Skip to main content

Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,431 Topics
  • 5,835 Replies
1431 Topics
E
ElectricMonkHub Rookie
asked in Strava Features Chat
Live pace feedback?

Hi everyone, I'm new to Strava and interested in switching over from the UA Map My Run app.  After looking at the Strava web site and watching a couple of review videos I'm not finding what I need: the app I'm currently using can be configured to give me voice feedback in regular intervals with information such as distance & time run, average pace, current pace, heart rate.  Does Strava offer this?Thanks! 

82
E
8 months ago
D
dennispennisHub Rookie
asked in Strava Features Chat
Wrong total distance shown for bike

In November I added a new bike to Strava which I now exclusively ride. Therefore I retired my other bikes. The issue is that the cumulative kilometers for this bike are completely off. It says 2600 km while it is actually closer to ~900 km after adding the rides by hand. It does have a separate frame component which also shows about 900 km when I set the correct starting date. However, it does not change the 2600 km on the bike. How can I resolve this?

12
D
8 months ago
G
guaxiniHub Starter
posted in Strava Features Chat
Global Heat Map in Route Planning

In the past when creating routes with the global heatmap activated there was a lot more available than there currently is.  If I look at the global heat map outside of the route creator with all sports selected, I can see these additional heat lines.However, if I go into the route creator, there is no option for all sports and so it gets filtered by preferred activity (biking, running, hiking, walking, etc...), but none of these is anywhere near as detailed as the global heat map with all sports selected. Is there any way when creating a route to have the global heat map show all sports again.  I have often used this when creating routes on less traveled trails, but that still had enough traffic to show up on the global heat map (and still show up on it with all sports selected), but no longer show up when creating a route.

01
G
8 months ago
O
OdallasHub Starter
asked in Strava Features Chat
Fitness points not added

Hi, why don’t I get fitness points for both workouts if I do two workouts same day? Anyone experienced the same?

02
O
8 months ago
G
GrejxHub Rookie
posted in Strava Features Chat
Activity time is cut short when viewed via monthly review?

Hi. I often find my activity time is cut short when viewed via the monthly summary. Sometimes by an hour. Any ideas? 🤷

02
G
8 months ago
I
InotHub Starter
asked in Strava Features Chat
Fallo Frecuencia cardiaca / ​Heart rate failure

Buenos dias a tod@s, en la app de garmin me marca unas pulsaciones bajas, cuando voy haciendo base, ritmos lentos, normal, pero cuando se sincroniza a strava se disparan 170-180',sabeis por que pasa? Muchas gracias. TRANSLATION: Good morning everyone, in the Garmin app it shows me low heart rate, when I'm doing base, slow rhythms, normal, but when it is synchronized to Strava they shoot up 170-180', do you know why this happens? Thank you so much.

12
I
8 months ago
F
finalarrowHub Rookie
asked in Strava Features Chat
Strave map in JustGiving shows Pacific ocean

I've linked my Strava account to my JustGiving account but every time I do a walk, I just see a map showing an area of the Pacific Ocean, and my walk route is not shown when I reposition the map to my location. Any idea why ?

011
F
8 months ago
S
Superuser
SilentvoyagerSuperuser
asked in Strava Features Chat
Why can't I see average HR here?

See the screenshot below, which is the summary of my trail run.  I don't care about my average power and especially about the calories. These metrics mean nothing to me. At the same time I'd really like to see my average HR and average cadence. Strava have been releasing a lot of unimportant features recently, but giving us more customization of the app would be greatly appreciated by many. There should be a way to customize these data fields or perhaps a way to see all available data fields. I don't really like that Strava makes these choices for me.   

32
S
Superuser
8 months ago
I
IreneactiveHub Starter
asked in Strava Features Chat
Sugerencia: Privacidad selectiva / Tip: Selective Privacy

Sugiero poder configurar la privacidad de la actividad según su tipo o incluso según unos tiempos mínimos o km de actividad. De lo contrario saturas la app de tus contactos o tienes que bloquearlo todo e ir activando la configuración para cada actividad independientemente si eres de esos que registrando todo. Gracias, saludos. TRANSLATION:  I suggest being able to configure the privacy of the activity according to its type or even according to minimum times or km of activity. Otherwise you saturate the app with your contacts or you have to block everything and activate the settings for each activity regardless of whether you are one of those who record everything. Thanks greetings.

01
I
8 months ago
SamB3
SamB3Hub Rookie
asked in Strava Features Chat
Group Challenges Query and Clubs

Hey, I recently started a group challenge - 90 miles in 30 days - "90 in 30" and a club "Sam B's 90 in 30 Club". I think a great feature would be to able to add/make challenges through clubs, not just events. So for example my club 'Sam B's 90 in 30 club' would include a challenge every 30 days/month of 90 miles in 30 days (Walking,`Running, Hiking) instead of these two things being separate. I understand this might be a premium feature, since I can only make 3 challenges with my current account. I'm also a graphic designer and would love to create and add my own badge to my 90 in 30 challenge for successfully completing it, make my trophy case all snazzy. Either this is a feature already and I don't know how to do it or could be a great creative opportunity especially if we could create challenges through clubs. Would love to hear everyones thoughts!Sam B  

01
SamB3
8 months ago
J
jarostekHub Rookie
asked in Strava Features Chat
Automatic language change in the application

Some time ago the mobile app spontaneously changed my language from English to Russian. I don't know Russian, I use the English version. How can I restore the correct language? Everything is fine on the website. I reinstalled strava but this did not help.

