Ask & Troubleshoot

When I go to my profile to set my “Default Sport” under “Display Preferences” it only gives me 2 choices Running or Cycling. I like to Hike as well as walk but these are not options. Seems a bit absurd to me…Am I missing something? If forces me to go into each work out after complete and change to walking.

I pay for Gympass where I get 6 monthly strava promo codes. I’ve activated but never use it. I want to gift to a friend who uses the **bleep** out of strava lol so think he will benefit. Can I do this please. Just seems a waste of

Hi everyone,unfortunately Strava has ended the support for older smart watches with Wear OS 2.xx.(Older? Hm... almost all smart watches except the new Samsung watches 😖)I am using a Mobvoi Ticwatch Pro 3 GPS with wearOs 2.38 but the strava has still worked fine.But I had to reset my watch because of a new cell phone.Now I want to re-install also the strava app on my watch but I can't get the old strava app in the play store and I don't know any other source where I can download the installation-file.I am very disappointed. I bought the chargeable membership because of the good usability, but now I can't use it anymore.I don't need any support from strava for the app, but I want to use the old app like I did in the past two years.Dear Community:Can anyone please send me the .apk or can tell me how to install the old strava app on my ticwatch again?Thanks a lot and best regardsDirk

Hi, I'm trying to update an activity using the endpoint updateActivityById with a PUT request in Python. However, I'm consistently getting a "Resource Not Found" error. Here's my code: def update_acti(idd): activity_write_read_all_token = *** url = f'https://www.strava.com/api/v3/activities/{idd}' header = { 'Content-Type': 'application/json', 'Authorization': 'Bearer ' + activity_write_read_all_token } data = { 'gear_id' : user['shoes'] #shoes identifier, string } r = requests.put(url, headers = header, json = data).json() return r response = update_acti(***) I get an error 404 : Ressource Not Found.I first checked that the activity existed with getActivityById and it does. The user['shoes'] returns the correct gear id as a string. Even with this line commented I still get the error.Then I supposed the error came

Idea: Add the year to the date headings on the Training Log, so instead of "JUL 17 - 23" it says "JUL 17 - 23, 2023". Currently, the only way to know what year you're looking at on mobile is to click into an activity and then go back.  

Hi,I'm trying to make an script on python to upload all my old activities.Created the app on the portal, and got client_id and client secret.  import os import requests import urllib3 urllib3.disable_warnings(urllib3.exceptions.InsecureRequestWarning) CLIENT_ID = "my_client_id" CLIENT_SECRET = "my_secret" REFRESH_TOKEN = "my_refresh" def get_access_token(): auth_url = "https://www.strava.com/oauth/token" payload = { 'client_id': CLIENT_ID, 'client_secret': CLIENT_SECRET, 'refresh_token': REFRESH_TOKEN, 'grant_type': "refresh_token", 'scope': 'activity:write', 'f': 'json' } print("Requesting Token... ") res = requests.post(auth_url, data=payload, verify=False) try: res.raise_for_status() access_token = res.json()['access_token'] print("Access Token = {} ".format(access_token)) return access_token except requests.e

I've noticed that activities returned by the Get Activities endpoint have short laps removed. This also appears when viewing the activity on Strava itself, suggesting Strava may be applying some sort of processing.For context, I keep autolap (1mi) on my watch when running on a track. If autolap beeps before I cross the line, I hit the lap button again as I cross the line, then add the two times for the full mile time. My app (workoutsplitz.com) implements the same logic, and Strava's removal of these short laps is causing inaccuracies as a result. I've attached two screenshots, one from Strava and the other from Garmin, showing the differences.Strava:Garmin:Furthermore, the "reconciliation" laps are at the same pace as the prior lap, and a

Boa tarde , Como posso buscar todos os atletas de um determinado clube pelo get disponibilizado não traz todas as informações estou usando assim https://www.strava.com/api/v3/clubs/962795/members?page=1&per_page=200&access_token=e9166a9e5c00f4634l2685920g69db80f2bc77ba A comunidade de tem 71 membros porem esta aparecendo apenas 44   TRANSLATION:  Good afternoon, How can I search for all the athletes of a particular club so that they can be made available and do not map all the information they are using as we

Hello!Since a while ago, as indicated from support, Strava allows to show the steps taken in walking or hiking activities https://support.strava.com/hc/es-es/articles/13772272971533-Pasos-en-Strava.This is limited only to some devices, but it could be extended if it would be allowed to obtain the steps data from the TCX file generated by many devices.As you can see in this image https://i.imgur.com/WuLPip9.png, the steps data are contained in the <Steps> tag, inside the Extensions.LX and <Lap> structure.As Strava already displays the calorie data, it will not be too complicated to access the step data in the TCX file to display it.If this is supported, it would extend the compatibility of the step count with more devices.

