Strava Features Chat

I see that Strava calculates things like CO2 saved per trip and all-time Km's, but there isn't a record of all time CO2 saved from what I can see. Am I just looking in the wrong place, or is this a feature they haven't added?

Is it possible to customize stats shown during activity? For example, for backcountry skiing I would rather see how much vert I have gained/lost rather than mileage. Is it possible to change the stats to see vert instead of mileage? Or to see vert AND mileage? I am sure this would be helpful for other sports as well (trail running, mtn hiking, etc.). 

For some reason whenever I open Strava Maps on the browser version, it always opens in San Francisco. Is there any way to get it to just open on my current location? I’m on the opposite side of the world.

Many people and me, too, travel by bicycle. Or on foot, on canoe, … We then may not be training hard, but still doing a lot of km and altitude.So please add the category “travelling” besides “training” and “commuting“. Thanks in advance!best regards – Myriam

I can no longer view live segments while running. Anyone else have this issue or know how to fix it? I’m using an iPhone. 

This feature has started appearing on my feed, listing “who to follow” suggestions. I find it distracting, unwanted and a feature that I’m simply not interested in seeing. Can this feature be disabled?

The Quick Edit is a great feature that makes it easy to quickly edit a recent activity. But it would be even more useful if shoes/gear was part of it. Runners tend to use different shoes for different kind of runs. And tracking the shoe usage is already a great feature but it’s currently a bit annoying to have to do it in so many steps. 

Can you please stop the foolishness of messing with our profile photos?  I just noticed the website now has the "shield" outline on our profile photo.  But only if you're a subscriber with a public profile... everyone else apparently gets the round photo, non subscribers and subscribers with a private profile.  (I guess it's an incentive to go private.)  What gives, huh?  You have over 1,000 "open for voting" suggestions in the ideas forum and a recently reported corporate valuation of $2.2 billion (yes, with a "B".)   Now, please change the photos back and put your resources to better use elsewhere.    

Ya envié mi reporte sobre el cobro que me hicieron metí mi tarjeta para la prueba de una semana y no tenía intenciones  de renovarla y me cobraron la suscripción  anual de 799$ 

Your algorithm very often responds after completing a ride stating that it was one of my best three efforts. If I look at my history, you can’t keep responding with the same analysis because your top efforts are already completed. The only way I can see this being accurate is if there’s always a rotation of your experiences and completed activities, which would alter the prior top three completed rise so I’d like to know from others if this is accurate because it seems to be a little strange that I received this message very often.

After getting my second ebike I went ahead and created a profile for it however when I make it an e bike, it automatically makes my other bike, also an ebike, no longer an ebike. I have had multiple analog bikes and it always allowed me to pick and choose what bike the ride was on but now not only do I have to select the bike, I have to go in each time and change it to an ebike and when I do, it undoes all the other bikes rides from being ebike.

Some time in the last month or so all (hundreds) of my saved routes were removed from view in android mobile app, and I can only see 11 in there that I created recently. I logged onto strava on desktop PC and I can scroll back through pages of them, so I assume they are all still available to my account. Can i get them back on mobile, since I rarely use Strava on desktop? Would like to be able to access them when I’m out in a specific area, especially now that Strava map has improved with fatmap. Thanks. 

Hello guys,    I use strava to record my mtb rides but I discovered that some of them do not rest the equipment (bicycle) so I do not have a correct calculation of kilometers for bears and consequently even Probikegarage can not display a correct mileage.    I don't know how to filter the rides that they are without equipment and how to add the correct equipment to them.    Also being numerous rides to be corrected are not like making the change by group and not one by one

Forerunner 55 does not provide power stats. How come it shows in the top stats. 

