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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,519 Topics
  • 6,123 Replies
1519 Topics
マ
マイキーHub Rookie
asked in Strava Features Chat
100-image/video limitation

Premium Subscription subscribers (and arguably, ALL users) should have ALL their photos and videos accessible and visible to both themselves and their followers.The 100 image limitation is bull**bleep**. It did not originally exist once they introduced photos/videos. We should be able to infinite-scroll through our own or other person's image/video timeline to enjoy all their experiences.100-images is basically 10 runs/rides only. This is some serious cheap-skate nonsense from Strava for the purposes of saving some coin on AWS blob storage.

183
MakeStravaGreat
Superuser
8 months ago
A
AbrikHub Rookie
asked in Strava Features Chat
(RESOLVED) Notifications not working

Hi, i hope someone can help me, I've realized the last few days that I'm not receiving any notification from strava, even if a workout has been uploaded. I've un-install the app and re-install it again, I've allowed all the notification but still getting the same problem.  Any idea what can be the problem?  It's on a Samsung S20.

2298
Scout
Community Manager
8 months ago
J
joycecherisHub Rookie
asked in Strava Features Chat
Any footprints?

May I know if I search an athlete on strava and view their profile & activities, will they know? Will I leave any footprints? 

6481
Jan_Mantau
Superuser
8 months ago
J
joycecherisHub Rookie
asked in Strava Features Chat
(RESOLVED) Can’t search athletes - also activity grouping and flybys are impacted.

Anyone experiencing the problem of searching athletes on strava app? Whatever name I typed, it showed me nothing 😞

31
Scout
Community Manager
8 months ago
B
Barryb527Hub Starter
asked in Strava Features Chat
Notifications will not delete.

How can I delete / remove notifications.  I have 197 that won’t go away!  thanks,Barry

333
NavyAv
8 months ago
H
HaraldIlgHub Starter
asked in Strava Features Chat
Heatmap feature does not show in browser any more

Hy,since a couple of days, the heatmap item does not show up in browser version of strava any more:Where is it?Regards

61
Jan_Mantau
Superuser
8 months ago
M
MWandzelHub Rookie
asked in Strava Features Chat
Upgrades to Routes Section

Strava maps are a main part of my Strava use. I lead a cycling club with road rides ranging from 15 to 40 miles and have over 40 routes in my account (probably adding another 20 in the next two months). It would be amazing if two updates were made to the routes section of Strava:1. Add search options to the page so I can sort by distance, or only look for routes in a set distance/elevation gain range2. Add a quick option to create the reverse of a route and save that separately. Sometimes loops get repetitive and being able to have the reverse option of it is enough to add a mix into training.

42
D
8 months ago
S
Sb329Hub Starter
posted in Strava Features Chat
Changing privacy settings and affect on previous activities

I'd like to either delete my privacy zone over my home address and rely on the hidden start/end of activities, or make it smaller.Strava warns:By deleting this address, all past activities that started and ended here will be fully visible in accordance with your privacy controls. Are you sure you want to delete this address?So will all my previous activities revert to my current rules (400m hidden start and end) including those from before the hidden start and end was introduced?  Or will they be fully visible to everyone/followers only depending on that setting?Thanks

241
-Charles-
Strava
8 months ago
C
corn24Hub Starter
asked in Strava Features Chat
Activity Map

I think it would be neat to see activities populate on the map. Let me explain…Someone posts an activity (anyone, not just someone you follow) and it shows up on the map where the activity occurred with their profile photo. You could filter the map by activity, zoom and pan to search specific areas of the map, etc. You could also filter between people you follow and everyone on Strava. This would be incredibly useful for getting real-time condition reports from people who were actually there (backcountry skiing, whitewater, surfing, hiking, etc.). It would also be useful in figuring out when certain areas of the map are most popular so one could avoid the crowd, or join if they want more folks around. There are a lot of great applications for something like this. Instagram does it with photos, I don’t see why Strava can’t do the same with activities!

41
Bryant
Community Manager
8 months ago
C
Carina1Hub Rookie
asked in Strava Features Chat
Trail runs are suddenly missing from heatmap

Since a few days the heatmap doesn‘t include my trailruns (only under all activities). I‘d like to see them together with my road runs in the heatmap (or have finer grained options to select the sub-types) as it was before. Combining this with cycling activities makes no sense for me.

398
E
8 months ago
Silentvoyager
Superuser
SilentvoyagerSuperuser
asked in Strava Features Chat
Strava route editor cannot cross a neighborhood road if I click on sidewalk

I wonder if Strava can address the following annoyance with the route editor: I am trying to plan a route in my neighborhood - mostly to know what mileage to expect when I go for a run. In my neighborhood many streets have sidewalks next to them on the map. I find that Strava route editor is absolutely unable to jump from a street to a sidewalk next to it or, for example, to cross a street. These are quite neighborhood streets with almost no traffic that pedestrians cross at will. It seems silly that Strava makes a long detour to a nearest intersection just to cross the street there as shown in the picture above. The only solution that I can find is to switch to a manual mode. In the screenshot attached above, I've clicked on the sidewalk. If I click on the road then it can make the turn without the detour, but then later it is still unable to jump from the road to the sidewalk that is right next to it. 

44
Jan_Mantau
Superuser
8 months ago
A
Alex57Hub Starter
asked in Strava Features Chat
My Strava Paid subscription will not show up on my Iphone

I've already done everything according to the guide in the settings, also reinstalled. But still no subscription.The support also does not answer me, I checked the spam folder. Subscription is not available for a month, although I paid for a year at the beginning of the month.

