Solved

I am using a polar pacer watch to track my runs. Then I sync it with Strava. surprisingly the data does not match btw polar and Strava. If synching I am assuming that the data from polar is basically just pushed to Strava - so basically a copy paste of the data from polar. But this is not the case and the Strava data shows different pace per km which is really weird. i don’t have my mobile with me during the run - only my polar watch. So I wonder what is happening there on Strava? see some pictures.  can someone help understand?

So after following 70 people by accident back to back strava won't let me follow anyone anymore everytime I tap follow it says an error encounterd with the strava servers. And the weird thing it i only had a total of 123 following people. Can you please respond and tell me how to fix this it's been going on for nearly 2 days were I corn follow and one please and thank you.

Hi! My polar flow app doesnt sync with my strava. I don't know what happen because everything was okay last week.I see polar flow connection at the Strava website (my apps) but I can't see anything in my Strava app at my devices. Can you help what happened and why? Can you help me with solution? I've uninstalled Strava, installed it again, restarted my phone and refreshed Strava. Still not syncing. 

How can I connect my huawei band 10 to strava keeps saying error like this.  

Hi,  I have the free version of the app.  I prefer to see my average (AVG) speed when I walk/run/faint.  Until today, as shown above,  the app would display my "AVG SPEED" (just above 3.6) while I walked.  I try to maintain this speed.  Today, as shown above, the app displays my live SPEED as I walked (above 3.6..no more AVG SPEED). Does anyone know how I can get the AVG SPEED to be constantly displayed instead of my live SPEED?  Thank you 

I’m building a personal comment automation tool using the Strava API.The app is for personal use only, designed to automatically post my own annual mileage data as a comment on my activities. I have confirmed that my access token includes “ [scope] => read,activity:write,activity:read_all,profile:write,profile:read_all,read_all”, and I am attempting to post a short comment to my own activity using the endpoint:`POST /api/v3/activities/{activity_id}/comments` However, I consistently receive a `401 Authorization Error`, and the response does not include any explanation or error details. Could anyone confirm whether comment posting via API is allowed for my app, or if there are any restrictions I should be aware of?

When I click “Edit Activity”, change the activity type, and then click “Update Activity”, and then click “Edit Activity” afterwards, the activity tag disappears. This has become quite annoying since I regularly will edit an activity more than once, especially one that I would give the “Workout” activity tag.

For the past few weeks Strava has randomly been categorising some of my bike rides as Mountainbike Rides.  Each time I have to answer comments from friends and have to go in and change the category.  I asked Strava how to stop this and they couldn’t/wouldn’t help.  Anyone know how to stop it happening?

Hello, hoping to find support.I’m a premium subscriber, I have set my FTP, age, weight, … in my profile. All data is being open and shared according to the settings. I mainly do indoor cycling with Power (Wahoo Kickr Bike Shift) intervals. When opening my ‘Best Efforts’ on my Strava mobile app, it mentions ‘Only you can see your power data’. While the setting is actually set to publicly available. Additionally, I don’t see the new Power Skills graph in my progess tab. Is it related to the mention of the visibility of my power data? 

Hello everyone,I'm new to the forum, I'm 27 years old, and after years of inconsistent training I've started training seriously again.I am also new to the Strava universe, and I am here to ask for your help regarding the Apple Watch app.I installed the app on both iPhone and Watch, but when I launch the app from the latter, the message "From your phone, sign in or sign upusing the Strava app." but nothing appears in the iPhone and the screen remains frozen.I followed the installation procedure I found on the forum, activating all permissions and syncing the Watch from the iPhone, however, it seems that it is not recognized.I thank you in advance for you help! 🙂

Kesalahan 403: Melebihi batas atlet yang terhubungAplikasi ini telah melebihi batas atlet yang terhubung. Jika Anda adalah pengembang aplikasi ini, silakan hubungi dukungan pengembang Strava untuk tahu cara meningkatkan kuota

The search function in “My Activities” is worthless. I put in a town/city name and it returns lots of rides that don’t have that town/city name in the title or the ride even when through that town, and more often than not doesn’t find rides that DO have that town/city name in them.   

I am a subscriber..I have been on Strava many years doing many activities every single day and yet I have never received an achievement 500 or 1000th badge ... I must be way past these now .. a friend who's only on a few months has got their 1000th achievement badge they do not subscribe ,... Is there a reason I haven't received badges or is it a random thing ?

