browser. Then later a duplicate of the ride appears on my account with a generic name (e.g.morning ride). Both rides are under my name. It appears I am a member of a Group (consisting of me and..., well,  me). I select Leave Group but after my next ride I have to go through the process once again. How did I start a Group? How did I join my own Group? More importantly, how can I prevent further duplication? Thank you. 

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mvallance1234
5 months ago
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reece0990Hub Starter
asked in Strava Features Chat
Why is Strava routes now terrible?

I don't know if anybody else is having a similar experience, but since the update and implementation of the new version of Routes in Strava, I can barely find any routes of any distance from my physical location, whereas pre-update, I could literally find a boat load of routes of any distance. (activity is running)Even the functionality is worse with how you set the length of the route to search for. Seriously debating not renewing my subscription because of this.Hopefully someone tells me I'm missing something!

22
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5 months ago
MattS_bsb
Superuser
MattS_bsbSuperuser
asked in Strava Features Chat
Segment Popularity Threshold

1. Given that segments populate the map based on the number of users who have "starred" it, what is the threshold value in order for a segment to show up?2. Also, why is this not based on the number of activities recorded along the segment over X number of days/weeks/months?I had to dig to find out how STRAVA quantified "popularity" regarding segments, so perhaps a bulletin or article to inform the broader user base on the how/why certain segments show up in their map.

01
MattS_bsb
Superuser
5 months ago
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flipkinHub Rookie
asked in Strava Features Chat
Personal heatmaps seems broken

As an international traveler was one of the coolest features. On the webI no longer can zoom out very far.  No longer see workout aggregates.  Basically difficult/impossible to find my own workouts.  Hopefully this is a known bug or bad release and gets fixed.

615
F
5 months ago
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Josh84LHub Starter
asked in Strava Features Chat
Strava taking a long time to load

For about a week now Strava has been taking about 1:30 to even load the app all the way on my Pixel 6a. After a couple taps on the screen then you have to wait another 1:30 for the next screen. I only use mobile data. Before everything was fine. I've tried clearing the cache, reinstalling the app and even going back an older version. When installing the app it takes forever to install. I've tried various permission settings with the same result. Updated the Android to the latest version. If I log out of the app it goes to a blank gray screen but disabling the 5G internet, Strava login screen pops up and have to renable the 5g and then log back in waiting another 1:30 for everything to load. I've connected my device to another mobile phone with the same result. 

247
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5 months ago
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foothillsHub Rookie
asked in Strava Features Chat
Activity Feed Changes ?

Today under  following tab the activities of those athletes are no longer listed by recent date. The dates are completely random making it almost impossible to acknowledge their efforts with kudos. Many of them participate in multiple activities per day and I've been scrolling endlessly to find everyone.It was working fine the morning of 5-28-2024 however, by the evening was a scrambled mess. If this is a new feature it's a nightmare. I can't find their daily activities by club due to the amount of members. Please acknowledge.

14
F
5 months ago
elliott_holt
elliott_holtHub Starter
posted in Strava Features Chat
Make Segment Creators Visible (Feature)

Don't you think it would be cool to see who actually created each segment (and to have that person's name displayed on the segment detail page). Strava is about the social connection among users, and this feature would increase that social aspect.A reason to have this feature is that if there is an issue where a segment on a trail/road no longer matches the exact trail/road section due to modification of that trail/road over the years. It would be a lot better if that existing segment could be deleted and then re-made with the updated trail/road. This would allow people to know who the segment creator is and contact them to delete the current segment so an updated one can be created to match the updated trail/road. I do not like the idea of creating a new segment as is (with the old segment still in place), as this would be confusing and not look very good on the map.Another reason to have this feature is if the original segment creator can't be bothered or is no longer

37
elliott_holt
5 months ago

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