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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,292 Topics
  • 9,419 Replies
2292 Topics
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joycecherisHub Rookie
asked in Strava Features Chat
Any footprints?

May I know if I search an athlete on strava and view their profile & activities, will they know? Will I leave any footprints? 

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ramblinknightHub Rookie
asked in Strava Features Chat
how to change x-axis in workout analysis to time instead of distance

My bike workouts show power and heart rate by distance but this isn’t helpful partly because they are indoor workouts and also because the intervals are time based and I want to see the power and HR ranges over the same time period. How do I change the x axis to be time based. 

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Dusty SartainHub Rookie
asked in Strava Features Chat
resolve red flags

I'm not understanding how it why my rides have been red flagged! I have ridden 100 percent outdoor all ridden milage!  I do not have a vehicle,  therefore it would not be possible to have any car rides or unrealistic flaggable segment efforts.  I need this to be resolved and credited back all my milage! Please help?  Review it all you'd like!  I pedalled every stroke of the pedals! 100 percent outdoor with no assist either! 

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GrosserGeistHub Starter
asked in Strava Features Chat
Strava Flybys "loading"

So I wanted to try Flybys but when I open the Strava labs tool and enter my link it just says "loading..." forever. I have let it load for many minutes but nothing shows up. All my privacy settings are as needed.Do I have to just wait a long time or is something wrong?

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Jan_Mantau
Superuser
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Thebarn08Hub Rookie
asked in Strava Features Chat
[Resolved] Strava Feed Delay

Hi.  Are the servers being slow this afternoon?  I can see my ride in my activities but not on the home feed.  I can also see others I follow, their activities if I go directly to them but they also not on the home feed.  I uploaded my ride over 3 hours ago.  Thanks 

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adamscHub Rookie
asked in Strava Features Chat
Activity Feed Delay: Significant Lag in Updates Since Monday

Since Monday, I’ve noticed a significant delay (about 2–3 hours) in the appearance of activities in the feed. This affects both the activities of people I follow and my own activities appearing on others’ feeds.Strava status showing no abnormalities, this issue seems widespread, as people who usually receive tones of kudos are experiencing delays as well - they simply start to get any kudos later as well. Activities eventually appear in chronological order, suggesting a possible delay in server processing. The issue persists regardless of whether activities are uploaded via Garmin or Zwift. Interestingly, when accessing someone’s profile or club feed, the updates are live and function as expected.Location: Europe

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SparraHub Starter
asked in Strava Features Chat
Garmin 245: How to get watch to display average pace based elapsed time.

I understand that for a running activity the Garmin 245 displays the average pace based on the moving time. How do I get it to display the average pace based in elapsed time (not moving time) on my watch during the run itself - not after the run by changing the type of run to ‘Race’. It’s too late then. Thanks in advance. 

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Jan_Mantau
Superuser
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Simon stoneHub Rookie
asked in Strava Features Chat
How to define custom Watt zones? (Z1-Z5)

I would like to define my individual zones as measured in my performance diagnostic. It seems not to be possible but I cannot believe that. I can only find to set my FTP value but I would like to set the other values precisely. Same goes for heart rate. Thanks for any pointers!

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Jana_S
Superuser
Drjhsn
DrjhsnHub Starter
asked in Strava Features Chat
Creating Reports of Active Participants in a Strava Group

Strava generates a weekly report of active participants in a Strava group.  Does the functionality exits to create an AdHoc report (preferable which can be exported to a PDF) of active participants for select periods of time (a month, select months, a year)?

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Drjhsn
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gebiiiii_uHub Starter
asked in Strava Features Chat
image transparent

  the features image transparent in my app are not working, I have updated to the latest version 

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Vincenzo
Superuser
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dsandemHub Starter
asked in Strava Features Chat
Heatmap still showing line after activity cropped

Hi,I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from the heatmap. It's been weeks and the map has not updated to reflect the edited activity.What do?

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Dany_6-8WD
Dany_6-8WDHub Rookie
posted in Strava Features Chat
Make ride challenges accessible to users of various vehicle types, other than bikes. Or add distance challenges for different sports.

I'm sure many people who do different sports - other than those under biking and running umbrella - would love to be able to join more challenges and earn more trophies (aside “moving time” or “ten days active” trophy). That's why i propose the option to join riding challenges with different vehicle type that you take rides on OR add challenges for different types of sports such as inline skating, skating etc…     

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Dany_6-8WD
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jamesb959Hub Starter
asked in Strava Features Chat
Triathlon uploads

It floors me that Strava have still not figured out how to accept/upload a triathlon activity, even if it sees it as three individual sports and then merges them.  All other platforms recognize multi-sport activities but the supposed “leader” still can’t.

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Jana_S
Superuser
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Manan BhattHub Starter
posted in Strava Features Chat
new photo sharing updates

Please revert back to the old photo sharing with time/distance stamp. This new blurred photos are a big no.

