Skip to main content

Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,431 Topics
  • 5,829 Replies
1431 Topics
A
ABlair29Hub Starter
asked in Strava Features Chat
Ticket response

Hi, how long does it take to get a reply? I raised a ticket on Friday and not had any response? Thanks

06
A
3 months ago
K
KieranEdwardsHub Starter
asked in Strava Features Chat
My 5k run not showing on my personal records

My 5k run not showing on my personal records, why is this? Pictures show the faster 5k run compared to my leaderboard showing a slower one I did   

13
K
3 months ago
T
Tomek123Hub Starter
asked in Strava Features Chat
Video

when I upload a video to an activity that is about 10 sec long.  in HD quality.   When I watch it on Strava later, it's gray, not as bright as in the original.  Why is this happening?

12
T
3 months ago
S
StreetRavaHub Starter
asked in Strava Features Chat
Challenge progress overview no longer displaying in Activities

A while back a new feature was introduced where you could see the progress made on active challeges during a specific activity. Now for some reason that information is no longer available in the Activity results view in the Mobile app on Android (v 366.9 (1236394))Any idea why I am no longer seeing this? I quite liked this feature (saved you having to go into Challenges after each activity to view progress)Thanks!Update:It seems that the reason I'm not seeing this info in recent activities is that maybe the display of this info is "dynamic" i.e. when there are a lot of segments / best efforts listed in the Results, the Challenges section no longer appears at the bottom of the Results page. Can anyone confirm this is the behavior by design? 

02
S
3 months ago
K
KPRHub Rookie
asked in Strava Features Chat
All time PRs

The option to input my own PR doesn’t seem to be there? A post on this forum in April 2024 that there is meant to be an option, but can’t see it on website or app

03
K
3 months ago
N
NordenHub Climber
posted in Strava Features Chat
My activities statistics

To Strava Statistics - average time / week, yearly time etc - rank activities moving time or elapsed time?

06
N
3 months ago
W
WendyAHub Rookie
asked in Strava Features Chat
Why isn't Strava adding Maps to celebrate the Olympics?

Migrated Content

03
W
3 months ago
U
uburoibobHub Rookie
asked in Strava Features Chat
The List on the Apple Watch isn't working based on frequency AGAIN

Here's my original post. For awhile, it worked - your frequency of use determined the list hierarchy. But that has now STOPPED working AGAIN with the latest update:"The list for sports on the Apple Watch in the Strava App is incredibly long. We need a way to show only the sports we participate in. Your hierarchal solution based on frequency sometimes works and sometimes doesn't - or reverts after an OS update. Please give us the tools to customize this list."

22
U
3 months ago
S
SmthersHub Rookie
posted in Strava Features Chat
Erroneous Notification Indicator

When I get kudos the notification indicator in the iOS app tells me I've got 3 kudos, but when I go into notifications there will be just the one. Likewise when it says I've got 5 kudos, there may only be 2. Anyone else getting this issue?

06
S
3 months ago
S
StatiqueHub Rookie
asked in Strava Features Chat
Strava App navigate to address

Hi, I was riding yesterday using my IGP BSC300 bike computer that is connected to Strava. I received a call from a friend to go and visit. I have never been to his place so I asked for the address to navigate there and I wanted to create a route to the address in the Strava App but I found it impossible to simply add the address in a just ask the App to plan the route. There is a search option but when adding the address it would take it as the start point, once the start point is selected there is no longer a search option only the pencil or adding another waypoint by scrolling the map. I think this should be a really basic function, so I wonder what is that I do wrong? In desktop there is no problem with this. Thanks

42
S
3 months ago
B
bikejmfHub Rookie
asked in Strava Features Chat
Add route to manual workout?

Is it possible to create or upload a route and add that particular route to a manually created workout? For instance a device dies during recording or the gpx file is corrupted. It would be nice to be able to use a previous duplicate route, draw a route, or upload a gpx of the route and add it. So let's say I go to my routes; just let me pick one and say add route to workout. Thanks.

204
B
3 months ago
ス
スポッツケニーHub Starter
asked in Strava Features Chat
Creating routes

Seems like only web version can upload gpx file?

