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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,298 Topics
  • 9,428 Replies
2298 Topics
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DrtvinpHub Starter
asked in Strava Features Chat
longest ride incorrect

I think my stats are either wrong or just missing things. My all time longest ride says 50 miles but that is not correct. I have a 100 virtual mile ride that when I go to the actual ride says it’s my longest ride but is not showing up in stats. This all makes me curious if my entire stats are off or not being tallied correctly     

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Bryant
Community Manager
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ScottDowdingHub Rookie
asked in Strava Features Chat
Strava Business

I’d like a business page like FB does or YT where i can have multiple pages.I want to connect with my customers and share my rides WITHOUT disclosing my person name and account. Keeping the Hidden areas like my house and close friends.Is there a business page for Strava and can it mirror my rides under my business name? Auto sync..

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Bryant
Community Manager
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ErnestasHub Starter
asked in Strava Features Chat
Strava not showing Statistics

Hello, i encountered problem with strava that it stoped showing statistics in my profile. It all worked last year perfectly but this season after doing some workounts arround 200km i can’t see any of my stats in profile. Here is picture attached of blank spots. Statistics is empty in my profile  but in others profiles i shows everything. Any solution to this issue ?Thanks. 

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Bryant
Community Manager
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PopedriverHub Starter
asked in Strava Features Chat
submit challenges for group/club

I created a club to invite some friends to. My whole purpose for doing so was so that we could do challenges. How do I do this? 

371
Jana_S
Superuser
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acataiHub Rookie
asked in Strava Features Chat
Starred segments not show on the map

Strava map view with segments filtered to “starred” is not showing anything (I have only a few of them). (Regardless if these segments are public or private.)Actually any filter except “All” does not show anything...  

2408
Bryant
Community Manager
L_McLoskey
L_McLoskeyHub Climber
asked in Strava Features Chat
How to display MAX SPEED: Who cares about calories!? (which is a joke stat, anyway)

My Strava activities on my phone used to default to displaying distance, elevation gain, time, average speed, and MAX SPEED, but at some point with no warning or explanation it stopped displaying Max Speed and instead shows calories.I have friends whose activity feeds still default to show both avg and max speed, while others show calories -- but nobody knows how or why that changed, and nobody knows how to change it.Sure, I can click "view analysis" to see my Max Speed, but I don't want to do that. I want my activity feed to automatically display Max Speed. WHO CARES about calories (which of all the stats on Strava is basically a total joke & super inaccurate, anyway!)?HOW can I change that? Strava does it for some people already (and used to do it for me), soooooo it's obviously possible. But I can't find any info anywhere!

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DangHub Rookie
asked in Strava Features Chat
Silver Crown KOMs

As many of you know a segment can become “stale” e.g.: a trail has been changed so that a challenge for the KOM is impossible and making a new segment doesn't work cause it'll be repopulated by the older rides. Awarding a Silver Crown KOM to the leader in the segment for the calendar year. This might spark some competition there where it otherwise is not. I’d love to hear if anyone thinks this is a good idea.

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MakeStravaGreat
MakeStravaGreatHub Trailblazer
posted in Strava Features Chat
New overlapping segments not listing past times

I've noticed threes been an update to the segment creation page on Strava. ive just gone to make a new segment which is the fast downhill part of an existing segment. Its created it as usual but for some reason its not adding everyone's times from the past like it used to. Its only showing my time. Is there a reason for this? can you please fix it so it shows past leaderboard times like it used to. 

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MakeStravaGreat
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Tom .Hub Starter
asked in Strava Features Chat
Activity not popping up in other people's feed

Today I won my first race. Unfortunately, I can’t show this off to other people (the main purpose of social media of course), because it is not appearing in their feed. I asked a friend if he could see my activity and he could, but he had to specifically search it and nothing popped up on his feed. Btw: my warming-up appears, my cooling down not.Any solution? Thanks.

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Jana_S
Superuser
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Kimlewis44Hub Starter
asked in Strava Features Chat
feed missing activities

I’ve noticed the last few Saturdays (maybe other days too) that my activity feed isn’t updated with many of my friends activities. So weird. Anyone notice the same thing?

392
Jana_S
Superuser
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AP KamathHub Rookie
asked in Strava Features Chat
Audio Cues for Pixel 6A

I have enabled the Audio Cues in my app but still I don’t get any cues…. Even in my phone settings I have permited Starava App for all permissions but still the audio cues does not work. My phone is Pixel phone

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A
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jodirutlandHub Starter
asked in Strava Features Chat
Why is ‘crop activity’ option not displaying any more?

After I updated my Strava app a few days ago, I can no longer find the ‘crop activity’ option in the usual ellipsis menu. I need to use it on a recent activity where I forgot to stop before I went for a drive (face palm). Unfortunately, I forget to end Strava activities quite often, so I need to use this function a few times a year! I’ve tried on site and app and no luck yet. Anyone know how to do this now?

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Jan_Mantau
Superuser
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ActivestepupHub Starter
asked in Strava Features Chat
Maximum speed shown on summary but not on the ride

We have a ride for our user, the maximum speed mentioned in the summery is 69Kms/hr although all the ride there is no such speed. The ride detail activities/12363433025

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IOW MaxHub Rookie
asked in Strava Features Chat
Am I able to find my Strava ID on the App? Where?

How and where do I find my Strava ID on the App? Thank you.