Is it possible to revert to the previous sharing layout? The new one is too disproportionate, at least an option to choose the font size would be useful. I've been taking screenshots instead of using the share option. NEW LAYOUT OLD LAYOUT 

There’s some useful data that Apple Health now supports, but that Strava doesn’t upload: Heart ratePowerCadenceGPS route/mapIs there a feature request open to get these fields added to the Apple Health upload from Strava rides?Also, is the opposite planned? To import the power & cadence from my Apple Watch cycling workouts (now that watchOS 10 supports power & cadence) when I add these to Strava.

Since several days, the sharing function is not working properly.The app modify the size and ratio of the original pictures, uploaded, when sharing pictures.All the pictures are sharing in a portrait format even if the original format is landscape or square.As I’ve paid a subscription for that app, i’m not satisfied because i can’t share to my friends and my family all my activities with distance and speed on the picture with the good format ?Is there a way to modify the format of the mixité shared or when are going to fix the issue ?

Without my knowledge, I've been added to strava premium and can't cancel. On the app it says it'll renew in a month and I'll have to pay unless I cancel on the website but on the website it says they won't bill me?I don't want premium so I'd rather just cancel and be done with this fuss

My Apple Watch Strava activities have stopped syncing - when I try to sync I get the same error each time: ‘to sync your activity, make sure your Apple Watch is connected to the network’. I’ve checked and the watch says connected to Bluetooth and WiFi. I’ve logged out of the mobile app. I’ve closed both apps (phone and watch) several times. Nothing seems to fix it. Please can someone help? 

I just purchased new pair of Sonic Cat shoes and they don't seem to be on strava yet. Can you please add them.

When opening a map i can see the map and rout but no names of streets or locations, cities etc

Hi,yesterday I bought family subscribtion for me, my girlfriend and my family. But I was unable to add them. I am from Slovakia, but i work in Austria, so I am using Strava in both countries. Before I purchase Family plan, I changed my location to Slovakia.Can you help me to solve my problem?I just need to change my location to Slovakia deep in my Strava aplication..Thanks for support and have a nice day,Matej.

We have reached the 999 Athlete limit and have tried contacting support, resubmitting the app for verification, and we have not heard back on how to increase these limits.Is there a separate contact form or method to get this number increased? I have sent mail and filled forms still no response from Strava 

 HiI'm building a system for myself and a group of users. I'm trying to get the info from Strava and send it to Health Connect (Google) and HealthKit (Apple Health), lets call them HealthApps refering to both of them. All activities are Public. But I'm having some problems: 1. Rouvy and many others didn't send data to Health Connect. So I plan to send example from Rouvy to Strava, then from Strava to Google Fit, then Google Fit to Health Connect. But from Strava it breaks and didn't get sended to Google Fit (which is active as "Other Services").First I suspect it was because it was created by a 3th party app. Then I create an activity direcrly from Strava and again it never gets to Google Fit.As a proof other direct activities from Garmin went out to Google Health and to Google Fit correct. So problem is not in Google Fit.I need to solve it. Please help me, I need to send ALL activities that start or not in Strava... 2. I could not use Strava API for this project, but for other project

When my app attempts to update an athlete’s activity (title, description), the API is returning an HTML page saying that Strava is temporarily unavailable. This is accompanied with a 503 error. Two things worth noting are:The activity is actually updated, so that seems to rule out any authentication/authorization issues. As of now, the status page at strava.status.com shows all systems are online. Is anyone else experiencing this? And is this really a Strava issue or might there be something I need to change on my end?Here’s the response text I’ve been receiving:<!DOCTYPE html><html><head> <title>Strava is temporarily unavailable</title> <meta http-equiv='Content-Type' content='text/html; charset=utf-8'> <meta name='viewport' content='width=device-width, initial-scale=1' /> <meta name='robots' content='noindex' /> <link href='http://strava.static.s3.amazonaws.com/images/favicon.ico' rel='icon' type='image/x-icon'> <style&gt

Since today, most of my POST requests to the /uploads API are failing with HTTP 413 (Payload Too Large).I did some additional tests and it seems that files bigger than 1MB are being rejected - unfortunately most of my (TCX) files are larger than that.This issue started to occur today (28.08.2025) after 13:15 UTC. All uploads before were successfull. All uploads afterwards are failing