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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,429 Topics
  • 5,823 Replies
1429 Topics
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KByfieldHub Starter
asked in Strava Features Chat
How do we get a new trail added to the maps?

Recently a new MUT opened and is quickly becoming popular with runners and cyclists.   As it was created where no path previously existed, the Strava maps don't show it and the only way to use it in route planning is via manual mode.This isn't a big deal but it did get me wondering how I could go about providing necessary info to Strava to get it added.

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K
2 months ago
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ulfhjensenHub Rookie
asked in Strava Features Chat
Cleaning my dashboard

Dear Strava (and users),I am getting increasingly annoyed by the many irrelevant postings I experience in my Dashboard between activities. How do I get rid of or disable these?To explain: My Dashboard is my goto page when opening Strava. Normally, I will have my latest activity at the top but below that I have to scroll, scroll and scroll to get to my next activity, past a great number of posts on Gravel, How to get in shape, Tour de France and what-have-you-not... This is deeply irritating as I check in to analyse and compare activities, not to get in shape or because I don't know who won what race.I could accept my Dashboard being contaminated if my "Activity Feed" was clean as I could then just go to that page. But this page shows exactly the same as my Dashboard - so what is the meaning of having an explicit activity page if it is also contaminated?At the very least a "Show"/"Do not show" button would be nice.I recognise that my clubs "need" to push ads and weird stuff, I signed up

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2 months ago
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WurfyHub Rookie
posted in Strava Features Chat
[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. We appreciate your patience. Hi just tried to create a route for tomorrow in the app and it can no longer create routes. Does anyone know how to do this now?

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2 months ago
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surfoxyHub Rookie
asked in Strava Features Chat
Default activity always set to Gravel Ride. It bugs.

Hi, I've never ridden a gravel bike in my life. I was on a MOUNTAIN BIKE ride today, and yet again, for the like 100th time, my mountain bike ride was labeled a gravel ride. Is there not some way to set the default ride as a mountain bike ride? Everyone I rode with has mountain bike for the same ride. I've looked all over the web and can't find a way to fix this. Clearly not the end of the world, also starting to get annoying.  I don't get it. This started happening months ago -I don't own gravel bikes, and while some of the terrain I ride is also suitable for gravel, there's no way a system could look at my activity and think this was my default. Thanks for any help. Would love to never see this again. Thanks!  

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2 months ago
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Tom-BHub Rookie
asked in Strava Features Chat
No map showing up after ride is uploaded

After updating my ride, The map will not show up for my ride. evrything else does. I am not sure why. It used to work fine. Any help would be appreciated. Thanks!

252
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2 months ago
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mike11Hub Climber
posted in Strava Features Chat
Why Do Posts Keep Filtering To the Top of My Feed?

First off, I have my feed order set to chronological. What I'm noticing is that posts completely ignore this setting and repeatedly filter up to the top of my feed.Note that I'm not talking about run/bike/swim/etc activities. I'm talking about posts, like when a pro athlete creates a post on their feed to promote their latest YouTube video or sponsorship, etc.I'm forced to read it every single time I open Strava. I'm assuming it's because the post gets a lot of engagement, but I have my feed set to chronological for a reason. It's because I don't want an algorithm to decide what I see and I don't want Strava to turn into Facebook or Instagram.

289
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2 months ago
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GH60_2Hub Rookie
asked in Strava Features Chat
"Matched rides" feature not working.

This feature did not work yesterday on a ride, on exactly the same route that I have done frequently before. Any suggestions for resolving the problem

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2 months ago
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grantOHub Rookie
asked in Strava Features Chat
KOM Flags

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2 months ago
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MS47Hub Rookie
asked in Strava Features Chat
Average power in Watts

Hello everyone,For a few weeks now my average power has reduced significantly compared to before. My cycling style hasn't changed and the equipment hasn't changed in the app either. It's about the calculated/estimated power because I don't have a powermeter. Has strava made any changes to the calculation?Best regards

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2 months ago
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T123Hub Rookie
asked in Strava Features Chat
Not happening for some reason my 2024 strava account as gone and im back to my old 2019

Migrated Content

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2 months ago
Stefanucl
StefanuclHub Rookie
asked in Strava Features Chat
Map navigation issue

Hi, I’m new to strava premium but this is the 2nd time I’ve come across an issue with it (perhaps I’m not using it correctly) and I’m seriously considering cancelling before it charges me.I drew a bike route this morning and clicked “use route” on record to follow the route however I didn’t get any navigation queues instead I was just watching the map on my phone and had to keep twisting it mid ride to align the direction as it kept assuming I was facing at 90 degrees to my riding direction! I kept tapping the map icon but this just changed to metrics never to directions. finally when I stopped the ride the post on my homepage had no map attached. any help would be great before I decide to cancel. Thanks 

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Stefanucl
2 months ago
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scotsticHub Rookie
asked in Strava Features Chat
Links to routes from group events not working

When viewing a group event, selecting the action to view the route no longer works (Android).Instead, selecting the action to view the route just takes you to the route generator function.

23
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2 months ago
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agnes_Hub Starter
asked in Strava Features Chat
not getting QOMs I earned

hi all, what can I do about not getting the QOMs I earned? I can't figure out why it's happening - I tried Refreshing stats on both Segment page and Activity page and still does not show as updated. Any ideas? 

