Strava Features Chat

About 1 week ago I lost the ability to add routes to my events (Chrome Browser Desktop). The dropdown menu is empty when I am creating the event. The workaround is to go back and edit the event with my Pixel Phone, and the route can be added at this time, but this is cumbersome and i’m hopeful that this issue will be fixed.The 2nd issue is that my club is no longer getting notifications when I create events. Issue popped up at the same time, and people are literally thinking that I am phasing them out of communication. As a workaround, I am posting the link to a discord server for visibility, but again, this is extremely cumbersome. Other admins on the team are reporting the same exact problem(s). 

If I receive a notification about a completed activity by a friend, say a run, when I click on it to view it, the map is zoomed out so far I can see the most of Europe and Africa. Is this a bug in an update or have I switched something?

Feedback for the product team: The weekly heatmap is so blurry that it's pretty much unusable.  Example - here's the same spot in the map, weekly vs. gobal heatmap. There's some construction going on in that area so it would be helpful to know which side of the river has been open/closed for traffic. The weekly heatmap would seem to be a great tool for that purpose, but the path is terribly blurry, too wide to actually give any useful information. The level of detail on global heatmap shows that it's perfectly possible to distinguish the paths.  Could the weekly map simply use the same width as the global?   

As of last Sunday my gravel ride with map type `dirt’ appears with a completely black background on Strava. This also applies to several `dirt’ rides of other gravel bikers. This is the case on both Safari and FireFox. On my iPhone everything looks normal. A friend noticed the same on her Windows laptop.Any clue what causes this, and, more importantly, how to get rid of it?Thanks, Jan Willem.

Why Strava stopped managing activities logged under multiple entries? Even with multiple recording devices (sports watch, bike computer) I’ve always made sure my that my strava activities are logged as one effort, making sure that my ‘actual’ mileage is accurate.  If I remember correctly, Strava was monitoring this and flagging duplicate entries, much like how segments are being protected.But now i see that this is no longer the case, with some profiles posting way too much mileage, only to find out they have multiple entries for a single activity.With this, i am slowly losing my interest in making this accurate anymore, giving me another reason to unsubscribe and just be one of the free users.  Else what’s the point in reporting year end achievements if it’s false.

Is there a specific reason why pictures on strava profiles are limited to max. 100 photos? And new pictures remove the oldest ones?To me this is an awful implementation! Strava’s only appeal is the “social network of sport”. Group activities with friends and pictures are sort of crucial and the whole reason for using strava over any other tracking app. But it is not even possible to see your old pictures from past activities if you have reached 100 photos and keep posting pictures for new activities. Why? As if instagram or facebook deletes old pictures and posts with friends when you reached a certain number. Your thoughts? Any chance developers will update this? Really disappointed (Yes I checked: apparently pictures are still stored in the activities, not sure at full quality, but they just get removed from your main gallery….)

There's an odd discrepancy between the route edit mode and viewing the saved route. (Note - I’m not using routes too much so I might have missed something obvious, just let me know if that's the case - or, if this is already discussed, please point me to the right direction, I haven't found an existing thread.)Steps: downloaded a gpx file prepared by a race organiser (source: here) logged into Strava (web version) > Create route > Import GPX choose route name, select sport type (running), save open the Strava app (iOS mobile app) > Maps > saved routes > open the most recently saved route Expected result: when opening the saved route in the mobile app, the route should correspond to the designed path accurately 

I’ve got Strava set up to use Celsius in the interface settings, and it shows up in the ride summary, however when I go to the “Analysis” tab the graph is all in Fahrenheit. Not sure if this is a bug or just a limitation right now. Attached some images below, both items are the same ride.Setting value of “Celsius”Summary showing CGraph showing F 

I recently noticed notifications about keeping my weekly streak alive. I’m sure many people find the feature helpful to motivate them, but I don’t need it at all, and would rather not have yet another thing keeping my notification icon badged. I would love a way to turn off streak tracking.

Why am I seeing two very different cycling distance/elevation totals for this month? For example, the total in the 800K challenge is currently 691 km, but when I go down into the overall standings, I'm only shown with 611 km. Elevation challenges shows 6,114 m at the top, but then 5,121 m when I go down to my ranking. I have not entered any cycling events manually this month.

