Strava Features Chat

Dear Strava, I would again like to request that you add the climb categorisation filter back to the segment explorer/maps interface. The new interace is really awful for discovering climbs, and I am at the point of now using other software to plan my routes. Please change it so we can select category, 4, 3, 2, 1 and HC segments, because it is absolutely vital for route planning for many people, particularly for those living in/visiting mountainous areas. I really cannot understand why you would remove such a basic and useful filter for segments. Thank you.

Hi everyone,I uploaded a cycling activity to Strava using a GPX file exported from Komoot.In Strava’s elevation profile, the segment between 5 km and 20 km appears completely flat (0 m), even though both Komoot and GPX.Studio show a clear climb reaching 130 m in that section.I also couldn’t find the “Correct Elevation” option in the activity menu, and Strava Support couldn’t resolve the issue.Has anyone experienced something similar? Any ideas on how to fix this or force Strava to read the elevation data properly?Thanks! Strava Activity  Komoot_dataGPXStudio _data130 m contour VS elevation curve ! 

Why isn’t there a downhill mountain bike mode yet? We have the tech to decide when someone has been driving but can’t seem to figure out a way to auto pause an activity when they’re driving or on a chairlift? This drives me crazy

When I share my Zwift rides on X or Facebook, I only get the option of 3 different maps, rather than the in-game screenshots which were available previously and which I’ve used in the past. I haven’t changed any settings (as far as I know) so can anyone walk me through how to get this option back please?Thanks in advance. 

In areas such as:Heatmaps My ActivitiesI would like to be able to multi-select activities to see, for example, all run, trail run, hike, walk, snowshoe. Another option would be to allow people to select all foot, bike, snow, water, etc. categories. I think multi-select is the best option because it gives the most flexibility. 

Can we please add a feature that automatically deducts the distance and elevation from your ride when taking a chairlift or shuttle? I realize this may be difficult for shuttling in particular, but the chairlift lines are already showing on Strava, so you should be able to deduct that from your ride. My partner and I are doing a yearly cycling distance challenge, and to keep things legit I have been starting a new activity at the top of the chair and stopping it at the bottom so that the distance rode on the chair isn't included, but it would obviously be much nicer to just start the activity in the morning and stop it when we are done riding and have Strava figure out the non riding sections.

I've noticed recently that on some segments there are some athletes that have two efforts shown, from different years (one example looks like this:  1.A in 2021  2.B in 2021  3.B in 2020  4.A in 2020 ...  9.C in 2021  10.D  11.C in 2018). The rides are not marked different (ride/mtb ride) and the profiles are the same (same url).Anyone knows what this is about?

I’m reaching out because I’m experiencing an issue with the app. After completing my run, I tried to download the transparent photo to share it, but it just keeps loading and never finishes. The image doesn’t appear, and I’m unable to save or share it.I’ve already tried restarting the app and checking my internet connection, but the issue persists.Could you please look into this or let me know if there’s a fix? I’d love to be able to share my run using that feature.Thank you in advance for your help!

Why can't I have the ability to block an individual from seeing my activities without them knowing? I think this should be added when you upload a workout and enable me to block individuals too. 

How can I include my power meter info on my velomobile ride?  It is available on a "ride", but not on a velomobile ride.Thanks for your help!

Hi there. I’ve just noticed that routes on the Android app now have filters for saved routes which is excellent and very welcome. I am only able to see 20 results from a filter search however and they are listed in the order that i created them, most recent first. I can also no longer see a full list of my routes if I have applied no filters, only 20, most recently created first.  Although I am very satisfied with the new filters, I feel that only being able to see 20 results at a time is very limiting. I would rather have a full list of routes with no filters than only being able to see 20. I have unistalled/reinstalled the app and logged out/logged in again.

I’ve tried a number of time to create any route, but keep getting the error message...“Error: Sorry, we couldn’t complete that action. Please try plotting the point again. This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together.” I’m using a laptop to try to do so.

I think this counts as a bug. When I first upload a run, the Athlete Intelligence summary will pick up on any detail I might include in the run title or description. For example, if I mention orienteering it will say something like “challenging orienteering run”.Now, the altimeter on my Garmin watch doesn’t work very well, so I almost always use the “adjust elevation” functionality after uploading. After I do this the Athlete Intelligence refreshes, and invariably loses sight of this detail: the summary will now be more generic. It feels like the activity title and description are not being fed to the AI model the second time round.