Hello Strava Community, I’m reaching out to express my concerns regarding some of the recent changes to Strava’s map features, particularly focusing on the Global Heatmap color update that occurred a few days ago. The recent update changed the color of the Global Heatmap from its familiar blueto a purplish hue. This new color blends too closely with the red of the Personal Heatmap, making it difficult to differentiate between the two, especially in Satellite View. This seemingly minor change significantly impacts our ability to read the maps accurately and make informed decisions about our routes. New Purple:     Old Blue:     I understand that this might seem like a small adjustment, but it repre

Hi guys it's great to be here. I started walking Sunday . It recorded my whole walk . I wasn't a paid member then . Then the day after it recorded 3min of an 36 min walk , and the same today . It's also not  showing beginning and end , Evan though I have changed in settings. Also today it recorded 3min again . Then on another map the whole walk. Iv paid for the monthly subscription, I'm sure last year it was free and you could record the whole activity. Help please 🥺

Since early March importing a swim from a tcx file gives errors. The time and heart rate come through, but not the distance (says it is 0m). It does seem to have it under the individual laps. I cannot see how to edit it, and if I create a manual entry instead, all the lap data is lost. Is this a known error? How can I fix it?

I was a bit too fast re-activating my subscription. It's now linked to my old account (the one I'm logged on with here). I need to move it to my active account. How can I do this?

Is the "Get Activity Streams (getActivityStreams)" failing when the activity is too long? Anyway to limit the number of coordinates you are returning? Thank you 

The weekly heatmap doesn't seem very useful. Because the heat scale is global, areas with a lot of cyclists just show almost every road as red, and areas without a lot of cyclists just show everything as blue. It's OK, though not great, in high-usage areas but, in lower-usage areas, the heatmap just looks like an ordinary road map, except that a few very minor roads are coloured "barely anyone cycles here" rather than "only a few people cycle here". To be useful, I think there needs to be a way of adjusting the heat scaling, so that one can set the most popular roads in a given area to show up red, even if they're not very popular on the global scale. There could even be an option in the user interface to automatically scale the heat so that the most popular road displayed at the moment is red, regardless of how popular it actually is.

My all time PR is not showing up on the leaderboard. Everything in my settings is turned on for everyone to see.  

i click on the segment, and it gives me the all-time top 10 leader board, but is there a way to compare to my top 10 best efforts?i cant even remember when the last time i did this route, or i would go back and select a previous date to compare this PRthanks

I record my run using strava on my phone, not using watch. During run (after 1km), the pace is "9 30". After I finished the run, the pace split in the activity log is "9 15". How can i fix this?

Hello,  I am new to Strava and trying to figure out if the premium version is worth it. I have previously used Nike Run Club. A couple of questions I need help with.. 1. can you view the heart rate zones on your Apple Watch whilst you are running? I know you can see the data after. Is it possible to see the time spent in each zone on Strava Apple Watch? 2. can you only see current pace if you have the premium version?

I am a Trails Coordinator in my city. I would like to create a contest for people to ride/run/walk a certain segment of trail. Each lap they do can count as a point, and perhaps the fastest time can count as some amount of bonus points. Each point is equivalent to an entry into a drawing, with the grand prize and a few secondary prizes being awarded at the end of the month. I want to do this for each month, rotating through some of our trails that don't see as much attention in order to help motivate folks to use them. If you completed the contest each month, you're eligible for a big end-of-year prize.In order to accomplish this, I need athletes to opt-in somehow (so only people aware of the contest are eligible for prizes), and I need to be able to see all of the opted-in athletes that completed the task, how many times they completed the task, and who did it fastest.It seems like the type of thing a "Challenge" might be able to achieve, but there's no avenue for me

I want to know, how many person can do the strava’s challenge ?

Hi, I'm running a movement challenge event to run, ride, row, swim around Australia. Is it possible to set up a challenge to facilitate this with a big group to collectively map/track our distance

I created a group challenge to raise money for charity with my colleagues. The challenge has ended and I need to extend it because we haven’t quite hit the distance target. How do I do this?

Good afternoon; I am a Strava Subscriber; And I created a segment on the streets of my neighborhood that is a drawing of a Christmas Tree, and last year, we held an event together with my runner friends, for a solidarity training to collect boxes of chocolates to make up Christmas baskets. for needy families in my neighborhood, and each runner athlete donated one or more boxes of candy; It was a success, we collected more than 100 boxes; and this year we will repeat it, so I was wondering if there is the possibility of all the athletes who participate going full circle in the follow-up; publish on Strava (whether the athlete is a subscriber or not);

I am about to celebrate 60 YO, and want to create a challenge for myself (1963km in 60 days) is it possible to create such a challenge on Strava where the app counts my km within the time frame?  Thank you all