Strava Features Chat

I run quite some PR segments today, but almost none has been recognized with PR icon. There is few 3rd places icons missing as well. This is actually the 1st time I have noticed achievements for segments are missing.Here you can check my ride.Example image:  Can you please check was was going on with Strava today and designrating

I can't create routes anymore because the tour planner is constantly having problems, it doesn't capture road points, and it wastes time. It is impossible to create a normal route. I recently had to change the app to create routes, but it makes no sense to be a subscriber and not be able to create my own routes. Does this happen to you too?

Hello riders 😀 !There's a suspicious rider cheating his way to KOM's by mainpulating gpx files & editing them through 3rd party or web to change his segment time for the KOMs.here are my points to back up my claim.1> Riders taken back to back 9 koms with in 13 days on climbs ranging 3-12% average gradient, no recovery , no rest between high intensity efforts & no structural training is there.2> No use of any sensors , no clipless shoes only flat sports shoes are used,the pictures never match the time of the ride & expressions never justify the high intensity efforts.3> On analysing gpx files through web, riders data never matches with other riders data on the leader board, the online gpx tool exports gpx reports as PDF for everyone who's on the leaderboard but his report comes as a PHP file.4> Rider has  an obsession with being at number 1 one the board and almost every ride is a KO

like hiking, trail run, backcountry skiing.  this should then factor into relative effort, especially for ascending and descending.  heart rate is not everything and does not adequately reflect work that muscles perform, especially anaerobically.   

Hi,  I have the free version of the app.  I prefer to see my average (AVG) speed when I walk/run/faint.  Until today, as shown above,  the app would display my "AVG SPEED" (just above 3.6) while I walked.  I try to maintain this speed.  Today, as shown above, the app displays my live SPEED as I walked (above 3.6..no more AVG SPEED). Does anyone know how I can get the AVG SPEED to be constantly displayed instead of my live SPEED?  Thank you 

I was a little surprised that so much of my training was in Z2 when I expected more in Z1. However, upon further, investigation there seems to be something very wrong with the algorithm calculating time in each zone. I edited my HR zones several times, including making the Z2 range 175-176bpm (should be a very small amount of time spent at such a small & high range) and and no matter what it said I spent around 44 hours in Z2. It is mathematically impossible for me to spend 66% of my time at 175-176bpm and 67% of my time at 144-157bpm (see screenshots).  

Lately when I try to create a route starting from the neighborhood road in front of my house, it automatically jumps the route onto the nearby golf course cart path. Is this a bug or am I doing something wrong?  

After changing the title, strava displays entirely different type of data: moving time changes to elapse time, pace (important in rowing) is gone and cannot be displayed at all. I don’t change anything except the title. Does any one have any similarexperience?

Seeing some very weird anomalies lately with mapping: In the first image, this was a short, 6 mile run that was saved.  Upon returning to my saved routes, not only did it save a Trans-Atlantic run - the distance was way short.     In the second image, there is a missing “link” between the street and the path (not the issue).  To navigate this, I switched to manual mode and clicked on the path.  A wormhole opened and added 12409.62 miles to my run - a bit further than I’d hoped on this route.  In reality, this was probably no more than 10 yards.  This has happened on numerous occasions both in manual and automatic mapping mode where waypoints that should be about a mile add hundred or thousands of miles.   I have run into several occasions lately where maps will “spin” on updating and become

For the past few weeks Strava has randomly been categorising some of my bike rides as Mountainbike Rides.  Each time I have to answer comments from friends and have to go in and change the category.  I asked Strava how to stop this and they couldn’t/wouldn’t help.  Anyone know how to stop it happening?

Hello, hoping to find support.I’m a premium subscriber, I have set my FTP, age, weight, … in my profile. All data is being open and shared according to the settings. I mainly do indoor cycling with Power (Wahoo Kickr Bike Shift) intervals. When opening my ‘Best Efforts’ on my Strava mobile app, it mentions ‘Only you can see your power data’. While the setting is actually set to publicly available. Additionally, I don’t see the new Power Skills graph in my progess tab. Is it related to the mention of the visibility of my power data? 

