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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,459 Topics
  • 5,919 Replies
1459 Topics
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BretzkyHub Rookie
asked in Strava Features Chat
Hide an activity from one person

Probably been brought up before but i'd like to hide individual activities from a single follower.  Right now the options are "everyone, followers, no one".For example if someone's boss follows them and they are spending the winter in Spain rather than home in the UK 😉 😉 

515
B
3 months ago
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NbwilliHub Rookie
asked in Strava Features Chat
Average Power

How is average power calculated for a bike ride if you don’t have a power meter?  Thank you.

54
N
3 months ago
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chialynnHub Rookie
asked in Strava Features Chat
Photos no longer display on map—possible to adjust settings?

I've noticed that the photos I upload to Strava no longer display on the maps of my activities. I believe this may be related to the privacy controls described in this help article (https://support.strava.com/hc/en-us/articles/360025920332-Strava-s-Privacy-Controls-FAQ). However, the article doesn't describe how "near" to a hidden portion of the activity photos must be to be hidden, and the behavior doesn't seem consistent. For example, I have activities from earlier this year with photos taken within a few blocks of a hidden portion that are displayed, and more recent activities with photos taken several miles from the hidden portion that aren't displayed. The images on the map are one of my favorite features—it gives me a very quick, easy way to "relive" certain portions of a run. While I understand and appreciate the privacy issues, would it at least be possible to adjust the settings on my end, so that I could control what images I see on the map? Thanks for considering this!

4413
C
3 months ago
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Ilovestrava123Hub Starter
asked in Strava Features Chat
How do I fix an issue on Strava where my workout path history doesn't show up?

I'm connecting with Strava through the zepp app. But I'm experiencing a lot of inconvenience because my workout route record is visible on the zepp app but not on Strava. What should I do in this case?

161
I
3 months ago
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BummiHub Starter
asked in Strava Features Chat
Current pace not showing

Hey, I have a problem with the pacing system. Before Strava showed me the pace per each kilometer and now it seems to be the average pace from my run which isn’t optimal for interval training. I have a Strava subscription, which I think should make it able so I can see the pace per kilometer.  anyone have any ideas on what I could do to fix it? 

621
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3 months ago
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CCuyxHub Starter
asked in Strava Features Chat
graphs in activities

Since a few months the graphs in the activities show 2 metrics, of which always the altitude profile which is hiding the underlying metric, like speed, heart beat, power etc... how can I go back to graphs with only 1 metric, without the altitude profile?

01
C
3 months ago
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KrystleHub Starter
asked in Strava Features Chat
Dashboard/Post Filter/Control

A couple of feature requests:- Would love to be able to filter my activity feed to only show certain types of activities. Like maybe I'm interested in people's runs but I don't really care to see their daily walk/bike commutes?- Same on the post side: if I could automatically post certain types but keep others private (unless I decide to post later.)- The dream would be if I could choose to mute certain types of activities from particular people. Like maybe I like seeing when my dad takes a walk every few days. But that friend whose watch auto-posts their every step? No so much. But maybe I don't want to mute that person because I do actually want to see their runs. Just not their 30-second walk to the corner store.Thanks! 😄K p.s. I'm in Canada, not Indonesia. Not sure what's with my location. haha

111
K
3 months ago
RMSouthAfrica
Superuser
RMSouthAfricaSuperuser
asked in Strava Features Chat
Leave group

Can we add an option to leave groups you no longer wish to belong to. 

4010
RMSouthAfrica
Superuser
3 months ago
J
James-KeoghHub Starter
asked in Strava Features Chat
How to fix incorrect PBs associated with deleted activities

So I’ve been recording a bunch of Strava activities on my mobile as well as Garmin watch. I’ve realised the phone GPS is largely inaccurate at times, adding multiple additional miles on my runs, really exaggerating my PBs for all distances. I’ve now deleted the runs recorded on my phone but it hasn’t automatically updated the original runs from the watch to show PBs. I’m worried this ghost data will affect my future runs. I really don’t want to have to create a new account. Any advice is great. 

21
J
3 months ago
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tonjewilliamsHub Starter
asked in Strava Features Chat
Error when trying to upload a file

I have tried two different accepted formats and get the following error message after briefly flashing the screen I would fill in the info:"Time information is missing from file. More information"When I click "more information" I get "Oops " the page doesn't live here and directed to general Strava online help.Tonje

32
T
3 months ago
Rodrigo-Gael
Rodrigo-GaelHub Starter
asked in Strava Features Chat
Cidade aparece outra no perfil / City appears differently on the profile

A minha cidade onde pratico desporto, está aparecendo como (Monte Branco), quando na verdade é (Canidelo - Vila Nova de Gaia - Portugal). Como faço para retificar este erro? ObrigadoRodrigoTRANSLATION:  My city, where I practice sports, appears as (Monte Branco), when in fact it is (Canidelo - Vila Nova de Gaia - Portugal). How do I rectify this error? ThanksRodrigo

01
Rodrigo-Gael
3 months ago
S
SysCCHub Starter
asked in Strava Features Chat
(RESOLVED) Unable to create Club Event / Strava routes will not upload to New Club Event

Hi. Why will Club Events now not save if I include a Strava route?  If I don't include the route, the event will save and the club members are notified by e-mail. I have been creating routes and including them in Club Events in Strava for the last 4 months without any problem. What's changed?

