Strava Features Chat

Yesterday I attempted to build a route for a wheelchair activity and discovered that it was routing me up and down the stairs for a pedestrian bridge (rather than using the adjacent ramps). Bike and other rolling activities successfully routed up the ramps. I also tested this in a couple of nearby locations and it repeated the same result: wheelchair routed up the stairs, and bikes/handbikes routed around. See below. First location is (37.8347523, -122.2910888) and second location is (37.8985159, -122.2669583)

When saving someone else’s route, one of the settings is a toggle switch under the heading “privacy” with the label “everyone” Using a toggle switch for the input of “Everyone” with no other explanation is confusing. Everyone is on or off ? Available to everyone? Hidden from everyone? It could just be “private” on or off.Or a number of other better ways to handle this in the UI. I’m still confused on what on or off on this toggle switch actually does 

My and most of the other runners of the official Aare Lauf from yesterday, missed the halfmarathon time, because the the gps accuracy in the forest near the river seems to be weak and not accurate. Thus the distance is often 20-40m below the halfmarathon distance, however it is an official run. "correct distance" did not help, do you have any others suggestions?

Hi All.  why has Strava suddenly removed the estimated average power from the main summarised data at the top of each activity. Though I don’t have a power meter, I always used this to benchmark activities. It’s gone from all my rides.  please put it back. Maximum elevation - unless you live in the alps or Colombia - is a pretty useless stat.  thank you.  andrew. 

We made a club challenge that would include rides done only outdoors. And it works perfectly, it doesn't include all rides on the trainer using Zwift, MyWhoosh etc. The problem is when someone rides on the trainer using only a bikecomputer, e.g. Garmin. Strava treats it as indoor cycling but at the same time also includes it in the challenge with outdoor rides. There is no separate category Indoor Cycling, so it is included in Ride not Virtual Ride. The solution would be to add indoor cycling to the types of sports?!

Bug report: when I write longer description of my activity, there is no "read more" button so me or my followers can't see the full text, only just a few sentences. I tried to reinstall Strava but it didn't help. It's quite annoying since it takes me some time to write it and then no-one can read it. Also I'm paying for the premium version (which is quite expensive) and there is no way how to contact real support so I can't try to solve it with people from Strava. The chatbot keeps saying it didn't understand and I am tired of rewriting it for a fourth time. 

On the web (using chrome on a desktop machine AND on a laptop), the search interface has been broken. If you click on the magnifying glass a field to enter the search text appears but it disappears before you get the chance to use is.

My Heart rate zone is indicated to be based on a HFmax of 175 [Strava | My Performance]:But when opening the Heart Rate Zone field to make changes, the listed Custom Heart Rate Zones don’t correspond to a HFmax of 175, but rather to 190 BPM. OK, the wrong zones are not checked, but the correct Max Heart Rate is checked:So, you may think they don’t apply and are just some default values. But indeed, they are very well applied. Just have a look at the Heart Rate Analysis of one of your trainings and you have the proof:

I can add goals to the iOS Strava app but there is no way to edit or delete them, the three dots button is unresponsive. As far as I understand this is a premium feature but I don’t have premium so I guess this is a bug. I would like to remove all my goals.In this screenshot the three dots button is unresponsive.Maybe this could help to fix this bug: I added first the goal as a “suggested goal” from the starting page of the app.

Hello,I noticed as I was uploading my past activities that after reaching a total 84 that new ones can be added but old ones got lost so that the total number remains 84.Is there a physical limit?

It would be an awesome addition to maps if we could put in our daily required km run as per our training plans and strava finds us a running route.  Example: today I am away for work in a hotel, I don’t know the place to well. I have to run 14kms as per my plan. I can click on maps and record ‘find me a run that covers 14kms’ strava then says no worries here is some 14km run options. Would you like easy? Medium elevation or hard? Then I can choose my path for my training run.this would save us heaps of time drawing out our runs on a map and ensure we stay on track with our training plans.   

Hello,For each Srava ride I see average power but would it be possible to show Weighted Average Power in summary overview of ride? BrKris

There is a hill I climb frequently that no has a bogus QOM/KOM recording. It is about ¼ mile and very steep for about ½ of it. The time recorded was 30 seconds! I think someone gave her a ride and she didn’t turn off her computer. There was no power or heart rate recorded.How can I get this removed? I see no way to do it or even inform the person who uploaded it. I assume she can change the data without removing the segment or deleting the entire ride.

Hi. For the last two weeks, when I save an activity, my gear is missing from the pull down menu and the only option is to add new gear. To remedy this, I edit the activity after it is processed. 

When I change the dates on my heatmap to only include this year, I find that my rides aren’t showing up.  I tried the solution offered of changing the ride type and then changing it back again but it didn’t make any difference.  I also checked to make sure the rides were visible to everyone, which they are.  

Why is the cadence replaced with avg power? Forerunner 55 doesnt provide power stats since way back. So how come its being shown in the top stats. Cadence can still be found below but its kind of inconvenient to scroll down further down when it used to be at the top with the distance, pace, elevation, etc. https://strava.app.link/jcJ3ivq85Tb

I would like to be able to quickly view commute miles by the month or by the year. I have a gols to offset enough CO2 per year fro a round trip flight from San Francisco to London.

On the Home tab the search icon (magnifying glass) is pointing right. This seems odd. Especially cause when you tap it, on the page, the icon in the search input is pointing left.   

Hey team,It looks like I accidentally turned off the .Ai analytics feature. Is there a way to switch it back on?Thanks,Sander

The wind in the weather always seem to be inaccurate can this be rectified 

I've reached out to support a few times with no response, so I'm trying here too.I was a long time Nike Run Club user, and I recently got a Coros watch. In trying to get my historical data from NRC to upload to Coros, I was unable to obtain .fit files from NRC. The data must be in .fit for Coros to accept it and populate prior activities. I've only been able to obtain the data in .tcx, a format per Coros that wont work, even though their upload page says it will.That brings me to Strava - I signed up and entered all my NRC data into Strava, hoping it would sync with Coros. Unfortunately, it seems Coros doesn't "back-populate" the old activites, only new ones in Strava. I see that on new activities, I can export one-by-one as .fit files, but those are already synced from Coros to Strava. I'm really hoping I can get Strava to export the prior acivites I manually entered as .fit files or find help in converting my NRC and Strava .tcx exports to .fit, so I can

As of yesterday 2025/6/10 about 6pm, Bulk Export fails to export uncompressed .fit files.In the activities.csv file, the filename is “#error#” and the file is missing from the export.These files were correctly exported with my previous bulk export 2025/4/24.All other file types (.fit.gz, .gpx, .tcv etc. all work fine).My export of about 3500 activities contains about 20 .fit files uncompressed.These are from old Garmin devices (Edge 705) from 2019-2022,and also from activities shared from another user which are quite short.The activities in question are still valid and editable within the web application.

Hi! Recently I've set my profile so that I can participate in Strava segments and I've found that an activity I did, the QOM and CR didn't register? These were activities were women haven't participated before but when I recorded they show up on the All-Tine leaderboard but not as the women CR which still shows as N/A??? I've tried refreshing and everything but was wondering if there was anything to do to fix this?

When “Workout” is selected, the calories burned are not shown and do not contribute towards exercise and move goals in Apple Fitness.Does anyone have a fix for this? Thanks in advance. 

Using iOS 18.4.1when I bring up the Progress screen and scroll down, the screen is locking when the Monthly Activities graph appears. (The graph is not updated). This seems to have happened since 411.0.0 release. The only way to unfreeze is to close the app. Have tried phone power cycle and delete and reload app, but no change.Anyone else seeing this?