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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,431 Topics
  • 5,829 Replies
1431 Topics
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syafiiqhishamHub Starter
asked in Strava Features Chat
Pace during run and after run are different - Strava recording

I record my run using strava on my phone, not using watch. During run (after 1km), the pace is "9 30". After I finished the run, the pace split in the activity log is "9 15". How can i fix this?

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3 months ago
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JCulpepperHub Starter
asked in Strava Features Chat
Create Community Challenge

I am a Trails Coordinator in my city. I would like to create a contest for people to ride/run/walk a certain segment of trail. Each lap they do can count as a point, and perhaps the fastest time can count as some amount of bonus points. Each point is equivalent to an entry into a drawing, with the grand prize and a few secondary prizes being awarded at the end of the month. I want to do this for each month, rotating through some of our trails that don't see as much attention in order to help motivate folks to use them. If you completed the contest each month, you're eligible for a big end-of-year prize.In order to accomplish this, I need athletes to opt-in somehow (so only people aware of the contest are eligible for prizes), and I need to be able to see all of the opted-in athletes that completed the task, how many times they completed the task, and who did it fastest.It seems like the type of thing a "Challenge" might be able to achieve, but there's no avenue for me to create one of

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3 months ago
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Mariec91Hub Starter
asked in Strava Features Chat
Need information of challenge

I want to know, how many person can do the strava’s challenge ?

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3 months ago
Goodlife
GoodlifeHub Rookie
asked in Strava Features Chat
Challenge event inquiry

Hi, I'm running a movement challenge event to run, ride, row, swim around Australia. Is it possible to set up a challenge to facilitate this with a big group to collectively map/track our distance

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Goodlife
3 months ago
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Beckyj115Hub Starter
asked in Strava Features Chat
Can I extend a challenge?

I created a group challenge to raise money for charity with my colleagues. The challenge has ended and I need to extend it because we haven’t quite hit the distance target. How do I do this?

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3 months ago
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joaoramtelliHub Starter
asked in Strava Features Chat
Criar evento com estatisticas usando o seguimento do strava/Create event w/statistics using Strava

Good afternoon; I am a Strava Subscriber; And I created a segment on the streets of my neighborhood that is a drawing of a Christmas Tree, and last year, we held an event together with my runner friends, for a solidarity training to collect boxes of chocolates to make up Christmas baskets. for needy families in my neighborhood, and each runner athlete donated one or more boxes of candy; It was a success, we collected more than 100 boxes; and this year we will repeat it, so I was wondering if there is the possibility of all the athletes who participate going full circle in the follow-up; publish on Strava (whether the athlete is a subscriber or not); so that later I could put together statistics on how many participated; how many men and how many women, how many laps the athletes did, who did the most laps, who did the fastest lap, and so on...; In this case, I would ask everyone to run with their cell phone or other device (watch, Garmin, etc...) that could also be downloaded from Stra

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3 months ago
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JonrindHub Rookie
asked in Strava Features Chat
creating my own challenge

I am about to celebrate 60 YO, and want to create a challenge for myself (1963km in 60 days) is it possible to create such a challenge on Strava where the app counts my km within the time frame?  Thank you all 

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3 months ago
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ChallengeAidHub Starter
asked in Strava Features Chat
Group challenges maximum participants

Hi, I created a group challenge last year but the max number of participants I could add into a group challenge was (I think) 25. I therefore had to set up a few groups we had about 60 participators.I hope to run the same challenge again this July and just read that the max capacity per group has now been raised to 200? Is anyone able to confirm if this is correct? If so then great! - if not I’ll have to figure out another way of sorting the challenge so that everyone is in one group. 

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3 months ago
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Mreddin99Hub Starter
asked in Strava Features Chat
Refund

Hi there, I recent got the app to try it out. I then tried to cancel the subscription before the annual subscription was taken out due to not really getting on with the app and have just seen that the money has still been taken from bank. Is there anyway I can please be refunded as tried to cancel the subscription before it purchased it for the year. 

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3 months ago
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SamjamesrileyHub Starter
asked in Strava Features Chat
Deleted activity trying to get it restored

Hi I have accidentally deleted an activity on April 21st at around 10:30am BST - it was a 44km run - the London marathon recorded in the Strava app on my iPhone. Please can you restore this - I did save it to my profile but then deleted it - I have since uploaded an Apple Watch activity of this run but it hasn’t captured the distance correctly so want to replace it with my Strava recording if that makes sense?I’ve raised a ticket several times but no response can someone help please?

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3 months ago
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eli-ottHub Starter
asked in Strava Features Chat
Can't select hike for default sport

So I created my account and I selected some sport including bicycle, hike and running. But when I try to change my default sport for hiking, it isn't visible in the dropdown, there is only cycling and running visible.   Any help will be appreciated 🙂

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3 months ago
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BrentwoodbcHub Starter
asked in Strava Features Chat
Directions Strava live Segments for Wahoo Elemnt

Curious if there’s anything that can be done to have turn by turn directions on live segments. I imagine you could add a route but it would be helpful to have directions during a segment and even directions to nearby segments. 