2817
S
3 months ago
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appsleafHub Starter
asked in Strava Features Chat
Request to add a shoe brand.

Hello.The brand of shoes I'm using isn't listed, so I request to add it.The brand is called 'World Run' and the site is http://www.worldrun.net/ I hope it will be added as soon as possible.I look forward to hearing from you.

21
A
4 months ago
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alexantoHub Starter
asked in Strava Features Chat
Most activities are missing from personal heatmap

Hi all!I recently resubscribed to Strava and I noticed that almost all of my activities are left out from heatmaps. I have chosen: All time All sports Include private activities So I think all of them should be on the heatmap, but almost none of them are included, even some quite recent activities are missing

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A
4 months ago
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BabsHub Rookie
asked in Strava Features Chat
need help cropping a run

I would actually like to know how to remove an inaccurately recorded part from my route. My Fitbit is linked to my Strava app, but while my Fitbit knows I've stopped, Strava kept recording my drive home after my run.  AKA, I ran 8 miles, not 20. 🙄

64
B
4 months ago
9
99tollapHub Rookie
asked in Strava Features Chat
Climb categorisation filter still not back

Dear Strava, I would again like to request that you add the climb categorisation filter back to the segment explorer/maps interface. The new interace is really awful for discovering climbs, and I am at the point of now using other software to plan my routes. Please change it so we can select category, 4, 3, 2, 1 and HC segments, because it is absolutely vital for route planning for many people, particularly for those living in/visiting mountainous areas. I really cannot understand why you would remove such a basic and useful filter for segments. Thank you.

02
9
4 months ago
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greenbeanluvrHub Starter
asked in Strava Features Chat
inaccurate times in "this week" highlight on my profile

I recorded 2 rock climbing sessions last week: one for 1h 21m and one for 1h 27m, however when I look under "Rock Climb" in the "This week" section of my profile, it says I only did 56m of rock climbing. I have a similar problem with the week before.  I'm wondering if this has to do with the fact that I just got a new Garmin watch and started recording these activities as a "workout" on the watch and and then switching them to "rock climb" once they have uploaded to Strava. 

11
G
4 months ago
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noelshanHub Starter
asked in Strava Features Chat
Change summary information dispayed

Hi, can I change the default summary information that is displayed after I complete a cycle. For example right now 'Distance', Elevation Gain' and 'Time' or 'Achievements' are shown on the summary at the top. Can I say replace 'Time' / 'Achievements' with 'Average' Speed'?                      Thanks, Noel Shannon

61
N
4 months ago
Simon_DP
Simon_DPHub Rookie
asked in Strava Features Chat
Tennis: Sharing Instagram Stories

I noticed that it is not possible to share Tennis activities on the Instagram stories via the Strava app. Could you add this feature please? Thanks

44
Simon_DP
4 months ago
K
kafka23Hub Starter
asked in Strava Features Chat
How to see distance the past 5 years

Is there any way I can see the distance of my runnings for the past 5 years?

872
K
4 months ago
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TacTonkoHub Starter
asked in Strava Features Chat
Active Challenges sorted by days until challenge starts

It's not a big thing, rather small quality of user experience change - I think it would be more natural if the challenges starting the soonest are the ones at the top, not the other way around. This refers to the mobile app.  

01
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4 months ago
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ugljaninHub Rookie
asked in Strava Features Chat
My routes are not visible in iPhone app

I used 'Draw your own route' with iPhone app and was able to finish it. Once I saved it it is no longer there. Now when I click on Maps -> Routes to check routes for my city, I see only 3 old ones. I don't see the ones I created. On the other hand, once I logged in your website, I am able to see all routes I created.

2510
U
4 months ago
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marm8Hub Rookie
asked in Strava Features Chat
How do I see my routes full screen?

I created a route. I saved it. Now I can see it in "my routes". But the routes it's inside a small box, between community pictures on top, elevation profile on bottom and routes attributes on the left.There is no way of clicking the routes and enlarge it. Also I cannot see the surface type, walk the route, see the pictures on the spots etc. I go back to "maps". I check no filters are active. I wait  some time (like some minutes). Things start to appear (not always, but that's another story), bubbles with photo, public routes etc. everything except my route.Why I cannot see my routes on the map? Why I can't enlarge the map in my routes? 

21
M
4 months ago
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mike11Hub Climber
posted in Strava Features Chat
How Do I Hide Other People's Routes

On the mobile app (iPhone, everything up-to-date), if I press the Maps button at the bottom of the screen, I'm presented with a list of other people's routes that I cannot hide. It takes up valuable screen real estate, cannot be hidden, and is easy to accidentally click on.I don't want to see any routes created by anyone else, ever. Stop forcing other people's garbage routes down my throat. I don't care about someone else's personal running route, dog walking route, etc. I'm not going to set a time or compete against anyone on it, ever. All I want to do on the map is look at the map and maybe overlay my heat map data. That's it. 

2715
M
4 months ago
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Nick5Hub Starter
asked in Strava Features Chat
Map feature disappeared

Hi I cannot see any of my latest maps on strava iPhone app. It is fully updated but still not working 

122
N
4 months ago

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