I submitted a ticket over 3 weeks ago and still haven’t had a response
I’ve started seeing the ‘Plan your weekend ride’ carousel at the top of my feed. Does anyone know how to switch this off? It’s showing me rides that are miles away from my location.
I’ve done 2 runs tonight and on my second one I cannot see any best effort data at all and it’s isn’t showing on app or website. It was a 3.25km run so presumably long enough to get at least some data. I can see the best effort data for everyone else who i ran with and it is showing for my first run of the night but not the second.segment info and pace info all showing fine, just nothing on best efforts… very strange! Help.
Is there any way to limit the live segments notifications to just the starred segments and not the popular ones? As I ride it's just a constant stream of live segment notices that I don't have any interest in, yet to clear the screen means taking a hand off of the handlebars which isn't always practical.
Since a couple of weeks the routes I created do not show up in the android app anymore. When I navigate to Maps, routes, saved routes I constantly get the error message: Strava server does not respond, try again later. Since I see no other reports on this in this community, could it be that I have a "special route" or too many saved routes?
There is a lot of fake KOM and cups these days where athletes forget the bike computer in the car or use an E-bike. these records could be easily detected. I suggest Strava to be more tough on these records by implementing some double checks like heart rate vs. power if someone wants to be in top 10 for a segment the results should be accepted only if there is more metrics than speed available, a power result or heart rate to validate. also it should be easier to reposrt a fake achievement
Be a great feature to create Pull data from Group rides. Could use Fly By data to determine who from the group is on the lead and therefore Pulling, and capture the data for when they are on the front (Power, Speed, HR, etc) and create a summary listing each Pull as well as a total/average for all Pulls.
I wish to have my profile location set as Edinburgh, Scotland, however regardless of what I do in edit profile (app or website) United Kingdom is always added to the end of my location. Any suggestions on how I resolve?
There are tons of data available when using a watch os device that is saved in iOS. One of them is cadence, which is a datapoint all runners want.
I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?
Heya, last week I tried to submit this post, it's marked as spam for some reason. I tried to use the "report" link as suggested but it doesn't seem to have done the trick, so just asking here if a moderator could do their magic please... thanks 🙂👍
I recently move from UK to the US how do I change the country to USA?
I am currently doing my workouts in a properly air-conditioned gym to avoid excessive sweating, which can be harmful to my head since I underwent a hair transplant last week. I must track my workout and other activities as I need to monitor my daily energy and calories burned. However, I am working out in a static location where my GPS location remains the same. Can you suggest a suitable mode for tracking my activities in Strava?
I'm not since when, probably about a week, that my activity feed only displays today activities. The android app and browser appears to have the same issue.
Strava has voice notifications for mileage in some but not all activities. I like to know when I hit each mile when I'm walking and hiking, but that feature is only enabled for running. Can that be changed? In addition, auto pause works well for cycling, but is not available for walking or hiking. Can that also be changed? I note that the Nike app has both of those features.
My wife has been billed for two memberships. Ticket submitted but no response...other than standard, we received it. #3049718 Looks like it's for the past two years. I'm not sure how this could happen and we'd like an answer before it gets charged back....and happens again. Thanks
I have tried to contact support twice during the last months by creating a support issue from the Strava app of my iPhone. I am trying to change my old email address that is registered for Strava that has been deleted for many years. I don´t have the password to change the email to my new address. I expected a reply to my new address but I feel my support issues are simply ignored. Pretty surprised since I´m paying 99nok for the app every month.
Suddenly hiking speed in mph on the main screen has been replaced with steps. Analysis shows pace which is not something hikers care about. Segments show mph but not the entire hike. Can’t imagine why this change after all these years
I'm trying to set an informative picture in the top of Club page. But it's very difficult because for the web version, the page is cut. In the App the picture seems ok as expected.The result should be the same for App and Web.I suggest to uniform the picture results between App ad web WEB:APP:
Is there a way of flagging an illegal segment, e.g.Clearly states cycling forbidden,without actually riding the segment yourself illegally? I know a few illegal and dangerous to Walker segments that should be flagged but I seem to only be able to flag ones I've ridden
I've noticed when I check profiles of friends on Strava that I can see on their Profile the amount of kms they have ran this year (e.g. 2024). However when I do the same for my own profile this doesn't appear. I can switch between week, month, year on my profile but even when I set it to year only the stats show per month but no total amount of kms is shown. Can this please be added.
Hello, I would like to know what is the instance from Strava and from the community in general regarding KOMs being conquered using e-Bikes for pacing/drafting.So here is the detailed situation. Someone got the KOM in a 5 minute MTB segment while being paced / drafting an e-Bike. Should he keep his KOM?ps: the KOM ranking in question is the regular one, not the e-Bike specific ranking.
My last 2 walks are not showing the calories burned, yet prior to those that has always shown on my activity feed. I’m not using a different device so I’m confused as to what’s happening? My other activities: indoor and outside cycling are showing calories. Has anyone else experienced the same and if so how did you rectify it? TIA
Looking to sign up for the Montreal half marathon September 22, 2024 but it is full! If you are looking to transfer please let me know.
Could someone please explain to me how Strava can create a new profile from Facebook when I already have one? Years ago when I created my Strava account I logged in via Facebook and have a profile which I have been using successfully for several years. On Sunday evening, I wanted to explore the possibility of subscribing to Strava and disconnected that profile from Facebook in order to create a more secure login via email. No password reset was sent to me so I then logged back into Strava via Facebook and was shocked to find that I now have a new athlete profile attached to my email but with no activities logged. I can still see my original profile as I know my original athlete number and have manually typed it into the web address bar. My Garmin is also still uploading my activities to my original profile but I cannot log into it. How can this happen as Strava insists that an account can only have one email address? I have been trying to conta
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