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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,519 Topics
  • 6,117 Replies
1519 Topics
E
espenbanderssonHub Starter
asked in Strava Features Chat
Missing time/elevation/heart rate for cycling activities

Hi,Any ideas what's going on here …?A client of mine uploads her activities to Strava from Garmin vívosmart. On her Garmin account, I can see all details from the activities, but the data is missing on Strava.I can't see any obvious privacy reasons. Any ideas …?Garmin: Strava:

91
Scout
Community Manager
6 months ago
J
josbaudHub Rookie
asked in Strava Features Chat
Missing "overall" selection in activity feed

I'm using the free version of Strava now. In a browser, when I click on a segment in an activity, I only get to view All-Time, Men, Women. See screenshot. My husband, who also is in the free version of Strava and in a browser, sees "overall." How do I fix mine to see "overall" also?

22
J
6 months ago
Gooey86
Gooey86Hub Rookie
asked in Strava Features Chat
Strava routes

I like to cycle alone quite a bit and try to utilise the routes section.is there anyway to amend the distance? I hate it jumps from 30 to 50 to 80 and no in between.Also it only shows 3 routes, is there anyway to get more recommendations on the app as most being recommended I have completed.first post so be gentle haha 

13
Bryant
Community Manager
6 months ago
F
FaniHub Starter
asked in Strava Features Chat
My activity won’t sync

My activities from this morning will not sync to my Strava app on my iPhone. I have restarted my phone and my watch, but nothing has worked. I’ve also added an extra activity to see if that would push through the previous two activities that would not sync. Again that did not work. Can you please help?

151
Scout
Community Manager
6 months ago
G
GuyBeelsHub Rookie
asked in Strava Features Chat
Feedback: Heatmap changes

What have you done to Heatmaps?  I do not care about businesses, or where other people have run, walked, or biked, and the new color selection interface does not allow basemap changes from the same interface (as it should).  Also, as I zoom out, the once-useful aggregation of workouts (showing a circle and number at scales where the actual paths get tiny and useless) is now gone.  Writing this as a cartographer, recent changes are not an improvement.  Is there a way to recover the old display mode?

46101
P
6 months ago
D
David_KNHub Rookie
asked in Strava Features Chat
Actual Location in Strava Heatmap

Hello, one of my favourite functions in strava is to navigate with the perfect maps in combination with heatmaps. So I have an idea if a trail is practicable or not. When I can also see my personal heatmap I can see if the trail brings me to my familar tracks. For this procedure there is not a practical funktion in strava but to go to the "maps" funcion and go to segments or routes. Unfortunatly the map then is confusing due to the suggested routes or segments, which I do not need in my mentioned case. And the display is not shown fully in this feature. Is there a solution or funcion I do not know?

03
jdujic
6 months ago
W
willzHub Rookie
posted in Strava Features Chat
Keeping Leaderbords Clean

Strava seem to encourage users to self police segment leaderboards, however this is severely hampered by limits on the number of flags that can be raised on activities.I've tried to raise this issue via the ticket system, but each time my request is ignored and no feedback is provided.How do Strava expect users to perform this service if we can only flag a small number of invalid activities?If users don't have the tools to keep leaderboards clean and Strava won't perform this checking themselves how do they expect this task to be achieved?

55
J
6 months ago
J
Jacko1505Hub Starter
asked in Strava Features Chat
Incorrect leaderboard information.

I gave recently ridden a route in Dalby Forest, England.The segment is called get loose for Lewis. I rode the tarmac road near to it. Strava has twice recorded my ride on the road as a ride on the segment. I'm now K.O.M on a segment I didn't ride. I personally don't care about segments, but those who do will be quite pi..ed off at my false achievement knocking them further down the leaderboard. It's time the false recording of segments is tightened up for those who use it, and those that cheat deliberately, banned from using Strava.ADMIN, PLEASE ADDRESS THIS.   

31
Scout
Community Manager
6 months ago
K
kunshunHub Starter
asked in Strava Features Chat
Activity tab having "Processing Activity" stuck

I have saved an activity from my Galaxy Watch 6, while on the watch it shows that the activity has been synced, on the phone app, there's a permanent display of "Processing Activity" showing up in my activity tab. I tried restarting my phone, login and out of the app, clearing cache on the phone, and tried resyncing on the phone, refreshing the activities by pulling down and it just won't disappear. While I already accepted the fact that activity has been loss, I wished the "Processing Activity" can at least be removed.  

6041
Scout
Community Manager
6 months ago
J
Jonasvdb1Hub Starter
asked in Strava Features Chat
Notification after every km

Can you run with the Strava app (on the smartwatch) and receive a notification after every km how long I have walked on that km?

472
Scout
Community Manager
6 months ago
J
Joshua86Hub Starter
asked in Strava Features Chat
My PR isn’t showing

today I ran a PR in my 10k and it didn’t show up. I’m not usually worried but there was a lot of hills and I could have quit but I didn’t lol any fix? 

501
Scout
Community Manager
6 months ago
M
MoegreysHub Starter
asked in Strava Features Chat
Activities not showing

Hello, not sure if this is the right place to post this but I’m new to Strava and was wondering how can I see other people’s activities in my area? I feel like I can’t see anyone’s activities and nobody can see mine, my privacy and settings are all set to everyone

231
Jan_Mantau
Superuser
6 months ago
B
BrynHub Rookie
posted in Strava Features Chat
Strava please turn off these silly new notifications

Dear Strava,  I know when I have completed an activity, I don’t need a notification for every activity, please turn these spam notifications off. 

