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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 2,295 Topics
  • 9,422 Replies
2295 Topics
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Kris De MoerlooseHub Rookie
asked in Strava Features Chat
Weighted Average Power in Summary Overview

Hello,For each Srava ride I see average power but would it be possible to show Weighted Average Power in summary overview of ride? BrKris

241
Kimberly22
donpwinston
donpwinstonHub Rookie
asked in Strava Features Chat
How to remove bogus KOM recording?

There is a hill I climb frequently that no has a bogus QOM/KOM recording. It is about ¼ mile and very steep for about ½ of it. The time recorded was 30 seconds! I think someone gave her a ride and she didn’t turn off her computer. There was no power or heart rate recorded.How can I get this removed? I see no way to do it or even inform the person who uploaded it. I assume she can change the data without removing the segment or deleting the entire ride.

371
Jana_S
Superuser
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garpikeHub Starter
asked in Strava Features Chat
iOS gear missing when saving an activity

Hi. For the last two weeks, when I save an activity, my gear is missing from the pull down menu and the only option is to add new gear. To remedy this, I edit the activity after it is processed. 

411
Jana_S
Superuser
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DonD49Hub Rookie
asked in Strava Features Chat
Rides not showing up on heatmap; changing ride type doesn't help

When I change the dates on my heatmap to only include this year, I find that my rides aren’t showing up.  I tried the solution offered of changing the ride type and then changing it back again but it didn’t make any difference.  I also checked to make sure the rides were visible to everyone, which they are.  

332
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woooshoooHub Rookie
asked in Strava Features Chat
Cadence replaced with Avg power in Forerunner 55

Why is the cadence replaced with avg power? Forerunner 55 doesnt provide power stats since way back. So how come its being shown in the top stats. Cadence can still be found below but its kind of inconvenient to scroll down further down when it used to be at the top with the distance, pace, elevation, etc. https://strava.app.link/jcJ3ivq85Tb

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Marya
Community Manager
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Michael MelasHub Starter
asked in Strava Features Chat
Commute

I would like to be able to quickly view commute miles by the month or by the year. I have a gols to offset enough CO2 per year fro a round trip flight from San Francisco to London.

611
Jan_Mantau
Superuser
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monpashaHub Starter
posted in Strava Features Chat
Search icon weirdness

On the Home tab the search icon (magnifying glass) is pointing right. This seems odd. Especially cause when you tap it, on the page, the icon in the search input is pointing left.   

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M
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StielenHub Starter
asked in Strava Features Chat
How turn on ai again

Hey team,It looks like I accidentally turned off the .Ai analytics feature. Is there a way to switch it back on?Thanks,Sander

12093
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TbarrettHub Starter
posted in Strava Features Chat
wind accuracy

The wind in the weather always seem to be inaccurate can this be rectified 

181
Jan_Mantau
Superuser
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caskew13Hub Starter
asked in Strava Features Chat
Export historical bulk .fit data for Coros upload

I've reached out to support a few times with no response, so I'm trying here too.I was a long time Nike Run Club user, and I recently got a Coros watch. In trying to get my historical data from NRC to upload to Coros, I was unable to obtain .fit files from NRC. The data must be in .fit for Coros to accept it and populate prior activities. I've only been able to obtain the data in .tcx, a format per Coros that wont work, even though their upload page says it will.That brings me to Strava - I signed up and entered all my NRC data into Strava, hoping it would sync with Coros. Unfortunately, it seems Coros doesn't "back-populate" the old activites, only new ones in Strava. I see that on new activities, I can export one-by-one as .fit files, but those are already synced from Coros to Strava. I'm really hoping I can get Strava to export the prior acivites I manually entered as .fit files or find help in converting my NRC and Strava .tcx exports to .fit, so I can have a full history in C

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Neil HuntHub Rookie
asked in Strava Features Chat
Bulk Export fails to export uncompressed .fit files.

As of yesterday 2025/6/10 about 6pm, Bulk Export fails to export uncompressed .fit files.In the activities.csv file, the filename is “#error#” and the file is missing from the export.These files were correctly exported with my previous bulk export 2025/4/24.All other file types (.fit.gz, .gpx, .tcv etc. all work fine).My export of about 3500 activities contains about 20 .fit files uncompressed.These are from old Garmin devices (Edge 705) from 2019-2022,and also from activities shared from another user which are quite short.The activities in question are still valid and editable within the web application.

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QuickQuestionHub Starter
asked in Strava Features Chat
QOMs/CR not registering...

Hi! Recently I've set my profile so that I can participate in Strava segments and I've found that an activity I did, the QOM and CR didn't register? These were activities were women haven't participated before but when I recorded they show up on the All-Tine leaderboard but not as the women CR which still shows as N/A??? I've tried refreshing and everything but was wondering if there was anything to do to fix this?

412
anchskier
Superuser
G
Gavin SHub Starter
asked in Strava Features Chat
Strava workout calories not showing

When “Workout” is selected, the calories burned are not shown and do not contribute towards exercise and move goals in Apple Fitness.Does anyone have a fix for this? Thanks in advance. 

