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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,302 Topics
  • 9,441 Replies
2302 Topics
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ArneSchoetersHub Rookie
posted in Strava Features Chat
Gravel Heatmap excluding Roadbike Heatmap

When viewing the Gravel Heatmap, you also see a lot of normal paved roads highlighted. This could be prevented if you could exclude the roads that are also used a lot by a roadbike heatmap. A lot of times it is very difficult to know what the nice gravel roads are in an area because a lot of ‘gravel’ rides are probably also winter rides on asphalt.

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Jane
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MvSHub Rookie
asked in Strava Features Chat
how to disable suggested rides?

Is there a way to disable “suggested rides”? I have enough clutter on strava without it making suggestions on local rides that i already do/know.  Its almost offensive suggesting we don’t know our local rides loops/trails.  

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Lars-e-sorliHub Starter
asked in Strava Features Chat
alpine ski doesen’t count in club

Hi. Alpine Ski doesn’t either show in activity calendar or count into club statistiscs. I would definitely like that to count into the stats. It does just not make sense that it’s not inkluded there. Ofc only the active time. Is there any plan to add the statistics into Strava clubs and own activity calendar?

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Bryant
Community Manager
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NJM-KLHub Rookie
asked in Strava Features Chat
Flag Errors Cant Be Fixed

I just got flagged on a 6 mile ride that I've done 74 times with consistent results.  The flag does not give any indication of what the actual issue is. It says crop the ride, change the activity, etc. The flag is wrong but there is no way to remove it. Is there a better app than Strava?

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omkar_jadhav22Hub Starter
asked in Strava Features Chat
Allowed AI based insights and analysis

Since the strava has athlete intelligence launched, which AI based insights or analysis I can do for my own application?What things will be allowed in this case?Will a summariser for months data and analysis of months data be okay? since strava only provides athlete intelligence considering one single activity.

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Bryant
Community Manager
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4nnn4
asked in Strava Features Chat
Heatmap Button is gone

Since the past two days, I haven't been able to see the heatmap. The button is missing in the Android app. I've tried it on different devices and have also reinstalled the app. There is just the possibility to select Point of Interest.I have a premium membership. 

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funriderHub Rookie
asked in Strava Features Chat
MyWhoosh Segments

Hi All,Is it just me, or can we not create segmenst for MyWhoosh Rides? I know it will be a private segment, but at the moment I cant even do that. When I want to save the segment, I just get a screen that says Strava is offline. I’ve been trying for hours, without luck.TIA

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Michael_LHub Starter
asked in Strava Features Chat
Personal heatmap layer is gone when viewing activity map?

Does anyone know if that feature is just gone? I really liked seeing my personal heatmap when I opened up the map from a new activity, or seeing it when I opened up the map for someone else’s. I just don’t have any option to add that layer now, does anyone know how to restore it?

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Jana_S
Superuser
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TirsamisuHub Rookie
asked in Strava Features Chat
Family plan not in same country error

Hi, I've upgrade to the family plan and invited 3 people to join. We all live in The Netherlands, however 2 people get the error message that they don't live in the same country as me. We all live in the same city in the same country, so we should be able to join in the family plan. Please help out.

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mockee
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JMedhurstHub Starter
asked in Strava Features Chat
Saved Routes not showing in iphone app

Saved Routes not showing. I’ve just imported a GPX file for a route i’ll be riding tomorrow on my Mac. I can see the route map in the google browse, but when i open Stava on my iphone, all my own routes are missing; not loading. iOS 18.1.1. I’ve also tried it on my work iphone, but same problem. I’ve read on this community, that others are experiencing similar problems. I’ve logged out, closed the app, logged in again, same problem. I’ve also shut both phone down, restarted them, logged into the strava app again, but still not routes.I need this to work, it’s the reason i’m paying to use the app.

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Bryant
Community Manager
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Mkkl91Hub Starter
asked in Strava Features Chat
Show progress/completion of current joined challenges in overview screen

If you click on the "Challenges" tab in the top of web-based Strava you get a nice overview of all the available changes and it shows which ones you joined. Unfortunately, as far as I can see, on this page it is not visible on this page:- Which challenges you already completed- What the progress is on your challenges, e.g. 8km out of 100km targetAdding this helps in targeting a specific challenge to complete and prevents that you have to click through on each challenge to see its details.

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rocky5
asked in Strava Features Chat
How do I unhide start and end points?

Today I went on my first bike ride since December and when I ended/saved my activity I noticed that for some reason Strava hid my start and end location. Why? Is this a bug? Anyway I went into my privacy settings and the start/end hide, which I had set to off, was changed! Now I have a hidden start and end that I want to unhide so that my followers can see them.  How can I unhide them? I can’t find any obvious way to do this in the app. Do I have to use the website?  Any help would be appreciated.  Thanks.I wish programmers would be more considerate and not mess with personal settings, or log you out of an app when it upgrades, or time out your log in (well except for sensitive apps like banking), etc. I haven’t had any log out problems with Strava but this setting changing by itself was annoying.

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Beto_triHub Starter
asked in Strava Features Chat
Training plan - Calendar

Is there any way to plan training on Strava? I signed up for a half marathon running training plan, but I can't see upcoming activities to do in my calendar. Is there this functionality in the app?

