Solved

My Strava runs are being auto populated with the Garmin titles whereas before it would just be morning run, evening run etc. does anyone know how to turn this off and go back to the generic titles? 

Sometimes, on longer rides, with many segments, there is a list of hidden efforts.  Sometimes when I have gotten top ten overall they will appear in the hidden efforts but also not in the top results. Sometimes I don’t bother checking this list.  But I always want to know when I get a new top ten overall.  Is this a random result?  Or is there something that can be done to change this?

"An error occurred on the Strava server.Please contact support if the problem persists."can someone help for resolving this problem 

I am on the Strava website trying to view Flybys.  I’ve ensured that my global Flyby privacy setting is set to "Everyone" under Privacy Controls and my activities meet the "Everyone" privacy setting.  I tried deleting my cookies and refresh but that didn’t resolve the problem.  Is this a widespread issue?

Last few weeks I can only give approx 20 kudos to other athletes. When does Strava fix this? Unlimit kudos is absolute 

How can I see if I am on someone’s favorite list?

I went through the “cancel subscription” steps (on the website, don’t have the app) several times in the last few days, but my account just keeps saying:You’re verified for the next year! Your student plan (-50%) is set to automatically renew on November 3, 2025.I already contacted customer “service” a few days back, but no response so far. How can I cancel my subscription?

Probably been brought up before but i'd like to hide individual activities from a single follower.  Right now the options are "everyone, followers, no one".For example if someone's boss follows them and they are spending the winter in Spain rather than home in the UK 😉 😉 

I’m having the same problem as described in this ticket.That ticket was marked as “solved”.Could you elaborate on that solution, please?Thanks,Benoit.

Hello - my swim which is imported from my Garmin Forerunner 645 music is being calculated incorrectly by Strava. The pace is showing as 1.59/100m however the lap analysis shows that no lap exceeds 1.55 (see images below). On my Garmin app the pace is showing as 1.53. Any way to fix this please? Thanks  

Previously, after new segment was created it’s stats was updated within few hours with previous attempts of other athletes. Now I can see only one my attempt from the activity from which the segment was created. Other athletes attempts are added only if they run the segment after creation. Is it a new feature? How can I re-calculate historic data for the segment?

I’ve just downloaded the RunStory app, but it’s not syncing my runs? It’s connected to Strava. My Wattbike ride that didn’t sync to Strava, synced to the RunStory app though. Appreciate any help or advice. Thanks. 

Currently, I have 5 activities stuck on my Apple Ultra watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do. Since I’m prepping for a half marathon I would like to have the data.  

I have two starred segments under My Segments, one of which is clearly not one I starred. I tap the orange star but it stays orange and never gets removed. 

Halo tim Strava,Saya ingin mengajukan permintaan pengembalian dana atas transaksi langganan Strava sebesar Rp609.390 yang terpotong dari akun saya. Pembelian ini terjadi secara tidak disengaja dan tanpa persetujuan saya. Selain itu, dana yang terpotong merupakan uang sekolah saya, sehingga sangat penting bagi saya untuk dapat dikembalikan. Saya mohon kebijaksanaan dari pihak Strava untuk membantu memproses refund atas transaksi ini. Terima kasih atas perhatian dan bantuan Anda. Hormat saya,Ridho A 

i ran in a official half marathon race today 13.1 miles 2.05.15 strava has logged run at 12.70 miles how can i fix this 

Having given kudos and comments on a number of athletes in my running club after yesterday’s Great Scottish Run my comments seem to have been disabled for almost 18 hours. I just get the “something went wrong please try again” error.

Hi all,I just got my Amazfit watch and am trying to link my Strava account to the Zepp app.When I click on where it says “Unlink,” a page loads of search results like I just searched using the URL Zepp/Strava needs to load.Attached is a screenshot.How do I fix this?Please help.Thank you.

Did an indoor pool swim yesterday. Chose the Indoor Swim mode in the Strava app on my Apple Watch and swam ½ a mile. The watch showed the time passing, but never any distance. When the activity was uploaded to Strava, it only uploaded heart rate, no distance, no time. What did I do wrong?

Hi all im in need of some help! I sent this to strava support a week ago but had no reply. I logged out of my account which was associated with an old email that isnt active anymore, meaning i cant change passwords as every time i click "forgot password" the email is sent to this inactive email! Is there any way to regain my account or potentially change the email without actually being logged in? Any help would be great! I dont want to lose all my runs!

Yesterday i was trying Sync my aktivity. But data was lost somewhere in proces. Aplication said me when i have bad connection. But later i discovered when aktivity is nowhere to fond.

Hi Strava Community,I’ve noticed an issue with one of my segments where the Local Legend count doesn’t seem to update correctly. According to the app, the current Local Legend has 1 attempt in the last 90 days, but I have completed the segment 2 times within the same 90-day period.All of my activities are public and visible, and the segment data is correctly recorded. I’ve tried logging out, checking the web version, and even repeating the segment, but the Local Legend status hasn’t changed.Has anyone else experienced similar issues? Are there any known workarounds to fix or refresh Local Legend counts?Thanks in advance for any insights!

I notice if I add an ampersand (&) or sometimes less than/greater than signs (< and >) to the name of my activity when uploading a gpx file via the API, I will get back the error below, even though the same exact gpx file uploads fine with another activity name. I’ve tried escaping and encoding, but can’t make it work.{  ...  error: `Improperly formatted data. <a href="https://support.strava.com/hc/articles/216917967-Uploading-poorly-formatted-GPS-files" 'target="_blank">More Information</a>.`,  status: 'There was an error processing your activity.',  activity_id: null}

Hi, I’ve noticed a strange behavior after upgrading from Apple Watch SE to Apple Watch Ultra 3. When I start a run with the Apple Fitness on my watch, the activity syncs to Strava. In Strava, the source is shown as Apple Health, not Apple Watch Ultra 3. All permissions are enabled: Strava is connected to Health, Strava has full read/write access, and Motion & Fitness permissions are on. I also have the Strava app installed on my watch, but I prefer using the native Workout app for recording. With my previous Apple Watch SE, Strava used to display the source as “Apple Watch SE” (even when I recorded with the native Workout app). After switching to Apple Watch Ultra 3, the exact same workflow only shows “Apple Health” as the source.My question: Is this the expected behavior now (Strava always labels the source as Apple Health if the activity comes via Health)? Or could something be misconfigured, since it used to show “Apple Watch” before? I tried to reinstall Strava on wat

I do runs and trail runs.When I do trail running, I am able to download my activities. But when I do runs (on a track) and I record it on Strava, I am not able to download my activity. And when I want to share it, it’s shared as links not the picture. Also, I noticed that when I record trail runs, my route is orange but it’s black on track runs. How do I fix that?Track RunTrail Run