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KoningKosHub Starter
asked in Strava Features Chat
How to change emailadress

Hi all,I don't know where to put this question. So, here i go:So i want to buy Strava Premium. I bought for 70 euro's on Google Pay.What is didn't see, that my Google Pay and Strava-mail don't match.Now i got 70 euro's on a different mailadres and no Premium.Can i change the e-mailadres on strava what is connected to Google Pay or am i doomed to make a whole new strava account?  

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Aarya432Hub Starter
asked in Strava Features Chat
Club Posts

It says the club posts situation has been resolved on other conversations but is anyone else still unavailable to post on their club despite having tried everything?

542
Jane
L
lia03Hub Starter
asked in Strava Features Chat
How long does it take for strava support to reply?

Hey,It's been more  than two weeks since I submitted a support request and still no response.

391
Jana_S
Superuser
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BeaHub Starter
asked in Strava Features Chat
Strava map disappearing

Hi, Strava map query here: as of lately, when I click on the map recorded by Wahoo/Strava, all I get is my 'naked' route, ie just the outlines of my route but no background map at all to click on and enlarge, so no option to home in on the 'real' map to go over where I've been. Yikes. Am I going wrong somewhere, or is this Strava's naff idea of an update?!?

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P
pierce
posted in Strava Features Chat
Fitness score is a bit misleading

The fitness score/ graph is more like a training load score or effort score. It tracks the strain you're putting on your body, but doesn't account for things like efficiency, speed, or how well you’re adapting to that load. Calling it a "fitness score" is definitely a misnomer, especially when it doesn't accurately reflect your actual fitness improvements.My score has gone down 20% in the past 45 days even though I'm doing similar milage as at my peak, I've just gotten more efficient. So technically, the decrease in "fitness" is actually an increase.It’d be much more helpful if it were framed as something more specific, like training strain or load tracking, so users wouldn’t mistake it for a true measure of fitness. But for now, it’s really more about the volume and effort of your training than your actual fitness progress. Thoughts?

3271
Jan_Mantau
Superuser
P
PicnicHub Rookie
asked in Strava Features Chat
Missing time display

Hi, this was raised about a year ago and there still does not appear to be a resolution for it.  I seem to have a few runs completed where the activity time is completely missing for no apparent reason. One of my activities it was there previously but now it is gone.I’ve seen something about the amount of space, but this is not the issue at all. There is enough space, the detail is just not there.  I’ve uploaded two examples where you can clearly see the run with the time displayed has more achievements than the run without the time.This is only when on the mobile app on the main activity feed. You can see the time when you click the activity but most of us just want the time on the main page so it can be seen when scrolling.It is a small issue but very frustrating. Please resolve it.  If you need to omit details from this area, omit the achievement badges as this is less important than the time in my opinion. Would be grateful for an explanation as to why this happens and only on some

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bricekan8Hub Starter
asked in Strava Features Chat
[RESOLVED] strava ios widget

My widget recently changed from orange bars to green and now also appears to be showing my year to date mileage instead of weekly mileage. The color is less of an issue (just weird it changed) but I would like the option to go back to seeing my weekly mileage rather than year to date.   

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skywalker22
skywalker22Hub Rookie
posted in Strava Features Chat
Segments in datagridview

Would be good to have the Segments inside some control with a scroll bar, that when going through all the segments the elevation map or even the map would still be visible.Now when you are scolling down the map disappears after 25 segements and the elevation map after 30 segments (depends on the resolution). This is how it is now:--The list of segmetns can be very long, and if you are scrolling down through them, the map and the elevation map are not visible any more sooner or later.Thats why I would put all the segments into some control like DataGridView, where you can use a scoller if there is more then X number of items inside of it. So it would be like: It’s always nice to at least see the elevation map (if not the map as well) when scrolling through the segments of the route, roght? Now its more or less useless, if you don’t see what’s going on, specially on the unknown routes. PLEASE :) 

122
skywalker22
N
Nico GrobHub Starter
asked in Strava Features Chat
Monthly overview

On the mobile Strava Version you have a nice overview on how many Km,Hours and Elevation you‘ve gained in the last 3 months.  Now it usually has the Kilometers/Miles on the Y axis. How do I change it to hours?So that the chart has the highest peak at the week with the most hours and not with the most Km/miles.

381
Bryant
Community Manager
L
Liam85Hub Starter
asked in Strava Features Chat
flyovers vids not right

Hi, I’ve recently subscribed to strava and after using the flyover video it creates after each of my runs it was great so see, little dot goes along your route you have just ran aswell as a red line following. Now for whatever reason my flyover vids are still working and being created but there is only a little dot following my route and no red line it’s hard to navigate your route. Anybody know why? It was available on previous runs and even if I go back and view them it’s the same now. Just the dot no red line. If I view any of my followers activity and view there flyover they have there’s all fine. 🤷🏻‍♂️ any help please 🙏 

711
Bryant
Community Manager
A
AleksanderHub Rookie
asked in Strava Features Chat
Duplicate accounts - Not able to merge

I wonder if any of you have gotten a solution to a similar problem;I have an old Strava account, https://www.strava.com/athletes/13939161 , which I am fairly certain used my Facebook account to log in. Because I can see that I have a Strava connection still active on my Facebook account from the same time I created my first account.However, when I got a new phone and wanted to log in, I made a mistake and chose Google as log in method instead. My Facebook and Google account has the same email connected. Somehow that created a new account, https://www.strava.com/athletes/133051305 . Now I cannot access my old account. When I choose Facebook as login method, it directs me to the new account. The same for Google and Email login. I cannot wrap my head around this, since Strava claims that one email cannot be connected to several accounts.Any suggestions?

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