Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! (RESOLVED) 3rd party apps (mi fitness, zepp, fitbit, igsport, xoss, etc) not connecting to Strava

UPDATE FROM STRAVA: Hello! Thanks to everyone who posted here and apologies if you are still having difficulty getting your App/device to authorize the connection to Strava. The issues have largely been resolved, however we are aware that some of our...

fendra by Mt. Kenya
  • 13085 Views
  • 115 replies
  • 144 kudos

Resolved! Edge 830 can't connect to strava routes

Hi I have a problem,I cannot connect to strava routes. I have tried many times unfortunately without success. Deleting the app / changing wifi / factory reset does nothing. When I try to log in via facebook I get a message that the security of my acc...

Resolved! Syncing error Stryd

Although most third party issues look to have been solved. I still have issues with stryd and syncing to Strava. I reached out to Stryd, they’ve indicated that the issue still lies at Strava. 

JapperH by Mt. Kenya
  • 135 Views
  • 2 replies
  • 1 kudos

Resolved! Run does not link to strava

Hello everyonetoday after finishing my outdoor rin on apple watch, I foget to press DONE so the workout does not link to strava. I need it to link to strava as we are in a race. Please give a solution for that. Thanks  

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Huong by Mt. Kenya
  • 99 Views
  • 1 replies
  • 1 kudos

Resolved! Strava heart rate data problem

Okay so ive had a problem for a long time with my heart rate data not showing on my posts altough everything is connected proprerly. And even on my garmin connect data is shown but on strava its not and ive checked my privacy setting and everything s...

Resolved! Zwift ride video clip upload

Hi,Has anyone had issues as regards playback of Zwift ride video clips on Strava? Video clips are meant to be 15 seconds long but mine gets to around 3 seconds and just repeats in a loop Thanks

Gbrown by Mt. Kenya
  • 800 Views
  • 3 replies
  • 0 kudos

Resolved! Saved activity not showing

Hi I am new here so maybe this is a repeated query. I just finished a ride and saved the data on the app. It even shows in the notification bar of the app that you can see the analytics by clicking. However, when I click that, it opens an earlier rid...

Sujeet by Mt. Kenya
  • 98 Views
  • 1 replies
  • 0 kudos

Resolved! No GPS and speed data in Multisport Workout

My Apple Watch multi sport workout doesn’t contain any GPS, distance and speed data when imported to Strava. Even changing the workout type to Ride (it’s just workout initially), this data doesn’t come up. While multi sport support was always bad, my...

krisb by Shkhara
  • 1000 Views
  • 6 replies
  • 5 kudos

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