435
J
8 months ago
S
SarahBHub Starter
asked in Strava Features Chat
Strava step counter - new, but inaccurate

Hello everyone!In the last 3 weeks, my Strava data started showing steps taken during a walk (in-app, Android).They're wildly inaccurate - today, 5.33 mile walk = 584 steps! 😄How can I stop the steps showing or make it accurate? Thanks in advance, Sarah

62
S
8 months ago
A
AGWHub Starter
asked in Strava Features Chat
Mapping over another part of the route - Problems

When devising a new route on Strava's mapping tool from a PC, I cannot draw the return route over an existing section of the route. Manual mode does not seem to solve the problem either. Is there an easy fix, what am I doing wrong, it used to work just fine, and this is the only reason why I pay for Strava. I am already having to post the group rides in Ride with GPS, but I would rather return to Strava is I could get it to actually work like it used to work. Any guidance is appreciated!

22
A
8 months ago
B
BlakeWHub Starter
asked in Strava Features Chat
Measurement

I have my unit of measurement set to KM but all my best efforts are shown in miles. I reinstalled the app after powering my device for 10 seconds but this is still the case. How do can I fix this so my stats are only in KM. Thanks

21
B
8 months ago
S
skybedyHub Rookie
asked in Strava Features Chat
Different results from .fit and .gpx

If I upload manually original .fit file from Garmin, I get new activity on Strava. If I then this activity export to GPX file, the activity remove and again I upload from the GPX file, I get activity with different parametres than the original activity was. How it's possible, it's correct?      

81
S
8 months ago
Y
yatishmadhavHub Rookie
asked in Strava Features Chat
Workout logged incorrectly

Hi. This is my first post ... go easy on me lolI did a 1h 23m workout this morning. Tracked it using my Samsung Galaxy 5 Watch ... but it only logged as 1m 33sWhen checking on the watch there are not unsynced activates. How can I correct and log the full workout and as 2nd prize at least update the workout time?Thank you

24
Y
8 months ago
L
lhdamianiHub Starter
asked in Strava Features Chat
Fitness & Freshness values are different from Web vs App

Hi, I'd like to know if someone else also has this issue: my fitness & freshness values differ from the web vs the app... maybe it's not a bug and it's expected, but then i'd like to know why would this be implemented like this? Web: app:   Does anybody have any idea how to sync them again or what happened ?Thanks in advance...

17
L
8 months ago
RMSouthAfrica
Superuser
RMSouthAfricaSuperuser
asked in Strava Features Chat
Confirmation of KMs

Dear @Jane11 Please ask the technical team to look into this for me.My yearly KMs on the mobile and the Web interfaces are not the same. See pics  

02
RMSouthAfrica
Superuser
8 months ago
D
doogle66Hub Rookie
asked in Strava Features Chat
E-bike mileage

I'm new to this site so apologies in advance if I'm unfamiliar with itI have regular bike and e-bikes. I want both to count towards my annual goals (time and distance). I've been Googling for whether e-bike rides count, most replies suggest they do count, but clear from my total they don't (I can simply change an activity from Ride to E-Bike ride and see the totals change for YTD).How do I get it to count everything short of calling everything a Ride (which messes up lots of other things)?

1019
D
8 months ago
K
KevinWhiteTriHub Rookie
posted in Strava Features Chat
Strava Power goals not achieved

Hello,This isn't a huge deal but for some reason, the power goals I set on the desktop Strava (I don't know if this is available on the app) don't seem to be achieved. However, my power curve shows that the goal has been met. Any idea why this is happening?  

11
K
8 months ago
T
TrailkussHub Starter
asked in Strava Features Chat
No Elevation Gain from Treadmill shows up...

Hi there hope you can help me out, i use a nordictrack incline treadmill (xi7)  for my special keyunits like hiking intervalls or hike /run intervalls and stuff like that. Everything was fine since 2 weeks. I uploaded the tcx.file like weeks and months before but now... no elevation is showing up in my workouts.  On Ifit its the 3rd party where i get the tcx file from everything is fine. And also on trainingspeaks the elevation shows up when i upload it. Only on Strava no elevation anymore...I opend severall time a ticket but since yet no solution ;(I uploaded pictures from everything.  Regards 

2817
T
8 months ago
I
Ian11Hub Adventurer
asked in Strava Features Chat
Has the design of the profile page deliberately changed ?

On my profile page there used to be a tab for KOMs/CRs and one for "Top 10s" (actually for positions 2 to 10).  I could then filter the KOMs/CRs to see, for example, just bike rides (my main focus).  However, when I look now there seems to be no way to separate KOMs/CRs and Top 10s (although the page doesn't display any Top 10s) and there is no way to filter out my small number of non-bike KOMs.  Were these deliberate changes ?  Can they please be reversed ?This is what I now see... 

06
I
8 months ago
S
SiteshHub Starter
asked in Strava Features Chat
Private gear

How to make some of my gear private. 

81
S
8 months ago

Badge winners

  • Topic Starter
    zebhas earned the badge Topic Starter
  • Reply Authored
    qiuhyhas earned the badge Reply Authored
  • Topic Starter
    qiuhyhas earned the badge Topic Starter
  • Topic Starter
    runninghphas earned the badge Topic Starter
  • Reply Authored
    Paw Elghas earned the badge Reply Authored
Show all badges
Terms & ConditionsCookie settings