I appreciate that Strava lets us mask our home location, but I noticed today that prevents us from showing up in leaderboards. Why? The start of a popular climb is nearby my house - just barely in the zone - but the website says I’m way down the leaderboard because of a very old track (apparently before I configured my home area). But how does a segment near my home inform where I live? How is it different than any other segment? Could you ignore our home area for segments?  

I track all my rides and make use of the commute feature. Therefore 80% of my weekly activities are commutes. I have created a club with my family but they only track their training but not commutes. In the club stats I am always by far the best but that's just because all my commutes count towards that. How can I set up the club, so that commutes are excluded? Makes it a bit more fair if you compare club members.

Hello - I’m trying to update the link in my Strava profile for my verified run club. Any advice on how?

I'm curious to know if this is a known issue, or if there is a resolution to an issue I have observed.  In the heat map, I often see large "gaps" in sections that have been ridden.  It would be useful if the sections were contiguous.  In fact, for some longer tours (such as a cross country tour), the heat map line almost entirely disappears when I zoom out.  I have uploaded two examples of this occurring:

At this moment there are too many stupid and not useful segments on the map. They make route creation and segments discovery hard.Take a look at this segment: https://www.strava.com/segments/38298551One person rode from one city to another and made segment out of the whole ride. Nobody will ever ride this route again but segment is there and hides interesting ones.Or this segment: https://www.strava.com/segments/21666799I rode that race but my effort isn’t there. And also there is not a single effort on this segment this year.So what is the point in having this long segment? Again, it hides really interesting ones.I’d like to have an option to hide segments like those. One click and it won’t bother me.Also it would be nice if i could report it as useless so segment could be removed after few reports.

I’m now seeing the “Your Weekly Snapshot” at the top of my feed when using the app. I do not enjoy how this serves almost entirely to make me feel bad about my effort so far in the current week. This is detrimental to my experience on Strava.  My training schedule each week is highly variable due to plenty of factors such as work, personal commitments, weather, etc. I should not have to see a feature telling me I haven’t been working as hard when I have been putting in more or the same amount of effort as my schedule allows.  Please enable a toggle for this feature so we do not have to see it. 

Currently it is possible to view "All Run" activities merged together, or "All sports" merged together. I would like a third option added, where all foot sports (running, hiking, walking) are merged. This will make it possible to view things such as active time spent on your feet, and total elevation gain and distance done by feet, without getting the data mixed up by f.ex. cycling. It will also make it possible to set goals according to these metrics. For me this would be very helpful, as I'm in recovery from a knee injury. Total time on feet and total elevation on feet are metrics I'm using to guide my recovery, but currently this is a bit clunky, as I have to manually add the categories together to ensure I'm on the right track. I imagine many others out there are in similar situations - both injured runners, as well as beginning runners. For experienced runners who enjoy hiking, this would also be a helpful tool, to avoid overdoing the total load of active time spent on feet. I ima

Since “Pride Month” is now over, why is there still there to select a map type? 

Hi, fairly recent updates seem to be a backward step. When zooming out on the map it now appears to disappear up into the ‘sky’ obscuring the route of longer rides with ‘cloud’. Longer linear rides are no longer visible in their entirety and rides in unfamiliar territory, when it was nice to be able to zoom out to locate the ride within a country, are no longer visible!The update to viewing photos in the app also seems to make the viewing experience worse. The whole photo cannot be seen or the description read until each individual photo is selected. Once this is done one cannot scroll through the photos unless you go back to the partial view. It would be far better to be able to select photos and scroll through them being able to read the description as previously.

I recently attempted a 100k ride, but my watch died in the middle, and I restarted the app on my phone to finish. Is there a way to merge the rides so I can call it a true 100k ride?

Is there anyway to change privacy settings by activity type? Or Alternatively stop my garmin watch from uploading certain activity types to Strava? I would like certain activities i.e weight training to be private while other activities (mountain biking, hiking) i would like to be visable on my profile.I lift ~ 5 days a week and don't want to clog up my / followers feeds with weight training activities, but do appreciate the tracking info on the Garmin app... 

Looking to create a virtual 5k race for the club I created and open it up to the public similar to the NYRR races. Does anyone have any experience with this?Similar “events” offer rewards and functionality that I’m not sure how to access.