Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Profile tab missing

Hello, so whenever I end my workout of my garmin it will sync automatic to strava without any issue but everytime I check “you” menu at strava, the profile tab is missing. The solution that I already did is logout and then login again then profile ta...


Ifit error

Hello, the sessions of sports shared via Ifit are wrong, for a week the difference in altitude is no longer taken into account by Strava, example, my last two sessions I did 600 meters and 600 meters of elevation gain and my two sessions on Strava di...

ElPibe by Shkhara
  • 32 replies
  • 25 kudos

Resolved! Huawei Health to Strava

I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity...

NunoEu by Mt. Kenya
  • 34 replies
  • 23 kudos

Resolved! Strava heart rate tracking - Samsung

Hi all, I have a Samsung S21 Ultra and a Samsung Glaaxy Watch 5 Pro. I'm trying to understand when Strava should be capturing my heart rate info when tracking a run.Tracking via Galaxy Watch 5 Pro ️ : when I trigger my excercise recording via the Str...

Resolved! Apple Watch power data not syncing to Strava

I have used Stryd and COROS power in the past. Strava parses that information and includes the data on the iOS app (but not on the web app). The new Apple Watch OS now provides running power data. This information does now show up anywhere on Strava,...

cutty by Shkhara
  • 7 replies
  • 8 kudos

Resolved! Moving Time Incorrect

good evening StravaSince the beginning of November my moving time on each activity has been drastically wrong. the last two runs I have completed have been about 1hr 10mins but Strava thinks I completed them in about 35mins which is ridiculous. And Y...

GYHUDS by Mt. Kenya
  • 6 replies
  • 3 kudos

Resolved! Sports incorrects

Je ne reçois pas toujours mes notifications de sport et je ne les trouve pas toujours dans le menu je recherche et je recherche je ne trouve jamais je ne comprends pas comment faire TRANSLATION: I don't always receive my sports notifications and I ca...

Resolved! GPS lock with Wear OS3

I reecently had to reset my Fossil Watch Gen 5 and then discovered that Stava is no longer available in the App store for Wear OS 2.Forced into buying a new watch.. Fossil Gen 6, with Wear OS 3 I am having trouble with Strava unable to get a GPS lock...

ScottM by Mt. Kenya
  • 2 replies
  • 0 kudos

Resolved! Strava doesn’t synch with Samsung Health

I have a Samsung S22 phone and now I bought a Galaxy Watch 6. I was using a Garmin watch to synch my running to Strava and no issues. So I followed the steps to connect Samsung Health to Strava: logged in Samsung Health and went to settings and added...

Neuza by Mt. Kenya
  • 1 replies
  • 0 kudos

Community Hub Quick Help

How to Use Labels

Welcome to Devices and Connections! Use the labels below to explore discussions based on your area of interest.

To learn more about how to use labels, check out our article here

Strava Support & Bug Reports

Need to contact our Support Team directly? Find out how to open a ticket with us here

Want to report a bug you've discovered? Please be sure to add the label "Bug Report" to your discussion post

Top Kudoed Authors