I ran 5 rounds around my park which is 1km for 1 lap but today when I turn off my phone during the run I looked at my phone after 5 laps and it was 1.6km how can I fix this

Add the barefoot to the shoes Km tracker.. so I know how many km I’ve done without shoes!  Efrem Spataro

Hello,I have 2 running activities whic are visible by everyone:https://www.strava.com/activities/14682653319https://www.strava.com/activities/14762904983Those 2 runs are going through the segment:https://www.strava.com/segments/39377225If, I look each activity one by one, the segment is detected, I can see my time.But when I looking at the Local Legend stats, Strava considers that I didn’t do any passage, my counter is always lockd with 0. What’s happening? The segment has been created after the 2 runs, is this a reason? If yes, that is strange as the time done are taken into acount. My time is visible in the yearly ranking on the segment.Sop, time is taken into account by number of segments activiation not? Totally weird. I have opened a ticket to Strava but I had only automatic answer from bots not very smart. Absolutely useless. I did many things :- change the visibility “everyone” to “only me” then back to “everyone”- change the kind of activities from Run to Bike then back to Run-

Yesterday I attempted to build a route for a wheelchair activity and discovered that it was routing me up and down the stairs for a pedestrian bridge (rather than using the adjacent ramps). Bike and other rolling activities successfully routed up the ramps. I also tested this in a couple of nearby locations and it repeated the same result: wheelchair routed up the stairs, and bikes/handbikes routed around. See below. First location is (37.8347523, -122.2910888) and second location is (37.8985159, -122.2669583) 

When saving someone else’s route, one of the settings is a toggle switch under the heading “privacy” with the label “everyone” Using a toggle switch for the input of “Everyone” with no other explanation is confusing. Everyone is on or off ? Available to everyone? Hidden from everyone? It could just be “private” on or off.Or a number of other better ways to handle this in the UI. I’m still confused on what on or off on this toggle switch actually does 

My and most of the other runners of the official Aare Lauf from yesterday, missed the halfmarathon time, because the the gps accuracy in the forest near the river seems to be weak and not accurate. Thus the distance is often 20-40m below the halfmarathon distance, however it is an official run. "correct distance" did not help, do you have any others suggestions?

Hi All.  why has Strava suddenly removed the estimated average power from the main summarised data at the top of each activity. Though I don’t have a power meter, I always used this to benchmark activities. It’s gone from all my rides.  please put it back. Maximum elevation - unless you live in the alps or Colombia - is a pretty useless stat.  thank you.  andrew. 

We made a club challenge that would include rides done only outdoors. And it works perfectly, it doesn't include all rides on the trainer using Zwift, MyWhoosh etc. The problem is when someone rides on the trainer using only a bikecomputer, e.g. Garmin. Strava treats it as indoor cycling but at the same time also includes it in the challenge with outdoor rides. There is no separate category Indoor Cycling, so it is included in Ride not Virtual Ride. The solution would be to add indoor cycling to the types of sports?!

Bug report: when I write longer description of my activity, there is no "read more" button so me or my followers can't see the full text, only just a few sentences. I tried to reinstall Strava but it didn't help. It's quite annoying since it takes me some time to write it and then no-one can read it. Also I'm paying for the premium version (which is quite expensive) and there is no way how to contact real support so I can't try to solve it with people from Strava. The chatbot keeps saying it didn't understand and I am tired of rewriting it for a fourth time. 

On the web (using chrome on a desktop machine AND on a laptop), the search interface has been broken. If you click on the magnifying glass a field to enter the search text appears but it disappears before you get the chance to use is.

My Heart rate zone is indicated to be based on a HFmax of 175 [Strava | My Performance]:But when opening the Heart Rate Zone field to make changes, the listed Custom Heart Rate Zones don’t correspond to a HFmax of 175, but rather to 190 BPM. OK, the wrong zones are not checked, but the correct Max Heart Rate is checked:So, you may think they don’t apply and are just some default values. But indeed, they are very well applied. Just have a look at the Heart Rate Analysis of one of your trainings and you have the proof:Therefore, I calculated my zones by myself and entered them as custom zones, not basing on the first option to enter the HFmax any more!I’m wondering, did I get something wrong or is this a bug in Strava? Any comment would be welcome!