 Hello,  I’m participating in the Rouvy Mallorca challenge and this last week’s route has some egregious KOMs from someone who rode an elevation faked 90 mile route with dozens of KOMs making the whole thing aggressively downhill under the purpose of “sight seeing”. Unfortunately one particular user keeps clearing flags and happily takes about “his KOMs” despite apparently being able to sustain 44+ mph up 6+ grades for minute after minute (all thanks to the gradient faking). I have flagged multiple times and he just clears them over and over despite the obviously faked ride. I’m wondering if there’s a way for Strava to clear this up since upon checking Rouvy there are a bunch of these elevation faked routes. Can the new cheating algorithm identify when the activity elevation profile doesn’t match the activity at all? I’ve actually ridden this route (leaving my ride hidden to avoid messing with segments) so you can see below how egregious it looks with tha

The search function in “My Activities” is worthless. I put in a town/city name and it returns lots of rides that don’t have that town/city name in the title or the ride even when through that town, and more often than not doesn’t find rides that DO have that town/city name in them.   

In my training zone, it will display at what time my recent training heart rate is (the last week, one month, three months). However, after I updated my heart rate zone in the upper right corner, the corresponding time has not changed and remains the same as before

Is it possible to revert to the previous sharing layout? The new one is too disproportionate, at least an option to choose the font size would be useful. I've been taking screenshots instead of using the share option. NEW LAYOUT OLD LAYOUT 

Ever since the update a few weeks ago with the new fonts and stuff, when I try to look at the map it just flashes randomly making it very difficult to zoom in or move around or see anything. This only happens in the Maps page, not the Record page. I never had an issue before this. UPDATE FROM STRAVA: Thanks for posting about this and sorry for the trouble. Our Team is aware of these issues and is currently investigating. We don’t currently have an estimated time of resolution and we ask for your patience while we look into this.

Hi, I haven’t found any similar bug report so I hope I’m not reporting something already known. For a few weeks (since I upgraded to the latest release of strava in July’25 I believe) it has become impossible to follow a route (Mountain Bike). I can upload my route and start following/recording but after some time the recording starts lagging more and more behind my actual position and eventually the app displays an error message and reinitializes, losing all the positions since the point between the latest recorded position and my actual position, and stopping displaying the route. Then the problem occurs again every 5 to 10 minutes, and each time I have to reload the route.I have tried everything I could : reinstalling the app, rebooting the phone before using the app, closing/deactivating other apps to make sure only strava was running, but nothing seems to fix the problem. However I have tried using in parallel another app like outdooractive or openrunner for route follow

Currently Strava provides the following stats about each segment: distance, elevation, and grade.The problem is that these stats are only valid if a segment is a straight uphill or straight downhill.But if a segment has both uphill and downhill parts the stats can be wrong or even outright misleading.Here a good example. The segment below takes one of the steepest trails uphill to the top of a popular local summit, then goes down on another equally steep trail, then turns around and ascends the second trail, then goes down on the first trail.The segment description shows the grade as 0%, which couldn't be further from truth. It also shows the elevation incorrectly as 2035 ft. In fact this segment has about twice the elevation gain and the average grade is closer to 25%. So not only this segment stats don't provide correct information about the segment but also it won't likely come back in a search as a hilly segment. 

When I update my pace through the cropping feature I can only share my old inaccurate pace. I would like to be able to post the updated cropped time. Please help.

There’s some useful data that Apple Health now supports, but that Strava doesn’t upload: Heart ratePowerCadenceGPS route/mapIs there a feature request open to get these fields added to the Apple Health upload from Strava rides?Also, is the opposite planned? To import the power & cadence from my Apple Watch cycling workouts (now that watchOS 10 supports power & cadence) when I add these to Strava.

In strava's new training zone feature, I try to click on the pen button in the upper right corner. Modify my maximum heart rate and heart rate interval, modify click OK, the software shows that the interval has been modified, but the actual did not change. The same is true of trying many times  

Since several days, the sharing function is not working properly.The app modify the size and ratio of the original pictures, uploaded, when sharing pictures.All the pictures are sharing in a portrait format even if the original format is landscape or square.As I’ve paid a subscription for that app, i’m not satisfied because i can’t share to my friends and my family all my activities with distance and speed on the picture with the good format ?Is there a way to modify the format of the mixité shared or when are going to fix the issue ?

Without my knowledge, I've been added to strava premium and can't cancel. On the app it says it'll renew in a month and I'll have to pay unless I cancel on the website but on the website it says they won't bill me?I don't want premium so I'd rather just cancel and be done with this fuss

I just purchased new pair of Sonic Cat shoes and they don't seem to be on strava yet. Can you please add them.

Hi,yesterday I bought family subscribtion for me, my girlfriend and my family. But I was unable to add them. I am from Slovakia, but i work in Austria, so I am using Strava in both countries. Before I purchase Family plan, I changed my location to Slovakia.Can you help me to solve my problem?I just need to change my location to Slovakia deep in my Strava aplication..Thanks for support and have a nice day,Matej.