Strava Features Chat

Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do.  

I've reported the same athlete several times and nothing has been done.Plus, the reporting process is terrible: why not create a form?Every time I've reported someone, Strava's AI has misunderstood my message.I filed a report again, and it was set to SOLVED without any action.What's the point?If STRAVA is short on people to analyze activities, they can hire me. I can do a much better job than this AI.

can i request a refund for a mistaken subscription charge on my account. I accidentally subscribed to a one-year plan, and the payment was auto-deducted without my notice. Unfortunately,

I would like to suggest a way of visualising all your past logged activity in Strava on a World Map. I personally travel a lot and never loose an opportunity of recording a run, walk, hike or gym session from anywhere I am. I would love to be able, with the click of a button, to just visualise all the countries where I exercised and I think many other users would appreciate this feature. I know of the personal heat map feature, but it doesn’t really work well when you zoom out on a world-level scale. I’m thinking more something like a coloured dot or something else to mark a location where the user exercised.Thank you for considering my request, I hope this might help contributing to the development of the app!All the best, Arianna

Activities that use the 3D terrain map type aren’t displaying correctly on the web version of Strava? Logged out and back in, tried incognito mode, and a different browser, but no difference.

I am unable to give kudos using my iPhone. I can tap the kudos icon, it turns orange, but when i refresh the screen, the kudos has disappeared, and I do not show in the list of kudos givers.If I attempt to like a comment someone has made, I get an error message - ‘something went wrong, please try again’.I am able to give kudos and likes from a PC, although I suspect that I am being limited to the number of kudos in a period of time.Any ideas or reasons would be appreciated

Please add “Noosa” brand of running shoes. I just bought a pair of Noosa TRI 16s. Please let me know when they’ve been added so I can edit how I entered them at this time. This may be an Asics brand, but that’s not what the box says.Thank you,Vern Martin

Not sure how, but my AI has disappeared?  How do I get it back operating?

Hi, I started noticing in the recommended "Who to Follow" section the title, "Fan favorite on Strava" below a person's name. When did this start and honestly, can I hide this concept? My issue is that it feels like Strava is rewarding the person who follows few people and has a lot of followers. Like someone who follows 30 people but has 3000 followers. Also, some "fan favorites" haven't posted in over a year; so they are "ghosts" who had a lot of followers. Anyway, the whole "Who to Follow" isn't something I care to see but mainly due to this "reward the cool kids" concept. Thanks for reading and any help.

Is there a way to set different default bikes depending on what app I use to record the ride. I would love to have my Garmin default to my road bike, but have the Strava phone app default to my commuter.thanks,-E

Hi, this is a bug report. When I create a new route in the mobile app I cannot change the map type. When I try to select satellite image or personal heat map it just redirects me back to the regular map. It’s super frustrating and weird because it has worked before. Maybe it’s a new bug that appeared in a recent update.

When zooming out on strava heatmaps, joined up routes appear to have gaps between the lines, despite them being connected when zoomed in. As someone who has connected a range of running routes between cities this gets frustrating when they don’t show as connected on the zoomed out map, despite being connected in practice. Can this be resolved?

Since a few weeks ago Strava is at it again with pushing "features" down your throat. Now among the notifications for an activity I have to read Strava's stupid "motivational" messages (you're doing great, keep at it, da da da). Anyone can help me get rid of those?    

 Problem solved!

On my iPhone SE Gen 2 running the latest iOS I have almost 50 of my own routes created but no way to SEARCH for them when I go to Record > Add Route > Routes.I used to be able to search and add a route by tapping the icon in the top left corner then Routes but this no longer adds the route after tapping Record.

