Strava Features Chat

Is there an easy way to get Strava to suggest multiple routes between points A and B? Between two points there are always multiple ways to get from A to B, some being easier than others, either longer, shorter, more or less elevation, surface conditions (offroad to gravel to road) etc etc. It would be good to see the choice. Strava doesnt give any options. With options, this would allow creating a route with a different inbound route to the outward route. 

I'm trying to use file upload on the Upload and Sync Your Activities page. I have 400 activities to upload from TCX files, limited to 15 files at a time by the page. I can upload 30 files in 2 batches, and then I get an error: You've exceeded the maximum number of uploads. Please try again later. Does the file upload have a rate limit? A limit of 30 files per 24 hours (?) would be annoyingly low.

Hello all, when i give kudos to people’s activities my kudos don’t appear on the related activity. They disappear. Never happened before this kind of thing. Could you please help me about this?

I merge 2 FIT files and uploaded it successfully, however the uploaded file does not count up my yearly total in My Profile / My Stats. What is a shame, as this was my longest ride ever.I raised a ticket, Strava returned due many service request they cannot dig into it.Does anyone have a clue how to force the system to recalc the rides? KrEric

Can I edit my ride? I forgot to end my ride. I drove off with Strava running and got 2 KOMs that I didn't deserve.

Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do.  

I've reported the same athlete several times and nothing has been done.Plus, the reporting process is terrible: why not create a form?Every time I've reported someone, Strava's AI has misunderstood my message.I filed a report again, and it was set to SOLVED without any action.What's the point?If STRAVA is short on people to analyze activities, they can hire me. I can do a much better job than this AI.

can i request a refund for a mistaken subscription charge on my account. I accidentally subscribed to a one-year plan, and the payment was auto-deducted without my notice. Unfortunately,

I would like to suggest a way of visualising all your past logged activity in Strava on a World Map. I personally travel a lot and never loose an opportunity of recording a run, walk, hike or gym session from anywhere I am. I would love to be able, with the click of a button, to just visualise all the countries where I exercised and I think many other users would appreciate this feature. I know of the personal heat map feature, but it doesn’t really work well when you zoom out on a world-level scale. I’m thinking more something like a coloured dot or something else to mark a location where the user exercised.Thank you for considering my request, I hope this might help contributing to the development of the app!All the best, Arianna

Activities that use the 3D terrain map type aren’t displaying correctly on the web version of Strava? Logged out and back in, tried incognito mode, and a different browser, but no difference.

I am unable to give kudos using my iPhone. I can tap the kudos icon, it turns orange, but when i refresh the screen, the kudos has disappeared, and I do not show in the list of kudos givers.If I attempt to like a comment someone has made, I get an error message - ‘something went wrong, please try again’.I am able to give kudos and likes from a PC, although I suspect that I am being limited to the number of kudos in a period of time.Any ideas or reasons would be appreciated

Please add “Noosa” brand of running shoes. I just bought a pair of Noosa TRI 16s. Please let me know when they’ve been added so I can edit how I entered them at this time. This may be an Asics brand, but that’s not what the box says.Thank you,Vern Martin

Not sure how, but my AI has disappeared?  How do I get it back operating?

Hi, I started noticing in the recommended "Who to Follow" section the title, "Fan favorite on Strava" below a person's name. When did this start and honestly, can I hide this concept? My issue is that it feels like Strava is rewarding the person who follows few people and has a lot of followers. Like someone who follows 30 people but has 3000 followers. Also, some "fan favorites" haven't posted in over a year; so they are "ghosts" who had a lot of followers. Anyway, the whole "Who to Follow" isn't something I care to see but mainly due to this "reward the cool kids" concept. Thanks for reading and any help.

Is there a way to set different default bikes depending on what app I use to record the ride. I would love to have my Garmin default to my road bike, but have the Strava phone app default to my commuter.thanks,-E

Hi, this is a bug report. When I create a new route in the mobile app I cannot change the map type. When I try to select satellite image or personal heat map it just redirects me back to the regular map. It’s super frustrating and weird because it has worked before. Maybe it’s a new bug that appeared in a recent update.

When zooming out on strava heatmaps, joined up routes appear to have gaps between the lines, despite them being connected when zoomed in. As someone who has connected a range of running routes between cities this gets frustrating when they don’t show as connected on the zoomed out map, despite being connected in practice. Can this be resolved?

Since a few weeks ago Strava is at it again with pushing "features" down your throat. Now among the notifications for an activity I have to read Strava's stupid "motivational" messages (you're doing great, keep at it, da da da). Anyone can help me get rid of those?    

 Problem solved!

I cant give kidos or like the comments from followers. anyone knows why? 

On my iPhone SE Gen 2 running the latest iOS I have almost 50 of my own routes created but no way to SEARCH for them when I go to Record > Add Route > Routes.I used to be able to search and add a route by tapping the icon in the top left corner then Routes but this no longer adds the route after tapping Record.

It’s interesting to be able to see an athlete’s Best Efforts on their profile page.  However, if an athlete has had an Activity flagged (usually for inadvertently recording a vehicle journey as a bike ride or run) the spurious data still appears in their Best Efforts.  Surely flagging of an Activity should cause all related Best Efforts to be removed from an athlete's profile ?As an example, here’s a list of someone’s best cycling times that are clearly infeasible (apart from the last one)… 

I have a feature suggestion inspired by the iPhone Photos app map, which displays photos taken at various locations worldwide. I think a similar interactive map for Strava, showcasing all the locations where a user has completed runs, would be an exciting addition. This could allow users to visually explore their running history, highlight unique routes, and share memorable run locations with the community.Key benefits could include:•  Increased user engagement by visualizing global running patterns.•  Enhanced storytelling through shareable maps of personal running milestones.•  Inspiration for runners to explore new routes based on their past adventures. 

It would be nice to be able to mark specific athletes as VIP so that their activities are the first to show up on my feed.My husband, in particular, always asks me if I have seen his run. Often I cannot find it from the feed so I have to search his name, pull up his activities and search there. If I could mark him as VIP so that I wouldn’t have to search it would be very helpful. Also, it would be helpful for my friends who are running the same races / doing the same training as I am. Thank you! 

Not the most pressing topic in the world, but here it is.  On an iPhone, when you want to exit an app, you swipe up, starting from the bottom of the screen.  So after starting (or looking at an in-progress) Strava ride, a user will swipe up to return to the iPhone home screen.   When a ride is started on the iPhone, the screen shows you the distance traveled and speed , and at the  very bottom there is a large “Pause” button.  Often, in the middle of a ride, while trying to swipe up to return to the home screen, the phone believes that I hit the “Pause” button, since the process of swiping up requires my finger to start right on top of the “Pause” button.  In doing that, the ride is paused and the app is hidden from the screen at the same time, so one does not realize that the ride has been paused.Suggestion:  MOVE the PAUSE button, don’t place it at the bottom of the screen.