Strava Features Chat

The global heatmap is not loading for me on android when I click. I have to reinstall the app to make it appear.

Hi Strava!  Not saying that the ‘See this Place’ pictures aren’t helpful for some, but I find them to be very inconvenient / distracting.  I LOVE the Strava Heatmap, it’s how I plan out so many of my runs, and I enjoy looking back and seeing how much terrain I’ve conquered on feet!  But having giant unasked for pictures really puts a damper on it.Is there a way you could create an option to toggle this on/off?  That way, folks that enjoy the feature can keep using it, but the rest of us have a cleaner option :) Your #1 fan,Max

This has always been the case that only very few people show up on the heatmap with their ebike activities. Whether it’s ebike or e-mountainbike activity classification. The map is practically empty with no traces for ebike activites. I can see my personal ebike traces from My Heatmap option but none of them show up on the Global Heatmap for the ebike options. By now there are hundreds of emountainbikers on Strava in this area but I only see the traces of a handful of riders on the Global Heatmap. It’s practically empty when switching over to ebike activites.

- "You" - "Progress" At the top, I'd like to suggest that adding a metric directly conveying recent progress - 1D/1W/1M averages or Last 3 / 1W / 1M averages Ex:X Time (mins.) / mi. (Over all 3 in a grid or graph)X Total (mis.) (Over all 3) - "You" - "Activities" Add the same filter buttons for your activities (that are on the "Progress" tab).  Ex.ALL,  Run, Ride  Just subscribed to the trial. Hope this is the right place to chat about it! 

Hello,I’ve changed the way I login to my strava account from writing password to writing a code.Now I’ve problem with others applications.Could You please bring back the original type of login with email and password? Piotr Bromka  

I get that Strava wants to promote new features, but this constant pushing out the new features on top and pushing of the old features down in the Home tab and You tab is something that I find frustrating! There are more and more features, which is good, but the app quickly loses simplicity and becomes less usable.What I mean is that there is now a new area on the top of the feed that shows me the streak.OK, I've got a 481 week streak, which I was perfectly happy not knowing about before. I know that I am never going to skip a week, so this whole streak thing is kind of pointless to me. I am not interested whatsoever in this feature, so having it in my face every time I use the app is annoying. What I really want to see and use all the time is my training log, and that is now buried deep inside the You tab because there are a lot of things on top of it that I don't care about - the streak thing, performance predictions, goals, etc.There should be a way to let me prioritize or reorder t

One of my analysis on my own training is to look at my ride map and view it in power zones based on my selected FTP/Vo2max, when I look at power and heart rate in general its very difficult to see the strain on the effort, on my own Api I have done this at the top of the picture you can see the the power zone for each and including the FTP calculated, I have other options to filter segments and laps, also the time aggregated average so bunch the wattage every 20 seconds,30, 60, 2 minutes, thats what the sliders alow you to adjust

I have loads of routes but when I click on one via the mobile app, you can’t work out which route is yours because the map shows all routes in the area. I can’t work out how to turn that off. Photo above of my 18km run route amidst all the others

Hello With the release of version 421.8 I've got my navigation map about 1/3 covered with popup screens which I have no use for while e.g. hiking, and which are not possible to hide. This prevents me of having a good overview over the surrounding terrain while moving. In the previous version the distance, avg speed was on another collapsed screen which I had no need for to see constantly. This new feature on version 421.8 is very annoying to me. Planning to quit subscription threfor and switch to Komoot which is more suitable for hikers... 😬 

Hi Strava Support,I recently discovered the gear tracking feature and added my bike to my account. I set the gear's start date to a point in the past (when I actually started using it), but I noticed that Strava only begins counting kilometers from the date I added the gear — not from the backdated start date I selected.At the time I started using the bike, I wasn’t aware of the gear feature. It would be very helpful if Strava could retroactively assign past activities to gear based on the chosen start date.Is there a way to apply gear to past activities automatically based on that date, or is manual editing the only option?Thanks in advance!Best regards,Boštjan

Hello, until recently it was possible to show (personal and/or global) heatmaps in the "Maps" and "Record" Mode in the Android App by selecting them in the layer-filter. This selection is still possible, but: although selected, the heatmaps are just not shown in the map! It's broken just for me? Or is that a new bug? Is there any way else to see heatmaps in the Android App apart from viewing a finished activity? (Whichs trace obstructs the heatmap...🙄)Thanks!