341
Jana_S
Superuser
Z
ZcottbHub Rookie
asked in Strava Features Chat
[Resolved] Monthly Activities locking Progress Screen

Using iOS 18.4.1when I bring up the Progress screen and scroll down, the screen is locking when the Monthly Activities graph appears. (The graph is not updated). This seems to have happened since 411.0.0 release. The only way to unfreeze is to close the app. Have tried phone power cycle and delete and reload app, but no change.Anyone else seeing this?

52726
Marya
Community Manager
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IvanFHub Rookie
asked in Strava Features Chat
Accidentally left Group Activity - how to rejoin

Dear Community,I recently did a run this week with a large group of runners.Strava had auto-grouped me with the other runners when I uploaded my activity into Strava.  However, I accidentally pressed the "Leave Group" for the run activity.Is there a way for me to manually add myself back to this Group Activity without deleting and re-uploading from my Apple Fitness?I did lodge a Strava support request (#3362083) but have yet to receive any constructive feedback. Strava simply advised me to refer to their FAQ page which doesn’t address this issue and this Community Hub page.Many thanks, team! Regards,Ivan   

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M
MagswHub Rookie
asked in Strava Features Chat
Strava statistics: only showing runs

Hi! My Strava statistics on my profile only show the distance I’ve covered this year from running, not other sports (hiking, walking, riding etc). Is there a way to fix this? Thank you! 

902
M
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jstubbingtonHub Rookie
asked in Strava Features Chat
Garmin golf not uploading to Strava

I’ve recorded my first golf activity on my Garmin Forerunner tonight & I can see the activity in Garmin Connect, however it hasn’t uploaded to Strava. Any help or advice much appreciated

2592
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tomskHub Starter
asked in Strava Features Chat
Route planner broken for over a week

The new route is broken for over a week since the launch of the new heatmap. Plotting any point gives an error Tried on Chrome, Edge and on multiple PCs. Tried several different settings including manual mode on/off, heatmaps on/off. 

27117
Bryant
Community Manager
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LymesHub Rookie
asked in Strava Features Chat
route builder not working

Is anybody struggling to build a route today? I have tried across multiple devices and in manual and non-manual mode and the result is the same. I keep getting the error message telling me to make the way points closer even though I am doing this. This is very frustrating as I really need to get this route built ASAP. I have turned off devices, restarted them,  re-logged in et cetera, all the normal things but nothing seems to be making any difference! Any ideas please?

1057
Bryant
Community Manager
R
rmeagherHub Rookie
asked in Strava Features Chat
Cannot Create Routes

The past couple of days I have been unable to create routes in Strava. It’s very strange because I have had no issues in the past. The process of creating a route starts okay, but then as points around 50km, I get the following error message...“Error: Sorry, we couldn’t complete that action. Please try plotting the point again. This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together.”I follow the direction in the error message and it doesn’t help. If I cancel out of the route in progress, and start over again, I get the same error message almost at the beginning of mapping out a route.This is very frustrating! Has anyone else had this issue lately? Have you been able to resolve it? If so, how?

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Bryant
Community Manager
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StretchHub Rookie
asked in Strava Features Chat
Can't create a route!

Once again, a basic capability of Strava that was working fine has decided suddenly to not work at all.Trying to create a route. Select my start point, fine. But when I select another point, no matter how close or far, I get the dreaded "Error: Sorry, we couldn’t complete that action. Please try plotting the point again.This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together." Closer together than 1 km???And yes, tried this in multiple browsers, same story. Even tried importing an existing route and editing it ... same story, the big red banner.Any help/comment/feedback/suggestions appreciated. Just doing my head in.

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ps1Hub Starter
asked in Strava Features Chat
Route creation with multiple points

I want to create a route visiting 270 postcodes I have. Is there a way of not plotting this one-by-one, either in Strava, or a third party option?(No problem splitting route in half if file too large)with thanks

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benster72Hub Rookie
asked in Strava Features Chat
Samsung Galaxy Watch 6 and the Strava app - can the watch buttons be used instead of the screen

I have the Samsung Galaxy Watch 6 and use the Strava app however everyday it frustrates me no end because it requires the screen to be used for most running functions - including a simple start and stop.  Typically I’m sweaty and therefore swiping the screen or pressing the screen buttons will not work.  Can the settings be changed to use the actual buttons of the watch instead?Next, if you are trying to appeal to runners, I’d suggest trying to incorporate more running features… even the ability to use for interval training.And finally, the app is often slow.

621
Jana_S
Superuser
P
pnovacksterHub Rookie
asked in Strava Features Chat
Where are emoji`s on Strava browser version?

Dear Community,All emoji`s from my Strava web version are gone or being replaced for abbreviations after one of last Strava`s updates.It this gonna be fixed?

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Przemek SiczekHub Rookie
asked in Strava Features Chat
Saving activity AFTER loading all media

I have a question - why there is no option to load all photos and videos beforehand when I save a workout from my Garmin? For me, the workout first appears, then I add videos and photos. And in the meantime, up to 50 people give kudos, for an empty workout without photos!It should rather be that I have to load all media first, and save the workout and publish it on the feed at the end, when everything is ready.Please do this, because otherwise people watch empty workout records sometimes for 10 minutes because I have a lot of videos from the camera, and I care about a good presentation of the activity. 🚴🌟

271
Jan_Mantau
Superuser

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