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laszloHub Starter
asked in Strava Features Chat
Gravel goal not counted right

Hello, can someone please explain why my last gravel ride was not counted to my monthly goal? Under the main current km number 59km are missing (117km is showing), but this overall distance is actually display correctly below (176,2km) in smaller letters… Thanks! 

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SssHub Rookie
asked in Strava Features Chat
exclude shoreter activities

Hello,my garmin automatically starts an activity when I go out to run some errands. It is generally activities that are less than 15 min. And  then the activity appears on my strava feed. Is there a feature to automatically exclude all activities that are less than certain amount of time?

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Jana_S
Superuser
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jaguateHub Rookie
asked in Strava Features Chat
Default setting for "Type of ride"

Every ride shows “Type of Ride” as “Commute” by default.  How do I turn that off? None of my rides are “Commute”

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nicrennetHub Starter
asked in Strava Features Chat
Heatmaps - date filter

Would it be possible to introduce a time filter to heatmaps so that trails that fall out of favour fade out?I live in an area surrounded by forests and use the heatmap facility extensively to find new routes to run / cycle off the main fire trails. However, due to forestry work over recent months and years and the inaccessibility of some routes due to tree growth, this has become an increasingly unreliable way to plan a run - routes that were popular can now no-longer be navigated.I would propose at least a 12-month rolling filter (a bit like the rolling 90-days for local legend) to ensure that all seasons are captured.

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sevenfourateHub Rookie
asked in Strava Features Chat
Trophy earned appearing in cabinet - but doesnt show on activity / feed ?

I earned a Trophy yesterday. That Trophy shows in my cabinet on my profile. But didn’t / doesn’t show against the activity where I earned it - as it always usually does. I wondered if it was a blip in the system….. Today I’ve completed the ‘February Walk 50k’ Challenge. And infact earned another Trophy today. Again they are  showing in my Cabinet / Trophies earned. But didn’t ever / doesn’t show against todays activity that earned it and took me over the 50k. Ive looked through all my settings (App and full web version). And even un-joined and re-joined both Challenges. I got re-notified I’d completed both these challenges. But it didn’t change the Trophies not showing against todays activity. Any bright ideas please ? 

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David7Hub Rookie
asked in Strava Features Chat
Total Time for the Day at a Glance?

I just signed up for the premium plan. I do indoor cycling which I do on and off throughout the day, 10 minutes here, 25 there, etc. Is there a way at a glance to see my total time for the day? Thanks!

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trwellsHub Starter
asked in Strava Features Chat
Advanced Edit

I note the new "quick upload" feature on Android app.I'd like the option for it always to default to "advanced edit" as I always add additional information not available in the "quick upload." Thanks

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Jane
JaneStrava Alumni
published in Strava Features Chat
Test your Strava Knowledge: Answer Questions and Help Others
Test your Strava Knowledge: Answer Questions and Help OthersF.A.Q.

We’re lucky to have a mix of Athletes visiting the Community Hub. Some of you are Strava Newbies - looking for help to get started and use new features. Some of you are long time Strava Users with deep knowledge of Strava’s functions and features. One of our goals here on the Hub is to create a space where members can help members. Below are some posts where members are looking for help. If you’re interested in sharing your knowledge and helping out, we welcome you to jump in and provide answers.Tip: Most of us don’t know everything. If you need to look up information or double check your knowledge here’s a couple of suggestions:Try searching the Community Hub, to see if this question has already been asked and answered Search the Strava Knowledge Base Ready? Here’s this week’s batch of questions that need an answer: How to disable suggested rides?Why is yearly goal total incorrect?Why is my average power different between Strava and Garmin?Problem importing activity data from Apple He

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Jane
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RunnerMan27Hub Rookie
asked in Strava Features Chat
Why does Strava include rest times in my overall pace even when I mark the run as a "workout"?

I’m sure it would be tough to have Strava automatically remove rest times from overall pace (one man’s rest might be another man’s workout), but Strava should allow me to identify rest “segments” in my uploaded workout.  Strava can then ignore them when calculating pace and give me a true average pace.  Example, I run 8x800m with 1 min standing rest - Strava will mark my pace as slower because of the 8 minutes of standing rest.  When we mark the type of run as “workout” I would think Strava could account for rests.  Even better would be for Strava to put my splits on the main workout overview instead of having to drill into the workout.  

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Segovia123Hub Starter
asked in Strava Features Chat
Reset Elevation Data

There needs to be a method to reset all elevation data, updating a single ride in the app isn’t practical. I have years worth of incorrect elevation data due to a faulty GPS 

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Jane
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AlexandrosTzaHub Starter
asked in Strava Features Chat
Club total khm.

Hello I m trying to find out if there is a way to check total khm of my club members.Since challenge is only pay to join i have invited my friends to a club to challenge each other but i want to make it yearly not every week. Is there any way to do that?

301
Bryant
Community Manager
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khogbe3Hub Starter
asked in Strava Features Chat
msps zoomec out

Doesn't happen on all maps, but most are zoomed out when you want to view them, and only way to see route is by a flyby - not very helpful. This has been since the last main update.When's it going to be resolved?

281
Bryant
Community Manager

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