01
ス
3 months ago
M
mad-damHub Starter
asked in Strava Features Chat
Bulk bike change after importing data from another application

Hi,I've imported several years of data from Samsung Health and they all don't have a specific bike tagged.Unfortunately, I can't find a function where I can display all activities without an assigned bike and change them in one go. Is it possipossible? 

71
M
3 months ago
S
SnafuHub Starter
posted in Strava Features Chat
(KNOWN ISSUE) Share to Instagram & whatsapp not working

'Copy link' isnt working on newest Android version. Either share via whatsapp.

1312
S
3 months ago
J
JeffHHub Rookie
asked in Strava Features Chat
Geotagged image thumbnails not showing up on activity maps

Over the past two+ weeks (during July 2024) I've uploaded many geotagged pics, using the Strava app on a Samsung S23 (Android) device, and when viewing the event maps via browser-on-desktop, the image thumbnails do not show up on the maps. Please note that the images in question were taken hundred of miles from my residence and so were nowhere close to a "hidden portion of the activity".

12
J
3 months ago
B
BrittonwaltherHub Starter
asked in Strava Features Chat
Syncing watches

I have a veryfit brand watch, at I able to sync that brand to strava

96
B
3 months ago
J
jakebogieHub Starter
asked in Strava Features Chat
Rename routes from My Routes list page

It would be helpful to have the ability to rename routes directly from the My Routes list page.

11
J
3 months ago
A
Andreas-SWE-NORHub Rookie
asked in Strava Features Chat
please make a segment rep counter

Hello,it seems Strava does not have an in-activity segment rep counter, for example for doing hill repeats in an Everesting. Please implement, and make available to e.g. Garmin and others for their data screen perusal.Thanks!/Andreas

02
A
3 months ago
D
daniknoblochHub Starter
asked in Strava Features Chat
Feedback: Add Climb Categorization filter back to Maps page

With the recent update to the strava website, segments have been added to the "Maps" portion of the site. This is a cool interface, however I cannot easily filter cycling segments by climb category anymore. This was one of the most useful features that I found, especially when trying to get a sense of how flat/hilly/mountainous an area is before visiting, and seeing which routes are most popular. I can now only seem to filter by length and for elevation "any" flat" "hilly" or "climb." This has been pretty unhelpful for planning cycling trips and routes in new areas, and comparing different places. I understand that it can be useful when visiting a flatter city to have the "hilly" option give me 50ft climbs since that is all there is, but I would like to be able to filter climbs by category and see what does and doesn't exist in an area. Re-adding the filter by category feature that was on the old segment explore to the Maps page would be extremely useful.

110
D
3 months ago
T
TrailJunkyHub Rookie
posted in Strava Features Chat
January Run 200K & 300K Challenges?

Just wondering why I can't find the January Run 200K & 300K Challenges? 

1055
T
3 months ago
Lola
Community Manager
LolaCommunity Manager
posted in Strava Features Chat
What celebrations would you love to see incorporated in Strava?

Hello all!  We all know how good it feels to achieve that new 10K Personal Best or finally grab the Local Legend crown. In a world where we celebrate achievements we are proud of, recognition means a lot! When thinking about celebratory milestones, we would love to know what meaningful achievements you are most proud of or would like to see recognized and incorporated into Strava?  Thanks for all your thoughts! 

06
Lola
Community Manager
3 months ago
X
XnXHub Starter
asked in Strava Features Chat
All time Activities per year

Hi, wouldn’t it make sense to sort “all time” best men and women by every year as well? Trails change with usage and time, most of all time records were the best from decade(s) ago because MTB trails were just built brand new and had very low traffic and usage and ideal terrain. Impossible to live up to or beat for the best riders in the present. Could this feature to separate the best of each year be incorporated in Strava app? Thank you @strava64

01
X
3 months ago
S
swsmithHub Starter
asked in Strava Features Chat
Log in issue

Hi GuysI am having issues trying to change my email login details. The current email address is no longer active, so I cant access a password(forgotten password) The email address I want to use has created a new account which needs to be deleted. This has happened due to a phone change. Please can someone offer some advise?

02
S
3 months ago

Badge winners

Show all badges
Terms & ConditionsCookie settings