General Chat

It would be great to have the option to display time instead of or with distance on club leaderboards. Reason for this is many of my friends ride MTBs and ride gravel. They will never get the miles a person on a road bike will.Thanks.

Many of our data collecting workout apps and devices upload to Strava and sometimes those create duplicate workouts. For example, riding on Zwift while using my WAHOO Elmnt produces two rides that have different data analytics and Strava thinks and posts as if I rode twice. I would like to be able to flag one as a duplicate (e.g. the WAHOO data) and not see it one my feed OR count in the fitness data or distance calculations. But right now all I can do is delete it. It would be nice to save it and still see the analytics, or allow it to report to specific platforms (eg Apple Health or a coach) 

Dear Strava Support Team/ Everyone please help me I recently noticed that my Strava subscription was renewed for 1 year last February 17 , but I accidentally subscribed and did not intend to make this purchase. Unfortunately, I am currently facing financial constraints and need these funds to cover my school fees. As a student, every bit helps, and I would truly appreciate your support in processing a refund. I understand that Strava’s refund policy may have certain guidelines, but I kindly request an exception in this case. Please let me know if you need any additional details from my side. Thank you for your time and understanding. I truly appreciate your help and look forward to your response

As you know, we already have the option to see the segments on the map. I would love to be able to see the routes as well, especially our own created routes.   This would help with planning new routes and discovering new roads to cover more ground on our Heat Maps.

Under components on individual bikes, it would be beneficial to track when batteries are replaced in sensors, shifters, etc. Even if you had a few "Misc" on the components that could be used for battery tracking.

Hi, I would like to be able to customize the display on the Apple Watch.For example, while tracking a bike ride, I would like to see the elevation gain or loss. 

I would like to see Strava implement an option to take power(watts) direct from power meters used by cyclist instead of only allowing Strava algorithms to calculate power, from my perspective there are to many unforeseen variables like wind, group riding(drafting) etc, which leads to false data. If given the option to select actual power data from power meters it would give better representation and training info in the overall scope if utilizing Strava training data

When you upload a swim to Strava, you have one option to tag it. As a commute. I never had a swim that could count as a commute so it would be nice to tag is as something usefull. Like a race or a training for example. The same goes for any other activity like a power workout or something like that.

Hi, I’ve submitted my first cancellation and refund ticket immediately after I was charged . The ticket went straight to “solved” status without any follow up. After a couple of days I submitted another ticket explaining that my first one is marked as solved but i didn’t get any response. Second ticket is still in status “open”. About a week has passed and I still haven’t gotten any response. I understand your support team is handling a high number of requests, but would greatly appreciate if someone could look into it.

I was charged twice yesterday for my annual subscription.  Opened a ticket and no response.  A little help here please?

I click the verification email in the mailbox which came from strava,it asked me to re-login the strava ,and then still asked me to resend verification email .It's to be infinite loop.I don’t know how to verify my email address now .And when I looking for the support from agent ,the strava reminded me to verify my email address first !!!  But my issue is I CAN NOT VERIFY MY EMAIL ADDRESS ,MAN .

Hello. I canceled my strava 1 year subscription. And i saw on the app that i could get a refund for the months i haven't used the app. Please procede in refunding the remaining amount of money for the months i haven't used the application. Thank you, Kind regards 

Didn't see this before, but it seems something changed for rowing stats. It says that I did nothing this year. Thought there was information about my indoor rowing. I do see the individual rowing sessions, but the summary of the total for this year says 0.

Hi,I am writing today to propose that Strava add new benchmark distances to their running Best Efforts;100k 50 mile 100 mileUltramarathons are much more common now than they once were, and I ran my first 100K race last week, and I hope to showcase my 100K time under my Best Efforts.Also, my friends have run 100K and 100 mile races and I hope to see what their best times are from their profile. Existing Best Efforts & PR on activity for running: Proposed Best Efforts & PR on activity for running: 

I import all of my activies from my Garmin watch but track all of my gear in Strava. My garmin does not accurately measure the distance of treadmill activies. In Garmin, I can just go update the activity’s distance, however since that activity has already been sent to Strava I can’t update the activity’s distance there. It’s really important to me to accurately know how many miles I’ve put in a pair of shoes, so I end up having to create a manual activity for the distance missed. This is a pretty workable workaround, however this makes my total activity count for the year inaccurately high because each treadmill workout is double counted. Although I’m sure I’m firing this idea into enhancement request oblivion, please please please just allow editing of distance on treadmill activities. PLEASE!

Consider adding an End Of Life value for the components on the gear page. Like many users, I track all of my components for each bike. It would be beneficial to be able to add an EOL value for a component. For example, I'd like to get a strava  message when my tire life reaches 3000 miles, as an example. Sometimes, especially during the summer months, I ride almost daily and the miles accrue very quickly such that an EOL message would cause me to pause and check the wear on a component.

Other apps like Garmin and Komoot allow users to group rides into collections. I would like my European tour rides to be prominently displayed on my profile rather than having to dig them up, for example.

Why is it that by selecting E-mountain biking as a sport I have no alternative in the app I can only choose commuting and cannot choose training or racing? Thank you

Hi folkscan someone explain what the “shadowed graphs” are behind the heart line on the heart rate workout charts?thanks!!

Dear Strava Support Team,  I am writing to express my concern and seek for assistance, as the subscription fee was deducted from my GCash account worth P1,500 through Google Play without prior notification. Upon checking on your Terms and Conditions Support page online, it was stated that we are entitled to get a refund as long as the cancellation was done within 48 hours. Luckily, I immediately cancelled the subscription the time I knew I was renewed.  I kindly request your immediate assistance in processing my refund. Your prompt response would be greatly appreciated because this matter is quite urgent as I am in need of the funds for an emergency.

How can I make an activity show in my feed? My recent activity can be searched in my activities and also I'm sure it has been recorded since it shows in the weekly report but in my feed it is not showing.

Strava is getting bigger and bigger,  along with people getting more excited to show every bit of movement they do, like walking the dogs, soccer training, a short swim in the river etc. This is great, however it clogs up my feed. Surely a button can be created that says 'VIEW RUNS ONLY'. This would allow me to concentrate on the things I love...obviously you could have view swims, bile, hike etc. I really think this is a simple request. Thoughts???

my strava did not actknowledge my half marathon as a PR OR EVEN mark as a Pb in that long distance (it was 21.27) can someone fix this for me Strava : francesca satariano February 10th 2025

I've been biking the same trails with my chocolate buddy. All the same trails. Today I got a local legend status and he did not. Why did my smooth mocha friend get overlooked?