Bonjour , Je voudrais avoir les statistiques des données strava de mon compte au sujet des activités avec le paramètres “déplacements transports”.Puis-je les exporter ?Puis calculer mon  bilan carbone annuel ? mensuel ? hebdomadaire ?Cordialement,Nathanaël

Hi all,  When I try to open my saved routes on mobile app, I have the following error pop up message: “something went wrong, please try again”I already try to:- log out/log in - log out, delete app / reinstall app and log in - also restarted the phone the same problem persists. This is very annoying since I’m mostly paying strava for this feature. Does anyone have a solution? thanks in advance. 

I’m not sure if it’s just me, but the recently updated functionality to flag Activities is currently not working and I get this error…  The Activity I am trying to report is number 12924442083 - a “bike ride” with a sustained speed over 70 mph (where the speed limit is 50 mph) 

Hi,I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from the heatmap. It's been weeks and the map has not updated to reflect the edited activity.What do?

Today recorded 22k in my activity.  Actually only 14k.  And Strava even reports both.  See screenshots. 

The new rounded column style (top) detracts from the visual alignment / absorption with workout charts.  It makes it more difficult to align perspective from left to right between columns and relative to the axes.Cosmetically it appears as a lower precision option, especially on a small phone screen.What value/outcome was determined to be achieved with this new design?  Did the community request a change or is this just a consequence of an updated design system?  Was it user tested before full release?thx

cancelei o meu plano, quero que devolva o meu dinheiro!

This has been going on for months. I can’t start a run without a premium ad popping up on my screen. I have to view my stats through my Home Screen because the app isn’t functional. Until this is resolved and I stop getting these ads, I will be using Nike Run Club. Thank you and please settle this asap. I’ve been using this app for years and it’s really frustrating that I have to abandon my data. Thank you,Brandon

For my pool swims or indoor bikerides I would like to add a location, like the name of the pool.Something similar as the gear option. A text field would be nice..I do not favour of putting it in the title. Difficult for selections. 

I noticed in the global heatmap in new york city, if you set the sports to “all sports” there weird squares all over the place. they are especially prominent if you set it specifically to “all cycle sports” or just “ride” only. they are perfectly north-south oriented, and are 0.25x0.25 miles (or 1 mile in circumference)it does not take much to tell that there are no such routes that exist in the city. so what causes these? I’m also wondering if it’s just on my side.. 

I have created many new Segments in the last 7 years and I am quite familiar with the process.  Typically the leaderboards for new Segments are built in an hour or so and the process evidently involves scanning the most recent Activities first (if I am bored I might refresh the new leaderboard a few times to see it develop).About 20 hours ago I created a new Segment.  When I look at the leaderboard just now I see only 54 entries (there should be about 300, because the new Segment is essentially the first half of a much longer Segment that has this many) and all the entries are after Oct 2023, suggesting the process is only about 15 % complete.About 8 hours ago I created 3 more Segments.  When I looked just now these new Segments only have a few entries in their leaderboards and nothing before October 2025, suggesting the process is running at only a fraction of the usual speed.Is this a known problem ?  When can we expect things to return to “normal” ?Tha

It would be helpful to be able to filter routes by sun exposure.  Incorporating information on tree cover might be a challenge, but accounting for topography, buildings, time of day and time of year would be a start, which is information that seems to be available on other tools:  https://shademap.app/.  

Hey,I’ve turned off the .Ai analytics feature. Is there a way to switch it back on? 

I just entered the 55 plus category, and looking ahead to 65, it's hard to imagine going as hard  as I do now.  Just as I know it's noticeably harder now than it was at 45.  Lord knows I'm working my tail off.  So it seems that after 45 or 50, it would be a bit more fair and beneficial to make it a 5 year age group.  Personally, I don't mind people knowing my age either, so it'd be nice to see a person's age in their profile so I know if I'm competing against a young kid or not.

I'm not sure why this changed, but it used to be that when I started recording an activity through my Apple watch, the activity types I did most often showed up at the top of the list. However, recently, the order has completely changed, and I have to do a lot of scrolling to find the activity type I do the most.I'm not sure if this is a feature or a bug, but it's certainly annoying.