404
H
6 months ago
M
marksxmHub Starter
asked in Strava Features Chat
(RESOLVED) GPX file upload problem?

Just found that I could not upload any GPX files in the route maker since yesterday. It just said" There was a problem processing this request. Please try importing your file again or try another file". However, Those GPX files could be uploaded without any issues before. Has anyone experienced this problem?

205
Scout
Community Manager
6 months ago
B
BiancoHub Rookie
asked in Strava Features Chat
Curiosità / Curiosity re: routes

Buongiorno. Mi piacerebbe avere una legenda di come sono segnate le strade per poter creare dei percorsi più precisi che non trovo sull'app. (Strade asfaltate... sterrate... sentieri... ) Chi può aiutarmi? Grazie. TRANSLATION: Good morning. I would like to have a legend of how the roads are marked to be able to create more precise routes that I can't find on the app. (Asphalt roads... dirt... paths... ) Who can help me? Thank you.

41
Bryant
Community Manager
6 months ago
E
evdbHub Rookie
asked in Strava Features Chat
Filter import from Garmin on activity type

It would be nice to filter the import to certain activity types.For instance my walks are transferred to Strava and there I delete them.It would be much easier to exclude them from import.It is probably requested earlier, but I could not find it.

82
J
6 months ago
darlanmnunes
darlanmnunesHub Starter
asked in Strava Features Chat
Display Settings in Strava App - Issues RP

  Hello there.I need help to solve this issue: in my App, on the display runs, the pace (RP) no longer appears, only the elevation gain (see attached). How can I modify this and return to viewing the average pace? I've tried various methods, but without success.Thank you very much!Sincerely,Darlan Nunes  

191
Bryant
Community Manager
6 months ago
D
DebbeanHub Starter
asked in Strava Features Chat
No activities since 9 May, 2024

I’ve been on leave and just logged on to give some kudos to some mates and nether the web nor app version of strava is showing any activity of any of the people I follow since 9 May.   I’ve been inactive but I’m pretty sure everybody else just didn’t stop exercising because I was in Italy eating gelato!

51
Bryant
Community Manager
6 months ago
B
BuksieHub Starter
asked in Strava Features Chat
Event advertisements on strava

Hi There is it possible to place an ad for a mtb race on strava . Tks 

01
Bryant
Community Manager
6 months ago
P
PhilCHub Rookie
asked in Strava Features Chat
Does adjusting your HR zones affect the RE value on future activities?

I really like the Relative Effort feature on Strava as I feel it helps with motivation. However, a couple of weeks back I did a Lactate Threshold Heart Rate (LTHR) test and following this I adjusted my HR zones using the newly calculated LTHR. Since then it seems that the RE figures for my activities are quite a bit lower although I don't feel like I am working any less hard. Is this because of the change to my zones? The RE graph currently suggests I am working below average at the moment (very demotivating). Do I just have to wait for the average to sort itself out?

74
Jan_Mantau
Superuser
6 months ago
G
gmaclinHub Rookie
asked in Strava Features Chat
[RESOLVED] "View Analysis" option has disappeared from my iPhone Strava app (bug with IOS v.17.5.1?)

I can still see all the data (elevation chart, HR chart, cadence chart, etc.) on the web version of Strava, but the "View Analysis" button has disappeared from the phone app. Friends of mine can still see this when they view my workout, but I don't have an option to do this anymore on my phone.I upgraded my iPhone to v.17.5.1 yesterday afternoon and I have a feeling that this triggered a bug in the Strava iPhone app. I have deleted the app (and data) then reinstalled it but problem remains. Any other ideas?

265
Jan_Mantau
Superuser
6 months ago
V
Vm1981Hub Rookie
asked in Strava Features Chat
(Resolved) Analysis / Heart Rate Missing

Hi everyone, I suddenly stopped seeing the heart rate analysis on my activities (pie chart with heart zones). Not only on mu recent activities, but also older ones where there was. any ideas? Has it been taken off? thanks

44626
Scout
Community Manager
6 months ago
spangborn
spangbornHub Rookie
asked in Strava Features Chat
[RESOLVED] Weather data absent for 2024 activities

Did weather data break? I don't see it populating for any 2024 rides on mobile or desktop. I do have Premium, and it's there for old rides. I'm seeing it as missing on other athlete's rides, too.  

9213
P
6 months ago
U
Umck2014Hub Rookie
asked in Strava Features Chat
Tracking Open water swim

Hi I’m new to Strava and open water swimming.i have a question re: tracking distance and time using my Garmin Venu 2 watch. As far as I know my watch cannot track open water swimming. Time yes, distance and gps, pretty sure not. I’ve downloaded the Swim Coach app and from my understanding, it can’t either. Anyways. I downloaded the Strava app and used it for the first time yesterday. To my surprise, I found this on my Strava when I got home. I’m delighted with it. But can somebody enlighten me which of the above produce this? My garmin venu 2 or swim coach app?  Many thanks!! 

272
Jan_Mantau
Superuser
6 months ago
M
mtbmetalHub Starter
asked in Strava Features Chat
Trophies showing on my activity feed but not on others' feed.

If it wasn't for my GF, I wouldn't know - I get trophies, I see the trophies in my activity, however the achievements are showing differently in her feed. See here, my last two activities:  And this is how she sees the acitivities: I refreshed the acitivity achievements but no help. What am I missing here? Thanks.

161
Jan_Mantau
Superuser
6 months ago

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