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2 months ago
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AvoKardoHub Rookie
asked in Strava Features Chat
Pace

Why is Pace no longer being shown on the main screen? There is spare space to do this under Moving Time.Elevation is shown and frankly no one I know is interested in that, we just want to see if our pace is improving. Why did you stop showing this recently? It is making me consider moving to another app

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A
2 months ago
MichaelS
MichaelSHub Rookie
asked in Strava Features Chat
Action Button for Strava on Apple Watch Ultra

  Hi there,Please add Strava to the list of available apps on Apple Watch Ultra for the action button. It is now open to third parties (like Podometer++ here in the screenshot). 

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MichaelS
2 months ago
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nicrennetHub Starter
asked in Strava Features Chat
Heatmaps - date filter

Would it be possible to introduce a time filter to heatmaps so that trails that fall out of favour fade out?I live in an area surrounded by forests and use the heatmap facility extensively to find new routes to run / cycle off the main fire trails. However, due to forestry work over recent months and years and the inaccessibility of some routes due to tree growth, this has become an increasingly unreliable way to plan a run - routes that were popular can now no-longer be navigated.I would propose at least a 12-month rolling filter (a bit like the rolling 90-days for local legend) to ensure that all seasons are captured.

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2 months ago
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dEntzHub Starter
asked in Strava Features Chat
Not paying for a subscription until basic features are fixed

This is not a post for asking for help, but rather to vent my frustration about Strava's lack about basic features:- Why are there no turn-by-turn directions for a pre-planned route either with audio cues or some sort of display on my smartwatch? Or even better: Why not both?-Why does the app on my smartwatch not work in unison with the app on the phone? Meaning, if I start a workout on my phone, why isn't the same workout simultaneously displayed on my smartwatch?- Which brings me to my next point: Why are there no cues for entering and leaving a certain puls zone?-Why is there not a save button at the bottom of the editing page after you finish your workout? You always run the risk of deleting your workout because of it.-Why can't you upload non-GPS workouts from other apps to Strava?-Why can't you turn off GPS for certain activities? For example: It doesn't make sense to have GPS turned on during swimming in a pool since GPS is by far not accurate enough to track your lanes properly

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2 months ago
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WindbreakHub Rookie
asked in Strava Features Chat
Wahoo system automatically uploaded as virtual ride

When Wahoo system uploads a ride to Strava, Strava should upload it as a virtual ride by default.Strava already auto detects different types of ride based on Garmin ride profiles (gravel, MTB, road, etc), why not just do the same logic for everything from Wahoo System, RGT, Zwift etc.

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2 months ago
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BrianCunninghamHub Rookie
asked in Strava Features Chat
Update broke my app

All my previous entries and friends are gone after the update. I am continually promoted to start a payed subscription. Is this a pay app now?

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2 months ago
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andrecostHub Rookie
asked in Strava Features Chat
Run not uploaded to strava

I uploaded my last 2 activities on my suunto app, but I'm waiting for 5 hours and they are still not uploaded/synced on Strava. Perfect on Suunto app, nothing on Strava.This is the first time that something like this happens.What should I do?Thanks in advance.

134
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2 months ago
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Canoe223Hub Starter
asked in Strava Features Chat
Gear list

Any tabs that could show you gear and mileage on them. Always takes way to long to get too and track

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2 months ago
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PoulVisbyHub Starter
asked in Strava Features Chat
IOS audio cues dialect

Iphone language danish. Written text in Strava app is danish. All good there - I am danish !The text in the Strava app for the artificial voice still seem to be in english. So english words pronounced by a danish speaking artificial voice. Example: "Nine" is a number in english text. When pronounced in english it sounds correct (najn), but "nine" pronounced with a danish speaking voice is "nee-ne". It is neither english nor danish and as such not understandable. So: When IOS is danish, the written text in Strava app is also danish. The artificial voice tries to speak danish, but is clearly served an english string of words to be pronounced with a fat danish accent. Not good !  

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2 months ago
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tartiflixHub Starter
asked in Strava Features Chat
"polarized" global heatmap

One problem with the global heatmap is that it does not tell, for a popular route, if one direction is much more popular than the opposite direction. E.g. some MTB routes are only rideable downwards, some others are boring downwards but popular upwards.Would it be possible to colorize each pixel according to the most popular direction? E.g. white when no direction is more popular than the others, red if north is more popular, blue if west is more popular… Or maybe a filter to only show the intensity of circulation going north, etc.Thanks!

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2 months ago
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AgnesaHub Rookie
asked in Strava Features Chat
Wrong calculation in statistics in the club

Hi. Im a member of one of the clubs on Strava. Unfortunately my today's activitie wasn't calculated in statistics in club from this week. The activitie has been show in the "Activities" of all members of the club, but has not been show in the summary on "Stats". I've read all the articles and posts that could help me to solve this situation but non of them helped. And ideas what's wrong with that? I was at the first place last week in the club, so it is important for me that my results would be calculated correct.

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2 months ago
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KamaljitbeeslaHub Rookie
asked in Strava Features Chat
Rides not showing in activity

I am really disheartened. Starve customer care- please answer my query - Strava ticket #2990699 my 03 rides not showing in activity

22
K
2 months ago

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