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3 months ago
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i-manuHub Starter
asked in Strava Features Chat
Propuesta para Implementar una Función de Exploración de Rutas en Strava

  Propuesta para implementar una función de exploración de rutas en Strava Introducción:Translation:Introduction En el competitivo mundo de las aplicaciones de fitness y actividades al aire libre, la posibilidad de explorar y descubrir nuevas rutas es una característica muy valorada por los usuarios. Actualmente, plataformas como Wikiloc y Komoot ofrecen esta funcionalidad, permitiendo a los usuarios explorar rutas creadas por otros miembros de la comunidad. Proponemos la implementación de una función similar en Strava, utilizando los datos de los usuarios existentes para mejorar la experiencia de usuario y atraer nuevos miembros. Translation: In the competitive world of fitness and outdoor apps, the ability to explore and discover new routes is a feature highly valued by users. Currently, platforms such as Wikiloc and Komoot offer this functionality, allowing users to explore routes created by other members of the community. We propose implementing a similar feature on Strav

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3 months ago
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eyungHub Starter
asked in Strava Features Chat
IFIT import - No Elevation Stats

When importing an IFIT workout from my Nordictrack treadmill, no elevation stats show up.  When imported into other programs, such as RUNNA and Training Peaks, the elevation does show.  Why is this data not showing in Strava?

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3 months ago
liamticehurst
liamticehurstHub Starter
asked in Strava Features Chat
Steps not recording

Hi, the last few walks I’ve done on the Strava app don’t appear to be recording my step count. I’ve checked all permissions from apple health and vice versa and they are all on, tried to crop the route slightly just to see it would reset but nothing. Any ideas?

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liamticehurst
3 months ago
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BretzkyHub Rookie
asked in Strava Features Chat
Hide an activity from one person

Probably been brought up before but i'd like to hide individual activities from a single follower.  Right now the options are "everyone, followers, no one".For example if someone's boss follows them and they are spending the winter in Spain rather than home in the UK 😉 😉 

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3 months ago
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NbwilliHub Rookie
asked in Strava Features Chat
Average Power

How is average power calculated for a bike ride if you don’t have a power meter?  Thank you.

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3 months ago
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chialynnHub Rookie
asked in Strava Features Chat
Photos no longer display on map—possible to adjust settings?

I've noticed that the photos I upload to Strava no longer display on the maps of my activities. I believe this may be related to the privacy controls described in this help article (https://support.strava.com/hc/en-us/articles/360025920332-Strava-s-Privacy-Controls-FAQ). However, the article doesn't describe how "near" to a hidden portion of the activity photos must be to be hidden, and the behavior doesn't seem consistent. For example, I have activities from earlier this year with photos taken within a few blocks of a hidden portion that are displayed, and more recent activities with photos taken several miles from the hidden portion that aren't displayed. The images on the map are one of my favorite features—it gives me a very quick, easy way to "relive" certain portions of a run. While I understand and appreciate the privacy issues, would it at least be possible to adjust the settings on my end, so that I could control what images I see on the map? Thanks for considering this!

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3 months ago
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Ilovestrava123Hub Starter
asked in Strava Features Chat
How do I fix an issue on Strava where my workout path history doesn't show up?

I'm connecting with Strava through the zepp app. But I'm experiencing a lot of inconvenience because my workout route record is visible on the zepp app but not on Strava. What should I do in this case?

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3 months ago
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BummiHub Starter
asked in Strava Features Chat
Current pace not showing

Hey, I have a problem with the pacing system. Before Strava showed me the pace per each kilometer and now it seems to be the average pace from my run which isn’t optimal for interval training. I have a Strava subscription, which I think should make it able so I can see the pace per kilometer.  anyone have any ideas on what I could do to fix it? 

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3 months ago
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CCuyxHub Starter
asked in Strava Features Chat
graphs in activities

Since a few months the graphs in the activities show 2 metrics, of which always the altitude profile which is hiding the underlying metric, like speed, heart beat, power etc... how can I go back to graphs with only 1 metric, without the altitude profile?

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3 months ago
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KrystleHub Starter
asked in Strava Features Chat
Dashboard/Post Filter/Control

A couple of feature requests:- Would love to be able to filter my activity feed to only show certain types of activities. Like maybe I'm interested in people's runs but I don't really care to see their daily walk/bike commutes?- Same on the post side: if I could automatically post certain types but keep others private (unless I decide to post later.)- The dream would be if I could choose to mute certain types of activities from particular people. Like maybe I like seeing when my dad takes a walk every few days. But that friend whose watch auto-posts their every step? No so much. But maybe I don't want to mute that person because I do actually want to see their runs. Just not their 30-second walk to the corner store.Thanks! 😄K p.s. I'm in Canada, not Indonesia. Not sure what's with my location. haha

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3 months ago
RMSouthAfrica
Superuser
RMSouthAfricaSuperuser
asked in Strava Features Chat
Leave group

Can we add an option to leave groups you no longer wish to belong to. 

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RMSouthAfrica
Superuser
3 months ago
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James-KeoghHub Starter
asked in Strava Features Chat
How to fix incorrect PBs associated with deleted activities

So I’ve been recording a bunch of Strava activities on my mobile as well as Garmin watch. I’ve realised the phone GPS is largely inaccurate at times, adding multiple additional miles on my runs, really exaggerating my PBs for all distances. I’ve now deleted the runs recorded on my phone but it hasn’t automatically updated the original runs from the watch to show PBs. I’m worried this ghost data will affect my future runs. I really don’t want to have to create a new account. Any advice is great. 

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3 months ago
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SairHub Starter
asked in Strava Features Chat
Top segment is because they were on a horse

Hi all,how do you report a segment leader who has not walked/hiked but have recorded it as this? The person had completed on horse back but logged as run/hike which is really upsetting when your trying to do your best and this would be impossible to beat on foot uphill! any ideas? Thanks 

44
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3 months ago

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