287
Scout
Community Manager
8 months ago
L
laszloHub Starter
asked in Strava Features Chat
Gravel goal not counted right

Hello, can someone please explain why my last gravel ride was not counted to my monthly goal? Under the main current km number 59km are missing (117km is showing), but this overall distance is actually display correctly below (176,2km) in smaller letters… Thanks! 

72
Scout
Community Manager
8 months ago
C
ClairPorHub Starter
asked in Strava Features Chat
Software achievements

My achievements disappeared weeks ago and when I follow your advice - nothing happens. Having googled it & checked on reddit, I am not alone. Can you mend this please?

02
Scout
Community Manager
8 months ago
J
jacenty1112Hub Starter
asked in Strava Features Chat
statistics problem

hallo,how to recover statistics?after logout all my statistics is gone-after login.my profile is on this email adres

22
Scout
Community Manager
8 months ago
Silentvoyager
Superuser
SilentvoyagerSuperuser
asked in Strava Features Chat
Segment achievements aren't always calculated / displayed on upload

Sometimes when I finish an activity and sync it via Garmin Connect I don't get all segment achievements until I use the "Refresh Activity Achievements" function on Strava Web. But how I am supposed to even know that segment achievements are incomplete. I can only see that if I look at every segment individually. For example, here is the same activity after I initially uploaded it (as seen about 1 hour later after the upload) vs. after refreshing the activity achievements:

32
Q
8 months ago
Rixter
Superuser
RixterSuperuser
asked in Strava Features Chat
How to see all time stats for other sports, such as walk

I started using Strava in the summer of 2010 when the Whister Granfondo came to town and I had to buy a bike and start training. No Garmin, HRM, or power meter to start. Much more raw (and sometimes more enjoyable 🤣)One feature that Strava took away that I miss every day, is the ability to track distance and elevation when doing an activity on foot that is NOT a run. My wife and I power walk and hike about 3,000-4,000km a year and climb about 100,000m in the process. Unless it's recorded as a "Run" I can't track my yearly accomplishments and reach my target. Every bike ride counts, even when people coast to the park with their toddler. Unfortunately Strava has made some value judgement that says only runs can be counted and tallied up. Such a shame. If they (re)allowed the tracking of all foot activities, I think the Strava community would grow significantly. Strava wants to be so "inclusive" all the time, except for those who aren't runners

658
Rixter
Superuser
8 months ago
A
Anonymous
asked in Strava Features Chat
Leave from a strava group

Hi!Does anyone know if I leave a Strava group will the owner of this group be notified?I appreciate any answers! Thank you in advance! 

141
Scout
Community Manager
8 months ago
L
larissa-Hub Rookie
asked in Strava Features Chat
cancelamento / cancellation

boa tarde, fiz o meu cancelamento do plano que ativou automaticamente. no regulamento diz que temos que pedir o estorno em 7 dias, eu preciso o estorno no valor da conta do meu cartão, poderia estornar por favor?  TRANSLATION: Good afternoon, I canceled the plan that activated automatically. The regulations say that we have to request a refund within 7 days, I need a refund for the amount on my card account, could you please refund it?

54
Scout
Community Manager
8 months ago
T
tr3slechesHub Starter
asked in Strava Features Chat
Replace run I did with someone else I was with that recorded it.

I accidentally split my run in two halves and I would like to replace my two runs with the run of someone I was running with (who recorded the whole thing in one fell swoop). Is that possible?

142
ActivityFix
Superuser
8 months ago
F
fröschHub Starter
asked in Strava Features Chat
Fitness points not added

Recently, I am not getting any fitness points for trainer rides.  My relative effort and heart rate are as high as running activities where I've gotten +2. My power meter doesn't seem to be reading consistently, so my avg power is low.  How do I fix this?  

31
Jan_Mantau
Superuser
8 months ago
Kapelusz
KapeluszHub Rookie
asked in Strava Features Chat
UNSYNCED ACTIVITY

Hello, I have a problem with unsynced activity showing in my app. Cant sync it, cant delete it. Please help. Pics attached.              

575
C
8 months ago
D
davidandrewlawrHub Starter
asked in Strava Features Chat
My effort isn't on the leaderboard despite privacy turned off

HiI've just had an attempt at a KOM and got 5th. It doesn't appear on the all time leaderboard, 5th place isn't shown on the list. Is it still updating or something? The time shows on my own efforts, but not anywhere else. All privacy controls are off, check map visibility etc.https://www.strava.com/segments/1491651Any ideas?

43
J
8 months ago
H
HighCoastSUPHub Rookie
asked in Strava Features Chat
Stand Up Paddle and Kajak not shown on heatmap

All sports selected.I dont see the tracks of some water sports (Sup, Kajak), but other shown (Kite, Windsurf)The strange thing is that tagged photos from SUP sessions are shown. But not gps track.

92
B
Strava
8 months ago
H
Hannah-b-fayHub Starter
asked in Strava Features Chat
Calories missing and replaced with avg power

2 weeks ago with no warning or way of changing it my runs on Strava stopped showing calories and started showing average power ( which I don’t understand what that means or what relevance it has to my run ). I appreciate the calories on Strava are an estimate. Does anyone know how to configure what is visible ? Even when I click on the activity, calories are still missing. I haven’t changed anything on my Strava, I pay a subscription. Any advice appreciated. Thanks 🙂

412
A
8 months ago

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