It’s interesting to be able to see an athlete’s Best Efforts on their profile page.  However, if an athlete has had an Activity flagged (usually for inadvertently recording a vehicle journey as a bike ride or run) the spurious data still appears in their Best Efforts.  Surely flagging of an Activity should cause all related Best Efforts to be removed from an athlete's profile ?As an example, here’s a list of someone’s best cycling times that are clearly infeasible (apart from the last one)… 

I have a feature suggestion inspired by the iPhone Photos app map, which displays photos taken at various locations worldwide. I think a similar interactive map for Strava, showcasing all the locations where a user has completed runs, would be an exciting addition. This could allow users to visually explore their running history, highlight unique routes, and share memorable run locations with the community.Key benefits could include:•  Increased user engagement by visualizing global running patterns.•  Enhanced storytelling through shareable maps of personal running milestones.•  Inspiration for runners to explore new routes based on their past adventures. 

It would be nice to be able to mark specific athletes as VIP so that their activities are the first to show up on my feed.My husband, in particular, always asks me if I have seen his run. Often I cannot find it from the feed so I have to search his name, pull up his activities and search there. If I could mark him as VIP so that I wouldn’t have to search it would be very helpful. Also, it would be helpful for my friends who are running the same races / doing the same training as I am. Thank you! 

Not the most pressing topic in the world, but here it is.  On an iPhone, when you want to exit an app, you swipe up, starting from the bottom of the screen.  So after starting (or looking at an in-progress) Strava ride, a user will swipe up to return to the iPhone home screen.   When a ride is started on the iPhone, the screen shows you the distance traveled and speed , and at the  very bottom there is a large “Pause” button.  Often, in the middle of a ride, while trying to swipe up to return to the home screen, the phone believes that I hit the “Pause” button, since the process of swiping up requires my finger to start right on top of the “Pause” button.  In doing that, the ride is paused and the app is hidden from the screen at the same time, so one does not realize that the ride has been paused.Suggestion:  MOVE the PAUSE button, don’t place it at the bottom of the screen.

Apologies if I am asking a question asked many times, When using strava on my android phone you can view how far you have gone simply by pressing the lock screen key, however I can’t get this to work on my Iphone SE, is it possible to get a snapshot of the activity on the lock screen on the Iphone SE - see the attachment of the android phone?  

There is a great feature where you could compare those metrics (Speed, HR, power) of all selected athletes for each second by sliding through the timeline.Approx. 2 weeks ago I noticed that this is brokwen so that the figures only update for reference athlete (the on on top of the selected list) while for all others it is stuck at one figure (average on the segment, I think)Please fix this. This is really annoying and takes away a huge value in comparisson analyses.

Hi, I (and many others) used to love Strava mainly because we could easily use your excellent heatmaps in high resolution (i.e in the highest levels beyond 15) in external tools that we use to plan hiking or backpacking trips, i.e. CalTopo, Gaia, etc.But a few months ago, you changed that. You broke everything, and everyone with a bit of technical understanding and the ability to read through GitHub and OSM forums knows what changed. It's clear and obvious that you want to keep users on your own platform and make them pay. But things like this just scream "infinite corporate greed". It's such a shame that you did this. Strava is shooting itself in the foot. People will not change their route planning tools they've used for years and suddenly switch over to the Strava route planner - which is inferior in so many ways.Here's an idea for your product management: why don't you charge separately for external access to your highest-resolution global heatmaps? Something like $25 a year, ONLY

The app is the best. But something from the adidas running app (former runtastic) is still unmatched in my opinion. It is the easy view of all activities of a given period. As showed on the captures joined. We can easily see all the activities and the total mileage of a period. Month. Week. Year. I would love to have that as it is quite complicated to find a past activity or a past résumé of a period on strava.   What do you think about this ?  Thanks 

Few days ago,I still use the normal strava map when cycling but when the application updates itself, the map in the record and map turns white and I can't see anything. When the journey ends, the map appears. I don't use duckduckgo but the map stillshows white. I'm using a j7 prime device. 

After running a long distance of 40 km, I tried importing the data into Strava, but the app keeps crashing. Importing works fine for 10 km runs or swimming data, but only the 40 km activity can’t be imported—the app crashes every time. I even tried deleting and reinstalling the app, but the same issue occurs. What could be the problem?