There are three items within our running/cycling group that have really been chafing us: I’m not sure how to completely describe this but I’ll give it a go - across the top of the map, a “layer” of buttons was added whereby you can “Upload GPX”, “Reverse Route”, Redo/Undo, Trash, Display Heatmaps, and Display segments, etc. A large number of the phantom “distance jumps”  -and- “Red Box - Sorry We Couldn’t complete...” errors are due to this layer interfering with dropping a waypoint.  Any time a waypoint is added on the top 15-20% of the map, it registers a waypoint was added but fails to formally assign it to a location as this “layer” seems to interfere.  As the mouse moves, the waypoint sticks to the cursor and causes all kinds of havoc because it can’t actually place the waypoint.  If you are re-routing, this same issue causes a secondary problem because it will also plot the “finish flag” in the same location once it finally can find a suitable location. Contributing to this error

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I have seen several people raise concerns about integrity of Segment leaderboards, mostly due to the wrong Activity type (using an E-bike on a "ride" or a bike on a "run") or leaving Strava running at the end of an Activity and hence recording a subsequent car journey. For what it's worth, here's my approach to trying to help maintain Segment integrity in my area.  In the last 5 years I have attempted about 6200 bike Segments, all within a few miles of where I live.  I use the excellent VeloViewer companion for Strava which allows me to get lists of all my Activities and Segment efforts.  It allows me to export data to a spreadsheet and so I can have a spreadsheet of all the Segments I have attempted, complete with my leaderboard position, best time, KOM time, etc.  Generally the Segment data is very good with very few suspect KOMs.  Roughly once per week I download the data to a spreadsheet and do a comparison with equivalent data from the week before, in part

It would be cool to see your cumulative distance in km/mi for each year totaled with all the sports. 

I wish to have my profile location set as Edinburgh, Scotland, however regardless of what I do in edit profile (app or website) United Kingdom is always added to the end of my location. Any suggestions on how I resolve?

I have an iphone 14 pro. When I am recording, my live segments (that are stared) aren’t showing. Yes, they are inclines, yes they are starred etc etc. Prior to pausing and then renewing my membership, they worked. I believe someone online said they temporarily canceled and then started back up their membership and had the same issue. And Strave had to do something on their end to fix but I have created tickets, the first over 2 weeks ago, I get generic responses after several days to a week with solutions that don’t apply or I have already tried. 

I added seatpost and pedal components to my bike in My Gear.  I noticed after doing this that the Seatpost and Pedals options are no longer on the dropdown list.How am I supposed to choose new pedals and seatpost/dropper when I replace them in a few months?  The components I have listed on each bike should be a running list, not just the new replacing the old.I want a history of what is on the bike, for example:Front tire put on June 2022Front tire replaced July 2023etc, etc.This way we can know how long we had components on our bikes, how much life we got out of them, or simply when we upgraded to new parts.Thanks

Hi all! During my last workout my Garmin noticed that I ran my Personal Best on 1 km at 4:58/kmHere attached the detail of the run, where my fastest km is ? I can’t see it. Where the record is evaluated?Furthermore, there's a huge difference somewhere from pace (passo medio) and gap (GAP medio), see lap 4, 4:34 to 5:13, very strange as the run was totally flat.... ;-)Thank you! 

 When checking a new record over a route I did yesterday, the visualization of the segment name looks wrong, and seems that is displaying the name of the variable. This is not happening when checking the route/segment on desktop.Steps:Using the mobile app go into the activity https://www.strava.com/activities/15210464622 Click on the bronze medal  The pop up shows the variable instead of the segment name  Desktop visualization: 

UPDATE from the Strava team:We can confirm the team is working on fixing the issue. We are expecting the fix to go out soon - once the fix is out, we’ll be sure to update this thread and let you know!  Hello all, I'm having an issue when trying to zoom out on a map screen where it starts to zoom out to see anything an area but then the whole screen goes white like a cloud cover & i can't see anything. This does it on my own maps aswell as friends maps. Strava has been updated to the latest version & is running on an android s24 . 

Why now do I see “CO2 saved” on the downloaded map when its not a commute but just a ride? I could give a toss on any ride how much CO2 I save or create. How do I get rid of this on the saved maps?

Clicking on the media doesn’t do anything. If I clicked ok the most left media, it exits the profile page. And if I clicked on the most right media (All Media), it goes to setting coz the icons overlap.

This bug has been annoying me for months. I use a feature that prints my played tracks on Spotify in the activity description. I usually add something descriptive about my ride and add that *before* the playlist.If I use [enter] for a line break in that text, the cursor is then magically jumping to the very end of the description, and my fingers working faster than my mind often backspaces a bit, then deleting some of the playlist entries. This is clearly an input error of some kind in that particular field, and I also have an incredibly hard time selecting text over several lines, because the text is first moving slowly, then moving super fast.This is on a fully updated iOS, the scrolling snafu mentioned towards the end might be an iOS thing, but the [enter] issue is unequivocally only present on the Strava app.

I joined the free trial and I canceled it but after the trial it charged my card I want a refund now please