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Jana_S
Superuser
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seanestesHub Starter
asked in Strava Features Chat
Route builder not letting me save route

I created a new route in route builder but once I finalized the route the button you would normally click on to save the route ("save route") is still in gray and not clickable. I've created hundreds of routes before and never ran into this. Any ideas? See pic below for reference. You can see that there is a start and end point so I have no idea why it's not letting me save the route.

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Adi_SHub Starter
asked in Strava Features Chat
New Gear Option

Hi Strava Team,I’d like to suggest adding new gear option in profile to track the wear out and replacement of essential bike parts like chain and cassette. E.g. Chain : 2k miles (max) Cassette : 10k miles (max)  Once the profile reaches this threshold, a message is displayed on user profile to replace the parts just like shoes feature. Note: User can have two or more bikes so there needs to be an association of each component to specific bike.  UI would be straightforward, for backend, you can have new sub gear table (chain, cassette) with foreign key association to existing gear table (bikes).  Best,Adi

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Jan_Mantau
Superuser
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AsyralHub Starter
asked in Strava Features Chat
Strava Refund

Hello, I requested for a refund and haven't herd a response from strava. How long does strava customer service usually respond? Strava Ticket #3362426

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Lola
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bastimaloHub Starter
asked in Strava Features Chat
One of my running shoes completely disappeared from my gear list

I set my “ASICS Novablast 5 TR”, as default for running, but today I saw no gear associated with my run, so wanted to set these Novablast 5 TR for today’s run but it has disappeared from my gear list. It is not in the retired section, it seems it has been deleted. I never deleted it myself, so how can I get it back with a proper running distance ?

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Jana_S
Superuser
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flintHub Starter
asked in Strava Features Chat
[Resolved] My routes page display "string tag" on filter dialog

On “My route” page.I was trying to filter some of mine when i see this.I think i dont have to see “strava.activities.show_public.distance/elevation” string 😁.

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Jana_S
Superuser
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jason.schubert.859Hub Starter
asked in Strava Features Chat
Issues Sharing To Instagram

Strava added the flyover option for sharing a few months ago, and now it seems to be the default share option. If I want to share just the map version of the activity to Instagram, it changes it to portrait orentiation and cuts off large parts of the activity, making it unusable. It used to share the map version of the activity as a square on the Instagram story. Both my apps are updated to the current version. How can I share just the map version of the activity and have it look like normal? Is there a way to set the map version as my default share option? I generally don’t want to share the flyover/video version of my activity.

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wangtelHub Rookie
asked in Strava Features Chat
Strava flyover can't show the POIs when I share it to instagram

When I view the 3D animation of  activities in Strava ,the POIs were normal,but when I shared the flyover to instagram,the POIs disappeared.I have set all the settings about privacy to everyone.Can anyone help me?

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ColinB
ColinBHub Starter
asked in Strava Features Chat
Indoor rower distance incorrect

When rowing on my Concept 2, I notice that the distance recorded in Strava is often less than the distance actually rowed. For example, yesterday I set the distance on my ErgData application to row a 2000m warm-up. When the Concept machine (and the ErgData application) indicate that the row is complete, and stop recording, I continue rowing a few seconds, in case there is a delay in the distance being recorded somewhere. When I then check the Concept machine, ErgData and Garmin, they all show the correct distance of 2000m. But, Strava shows 1999m. This discrepancy increases for longer distances rowed.What is the solution to get Strava to record the correct distance?Thanks.

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Jan_Mantau
Superuser
matthiaspabst
matthiaspabstHub Rookie
posted in Strava Features Chat
Wrong segment data for virtual segment "Alpe du Zwift"

The virtual segment Aple du Zwift doesn’t show the correct data. The distance of 12,17 km seems to be correct but the elevation (729m) and the grade (-0,8%) are totally wrong. At the moment, this is a downhill segment. 😄 But elevation should be around 1.000 meters and the grade is 8.5%. The elevation profile is also absolutely wrong.Who can fix this? 

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cy-linder
Superuser
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alxgaHub Rookie
asked in Strava Features Chat
How do I disable the weekly Relative Effort push notification?

I apologize if this has been asked before but this notification is downright useless and distracting. I get it every Monday morning and it’s been annoying for a while. I’m not sure which category it falls under. Unfortunately, I have already dismissed it this week so cannot quote the exact message but in my notifications list I see this “You kept it consistent this week. Kudos to you! Tap to see your Relative Effort score, and keep it up this week”. Would it be under the Progress Completion category? Does anybody know?Thank you!!!

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mr_sjNSPHub Starter
asked in Strava Features Chat
maps bo longer show!

So since I did Manchester marathon a few weeks ago I've noticed every activity that uploads no longer has a map showing under it. It just shows the run and basic details but there is never a map to view either on the summary screen or when I go into the activity.   Everyone else's maps appear as normal on my feed but just not mine, I've checked all settings and can't see anything obvious and I certainly haven't changed anything and in the past the naps have always been there. Any ideas ?? 

252
Jana_S
Superuser

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